RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid Seal &Signature of the Auth. Sign . Page 1 of 212 Final Request for Proposal (RFP) Document for the Pilot Implementation of Rajasthan Integrated Mandi Management System (RIMMS) for Department of Agriculture Marketing, Government of Rajasthan [Reference No. F4.2 (56)/RISL/Tech/2012/2189 Dated: 06-07-2012] Mode of Bid Submission Online though eProcurement/ eTendering system at http://eproc.rajasthan.gov.in Tendering Authority/ Purchaser Managing Director, RajCOMP Info Services Limited (RISL), First Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan) Date & Time of Pre-bid meeting 23.07.2012 at 03.00PM Last Date & Time of Submission of eBid 24.08.2012 at 03.00PM Date & Time of Opening of Technical eBid 27.08.2012 at 03.00PM Cost of Tender Document: Rs. 5000/- Only (Rupees Five Thousand Only) Name of the Bidding Company/ Firm: Contact Person(Authorised Bid Signatory): Correspondence Address: Mobile No. Telephone & Fax Nos.: Website & E-Mail: RajCOMP Info Services Limited (RISL) 1st Floor, Yojana Bhawan, Tilak Marg, C-Scheme, Jaipur (Rajasthan) Phone: 91(141) 2229394, 5103902 Fax: 91(141) 2228701 Website: http://risl.rajasthan.gov.in Email: [email protected]
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RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 1 of 212
Final Request for Proposal (RFP) Document for
the Pilot Implementation of
Rajasthan Integrated Mandi Management System (RIMMS)
2.1.2 NEED AND BENEFITS ........................................................................................................................................... 10
2.1.4 BRIEF SCOPE OF WORK ..................................................................................................................................... 11
2.1.5 IMPLEMENTING AND PARTICIPATING AGENCIES (STAKEHOLDERS) .................................................................... 12
2.1.6 TARGET GROUP (AUDIENCE/ BENEFICIARIES) ................................................................................................... 13
2.2. ABOUT DEPARTMENT OF AGRICULTURAL MARKETING ...................................................................................... 13
2.2.1 FUNCTIONAL COVERAGE OF PILOT IMPLEMENTATION OF RIMMS .................................................................... 15
3. ELIGIBILITY CRITERIA 17
4. SCOPE OF WORK, DELIVERABLES AND TIMELINES 19
4.1. CONCEPTUAL TECHNICAL DESIGN OF THE RIMMS .......................................................................................... 19
4.1.1. THE WEB APPLICATION ....................................................................................................................................... 19
4.1.4. APPROACH AND METHODOLOGY TO BE FOLLOWED ........................................................................................... 20
4.1.5. DATA SIZING, NAMED USERS & CONCURRENCY OF DATA ................................................................................ 20
4.2. SCOPE OF WORK ................................................................................................................................................ 21
4.2.1. APPLICATION SOFTWARE DEVELOPMENT AND WEB PORTAL DEVELOPMENT .................................................. 21
4.2.2. SITE SURVEY AND PREPARATION AND INSTALLATION AND COMMISSIONING OF IT AND NON-IT
4.2.3. DATA DIGITIZATION AND MIGRATION .................................................................................................................. 28
4.2.4. TRAINING & CAPACITY BUILDING ....................................................................................................................... 29
4.2.5. SYSTEM INTEGRATION AND COMMISSIONING (GO LIVE) .................................................................................... 30
4.2.6.1. IMPLEMENTATION SUPPORT ....................................................................................................................... 32
4.2.6.2. DEPLOYMENT OF MANPOWER FOR FACILITY MANAGEMENT SERVICES ................................................... 32
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
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4.2.6.3. MANAGED SERVICES DURING O&M PERIOD ............................................................................................. 34
4.2.6.4. SUPPORT SERVICES WEB PORTAL & APPLICATION S/W ........................................................................... 36
4.2.6.5. MIS REPORTS: ................................................................................................................................................ 37
4.2.8. THIRD PARTY AUDIT (TPA) ................................................................................................................................ 39
12) Please note that a pre-bid meeting of prospective bidders, who have purchased the tender/ bidding
document, is scheduled as per the details specified in Notice Inviting Tender (NIT) below. The
objective of this meeting is to address the queries of the prospective bidders related to the Project/
Bidding document.
13) No contractual obligation whatsoever shall arise from the RFP/ bidding process unless and until a
formal contract is signed and executed between the tendering authority and the successful bidder(s).
14) RISL disclaims any factual/ or other errors in this document (the onus is purely on the individual
bidders to verify such information) and the information provided herein are intended only to help the
bidders to prepare a logical bid-proposal.
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 9 of 212
NOTICE INVITING TENDER-NIT Tender Reference No F4.2(56)/RISL/TECH/2012/2189 Dated 06.07.2012
RajCOMP Info Services Limited (RISL), on behalf of Department of Agriculture Marketing (DAM), Govt. of Rajasthan (GoR), invites Technical & Financial eBids/ proposals from eligible Information Technology (IT) firms for the selection of a System Integrator (SI)/ Service Provider for an end to end solution for the Pilot implementation of Rajasthan Integrated Mandi Management System (RIMMS) project for DAM, GoR at the designated locations in the state of Rajasthan. The proposals shall only be submitted through eTendering system at www.eproc.rajasthan.gov.in .The bidding schedule is as follows:
Nature of the Project System Integrator for an end to end solution for the pilot implementation of RIMMS (Rajasthan Integrated Mandi Management System) at select locations
Cost of RFP document (non-refundable)* Rs. 5000/- (Rupees Five Thousand Only).
Technical Proposal Opening Date & Time 27/08/2012 at 03:00PM at the aforementioned address of pre bid meeting.
Financial Proposal Opening Date & Time Will be intimated later to the technically qualified bidders
Websites for downloading Tender Document,
Corrigendum’s, Addendums etc.
http://rajasthan.gov.in, http://risl.rajasthan.gov.in , http://dipr.rajasthan.gov.in and http://eproc.rajasthan.gov.in/
Bid & EMD Validity 180 Days from the date of Bid submission
*In case any of the bidders fails to physically submit the original Demand Drafts/ Banker Cheques for RFP cost, Earnest Money Deposit and processing fees up to 01:00PM on 27/08/2012, the bid of the bidder shall not be accepted. The Demand Draft/ Banker Cheque should be drawn in favor of Managing Director, RajCOMP Info Services Limited, payable at Jaipur from any scheduled Commercial bank.
Date: 06/07/2012 Managing Director
RajCOMP Info Services Limited (RISL) Jaipur (Rajasthan)
The entire activity should be completed within 8 months of award of contract. This will be followed
by operations & maintenance phase for 2 years post successful commissioning of the project.
c) The bidder shall be responsible for supply, installation & maintenance of hardware at DAM HQ,
10 regional offices and 5 selected mandis and at Rajasthan State Data Centre (RSDC).
d) The bidder shall be responsible for Data entry and migration of all records along with provisioning
for preparing and maintaining the data base.
e) The bidder shall be responsible for installation and maintenance of LAN at DAM HQ, 10 regional
offices and 5 selected mandis.
f) The bidder shall be responsible to supply, install, configure, operate and maintain all the genuine
licensed software with requisite server & user licenses (as applicable), media and manuals
required at various project locations along with OEM support, updates, patches, and errata for the
period of 3 years and as per the bill of material/ technical specifications specified in this bid
document.
g) The bidder shall be responsible to provide necessary IT skills training, sensitization training
covering basics of eGovernance, Project Management etc. and handholding training to DAM and
APMCs staff.
The bidder should use existing EMS licenses for the SLA management tools already available at
RSDC as per existing policy & guidelines of RSDC.
h) The bidder shall be responsible for site preparation along with furniture & fixture, electric cabling
etc. at DAM HQ, 10 regional offices and 5 selected APMC mandis and at Rajasthan State Data
Centre (RSDC).
i) The bidder shall provide facility management services for operations & maintenance for period of
2 years.
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j) The detailed Functional Requirements Specifications (FRS) (please refer Annexure 1) included in
this document is to be considered as an integral part of the scope of work and intending bidder
should take it into account while estimating their efforts and bids.
k) Bidders may refer Chapter – 4 for the detailed Scope of Work.
2.1.5 Implementing and participating agencies (Stakeholders)
The key stakeholders identified are as follows:
o Farmers
APMCs provide a platform for the farmers and traders, to come together and arrive at
a mutually beneficial transaction, ensuring possible competitive prices to the farmers
and range of alternatives to the purchasing community (trader Communities).
DAM aims to provide real time market price information through a bilingual (Hindi &
English) web based electronic portal wherein all web pages, reports and form on portal
should be accessible in bilingual. By more personalized channels of delivery such as
SMS, DAM aims to provide latest market price information in local language to the
farmers at their doorsteps. Through Electronic Display Boards in mandis, it aims to
provide latest market price information to the farmer communities.
o Business Community
Traders and broker community: APMCs provide a level playing field to the traders and
broker community, to come together and compete through an open-auction for
agricultural produce available in the APMC mandis. Through bilingual web portal, DAM
aims to provide easy access to individuals for submission of request for issue of e-
Niryat Prativedan certificates, deposit mandi fees through epayment, submit
application for issue of licences under various categories, view statement of account in
terms of mandi fee dues/ fee payment, view his/her individual reports pertaining to
purchase through auction, stock statement and commodity wise prices across the
state of Rajasthan.
Agriculture Produce Market Committees: There are 129 Market Committees, with 129
principal market yards and 303 sub market yards. DAM provides necessary
infrastructural facilities such as shops, common auction platform, covered sheds,
individual platforms, link roads etc. and controls and regulates the market functioning.
APMC manages principal yards and sub yards within market area, provides necessary
facilities within the notified market yard viz. issuing license to traders, brokers and
various class of commission agents and other market functionaries. Through public-
platform such as bilingual web portal, DAM ensures an easy access to various
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services. Web based system will ensure transparency in various activities of APMCs
like licensing, auction, allotments, scheme management etc.
o Other Market Functionaries (Weigh men, Hammals, Warehouse man etc.)
There are certain other market functionaries such as weigh men, measurers,
surveyors, warehousemen and other persons who operate in the market area. All
these market functionaries operate under the licenses issued by APMCs. These
functionaries will be provided an easy access to the various application forms and
other information through bilingual web portal.
o Government
Department of Agricultural Marketing, Government of Rajasthan
Department of Information Technology & Communication, Government of Rajasthan
RajCOMP Info Services Limited (RISL)
2.1.6 Target group (Audience/ Beneficiaries)
o Citizens
o Farmers
o State Departments: DAM and related Departments
o Business Community: Traders and Brokers
2.1.7 Expected Project Outcomes
The expected outcomes to be achieved from the project are as follows:
o Access to mandi information amongst farmers
o Extended reach of markets to all the stakeholders (Farmers, Commission Agents, Traders,
APMCs, Employees from DAM)
o Bring efficiency in the mandi operations like auctions, mandi fee calculation etc
o Efficient & transparent service delivery mechanism through Web portal and SMS (SMS to be
delivered in Hindi)
o Efficient and better MIS systems for improving the internal efficiency of operations
2.2. About Department of Agricultural Marketing
The Department of Agricultural Marketing (DAM) was constituted in 1980, with the objective to
provide administration for development and management of an optimized and well-regulated market
infrastructure for agrarian sector in Rajasthan for facilitating the sale, purchase, storage and
processing of agricultural produce in a planned and regulated manner. The entire agricultural
marketing process in the State of Rajasthan is governed by the Rajasthan Agricultural Produce
Markets Act, 1961, which makes necessary administrative and infrastructural arrangements to ensure
competitive purchases of agro produce and bringing the best prices to the farmers through open
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auctions and support prices. These arrangements include setting-up of regularized and controlled
markets, with all the necessary infrastructure and resources, operating upon pre-defined rules and
regulations, and encompassing and monitoring the entire sale-purchase process.
The core activities of the Department are:
a) Creation of state-wide agriculture marketing infrastructure, comprising of various market
committees, market yards, purchase centres, link roads, etc.
b) Profit maximization for farmers by ensuring best-possible prices for their produce at the various
market yards, sub yards and purchase centres.
c) Regulation and administration of various market committees across the state as per the
Rajasthan Agricultural Produce Markets Act, 1961.
d) Collection of market fees (mandi fees) from the purchasers on various transactions taking place
at the mandis.
e) Creation of additional facilities, along with expansion and maintenance works.
f) Facilitating the procurement activities of organizations such as FCI, RAJFED etc at various
markets / mandi.
Under Rajasthan Agricultural Produce Markets Act, 1961, mandis were constituted to manage and
maintain sale and purchase of agricultural produce. Market areas/ Mandis have been classified as “A”
class, “B” Class, “C” class and “D” class on the basis of the annual income from the market fees.
Each market committee has a Chairman (elected) and a secretary along with supporting staff placed
by the DAM for the implementation of provisions of the concerned Acts, rules and by-laws. The
market committees in the state have been divided into 10 (ten) regions headed by the Regional
Deputy/Assistant Directors. The regional offices are at Alwar, Ajmer, Bikaner, Hanumangarh, Jaipur,
Jodhpur, Kota, Sikar, Sri Gaganagar and Udaipur.
The market committee is entrusted with the following functions:
a) Manage and maintain the principal market yards and sub market yards within market area.
b) Provide necessary facilities for marketing of agricultural produce within the principal market yard
and outside the principal market yard and within the sub market yard and outside the sub market
yards in the market area.
c) Issue license to traders, brokers, weigh men, measurers, surveyors, warehousemen and other
persons to operate in market area and renew the license and supervise the conduct of traders,
brokers, weigh men, measurers, surveyors, warehousemen and other persons operating in the
market area and enforce conditions of license.
d) Regulate and supervise the auction of agricultural produce in accordance with acts and bye laws
of market committee.
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e) Regulate the making, carrying out and enforcement or cancellation of agreement of sale,
weighment, delivery, payment and all other matters relating to the market of agricultural produce
in prescribed manner.
f) Levy, recover and receive rates, charges, fees and other sums of money to which market
committee is entitled.
g) Administer market committee fund and maintain the account thereof in prescribed manner.
h) Provide for settlement of all disputes between the seller and buyer arising out of any kind of
transaction connected with marketing of agricultural produce.
2.2.1 Functional Coverage of pilot implementation of RIMMS
In the envisaged scenario, DAM, GoR intends to cover the following functional areas for ICT
enablement at pilot locations:
a) Recording of arrivals at Entry Gate
b) Recording of all consignments and vehicle passing through Exit Gate
c) Control of entry and exit gate through automated boom barrier
d) Recording of auction related transaction details and sales slip generation
e) Tracking inter- APMC transactions specially where mandi fee exemption is applicable
f) Tracking sales proceed/stock accounting of traders
g) Tracking unsold produce deposited (amanat) by farmers
h) Manage Mandi fees including payments
i) Online submission and management of claims received and claims granted under Rajiv Gandhi
Krishak Saathi Yojana.
j) Online submission and management of applications for issue of licenses for establishment of
yards and sub yards and for various other market functionaries
k) Online submission and management of applications for issue of licenses to traders/ brokers/
commission agents/and labourers working in APMCs.
The following diagram provides an overview of the process flow and envisaged technology
support to the same:
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3. ELIGIBILITY CRITERIA S. No. Basic
Requirement Specific Requirements Documents Required
1 Legal Entity The Bidder can be an individual company or firm or consortium (Allowed with one company only) .The Bidder (In case of consortium , all members) should be a company registered under Indian Companies Act, 1956 or a partnership firm registered under Indian Partnership Act, 1932 or a proprietorship firm registered under shop act and VAT registration .
Copy of the Certificate of Incorporation and registration certificates
2 Turnover from IT/ITeS
Annual Turnover of the bidder (Lead partner in case of Consortium) from IT/ ITeS during each of the last three financial years (2009-10, 2010-11 and 2011-12)as per the last published audited balance sheets), should be at least Rs. 51.5 Crores.
CA Certificate with CA’s
Registration
Number/ Seal
3 Net Worth The net worth of the bidder (Both lead bidder and consortium member , in case of consortium) in the last financial year, i.e. 2011-12, should be positive.
CA Certificate with CA’s
Registration
Number/ Seal
4 Technical
Capability
The bidder (Lead partner in case of Consortium) must have successfully completed at least One eGovernance project of including services like site preparation, hardware provisioning, software development, and O&M to any state/ central government organization/ PSU’s (excluding Banks) only in India not less than the amount Rs. 4.1 Crores during the last three financial Years (2009-10, 2010-11 and 2011-12). OR The bidder (Lead partner in case of Consortium) must have successfully completed at least TWO eGovernance projects of including services like site preparation, hardware provisioning, software development, and O&M to any state/ central government organization/ PSU’s (excluding Banks) only in India not less than the amount Rs. 2.6 Crores during the last three financial Years (2009-10, 2010-11 and 2011-12).
Project reference format as
per Annexure – 15
Work Completion Certificates
from the client; OR Work
Order + Self Certificate of
Completion (Certified by the
Statutory Auditor); OR Work
Order + Phase Completion
Certificate from the client
5 Tax registration and clearance
The bidder (Both lead bidder and consortium member , in case of consortium) should have a registered number of i. VAT/Sales Tax where his business is located ii. Service Tax iii. Income Tax / Pan number. The bidder should have cleared his VAT dues to the State Government of Rajasthan.
Copies of relevant certificates of
Registration
VAT clearance certificate from the
Commercial Taxes Officer of the
Circle concerned
6 Certifications The bidder (In case of consortium, the member whoever is responsible for the s/w activity) must possess at the time of bidding, a valid below certifications:
ISO 9001:2008 (For Quality Management
Copy of a valid certificate
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S. No. Basic Requirement
Specific Requirements Documents Required
System) certification
CMMi Level 3 (Software Development & Customization) certification
7 Blacklisting The Bidder (Both lead bidder and consortium member , in case of consortium) is not eligible to participate in this project while under sanction by RISL. Similarly, at the time of bidding, the firms black-listed/ debarred in participating in any procurement activities by any State or Central Government or UT in India are not allowed to bid
A Self Certified letter
Undertaking to this effect shall be
submitted by the bidder on a
letter head as per the format
given in Annexure – 8.
8 Manpower Strength
The bidder (Lead partner in case of Consortium) must have a minimum strength of 100 IT / software professionals / domain experts on their permanent rolls.
Self Certification by the
authorized signatory with clear
declaration of staff – year wise,
level/designation wise.
9
Local Presence The Bidder (Lead partner in case of Consortium) should have their own office located at Jaipur. If the bidder, at the time of bidding, does not have a local support office at Jaipur an undertaking on the bidders’ letter head (as a part of the cover letter at Annexure - 4) that an office will be opened by the bidder(if selected for the award of the contract) within 2 months from the date of issue of LoI, should be submitted by the bidder
Declaration as a part of the cover
letter as per the format given at
Annexure – 4
10 Consortium In the event of a consortium, one of the partners shall be designated as a "Lead Partner/ Bidder". Consortium is allowed with ONE company only. The lead partner should have atleast 51% stake in consortium.
The MoU/ Agreement, on an
appropriate stamp paper,
between the Lead partner and his
Consortium partner(s) as per the
format given at Annexure – 17
clearly depicting the roles and
responsibilities of each member.
11 OEM Authorisation
The bidder (lead partner or member of consortium) should have been authorized by respective OEM for distribution/channel partner/ Retailer of the equipments covered under the RFP. The bidder must attach Manufactures Authorization certificate & Back-to-back support for all the active items to be covered through this tender except for the items which are declared End of Support from respective OEM.
As per Annexure-10
Note: In case of consortium , all the above criteria shall have to be fulfilled by the lead bidder.
Additionally, the consortium partner should satisfy the eligibility requirements mentioned at
Sl.No.1, 3, 5, and 7. Regarding 6 , certification criteria has to be satisfied by either of the
consortium members whoever is doing the s/w application activity .
Note: The bidder/ firm are requested to kindly adhere to the order of documents as mentioned above. Also, all the required documents should be properly annexed as indicated above along with an Index Page.
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4. SCOPE OF WORK, DELIVERABLES AND TIMELINES
4.1. Conceptual Technical Design of the RIMMS
4.1.1. The Web application
RIMMS is conceptualised as a centralized web based application to be accessed by all
the users (Citizen, Business community and Government) across the state. Internal users can
access portal and application modules of RIMMS through an enterprise wide secured
interface/portal. However farmers, business community and other registered public user can
access portal through internet.
RIMMS application will consist of five modules and shall have 3-Tier architecture
comprising of presentation layer delivery through web portal, SMS Gateway, mobile based
handheld devices and electronics display board. Middleware will facilitate communication
between user interfaces and application layer through pre defined business rules of application
modules. Database shall have integration with AGMARKET and shall have the capability for
integration with UIDAI’s Aadhaar number (as and when available) through external connectors.
All applications shall be secured through a role based user access.
Real time information is to be made available to both external (farmers, citizens, traders
commission agents and Government bodies) and internal stakeholders (market official
functionaries, DAM and APMCs employees) through various channels of delivery such as
bilingual (English and Hindi) web portal, SMS gateway, electronic display board and mobile base
handheld devices (only for Departmental users).
4.1.2. Proposed Deployment Architecture
The centralized application shall be deployed at RSDC. Application server and database
cluster along with load balancing will be provided by RSDC to maintain high availability, of
application and database. A different zone for each authentication method will be used.
The traffic from all the project locations would arrive at the central site i.e. RSDC, Jaipur.
4x2 Mbps internet bandwidth will be provided at RSDC, Jaipur for the Web/ Application Server
access by the department officials and citizens.
The GoR has envisaged connecting DAM HQ, Regional office and APMC under RSWAN.
RSWAN is expected to be operationalised by the end of year 2012. Dedicated 100 mbps
connectivity has already been provided to DAM HQ, and further 2 Mbps connectivity at Regional
offices of DAM and 2 Mbps connectivity through MPLS/RSWAN will be provided by DAM GoR.
To avoid any failover in network connectivity an alternative broadband of 1Mbps will also be
provide at 5 selected mandis by the DAM. Thus, all intranet users can access application through
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secured network connection. However, all public users and business community can connect
through internet only.
4.1.3. Proposed Security Architecture
Envisaged security architecture for the RIMMS solution is as provided below:
User Level Security: Restricted areas of the application should only be accessible
through pre-defined user access rights.
Application Level Security: Role based access, encryption of user credentials and storing
of user credentials for external and internal users in separate repositories.
Network Level Security: Network traffic shall be encrypted using SSL & secured
connectivity between the HQ, Mandis, ROs and RSDC.
Infrastructure Level Security: Application infrastructure shall be hosted in a DMZ &
firewall and IPS shall be installed to detect malicious activities.
IP Based security: a comprehensive security solution in an IP environment will provide
three critical components: IP Address Management (IPAM); a DNS security solution;
and a security solution that can address the expanding use of DHCP (Dynamic Host
Configuration Protocol).
4.1.4. Approach and Methodology to be followed
The bidder is expected to adopt any of the following approaches or combination of
following approaches:
a) Bespoke development of the application OR
b) Configuration / Customization of an existing application that may be either
Commercially available Off-the-shelf product (COTS) or that might have been
developed for deployment in another State Mandis OR
c) Combination of (a) and (b) above.
Note: For COTS, the licensing should be of perpetual and unlimited client/ user type.
4.1.5. Data Sizing, Named Users & Concurrency of Data
RIMMS application should have the scalability capacity to handle 15000 transactions per
hour for at least 5000 concurrent users (500 internal users and 4500 public users over
internet). The approximate number of named users for the pilot implementation shall be
150.
The bidder is expected to carry out an independent exercise to see that the conceptual
design including the data centre infrastructure and the internet bandwidth proposed to be
provided by the purchaser and the IT and non-IT hardware proposed to be provided by the
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bidder is capable to meet the requirements of the bid document including the performance
requirements and service level standards. Any major IT and non-IT item required for
meeting the requirements of the bid should be pointed out by the bidders well before the
last date of bid submission.
4.2. Scope of Work
The broad scope of work for the successful bidder during the period of contract/ engagement would
include (but not limited to): -
Application software development and Web portal Development
Site Survey and Site Preparation and installation and commissioning of IT and non-IT
T1=T+12 weeks (includes 2 weeks for approving SRS by purchaser)
Development & Deployment of Web Portal & RIMMS Application S/w (Para 4.2.1 c to 4.2.1 g)
System Design Document (SDD) / Process Design Report
Testing Methodology including test cases and test plan and Test Results
UAT Sign off of web portal and application Software
Handing over of Source code and Server and client edition perpetual licenses in the name of the purchaser for the various middleware/ Portal/ and third party tools by the bidder to run the application.
T2=T1+20 weeks (Including 3 weeks for time taken for UAT acceptance)
Procurement and Installation of IT and Non IT Infrastructure and all project
Site Survey & Preparation of Site survey report
(Para 4.2.2)
Site survey Report
Hardware Deployment Plan, Testing Plan and Methodology
T+8 weeks
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Scope of Work Milestone Deliverable
(Reports/ Documents & Infra)
Time of completion
location Installation & commissioning at DAM HQ
Procurement, Installation and commissioning of IT & Non IT infrastructure at DAM HQ as per BoM annexure -2 (A) and (Para 4.2.2 of SoW)
Site survey Report
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at DAM HQ
Commissioning reports of IT & Non IT infrastructure at DAM HQ.
T3+4
Weeks
Installation & commissioning at DAM 10 Regional Offices
Procurement, Installation and commissioning of IT & Non IT infrastructure at 10 regional offices of DAM as per BoM annexure -2 (B) and (Para 4.2.2 of SoW)
Site survey Report
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at Regional Offices
Commissioning reports of IT & Non IT infrastructure at Regional Offices
T4+4
Weeks
Installation & commissioning at 5 Selected Mandi
Procurement, Installation and commissioning of IT & Non IT infrastructure at 5 Mandis of DAM as per BoM annexure -2 (C) and (Para 4.2.2 of SoW)
Site survey Report.
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at mandis.
Commissioning reports of IT & Non IT infrastructure at Mandis.
T5+8
Weeks
Data Digitization
Perform activities as per the scope defined in SoW (Para 4.2.3) of this RFP
Successful data digitization , migration & validation of the overall Master Data Built-up activity and its accessibility through the Website and RIMMS Application S/w
T6+8 Weeks
Training
Perform activities as per the scope defined in SoW (para 4.2.4) of this RFP
Training Completion certificate to all Nominated employees of DAM as per SoW
Trainees Feedback.
Training material
T 7+8
Weeks
Rollout of RIMMS Go Live
GO-Live
Publish Web portal for public Use
Obtaining required approvals and procedural formalities
Installation & technical manuals
User manual (Role wise) with visual help kits
FAT (Final acceptance test )
T2+2
Weeks
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Scope of Work Milestone Deliverable
(Reports/ Documents & Infra)
Time of completion
for hosting
(Para 4.2.5)
Operation and
Maintenance
for a Period of
two year post
acceptance of
the solution
Implementation Support
Successful rollout of web portal & RIMMS application S/W for period of minimum 3 months at all project locations.
Acceptance for successful performance from DAM/RISL along with monthly compliance report on complaints.
Post –Go live +12 Weeks
FMS During O&M
Successful completion of O&M activities and submission of associated deliverables every quarter during the O&M phase of the project.
Helpdesk for the technical & functional scope.
MIS reports as per SOW (Para 4.2.6.5) Operation & maintenance
Go-Live + 2 Years
Infrastructure & Hardware Maintenance at DAM HQ for period of 2 years as defined in SoW section (Para 4.2.6)
SLA monthly Compliance Reports on hardware complaints registered and solved at DAM HQ
Go-Live + 2
Years
Infrastructure & Hardware Maintenance at 10 Regional Offices During O&M period of 2 years as defined in SoW section (Para 4.2.6)
SLA Monthly Compliance Reports for hardware complaints registered and resolved at DAM Regional offices
Infrastructure & Hardware Maintenance at 5 Mandis During O&M period of 2 years as defined in SoW section (Para 4.2.6)
SLA Monthly Compliance Reports for hardware complaints registered and resolved at Mandi.
Support web portal & RIMMS application S/w
Support Web Portal & RIMMS Application S/W
Perform activities related to maintenance of web portal & application S/w , defined in SoW section
Successfully Completion activities related to maintenance of web portal & application S/w , defined in SoW section (para 4.2.6.4)
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Scope of Work Milestone Deliverable
(Reports/ Documents & Infra)
Time of completion
(Para 4.2.6.4) Operation & Maintenance /Facility Maintenance services for a period of 2 years from Go-Live
Note: It may be noted that the contract will be signed within 15 days of selection of the bidder.
The entire activity should be completed within 8 months of signing of contract. This will be followed by
operations & maintenance phase for 2 years post successful commissioning of the project.
It may be also be noted that the time schedule for each milestone shown in the table above would
be enforced independently, even though some of them are inter-dependent. This would have a
cascading effect of penalties for delays in all other milestones dependent on the precedent
milestone. Therefore, the SI shall have to be extremely careful in establishing an excellent project
management set-up. Any delay in the approval of the deliverable(s) submitted by the SI to RISL/
DAM shall not account for the delay on SI’s part.
The selected bidder has to design and implement a very detailed plan of implementation that
seeks to execute several activities in parallel, adopts critical path method and commits additional
resources to activities falling behind schedule so as to keep up with the overall deadline of
implementation as mentioned above. The time specified for delivery and other activities as
mentioned in the table above shall be deemed to be the essence of the contract and the
successful bidder shall arrange supplies and provide the required services within the specified
period.
T is the event marking RISL signing the agreement with the successful bidder (including the
submission of the required PSD), who is also called the System Integrator (SI).
T1 is the event marked when RISL approved SRS
T 2 is the event marked when RISL/DAM will provide User acceptance (UAT)
T3 is the event marked when RISL/DAM will provide schedule to deploy IT& Non IT infrastructure
at DAM HQ (Multiple schedules can be provided by DAM /RISL)
T4 is the event marked when RISL/DAM will provide schedule to deploy IT& Non IT infrastructure
at DAM Regional offices (Multiple schedules can be provided by DAM /RISL)
T5 is the event marked when RISL/DAM will provide schedule to deploy IT& Non IT infrastructure
at Mandis (Multiple schedules can be provided by DAM /RISL)
T6is the event marked when RISL/DAM will provide schedule for data digitization
T7 is the event marked when RISL/DAM will provide schedule for training & capacity building
Indicative project plan has been attached as annexure -19 of this RFP
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5. INSTRUCTION TO BIDDERS (ITB) & BIDDING PROCESS 1. Sale of Tender/ Bidding Document
The complete bidding document would be available on the websites for the period as specified in the
NIT. The prospective bidders are permitted to download the bidding document from any of the
specified websites but must pay the cost of RFP/bidding document while submitting the ebids.
2. Clarifications to the Bidding / Bid Document
a) If the prospective bidder has any doubts as to the meaning of any portion of the bidding
document, then he is allowed to refer the same to the tendering authority and get clarifications.
He may do so by contacting the tendering authority in writing at the tendering authority’s
address indicated in the NIT.
b) The Tendering authority/ Procurement Committee will respond, either in writing or will upload the
details on the websites mentioned in the NIT, to any request for clarification, provided that such
request is received no later than 3 days after the Pre-bid Meeting. All the prospective bidders
must submit the prescribed Tender fees before submitting any such requests to the Tendering
authority.
c) The Tendering authority shall forward copies of its response to all bidders who have purchased
the Bidding document directly from it and shall also place it on the eProc website, including a
description of the inquiry but without identifying its source.
d) Should the Tendering authority deem it necessary to amend the Bidding Document as a result of
a clarification or otherwise, it shall do so by issuing a revised RFP/bidding document and/ or
Addendum/ Corrigendum. If need be, the deadline for submission of Bids may also be
extended in order to give reasonable time to the prospective Bidders to take into account the
amendment.
e) Post- bid clarifications, if any, will be sought only once. Hence, bidders are advised to prepare
and submit the proposal accordingly and ensure that all the required documents are in place.
Also, clarifications shall be sought only for the bid /documents submitted and no new
documents shall be accepted.
3. Pre-bid Conference/ Meeting
a) The bidder or its official representative (not more than two representatives per bidder) is invited to
attend the pre-bid meeting as per the details specified in NIT. The objective of this meeting is to
address the generic queries of the prospective bidders related to the Project/ bidding
document.
b) Only the bidders/ firms, who have purchased the bidding document from the office of the RISL or
have deposited the prescribed tender fee, are allowed to attend the pre-bid conference/
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meeting and submit their pre-bid queries in the specified format as provided in Annexure 5.
Bidders having purchased the bidding document are welcomed to attend the pre-bid meeting,
even if they do not have any specific queries. Tendering authority shall respond to the queries
of only those bidders who have purchased the bidding document till the day of pre-bid meeting
or within 3 days after the pre-bid meeting.
c) As a result of discussions in the pre-bid conference, if modifications in the bidding document,
specifications of services and/ or goods are considered necessary, they may be done by
issuing an addendum/ corrigendum and its copies shall be sent through Email/ post to all the
bidders having purchased the bidding document. The corrigendum/ addendum and the Final
RFP/bidding document will be placed on the websites as specified in the NIT.
d) The tendering authority reserves the right not to respond to any/ all queries raised or clarifications
sought if, in their opinion and at their sole discretion, they consider that it would be
inappropriate to do so or do not find any merit in it.
4. Amendment of Bidding Document
a) At any time prior to the deadline for submission of the Bids, the tendering authority may amend
the RFP/Bidding document by issuing Corrigendum/ Addendum.
b) Any Corrigendum/ Addendum issued shall be a part of the Bidding document and shall be
communicated to all, either in writing or by uploading the details on the websites mentioned in
the NIT, who have purchased the RFP/Bidding document and on the websites specified in NIT.
c) To give prospective Bidders reasonable time in which to take a Corrigendum/ Addendum into
account in preparing their bids, the tendering authority may, at its discretion, extend the
deadline for the submission of the bids.
d) Any change in date of submission and opening of bids would be published in appropriate manner
including the websites mentioned in the NIT.
5. Documents comprising the Bid
a) A Single stage-Two envelope/ cover system shall be followed for the ebid –
a. Technical bid (including the pre-qualification & technical Documents)
b. Commercial bid
b) Technical bid shall include the following documents: -
S. No. Documents Type Document Format
1. Covering Letter – Technical Bid On bidder’s letter head duly signed
by authorized signatory (as per
Annexure - 4)
Fee Details
2. Tender Fee Scanned copy of Fee Receipt
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3. RISL Processing Fee Scanned copy of Fee Receipt
4. EMD Scanned copy of DD/ Banker’s
Cheque/ Bank Guarantee
Pre-Qualification Documents
5. Tender Form As per Annexure-6
6. Bidder’s Authorization Certificate As per Format given at Annexure –
7
7. Self-Declaration – No Blacklisting As per Annexure-8
8. Certificate of Conformity/ No-Deviation As per Annexure-9
9. All the documents mentioned in the “Eligibility
Criteria”, in support of the eligibility
As per the format mentioned
against the respective eligibility
criteria clause
10. Copy of board resolution/ Power of Attorney in
favor of person signing the Letter of Authority
at 6 above
Power of Attorney/ Copy of board
resolution
Technical Documents
11. Manufacturer’s Authorisation Form (MAF) As per Annexure-10
12. Undertaking of Authenticity of Computer
Equipments
As per Annexure-11
13. Compliance Report of Technical Specifications As per Annexure -3, along with
datasheet
c) Commercial bid shall include the following documents: -
S. No. Documents Type Document Format
1. Covering Letter – Financial Bid On bidder’s letter head duly signed
by authorized signatory
2. Price Bid As per Annexure-12, As per BoQ
(.XLS) on eProc website
d) The bidder should ensure that all the required documents, as mentioned in this RFP/bidding
document, are submitted along with the bid and in the prescribed format only. Non-submission
of the required documents or submission of the documents in a different format/ contents may
lead to the rejections of the bid proposal submitted by the bidder.
e) Post-bid clarifications, if any, will be sought only once. Hence, bidders are advised to prepare and
submit the bid accordingly and ensure that all the required documents are in place. Also,
clarification shall be sought only for the bid/documents submitted and no new documents shall
be accepted.
6. Cost of Bidding
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The bidder shall bear all costs associated with the preparation and submission of its eBids, and
the tendering authority shall not be responsible or liable for those costs, regardless of the
conduct or outcome of the bidding process.
7. Language of Bids
The eBid, as well as all correspondence and documents relating to the bid exchanged by the
bidder and the tendering authority, shall be written only in English language. Supporting
documents and printed literature that are part of the bid may be in another language provided
they are accompanied by an accurate translation of the relevant passages in English/ Hindi
language, in which case, for purposes of interpretation of the bid, such translation shall govern.
8. Bid Prices
a) The price/financial bid must be specified in the BoQ file available at eProc and without changing
its form and type.
b) Prices quoted in the bid must be firm and final and shall not be subject to any modifications, on
any account whatsoever. The price quoted shall include all costs and all taxes and duties
applicable to the bidder as per law of the Central/ State Government/ Local Authorities. Unless
specifically asked for separately or excluded. Revision in taxes/ duties including VAT and
Service Tax shall be on account of the tendering authority if they have been asked for
separately in the financial bid and are not taken into account for the purpose of comparison of
bids. If, however, they have not been asked for separately, any benefit or additional cost will be
on account of the bidder.
c) All the prices should be quoted only in Indian Rupees (INR) Currency.
d) Prices/ Rates shall be written both in figures and words, as applicable.
e) All rates quoted must be FOR destination/ site where the IT/ Computer systems and allied items
are to be installed, and should include all incidental charges except Central/ Rajasthan VAT,
which should be shown separately in the Financial/ Commercial bid format only. In case of local
supplies the rates should include all taxes, etc., and RISL will not pay any cartage or
transportation charges.
f) Prices quoted in the bid must be firm and final and shall not be subject to any modifications, on
any account whatsoever.
g) The prices quoted by the Bidder in the Financial/ Commercial bid shall conform to the
requirements specified therein.
h) All the required items must be listed and priced separately in the financial bid. If a financial bid
shows items listed but not priced, their prices shall be assumed to be included in the prices of
other items. Items not listed in the financial bid shall be assumed not to be included in the bid,
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and provided that the bid is substantially responsive, the corresponding adjustment shall be
applied in accordance with the provisions of bidding document.
i) The price to be quoted in the financial bid shall be the total price of the bid. Discount, if any,
should be included in the quoted price.
j) The disaggregation of price components is required solely for the purpose of facilitating the
comparison of bids by the tendering authority. This shall not in any way limit the tendering
authority’s right to contract on any of the terms offered: -
i. For Goods offered from within/ outside the country.
ii. For Related Services whenever such Related Services are specified in the bidding
document.
9. Period of Validity of Bids
a) Bids shall remain valid for the period of 180 days, as specified in NIT, after the bid submission
deadline date prescribed by the tendering authority. A bid valid for a shorter period shall be
rejected by the tendering authority as nonresponsive bid.
b) In exceptional circumstances, prior to the expiration of the bid validity period, the tendering
authority may request bidders to extend the period of validity of their bids. The EMD shall also
be extended for a corresponding period. A bidder may refuse the request without forfeiting its
bid security i.e. EMD. A bidder granting the request shall not be required or permitted to modify
its bid. The request and the responses shall be made in writing.
10. Earnest Money Deposit (EMD)
a) Every bidder, if not exempted, participating in the bidding process must furnish the required
earnest money deposit (EMD) as specified in the Notice Inviting Tender (NIT).
b) Government of Rajasthan and Union Government undertakings, corporations, companies;
autonomous bodies managed or controlled by Government are not required to submit the EMD.
Receipt of EMD or Registration certificate or Certificate that the bidder is a Government
undertaking/ Corporation/ Company/ autonomous body as mentioned above shall necessarily
accompany the sealed bid without which the bid shall be rejected forthwith.
c) For the S.S.I. units of Rajasthan, a 75% discount shall be given in EMD, i.e., they will have to pay
only 25% of the prescribed EMD. Similarly, Performance Security Deposit shall be @ 1% of the
total agreed/ ordered project cost. They will have to furnish original or certified copy of the
registration of SSI unit issued by the Director of Industries in respect of stores for which they
are registered.
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d) Earnest money deposit (EMD) of a bidder lying with RISL in respect of other bids awaiting
decision will not be adjusted towards earnest money deposit (EMD) for the fresh bids. The
earnest money deposit money - originally deposited may, however, be taken into consideration
in case bids are re-invited.
e) Form of EMD: The EMD may be deposited in the form of a banker’s cheque or demand draft or
bank guarantee in favour of “Managing Director, RajCOMP Info Services Limited” payable at
“Jaipur”. The EMD shall be valid for the period of Bid Validity as mentioned in the NIT. The
same shall be payable at par at “Jaipur”.
f) Refund of EMD: The earnest money deposit (EMD) of unsuccessful bidders shall be refunded
soon after final acceptance of bid and award of contract. In case of best/ successful bidder, the
EMD, if feasible, may also be adjusted in arriving at the amount of the Performance Security
Deposit (PSD).
g) Forfeiture of EMD: The EMD taken from the bidder shall be forfeited in the following cases:-
i. When the bidder withdraws or modifies his bid proposal after opening of bids.
ii. When the bidder does not execute the agreement after placement of order within the
specified time.
iii. When the bidder fails to commence the supply of the goods and service as per
purchase / work order within the time prescribed.
iv. When the bidder does not deposit the security money after the purchase/ work order is
placed.
v. To adjust any dues against the firm from any other contract with RISL.
11. Deadline for the submission of Bids
a) Bids must be submitted by the bidders online at eProc website as indicated in the NIT of
subsequent corrigendum, if any.
b) Normally, the date of submission and opening of bids would not be extended. However, in
exceptional circumstances or when the bidding document is required to be substantially
modified as a result of discussions in pre-bid conference and the time with the prospective
bidders for preparation of bids appears insufficient, the date may be extended by Managing
Director, RISL and due publicity to such change in date of submission of bids would be given.
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In such cases, it would be ensured that after issue of corrigendum, reasonable time is
available to the bidders to prepare and submit their bids. Any change in date of submission
and opening of bids would also be placed on the respective websites immediately. However, if
the modifications in bidding document, specifications of goods and service are substantial,
fresh publication of original bid inquiry may also be issued.
c) The tendering authority may, at its discretion, extend the deadline for the submission of bids
by amending the RFP/bidding document, in which case all rights and obligations of the
tendering authority and bidders previously subject to the deadline shall thereafter would be
subject to the deadline as extended.
12. Format and Signing of Bid
a) The bid forms/templates/annexures etc., wherever applicable, shall be typed or written in indelible
ink and shall be signed (all the pages) by a person duly authorized to sign, in token of
acceptance of all the terms and conditions of the bidding document. This authorization shall
consist of a written letter of authorization from the authorized person, accompanied with the
board of resolution, Incase of a company/power of attorney as per annexure 7.
b) Any amendments such as interlineations, erasures, or overwriting shall be valid only if they are
signed or initialled by the authorized person signing the bid.
c) The bid, duly signed (digitally) by authorized signatory, should be uploaded on the eproc portal in
respective file/ format.
d) Bidders must submit their bids online at eproc portal. Bids received by another other means shall
not be accepted.
e) If bids are not submitted as per the details mentioned in this bidding document and eProc
website, the tendering authority shall reject the bid.
13. Withdrawal and Resubmission (Substitution) of Bids
a) If permitted by the tendering authority, a Bidder may withdraw its bid or re-submit its bid
(technical and/ or financial cover) as per the instructions/ procedure mentioned at eProc
website under the section “Bidder’s Manual Kit”.
b) Bids withdrawn shall not be opened and processed further.
14. Bid Opening/ Opening of Tenders
a) The designated Procurement Committee will perform the bid opening, which is a critical event in
the bidding process.
b) The Tendering authority shall conduct the bid opening at the address, date and time specified in
the NIT.
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c) All the bids received up to the specified time and date in response to all the bid inquiries shall be
opened by the members of the designated Procurement Committee at the specified place, date
and time in the presence of bidders or their authorized representatives who may choose to be
present. Alternatively, the bidders may also view the bid opening status/ process online at
eProc website.
d) All the documents comprising of technical bid/ cover shall be opened & downloaded from the
eProc website (only for the bidder’s who have submitted the prescribed fee(s) to RISL).
e) All the technical bid covers, except the Commercial/ Financial cover, shall be opened one at a
time, and the following read out and recorded: the name of the bidder; the presence of the RISL
processing fee, tender fee, EMD and any other details as the tendering authority may consider
appropriate.
f) The Tendering authority shall prepare a record of the bid opening that shall include, at a
minimum: the name of the bidder and the presence or absence of processing fee, tender fee,
and EMD. The bidder’s representatives who are present shall be required to sign the
attendance sheet.
g) The Commercial/ Financial cover shall be kept unopened and shall be opened later on the date
and time intimated to the bidders who qualify in the evaluation of technical bids.
15. Selection Method
a) A bidder would be selected on the basis of Least Cost Based Selection Method (LCBS) i.e. L1
method wherein an eligible bidder with adequate technical competence and the most competitive
(lowest) rates/ quote would be selected for the implementation of the pilot project.
16. Guiding principles for evaluation of bids
a) The tendering authority shall strictly apply only and all of the evaluation and qualification criteria
specified in the bidding document.
b) The determination shall be based upon an examination of the documentary evidence of the
bidder’s qualifications and proposed solution submitted by the bidder.
c) A bidder shall be considered to be eligible if it meets the eligibility criteria as mentioned in the
RFP.
d) A responsive bid would be the one that meets the requirements of the bidding document including
the technical evaluation criteria, if any, without material deviation, reservation, or omission where:
-
i. “Deviation” is a departure from the requirements specified in the bidding document;
ii. “Reservation” is the setting of limiting conditions or withholding from complete
acceptance of the requirements specified in the bidding document; and
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iii. “Omission” is the failure to submit part or all of the information or documentation
required in the bidding document.
e) A material deviation, reservation, or omission is one that,
i. if accepted, would: -
a. affect in any substantial way the scope, quality, or performance of the Goods and
Related Services specified in the bidding document; or
b. limits in any substantial way, inconsistent with the bidding document, the tendering
authority’s rights or the bidder’s obligations under the proposed Contract; or
ii. if rectified, would unfairly affect the competitive position of other bidders presenting
responsive bids.
f) Provided that a bid is substantially responsive, the tendering authority -
may waive any nonconformity in the bid that does not constitute a material deviation,
reservation or omission.
may request that the bidder submit the necessary information or documentation, within a
reasonable period of time, to rectify nonmaterial nonconformities or omissions in the bid
related to documentation requirements. Requesting information or documentation on such
nonconformities shall not be related to any aspect of the price of the bid. Failure of the
bidder to comply with the request may result in the rejection of its bid.
shall rectify nonmaterial nonconformities or omissions. To this effect, the bid price shall be
adjusted, for comparison purposes only, to reflect the price of the missing or non-
conforming item or component. The adjustment shall be made using the method indicated
in pre-qualification and Evaluation Criteria of this bidding document.
17. Evaluation of Technical Bids
a) The technical evaluation shall be completed by the designated Procurement Committee as early
as possible after opening of technical bids. It shall examine the technical bid including the pre-
qualification documents.
b) The eligible bidders whose bid is determined to be substantially responsive shall be considered to
be qualified in the technical evaluation, unless disqualified pursuant to clause “Conflict of Interest”
or “Disqualification”, and shall be informed, either in writing or by uploading the details on the
websites mentioned in the NIT, about the date, time and place of opening of their financial bids.
c) The firms which could not qualify in technical evaluation will be informed about this fact. Their
financial bid will be returned unopened and EMD refunded after completion of the bid process i.e.
award of the contract to the best/ successful bidder.
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18. Evaluation of Financial Bids
a) The financial bids/ cover of bidders who qualify in technical evaluation shall be opened online at
the notified time, date and place by the members of the designated Procurement Committee in
the presence of the bidders or their representatives who choose to be present. Alternatively, the
bidders may also view the financial bid opening status/ process online at eProc website.
b) The Process of opening of financial bids/covers shall be similar to that of technical bids.
c) The names of the firms and the rates given by them, shall be read out and recorded in tender
opening register.
d) To evaluate a bid, the tendering authority shall consider the following: -
i. the bid price as quoted in accordance with bidding document.
ii. price adjustment for correction of arithmetic errors in accordance with bidding
document.
e) The evaluation shall include all costs and all taxes and duties applicable to the bidder as per law
of the Central/ State Government/ Local Authorities.
f) Treatment of CenVAT/ VAT etc. would, however, be as per Clause “Comparison of Rates of firms
outside and those in Rajasthan” below.
19. Clarification of Bids
a) To assist in the examination, evaluation, comparison and post qualification of the bids, the
tendering authority may, at its discretion, ask any bidder for a clarification of his bid. The
tendering authority’s request for clarification and the response shall be either in writing or by
uploading the details on the websites mentioned in the NIT.
b) Any clarification submitted by a bidder with regard to his bid that is not in response to a request
by the tendering authority shall not be considered.
c) No change in the prices or substance of the bid shall be sought, offered, or permitted, except to
confirm the correction of arithmetic errors discovered by the tendering authority in the evaluation
of the Commercial/ Financial Bids.
20. Correction of Arithmetic Errors
Provided that the Bid is substantially responsive, the competent Procurement Committee shall
correct arithmetical errors on the following basis: -
i. if there is a discrepancy between the unit price and the total price that is obtained by
multiplying the unit price and quantity, the unit price shall prevail and the total price shall be
corrected, unless in the opinion of the tendering authority there is an obvious misplacement
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of the decimal point in the unit price, in which case the total price as quoted shall govern
and the unit price shall be corrected;
ii. if there is an error in a total corresponding to the addition or subtraction of subtotals, the
subtotals shall prevail and the total shall be corrected; and
iii. if there is a discrepancy between words and figures, the amount in words shall prevail,
unless the amount expressed in words is related to an arithmetic error, in which case the
amount in figures shall prevail subject to (i) and (ii) above.
21. Comparison of Rates of firms outside and those in Rajasthan
While tabulating the bids of those firms which are not entitled to price preference, the element of
Rajasthan VAT shall be excluded from the rates quoted by the firms of Rajasthan and the element
of Central VAT shall be included in the rates of firms outside Rajasthan. In such case, if the price of
any commodity being offered for sale by firms in Rajasthan is the same or lower (excluding element
of Rajasthan Sales Tax) than the price of firm outside Rajasthan (including element of Central
Sales Tax), the commodity shall be purchased from the firm in Rajasthan.
22. Margin of Preference/ Price Preference
No margin of preference/ price preference shall be given to the goods produced or manufactured by
Industries of Rajasthan over goods produced or manufactured by Industries outside Rajasthan.
23. Comparison of bids and determination of the best value bid
The tendering authority shall compare responsive bids of all eligible bidders to determine the best
value bid, in accordance with the evaluation criteria given in this RFP.
24. Negotiations
a) As a general rule, negotiations after opening of financial bids would be discouraged. However,
negotiations may be undertaken in exceptional circumstances, such as: -
i. when ring prices have been quoted.
ii. When the quoted rates have wide variations and are much higher than the market rates
prevailing at the time of opening of bids.
b) Negotiations shall not make original offer of the bidder ineffective.
c) Negotiations shall be conducted with the best value bidder only and by an information given in
writing with a minimum period of 3 days (in case of a local bidder) and 7 days (in case of an
outstation bidder) shall be given for response in writing and in sealed cover. In case of urgency,
the tender sanctioning Procurement Committee (PC) may reduce the notice period for
negotiations provided the bidder receives the information regarding holding negotiations.
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d) In case the best value bidder does not reduce his rates in response to negotiations or the rates so
reduced are still considered to be higher, the tender sanctioning PC may decide to make a written
counter offer to the best value bidder. If the best value bidder does not accept the counter offer
given by the PC, the PC may recommend rejecting the bid or may repeat the process to make the
same counter offer to second best value bidder and so on to third, fourth best value bidder, etc.
till a bidder accepts it.
25. Disqualification
Tendering authority may at its sole discretion and at any time during the processing of bids,
disqualify any Bidder/ bid from the bid process if the bidder: -
i. Has not submitted the bid in accordance with the bidding document.
ii. Has submitted bid without submitting the prescribed Tender Fee, RISL Processing fee,
Earnest Money Deposit (EMD) or the bidder's authorisation certificate/Power of Attorney.
iii. Has imposed conditions in his bid.
iv. During validity of the bid or its extended period, if any, increases his quoted prices.
v. Has made misleading or false representations in the forms, statements and attachments
submitted in proof of the eligibility requirements.
vi. Has failed to provide clarifications related thereto, when sought.
vii. Has submitted more than one bid. This will cause disqualification of all bids submitted by
such bidders including forfeiture of the EMD.
viii. Is found to canvass, influence or attempt to influence in any manner for the qualification or
selection process, including without limitation, by offering bribes or other illegal gratification.
26. Acceptance of the Tender / Bid and Notification of Award
a) Prior to the expiration of the period of bid validity, the tendering authority shall notify the
successful Bidders, in writing, that its Bids has been accepted.
b) The tendering authority shall award the Contract to the Bidders whose proposal / bid has been
determined to be the best value bid.
c) Decision on bid shall be taken within original validity period of offers. If the decision on
acceptance or rejection of a bid cannot be taken within the original bid validity period due to
unavoidable circumstances, all the bidders shall be requested to extend validity period of their
bids up to a specified date.
d) As soon as a bid is accepted by the tendering authority, its written intimation would be sent to the
concerned bidder. If the issuance of formal Work Order is likely to take time, a Letter of Intent
(LOI) may be sent in the meanwhile. In the same intimation the bidder may be asked to execute
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an agreement in prescribed format on a non-judicial stamp of prescribed value and deposit the
amount of prescribed performance security deposit within 15 days from the date of issue of
acceptance.
e) The acceptance of an offer is complete as soon as the letter of communication is posted to the
correct address of the bidder.
f) The acceptance of the bid shall also be placed on website of DAM and RISL for general
information to all.
g) The EMD of the bidders whose bids could not be accepted shall be refunded soon after the
agreement with the successful bidder is executed and his performance security deposit is
obtained. Until a formal Contract is prepared and executed, the notification of award shall
constitute a binding Contract.
27. Confidentiality
a) Information relating to the examination, evaluation, comparison, and post qualification of bids, and
recommendation of contract award, shall not be disclosed to bidders or any other persons not
officially concerned with such process until publication of the Contract award.
b) Any attempt by a bidder to influence the tendering authority or other officials in the examination,
evaluation, comparison, and post qualification of the bids or Contract award decisions may result
in the rejection of his bid.
c) From the time of bid opening to the time of Contract award, if any bidder wishes to contact the
tendering authority on any matter related to the bidding process, he is allowed to do so in writing.
28. Conflict of Interest
a) RISL considers a conflict of interest to be a situation in which a party has interests that could
improperly influence that party’s performance of official duties or responsibilities, contractual
obligations, or compliance with applicable laws and regulations. In pursuance of RISL's
Procurement Ethics requirement that bidders, suppliers, and contractors under contracts, observe
the highest standard of ethics, RISL will take appropriate actions against the bidder, if it
determines that a conflict of interest has flawed the integrity of any procurement process.
Consequently all bidders found to have a conflict of interest shall be disqualified.
b) A bidder may be considered to be in a conflict of interest if the bidder or any of its affiliates
participated as a consultant in the preparation of the solicitation documents/RFP for the
procurement of the goods and services that are the subject matter of the bid.
c) It may be considered to be in a conflict of interest with one or more parties in the bidding process
if
i. they have controlling shareholders in common; or
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ii. it receives or have received any direct or indirect subsidy from any of them; or
iii. they have the same legal representative for purposes of the Bid; or
iv. they have a relationship with each other, directly or through common third parties, that puts
them in a position to have access to information about or influence on the Bid of another
Bidder, or influence the decisions of the tendering authority regarding this bidding process.
29. Tendering authority’s Right to Accept/ Reject any or all of the Bids
The tendering authority reserves the right to accept or reject any Bid, and to annul (cancel) the
bidding process and reject all Bids at any time prior to Contract award, without thereby incurring
any liability to the Bidders.
30. Right to vary Quantities
a) At the time the Contract is awarded, the quantity of Goods and Related Services originally
specified in the bidding document may be increased or decreased, provided this change does not
exceed the limits/ ceilings of minimum and maximum quantity, if any, indicated in the bidding
document, and without any change in the unit prices or other terms and conditions of the bid and
the bidding document.
b) If the order is placed up to 25% in excess of the quantities, the bidder shall be bound to
meet the required supply at quoted rates.
c) Repeat orders may also be placed with the consent of the supplier/selected bidder on the rates
and conditions given in the bidding document provided that the repeat orders are up to 50% of
the quantity originally purchased and the period is not more than one month from the date of
expiry of last supply (i.e., delivery) and that the original order was given after inviting open
tenders/ bids. The delivery/ completion period will also be proportionately increased.
d) If the tendering authority does not purchase any of the tendered articles or purchases less than
the quantity/ indicated in the tender form, the bidder shall not be entitled to claim any
compensation.
e) Notwithstanding anything to the contrary mentioned in this bidding document, the quantities of the
items like Quantity mentioned in financial bid format as item no 8 (structure cable) item no 13 (
handheld device), item no 14 (CCTV camera + accessories), item no 15 (CCTV LCD Panel) and
item no 18 (automatics boom barriers) are Indicative, SI will finalised actual quantity in
consultation with DAM, in case of any deviation in quantity unitary price of each item shall be
applicable. are Indicative, SI will finalised actual quantity in consultation with DAM, in case of
any deviation in quantity unitary price of each item shall be applicable.
31. Signing of Contract
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a) Promptly after notification of award, the tendering authority shall send to the successful Bidders
the Contract Agreement including “Special Conditions of Contract.
b) Within fifteen (15) days of receipt of the Letter of Intent/Work Order from the tendering authority,
the successful Bidder shall sign, date, and return the Contract Agreement to the tendering
authority.
32. Performance Security Deposit (PSD)
a) Within fifteen (15) days of the receipt of notification of award from the tendering authority, the
successful Bidder shall furnish the Performance Security Deposit (PSD) @5% of the total
agreed/ordered project value.
b) Failure of the successful bidder to submit the aforementioned PSD or sign the Contract
Agreement shall constitute sufficient grounds for the annulment (cancellation/ termination) of the
award and forfeiture of the EMD. In that event the tendering authority may award the Contract to
the next best value bidder whose offer is valid and substantially responsive and is determined by
the tendering authority to be qualified to perform the Contract satisfactorily.
33. Reservation of Rights
To take care of unexpected circumstances, RISL reserves the rights for the following: -
a) Extend the Closing Date for submission of the bid proposals.
b) Amend the bidding requirements at any time prior to the closing date, with the amendment being
notified to prospective bidders and on the respective websites.
c) Allow a bidder to change its technical proposal if the same opportunity is given to all bidders but
before the opening of financial bids.
d) To accept any bid not necessarily the lowest, reject any bid without assigning any reasons and
accept bid for all or anyone or more of the articles/services for which bid has been invited or
distribute items of stores/services to more than one bidder.
e) Terminate or abandon the bidding procedure or the entire project whether before or after the
receipt of bid proposals.
f) Seek the advice of external consultants to assist RISL / DAM in the evaluation or review of
proposals.
g) Make enquiries of any person, company or organization to ascertain information regarding the
bidder and its proposal.
h) Reproduce for the purposes of the procedure the whole or any portion of the proposal despite any
copyright or other intellectual property right that may subsist in the proposal.
34. Monitoring of Contract
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a) An officer or a committee of officers named Contract Monitoring Committee (CMC) may be
nominated by tendering authority to monitor the progress of the contract during its delivery period.
b) During the delivery period the CMC shall keep a watch on the progress of the contract and shall
ensure that quantity of goods and service delivery is in proportion to the total delivery period
given, if it is a severable contract, in which the delivery of the goods and service is to be obtained
continuously or is batched. If the entire quantity of goods and service is to be delivered in the
form of completed work like fabrication work, the process of completion of work may be watched
and the selected bidders premises where the work is being completed, may be inspected.
c) If delay in delivery of goods and service is observed a performance notice would be given to the
selected bidder to speed up the delivery.
d) Any change in the constitution of the firm, etc. shall be notified forth with by the contractor in
writing to the tendering authority and such change shall not relieve any former member of the
firm, etc., from any liability under the contract.
e) No new partner/ partners shall be accepted in the firm by the selected bidder in respect of the
contract unless he/ they agree to abide by all its terms, conditions and deposits with the tendering
authority through a written agreement to this effect. The bidder’s receipt for acknowledgement or
that of any partners subsequently accepted as above shall bind all of them and will be sufficient
discharge for any of the purpose of the contract.
f) The selected bidder shall not assign or sub-let his contract or any substantial part thereof to any
other agency without the permission of tendering authority.
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6. TERMS AND CONDITIONS, OF TENDER & CONTRACT
Definitions
For the purpose of clarity, the following words and expressions shall have the meanings hereby assigned
to them: -
a) “Contract” means the agreement entered into between the Purchaser and the successful / selected
bidder together with the contract documents referred to therein, including all attachments,
appendices, and all documents incorporated by reference therein.
b) “Contract Documents” means the documents listed in the agreement, including any amendments
thereto.
c) “Contract Price” means the price payable to the successful / selected bidder as specified in the
agreement, subject to such additions and adjustments thereto or deductions there from, as may be
made pursuant to the Contract.
d) “Day” means a calendar day.
e) “Delivery” means the transfer of the Goods from the successful / selected bidder to the Purchaser in
accordance with the terms and conditions set forth in the Contract.
f) “Completion” means the fulfilment of the related services by the successful / selected bidder in
accordance with the terms and conditions set forth in the contract.
g) “Goods” means all of the commodities, raw material, machinery and equipment, and/or other
materials that the successful / selected bidder is required to supply to the Purchaser in the contract.
h) “Purchaser” means the entity purchasing the Goods and Related Services, as specified in the bidding
document.
i) “Related Services” means the services incidental to the supply of the goods, such as insurance,
installation, training and initial maintenance and other similar obligations of the successful / selected
bidder under the Contract.
j) “Subcontractor” means any natural person, private or government entity, or a combination of the
above, including its legal successors or permitted assigns, to whom any part of the Goods to be
supplied or execution of any part of the Related Services is subcontracted by the successful /
selected bidder.
k) “Supplier / Successful or Selected bidder” means the person, private or government entity, or a
combination of the above, whose bid to perform the Contract has been accepted by the Purchaser
and is named as such in the Agreement, and includes the legal successors or permitted assigns of
the successful / selected bidder.
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l) “The Site,” where applicable, means the designated project place(s) named in the bidding document.
A. General Conditions of the Bid
1. Income Tax and VAT Registration and VAT Clearance Certificate
No Dealer who does not hold a valid permanent account number (PAN) / Tax Identification Number
(TIN) from Income Tax department, GoI and who is not registered under the Sales Tax Act prevalent
in the State where his business is located shall bid. The VAT Registration Number should be quoted
and a VAT clearance certificate from the Commercial Taxes Officer of the Circle concerned valid on
the date of submission of bid shall be submitted without which the bid is liable to rejection. The bidder
quoting Rajasthan VAT should have valid VAT registration in the state of Rajasthan and he should
mention the same VAT registration number in the bid document.
2. Contract Documents
Subject to the order of precedence set forth in the Agreement, all documents forming the Contract
(and all parts thereof) are intended to be correlative, complementary, and mutually explanatory.
3. Interpretation
a) If the context so requires it, singular means plural and vice versa.
b) Entire Agreement: The Contract constitutes the entire agreement between the Purchaser and the
Supplier / selected bidder and supersedes all communications, negotiations and agreements
(whether written or oral) of parties with respect thereto made prior to the date of Contract.
c) Amendment: No amendment or other variation of the Contract shall be valid unless it is in writing,
is dated, expressly refers to the Contract, and is signed by a duly authorized representative of
each party thereto.
d) Non-waiver: Subject to the condition (f) below, no relaxation, forbearance, delay, or indulgence by
either party in enforcing any of the terms and conditions of the Contract or the granting of time by
either party to the other shall prejudice, affect, or restrict the rights of that party under the
Contract, neither shall any waiver by either party of any breach of Contract operate as waiver of
any subsequent or continuing breach of Contract.
e) Any waiver of a party’s rights, powers, or remedies under the Contract must be in writing, dated,
and signed by an authorized representative of the party granting such waiver, and must specify
the right and the extent to which it is being waived.
f) Severability: If any provision or condition of the Contract is prohibited or rendered invalid or
unenforceable, such prohibition, invalidity or unenforceability shall not affect the validity or
enforceability of any other provisions and conditions of the Contract.
4. Language
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a) The Contract as well as all correspondence and documents relating to the Contract exchanged by
the successful / selected bidder and the Purchaser, shall be written in English language only or
as specified in the special conditions of the contract. Supporting documents and printed literature
that are part of the Contract may be in another language provided they are accompanied by an
accurate translation of the relevant passages in the language specified in the special conditions
of the contract, in which case, for purposes of interpretation of the Contract, this translation shall
govern.
b) The successful / selected bidder shall bear all costs of translation to the governing language and
all risks of the accuracy of such translation.
5. Joint Venture, Consortium or Association
a) Unless otherwise specified in the special conditions of the contract, if the Supplier/ Bidder is a
joint venture, consortium, or association, all of the parties shall be jointly and severally liable to
the Purchaser for the fulfilment of the provisions of the contract and shall designate one party to
act as a leader with authority to bind the joint venture, consortium, or association.
b) The composition or the constitution of the joint venture, consortium, or association shall not be
altered without the prior consent of the purchaser.
c) Any change in the constitution of the firm, etc. shall be notified forth with by the contractor in
writing to the purchase officer and such change shall not relieve any former member of the firm,
etc., from any liability under the contract.
d) No new partner/ partners shall be accepted in the firm by the contractor in respect of the contract
unless he/they agree to abide by all its terms, conditions and deposits with the purchase officer a
written agreement to this effect. The contractor’s receipt for acknowledgement or that of any
partners subsequently accepted as above shall bind all of them and will be sufficient discharge for
any of the purpose of the contract.
e) No new consortium agreement shall be allowed during the project period.
f) In Consortium, all the members shall be equally responsible to complete the project as per their
roles & responsibilities; however Lead partner shall give an undertaking for the successful
completion of the overall project. In case of any issues, Lead partner is the responsible person for
all the penalties.
g) The lead bidder is required to do majority (>50%) of the work. However, the lead bidder and
consortium partner is jointly and severely liable for the entire scope of work and risks involved
thereof.
h) The non-lead bidder (consortium partner) is liable for the scope of work for which they are
responsible along with the lead bidder.
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i) Any change in the consortium at a later date will not be allowed without prior permission from the
tendering authority/ purchaser.
6. Eligible Goods and Related Services
a) For purposes of this Clause, the term “goods” includes commodities, raw material, machinery,
equipment, and industrial plants; and “related services” includes services such as insurance,
transportation, supply, installation, integration, testing, commissioning, training, and initial
maintenance.
b) All articles/goods being bid, other than those marked in the Bill of Material BoM (Annexure 2)
should be the ones which are produced in volume and are used by a large number of users in
India/ abroad. All products quoted by the successful / selected bidder must be associated with
specific make and model numbers, item code and names and with printed literature describing
configuration and functionality. Any deviation from the printed specifications should be clearly
mentioned in the offer document by the bidder/ supplier.
c) The OEM/ Vendor of the quoted product must have its own registered spares depot in India
having adequate inventory of the equipment being quoted for providing the necessary spares
within next business day or maximum 30 hours.
d) The OEM/ Vendor of the quoted product should also have its direct representation in India in
terms of registered office for at least past 3 years. The presence through any Distribution/ System
Integration partner agreement will not be accepted.
e) Bidder must quote products in accordance with above clause “Eligible goods and related
services”.
7. Notices
a) Any Notice given by one party to the other pursuant to the Contract shall be in writing to the
address specified in the contract. The term “in writing” means communicated in written form with
proof of dispatch and receipt.
b) A Notice shall be effective when delivered or on the Notice’s effective date, whichever is later.
8. Governing Law
The Contract shall be governed by and interpreted in accordance with the laws of the Rajasthan
State/ the Country (India), unless otherwise specified in the contract.
9. Scope of Supply
a) Subject to the provisions in the bidding document and contract, the Goods and Related Services
to be supplied shall be as specified in Scope of Work/ Schedule of Supply section of the bidding
document.
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b) Unless otherwise stipulated in the Contract, the scope of supply shall include all such items not
specifically mentioned in the Contract but that can be reasonably inferred from the Contract as
being required for attaining delivery and completion of the goods and related services as if such
items were expressly mentioned in the Contract.
c) The bidder shall not quote and supply and hardware/ software that is likely to be declared as End
of Sale in next 6 months and End of Service/ Support for a period of 3 Years from the last date of
bid submission. OEMs are required to mention this in the MAF for all the quoted hardware/
software. If any of the hardware/ software is found to be declared as End of Sale/ Service/
Support, then the bidder shall replace all such hardware/ software with the latest ones having
equivalent or higher specifications without any financial obligation to the purchaser.
10. Delivery & Installation
a) Subject to the conditions of the contract, the delivery of the goods and completion of the related
services shall be in accordance with the delivery and completion schedule specified in the bidding
document. The details of supply/ shipping and other documents to be furnished by the successful
/ selected bidder are specified in the bidding document and/ or contract.
b) The Contract for the supply can be repudiated at any time by the Purchase Officer, if the supplies
are not made to his satisfaction after giving an opportunity to the bidder of being heard and
recording the reasons for repudiation.
c) The Supplier/ selected Bidder shall arrange to supply, install and commission the ordered
materials/ system as per specifications within the specified delivery/ completion period at various
departments and/ or their offices/ locations mentioned in the PO/WO.
d) Shifting the place of Installation: The user will be free to shift the place of installation within the
same city /town/ district/ division. The successful / selected bidder shall provide all assistance,
except transportation, in shifting of the equipment. However, if the city/town is changed, additional
charges of assistance in shifting and providing maintenance services for remaining period would
10 % of CAPEX for Web portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
Development of Web Portal & RIMMS Application S/w (Para 4.2.1 c to 4.2.1 g
System Design Document (SDD) / Process Design Document
10 % of CAPEX for Web portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
Testing Methodology including test cases and test plan and Test Results
15 % of CAPEX for Web portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
UAT Sign off of web portal and application Software
20 % of CAPEX for Web portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
Handing over of Source code and Server and client edition perpetual licenses in the name of the purchaser for the various middleware/ Portal/ and third party tools by the bidder to run the application.
5 % of CAPEX for Web portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
Procurement, Installation and commissioning of IT & Non IT infrastructure at DAM HQ as per BoM annexure -2 (A) and (Para 4.2.2 of SoW)
Site survey Report 5% of the total CAPEX (Table A1 of Fin. Bid) for DAM HQ infrastructure
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at DAM HQ
55% of the total CAPEX (Table A1 of Fin. Bid) for DAM HQ infrastructure
Commissioning reports of IT & Non IT infrastructure at DAM HQ
10% of the total CAPEX (Table A1 of Fin. Bid) for DAM HQ infrastructure
Procurement, Installation and commissioning of IT &
Site survey Report 5% of the total CAPEX (Table A2 of Fin. Bid) for 10 Regional offices infrastructure
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Non IT infrastructure at 10 regional offices DAM as per BoM annexure -2 (B) and (Para 4.2.2 of SoW)
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at Regional Offices
55% of the total CAPEX (Table A2 of Fin. Bid) for 10 Regional offices infrastructure
Commissioning reports of IT & Non IT infrastructure at Regional Offices
10% of the total CAPEX (Table A2 of Fin. Bid) for 10 Regional offices infrastructure
Procurement, Installation and commissioning of IT & Non IT infrastructure at 5 Mandis of DAM as per BoM annexure -2 (c) and (Para 4.2.2 of SoW)
Site survey Report
5% of the total CAPEX (Table A3 of Fin. Bid) for (Table A3 of Fin. Bid) for 5 selected Mandis
Item Delivery Report, installation reports (installed hardware only) with detailed specifications (Component wise) at mandis
55% of the total CAPEX (Table A3 of Fin. Bid) for 5 selected Mandis
Commissioning reports of IT & Non IT infrastructure at Mandis
10% of the total CAPEX (Table A3 of Fin. Bid) for 5 selected Mandis
Data Digitization
(Para 4.2.3 of SoW)
Successful data digitization , migration & validation of the overall Master Data Built-up activity and its accessibility through the Website and RIMMS Application S/w
100% of the amount calculated on the basis of unitary price as per S No 2 of table A4 of Fin Bid
Training
Para 4.2.4 of SoW)
Training Completion certificate to all Nominated employees of DAM as per SoW
Trainees Feedback
80% of the amount calculated on the basis of unitary price as per S No3 of table A4 of Fin Bid
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Training material 20% of the amount calculated on the basis of unitary price as per S No3 of table A4 of Fin Bid)
GO-Live
Para 4.2.5 of SoW
Installation & technical manuals
5 % of CAPEX for Web Portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
User manual (Role wise) with visual help kits
5% of CAPEX for Web Portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
FAT (Final acceptance test )
15% of CAPEX for Web Portal & RIMMS Application S/w (S.No. 1 of Table A4 of Fin. Bid)
Operation & Management (Post Go-Live)
Implementation Support Successfull rollout of Web portal & RIMMS application S/W for period of minimum 3 months at all project locations . (Para 4.2.6)
Acceptance for successful performance from DAM/RISL along with monthly compliance report on complaints .
Remaining 15% CAPEX for Web portal & RIMMS Application S/w (S N 1 of A4 of Fin. Bid) shall be paid after successful go live (Minimum 3 months).
FMS During O&M Successful completion of O&M Activities and submission of associated deliverables every quarter during the O&M Phase of the project. (Para 4.2.6)
Helpdesk for the technical & functional scope
MIS reports as per SOW (Para 4.2.6.5) Operation & maintenance
100% of of the total OPEX (SN 1 & SN 2 Table B1 of Financial Bid) will be paid in 8 Equal quarterly instalments during the O&M phase of the project i.e., 12.5% per quarter.
(FM1)
Infrastructure & Hardware Maintenance at DAM HQ for period of 2 years as defined in
SLA monthly Compliance Reports on hardware complaints registered and solved at DAM HQ
Remaining 30% CAPEX of (Table A1 of Fin. Bid) shall be paid in equal quarterly instalments during the O&M phase of the project i.e.
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SoW section (Para 4.2.6)
3.75% per Quarter
(FM2)
Infrastructure & Hardware Maintenance at 10 Regional Offices during O&M period of 2 years as defined in SoW section (Para 4.2.6)
SLA Monthly Compliance Reports for hardware complaints registered and resolved at DAM Regional offices
Remaining 30% CAPEX of (Table A2 of Fin. Bid) shall be paid in equal quarterly instalments during the O&M phase of the project i.e. 3.75% per Quarter
(FM3)
Infrastructure & Hardware Maintenance at 5 Mandis during O&M period of 2 years as defined in SoW section (Para 4.2.6)
SLA Monthly Compliance Reports for hardware complaints registered and resolved at Mandi
Remaining 30% CAPEX of (Table A3 of Fin. Bid) shall be paid in equal quarterly instalments during the O&M phase of the project i.e. 3.75% per Quarter
(FM4)
Support Web Portal & RIMMS Application S/W (Para 4.2.6)
Successfully Completion activities related to maintenance of web portal & application S/w , defined in SoW section (para 4.2.6.4)
100% of the total OPEX (SN 3 Table B1 of Financial Bid) will be paid in 8 Equal quarterly instalments during the O&M phase of the project i.e., 12.5% per quarter
(FM5)
b) The supplier’s/ selected bidder’s request for payment shall be made to the Purchaser in writing,
accompanied by invoices describing, as appropriate, the goods delivered and related services
performed, and by the required documents submitted pursuant to general conditions of the
contract and upon fulfilment of all the obligations stipulated in the Contract.
c) Due payments shall be made promptly by the Purchaser, generally within sixty (60) days after
submission of an invoice or request for payment by the supplier/ selected bidder, and the
Purchaser has accepted it.
d) The currency or currencies in which payments shall be made to the supplier/ selected bidder
under this Contract shall be Indian Rupees (INR) only.
e) All remittance charges will be borne by the supplier/ selected bidder.
f) In case of disputed items, the disputed amount shall be withheld and will be paid only after
settlement of the dispute.
g) Payment in case of those goods which need testing shall be made only when such tests have
been carried out, test results received conforming to the prescribed specification.
h) Advance Payments will not be made.
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i) Any penalties/ liquidated damages, as applicable, for delay and non-performance, as mentioned
in this bidding document, will be deducted from the payments for the respective milestones.
j) Taxes (work contract tax, service tax, VAT, income tax, etc.), as applicable, will be deducted at
source, from due payments, as per the prevalent rules and regulations.
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Special Conditions of the Bid
38. Acceptance Testing and Certification
a) The primary goal of Acceptance Testing and Certification is to ensure that the Project (including all
the project components as discussed in the scope of work) meets requirements, standards,
specifications and performance, by ensuring that the following are associated with clear, quantifiable
metrics for accountability:
Functional requirements
Infrastructure (Hardware and Network) Compliance Review
Availability of the project Services in the defined locations
Performance
Security
SLA Reporting System
Project Documentation (Design, development, configuration, training and administration manuals
etc)
Data Quality Review
b) As part of Acceptance testing, performed through a third party agency, the procurement agency shall
review all aspects of project development and implementation covering software, hardware and
networking including the processes relating to the design of solution architecture, design of systems
and sub-systems, coding, testing, business process description, documentation, version control,
change management, security, service oriented architecture, performance in relation to defined
requirements, interoperability, scalability, availability and compliance with all the technical and
functional requirements of the RFP and the agreement.
c) The procedures and parameters for testing will be laid down by the Third Party Agency after approval
from procurement agency; the solution deployed by the vendor has to satisfy third party acceptance
testing upon which the system shall go-live, subject to procurement agency approval.
d) The procurement agency will establish appropriate processes for notifying the selected bidder of any
shortcomings from defined requirements at the earliest instance after noticing the same to enable the
selected bidder to take corrective action. All gaps identified shall be addressed by the vendor
immediately prior to Go-live of the solution. It is the responsibility of the selected Bidder to take any
corrective action required to remove all shortcomings, before the roll out of the project.
e) It is to be noted that the involvement of the third party for acceptance testing and certification, does
not absolve the vendor of his responsibilities to meet all SLAs as laid out in this RFP document.
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f) It is to be noted that the procurement agency may get the solution audited through a Third Party
before Go-Live and periodically after Go-Live in order to ensure the success of the project. Such
third-party agency for carrying out the acceptance testing and certification of the entire solution will be
nominated by the Department.
g) Following discusses the acceptance criteria to be adopted for the project as mentioned above. The
list below is indicative and the activities will include but not be limited to the following:
Functional Requirements Review: The solution developed/customized by selected Bidder shall
be reviewed and verified by the agency against the Functional Requirements signed-off between
the procurement agency and the selected Bidder. All gaps, identified shall be addressed by the
vendor immediately prior to Go-live of the solution. One of the key inputs for this testing shall be
the traceability matrix to be developed by the vendor for the solution. Apart from Traceability
Matrix, agency may develop its own testing plans for validation of compliance of system against
the defined requirements. The acceptance testing w.r.t. the functional requirements shall be
performed by independent third party agency (external audit) as well as the select internal
department users (User Acceptance Testing) and system has to satisfy both third party
acceptance testing and internal user acceptance testing, upon which the system shall go-live. For
conducting the User Acceptance Testing, the procurement agency shall identify the employees
from respective regions, who shall be responsible for day-to-day operations of the functions
automated through the project. The system, during the functional requirements review, shall
necessarily satisfy the user acceptance testing process.
Infrastructure Compliance Review : Third party agency shall perform the Infrastructure
Compliance Review to verify the conformity of the Infrastructure (both IT, non IT as well as
Network infrastructure) supplied by the selected Bidder against the requirements and
specifications provided in the RFP and/or as proposed in the proposal submitted by the selected
Bidder. Compliance review shall not absolve the vendor from ensuring that proposed
infrastructure meets the SLA requirements.
Security Review: The software developed/customized shall be audited by the agency from a
security and controls perspective. Such audit shall also include the IT infrastructure and network
deployed for the project. Following are the broad activities to be performed by the Agency as part
of Security Review. The security review shall subject the solution to the following activities.
o Audit of Network, Server and Application security mechanisms
o Assessment of authentication mechanism provided in the application /components/modules
o Assessment of data encryption mechanisms implemented for the solution
o Assessment of data access privileges, retention periods and archival mechanisms protected.
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o Server and Application security features incorporated etc.
o Application Security mechanisms should be accessed in compliance with the IT Act
2000,2008 Amendment and IT rules 2011, such that it maintains data/information Integrity,
Confidentiality, Non-repudiation.
o Audit of Security mechanisms so that they are in compliance with the latest Guidelines by
Controller of Certifying authority (CCA), IT Act, ISO27001.
o Gap assessment of certain controls like say ISO 27001 and section 43, 47, 66, 69, 79, 84
and 87 of IT ACT amendment 2008 and decide how the sensitive data from a data centric
stand point is to be protected.
Performance: Performance is another key requirement for the project and the agency shall
review the performance of the deployed solution against certain key parameters defined in SLA.
Such parameters include request-response time, work-flow processing time, concurrent sessions
supported by the system etc, Disaster Recovery drill etc. The performance review also includes
verification of scalability provisioned in the solution for catering to the project requirements.
Availability: The solution should be designed to remove all single point failures. Appropriate
redundancy shall be built into all the critical components to provide the ability to recover from
failures. The agency shall perform various tests including network, server, security, DC/DR fail-
over tests to verify the availability of the services in case of component/location failures. The
agency shall also verify the availability of the project services to all the users in the defined
locations.
Manageability Review: The agency shall verify the manageability of the solution and its
supporting infrastructure deployed using the Enterprise Management System (EMS). The
manageability requirements include requirements such as remote monitoring, administration,
configuration, inventory management, fault identification etc.
SLA Reporting System: The selected Bidder shall customize the Enterprise Management
System (EMS) and shall develop any additional tools required to monitor the performance
indicators listed as per the SLAs mentioned the RFP. The Acceptance Testing and Certification
agency shall verify the accuracy and completeness of the information captured by the SLA
monitoring system implemented by the vendor and shall certify the same. The EMS deployed for
the project, based on SLAs, shall be configured by the selected Bidder to calculate the payment
to be paid by the department after deducting the necessary penalties.
Project Documentation: The Agency shall review the project documents developed by the
selected Bidder including requirements, design, source code, installation, training and
administration manuals, version control etc.
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Any issues/gaps identified by the Agency, in any of the above areas, shall be addressed to the
complete satisfaction of the Department.
Data Quality: The Agency shall perform the Data Quality Assessment for the Data digitized by
selected Bidder and the data migrated by the vendor to the new system. The errors/gaps
identified during the Data Quality Assessment shall be addressed by the vendor before moving
the data into production environment, which is a key mile stone for Go-live of the solution.
39. Service Level Standards/ Requirements/ Agreement
Service level Agreement - SLA defines the terms of the successful bidder’s responsibility in ensuring the
performance of the hardware, software & other equipments supplied for RIMMS project based on the
agreed performance indicators as detailed in the agreement. This defines various Service Levels for
various components of the project, which shall be considered in the Service Level Agreement with SI. The
service level agreement has been given at Annexure – 16.
40. Change Requests/ Management
i. An institutional mechanism will be set up for taking decisions regarding requests for changes.
The Procurement Committee will set up a Change Control Committee with members from the
procurement agency and the selected bidder. If it is unable to reach an agreement, the
decision of the Purchase Committee will be final.
ii. RISL/ DAM may at any time, by a written order given to the selected bidder, make changes
within the general scope of the Agreement in any one or more of the following: -
Designs, specifications, requirements which software or service to be provided under
the Agreement are to be specifically developed and rendered for the DAM.
The method of deployment, shipping or packing.
Schedule for Installation Acceptance.
The place of delivery and/or the services to be provided by the selected bidder.
iii. The change request/ management procedure will follow the following steps: -
Identification and documentation of the need for the change - The information related
to initiator, initiation date and details of change required and priority of the change will
be documented by DAM / RISL.
Analysis and evaluation of the Change Request - Impact of the change in terms of
the estimated effort, changed schedule, cost and the items impacted will be analyzed
and documented by the bidder.
Approval or disapproval of the change request – DAM/ RISL will approve or
disapprove the change requested including the additional payments for software
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development, quoted man-month rate shall be used for cost estimation, efforts of all
1. All specifications are minimum and indicative required and have been provided for immediate
reference. Any alternative (make/model) suggested by Bidder must either meet or exceed the
specifications stated in terms of capacity, performance etc and must be supported by suitable
evidences depicting equivalence to stated specifications.
2. Bidder should ensure that none of the listed parameters are modified, deleted and no additional
parameter is added. (Remarks, if any, should be indicated separately in the Remarks column)
3. While there are no marks for compliance with specifications, any deviations shall be evaluated by
Purchaser and if found significant, Purchaser may reject the bid on the grounds on technical non-
compliance.
Note: Below are the minimum required indicative specifications. Bidder may propose equivalent or better configuration.
1. Laptops Computer
Sl.No Parameter Minimum Specifications Suggested Specification Proposed By Bidder
Compliance Y/N
1. Model Offered
To be provided by bidder
2. Make Offered
To be provided by bidder
3. Mandatory Certification
ISO 9001 Certified OEM, certified on supplied OS
4. Processor Mobile Intel Core i5, 2430, 2.4GHZ with 3 MB L3 cache or better Sandy Bridge Configuration.
5. Chipset Intel 6 series or higher chipset on OEM Mother board
6. Memory 4 GB DDR3-1333 RAM expandable upto 8 GB
7. HDD 500 GB (SATA, 7200 rpm) HDD or higher
8. Optical Drive
8x DVD OR higher Super-multi Drive Double layer
9. Display 14"( 35.6 cm) or above(TFT) active Matrix Wide Screen Display
10. Resolution 1280x768 WXGA or higher
11. Keyboard Integrated Keyboard with touchpad
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Sl.No Parameter Minimum Specifications Suggested Specification Proposed By Bidder
Compliance Y/N
12. Graphics Accelerator
Integrated HD Graphics
13. Video Memory
Integrated Video Memory
14. Network Feature
Integrated wireless 802.11 b/g/n, Integrated Blue tooth 2.0 or higher
15. Ports 3 hi-speed USB (USB2.0 or higher), 10/100/1000 Ethernet VGA or HDMI, Microphone, stereo headphone.
16. Card Reader
Integrated SD memory card Reader
17. Audio Internal High-definition audio and internal stereo speakers
18. Power Supply
230V, 50 Hz AC Supply with rechargeable Battery pack Comprising of LI-ION 6 cell battery.
19. Preloaded operating system
Genuine latest Windows 7 professional SP1 (64 Bits) with Recovery and Drivers on CD/DVD
20. Office Suite Open office Suit
21. Antivirus Pre-installed & Norton/McAfee/ Kasper sky/tend micro /quick heal,, Internet security and Antivirus Software latest Version with 3 years subscription
22. Warranty Period
Minimum 3 Years (Comprehensive Onsite)
2. Desktops Computer
Sl.N
o. Parameter Minimum Specifications Suggested
Specification Proposed by Bidder
Compliance Y/N
1. Model Offered
To be provided by bidder
2. Make Offered
To be provided by bidder
3. Mandatory Certifications
OEM – ISO 9001 Manufacturer, Certified on supplied OS, DMI 2.0 compliance and support, Energy Star 5, UL certification,
4. Processor Intel Core i3-2120, 3.3 GHz, 3 MB Cache and 1066 MHz FSB or higher.
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Sl.N
o. Parameter Minimum Specifications Suggested
Specification Proposed by Bidder
Compliance Y/N
5. Chipset Intel H61 or better on Intel/OEM Motherboard
8. Monitor 47 cm (18.5 inch)or larger TFT/LED Digital Color Monitor TCO-05 certified.
9. Bays 3 Nos. or above.
10. Keyboard OEM Mechanical Keyboard with 104 keys
11. Mouse Optical with USB interface.
12. Optical Device
DVD RW (Min. 16x) or higher
13. Cabinet Micro ATX
14. Ports 6 USB Ports (with at least 2 in front), 1 Serial audio port for microphone and headphone in front.
15. Network Features
10/100/1000 on board integrated Network Port with remote booting facility remote system installation, remote wake up.
16. Multimedia Integrated Audio and Graphic Controller
17. Power Management
ACPI (Advanced Configuration and Power Management Interface)
18. Operating System
Genuine latest Windows 7 professional SP1 (64 Bits) preloaded with Media and Documentation and Certificate of Authenticity
19. Office Suite Open office
20. Antivirus Pre-installed & Norton/McAfee/ Kasper sky/tend micro /quick heal,, Internet security and Antivirus Software latest Version with 3 years subscription
21. Warranty Period
Minimum 3 Years (Comprehensive Onsite)
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3. Multi Function Device B&W ( A4 Size)
S.
No. Parameter Minimum Specifications Suggested
Specification Proposed By Bidder
Compliance Y/N
1. Functions Black-and-white printing, black-and-
white copying, color scanning, black-and-white faxing
2. Print speed >= 25 ppm
3. Memory 128 MB
4. Duty cycle (monthly, A4)
>= 8000
5. Print quality (black, normal quality)
Up to 600 x 600 dpi
6. Duplex print options
Automatic
7. Copy speed (black, draft quality, A4)
>=25 cpm
8. Copy resolution (black graphics)
600 x 600 dpi or better
9. Scan Type Flatbed, ADF
10. Optical scanning resolution
Up to 1200 dpi
11. Maximum scanning size
216 x 297 mm through Flatbed/ADF and 216 x 356 mm through ADF
12. Scan file format
PDF, JPEG,TIFF
13. Standard media sizes
A4, A5, B5 (JIS), executive (JIS), 16K, envelopes
14. System Interface
1 USB (compatible with USB 2.0 specifications), and 10/100 Ethernet
network port
15. Compatible operating systems
Microsoft Windows 7 (32Bit/64bit), windows 2000, Windows XP(32Bit/64bit), XP Professional (32Bit/64bit), Windows Server 2003, Windows 2008 (32Bit/64bit), Linux
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S.
No. Parameter Minimum Specifications Suggested
Specification Proposed By Bidder
Compliance Y/N
16. Power requirements
Input voltage 220 to 240 VAC (+/- 10%), 50/60 Hz (+/-2 Hz)
17. Warranty Period
Minimum 3 Years (Comprehensive Onsite)
4. 800 VA UPS (60 Min Backup)
Sl.No. Features Minimum Specifications Suggested Specification Proposed by Bidder
Compliance Y/N
1. Model Offered
To be provided by Bidder
2. Make Offered
To be provided by Bidder
3. Mandatory Certification
- ISO 9001 Series Manufacturer, - Valid Test Certificate from any Govt. Approved Test/ Certifying Agency on Tendered Specs.
4. Capacity 800 VA
5. No. of Sockets
Min. 3 sockets for connecting devices. (3 pin only)
6. Battery Make
Battery should be branded - ISO 9001 and 14001 certified
7. Battery backup
Minimum 60 minutes or more on full load with Internal/external batteries
8 Cables With necessary cable and plug
9 Warranty Period
Minimum 3 Years (Comprehensive Onsite)
5. L2 48 Port Manageable Switch
S.
No Parameter
Minimum Specifications Suggested
Specification proposed by Bidder
Compliance Y/N
1 Interface 10/100/1000 BASE-TX Ports : 48 : Combo 10/100/1000 BASE-T/SFP : Minimum 2 : RS 232 Console Port/RJ45 serial console port : Gigabit &100 BASE-FX Fiber Support on SFP
2 Performance Switch Capacity : 96 Gbps or more with non blocking architecture: 64-Byte Packet
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S.
No Parameter
Minimum Specifications Suggested
Specification proposed by Bidder
Compliance Y/N
Forwarding Rate: 65 Mpps or More
3 Layer-2 Features
IGMP Snooping v1,v2 (Upto 256 groups),IGMPV3 IGMP Snooping Fast leave 802.1D Spanning Tree 802.1w Rapid Spanning Tree 802.1s Multiple Spanning Trees 802.3x & Back-Pressure 802.3ad Link Aggregation (8 or More Ports per group/6 or more groups per device)
4 VLAN Port mirroring ( One to One, Many to One ) : Standard : 802.1Q VLAN IDs: 4K Dynamic VLAN groups : 128 or higher GVRP/MVRP/Equivalent
5 Quality of Services
802.1p Priority Queues standard Number of 802.1p priority Queues: 4 Queues Support WRR/Strict mode Packet classification based on : Switch Port VLAN ID TCP/UPD Port number MAC address IPv4 +IPV6 802.1p Priority TOS DSCP User defined Packet Content
6 Access Control List (Max 256 Profiles/Rules)
Multi-Layer ACL based on : Switch Port VLAN ID 802.1p Priority MAC address IPv4 DSCP Protocol type TCP/UPD Port number User defined Packet Content
7 Network Access/Security
RADIUS/TACACS+ Authentication for Management Access RADIUS Accounting for Management Access Port security (max.16MAC
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S.
No Parameter
Minimum Specifications Suggested
Specification proposed by Bidder
Compliance Y/N
entries per port) 802.1X Port-based Access Control 802.1X MAC-based Access Control 802.1X Guest VLAN SSH v1, v2/ SSL v3 Traffic Segmentation Broadcast Storm Control
8 Management Single IP Management Web-based GUI CLI ( Command Line Interface ) Telnet client TFTP client SNMP v1,v2c, v3 Support for RMON 1/2 group as and when required BOOTP/DHCP Client SNTP or NTP SYSLOG Dual image or fireware upgrade through TFTP /FTP server Port description Web GUI traffic/CPU Monitoring SNMP trap on MAC notification DHCP Auto Configuration DHCP relay option 82 SMTP client ( e-mail notification )externally/ Internally
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S.
No Parameter
Minimum Specifications Suggested
Specification Proposed by Bidder
Compliance Y/N
1 Interface 10/100/1000 BASE-TX Ports : 16 Combo 10/100/1000 BASE-T/SFP : 2 RS 232 Console Port/RJ45 serial console port
2 Performance Switch Capacity : 48 Gbps or more with non blocking architecture 64-Byte Packet Forwarding Rate: 33.6 Mpps or more MAC Address Table Size : 8k
3 Layer-2 Features
IGMP Snooping v1,v2 (Up to 256 groups),IGMPV3 IGMP Snooping Fast leave 802.1D Spanning Tree 802.1w Rapid Spanning Tree 802.1s Multiple Spanning Trees 802.3x & Back-Pressure 802.3ad Link Aggregation (8Ports per group/6 groups per device) Should support Spanning Tree Fast Forward | BPDU Filtering | BPDU Guard | BPDU Forward | BPDU Transparent | Loopback Detection | Auto Edge Port
4 VLAN Port mirroring ( One to One, Many to One ) Standard : 802.1Q VLAN IDs: 4K Dynamic VLAN groups : 128 or higher GVRP/MVRP/Equivalent
5 Quality of Services
802.1p Priority Queues standard Number of 802.1p priority Queues: 4 Queues Support WRR/Strict mode Packet classification based on Switch Port VLAN ID TCP/UPD Port number MAC address IPv4 +IPV6 802.1p Priority TOS DSCP User defined Packet Content
6 Access Control List (Max 256
Multi-Layer ACL based on : Switch Port VLAN ID
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S.
No Parameter
Minimum Specifications Suggested
Specification Proposed by Bidder
Compliance Y/N
Profiles/Rules) 802.1p Priority MAC address IPv4 DSCP Protocol type TCP/UPD Port number User defined Packet Content
7 Network Access/Security
RADIUS/TACACS+ Authentication for Management Access RADIUS Accounting for Management Access Port security (max.16MAC entries per port) 802.1X Port-based Access Control 802.1X MAC-based Access Control 802.1X Guest VLAN SSH v1, v2/ SSL v3 Traffic Segmentation Broadcast Storm Control
8 Management Web-based GUI CLI ( Command Line Interface ) Telnet client TFTP client SNMP v1,v2c, v3 Support for RMON 1/2 group as and when required BOOTP/DHCP Client SNTP or NTP SYSLOG Dual image or fireware upgrade through TFTP /FTP server Port description Web GUI traffic/CPU Monitoring SNMP trap on MAC notification DHCP Auto Configuration DHCP relay option 82 SMTP client ( e-mail notification )externally/ Internally
2 Processor ARM 9, X86 or equivalent processor based systems is recommended
3 Memory RAM Minimum 32 MB
5 Display VGA or QVGA display
6 Storage (non volatile )
Minimum of 2 GB of Non volatile/fast memory is desired on the device. Must be capable of storing at least 1000 transactions, Or one full day’s transactions, whichever is larger.
7 Connectivity The equipment needs to support either GSM/GPRS or CDMA. The device must provide for at least two channels (of service provider’s choice) of connecting to the network)
8 Printer Thermal Printer is desired. English language printing capability desired printer may be an external device connected on USB/parallel port or optionally Bluetooth
9 Key Pad Support for alphanumeric keypad is desired.
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Sl.
No
.
Features Minimum Specifications Suggested
Specification Proposed by bidder
Compliance Y/N
10 External Interfaces
Require 1 LAN and USB2.0 interfaces. Bluetooth is preferred
11 Security / Encryption capabilities
Support for Encryption/Encoding capabilities
12 Battery life
Minimum of 4 hours of battery is desired. Spare battery to be provided for each handset
13 Certification Preferable- RoHS, CE mark compliance for EMI & EMC
14 Environment Operating temp: 0°C to 50°C
15 OS Multi-tasking OS support. Open Source required
16 User Accessories
Stylus if required, Carry Case, Holster; hand strap; wrist strap; protective case, swiveling belt clip
17 Ruggedness Preferable Protection from Rain, Dust, Liquid, 1.2m feet drop safety (above IP51)
19 Application Integration
Device should provide SDK to develop application in open source and integrate/load on handheld device including capability of data upload/download through the developed application. The custom built application will reside in handheld device. This application will talk to System Integrator developed application using proposed cellular (GSM/GPRS/CDMA) network. Should be compatible with RFID for future upgradations.
22 Power Supply AC Adapter/Charger for 220 V AC, 50Mhz
23 Encryption and Encoding
Support for Encryption/Encoding capabilities
8. CCTV LCD 42”
S. No. Features Minimum Specifications suggested
Specifications Proposed by Bidder
Compliance Y/N
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S. No. Features Minimum Specifications suggested
Specifications Proposed by Bidder
Compliance Y/N
1. Screen Size 42’
2. Back Light CCFL
3. IPS – Advanced LCD panel
Yes
4. Energy Saving Smart Energy Saving
5. HD Full (1080p)
6. Response time (ms)
4
7. Resolution 1920 X 1080 p
8. Audio Mono / Stereo / Dual
9. Audio Output 300 W
10. Speaker System
1 Way 2 speaker
11. USB 2.0 At least 1 port
12. Digital audio out (coaxial / optical)
Yes
13. Component in (Y,Pb,Pr) + Audio
Yes
14. DivX Through USB 2.0
15. Video In Put/Out put
AV in, Antenna in, HDMI in, RGB in
16. Voltage 100-240 V
17. Frequency 50-60 Hz
18. Power consumption
70-180 W
19. Power consumption (Standby mode)
0.3-0.8 W
9. CCTV Camera
S. No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
1 Signal System: PAL
2 Effective pixel: 704(H) x 576(V) or better
3 Image device: 1/3" CCD or better
4 Horizontal Resolution: 4CIF or better
5 Lens Type: 3.6 mm in case of fixed and 2.8-10 mm in case of Varifocal
6 Signal to Noise Ratio: 50 db or higher
7 Video Output Signal: 1Vp-p composite (75 ohms)
8 Scanning frequency - (V): 15.625 KHz (H)
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S. No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
and 50 Hz (V)
9 Auto Exposure: Automatic Level Control/Elecronic Level Control
10 Minimum illumination: 0.01 lux in case of 540 TVL
11 Signal Process: Digital Signal Process
12 Scanning System: 2 :1 interlaced
13 Motion Detection Zones: 4 or higher in case of 540 TVL camera
14 Auto Gain Control: On/Off/Selectable
15 Back Light Compensation: Off/low/medium/high selectable
16 Wide Dynamic Range: On/Off
17 Electronic Shutter: 1/50-1/100,00 or better
18 White Balance: Indoor/Outdoor/Manual
19 Privacy Zones: 4 privacy zones as minimum
20 Day and Night: Yes (as per minimum illumination specified)
21 Iris Control: Yes for Varifocal lens
22 Operating Temperature: -10 to 50degree Celsius & 40 deg Celsius at 95% RH
23
Power Source: To be declared by tenderer .Suitable adaptor shall be supplied to make the equipment work on 230V+ or - 10% ,50Hz
24 On Screen Display: Yes (English must for all the cameras)
25 Housing – Indoor: Plastic/Aluminum Construction
26 Housing – Outdoor: Plastic/Aluminum Construction with IP-66
10. Electronic Display Board
S.No. Features Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
1. Display Size 2400mm x 3600 mm 8' x 12' +/ - 4V
2. Pixels 64 x 9
3. No. of LEDs 64 x 96 x 2 ( 12288)
4. Gap of LEDs 37 .5 mm
5. Pixel Type/Size LED/5mm/Round
6. Colour RED
7. Viewing Angle 60 degrees
8. Luminous Intensity
3000 LUX
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S.No. Features Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
9. Programming
Text Messaging through Mobile Phone or 2. Graphics/ text through PC Inter face to pre programmed/ Programmable EPROMV NVRA
10. Fonts A). ASCII B). Serif
11. Data Presentation
Curtain Scrolls. Weave. Rotates etc
12. Animations Graphics
Display of Sequence moves
13. Power (Input)
220V AC (175 VAC to 260VAC) 50H2. Consumption less than 480W, Max Current, 2.50A. Isolated SMPS with Line Filter
14. Physical Size 2400 mm (H) x 3600mm (W) x 125mm (D) +/ -4%
15. Automatic ON/OFF
Timer with RTC for Scheduled ON/OFF or Timer function through Software for ON/OFF
16. Humidity Maximum 90% RH non Condensing
17. Temperature 0-50 Degree C ambient Temperature
18. General
Enclosure: Outdoor Unit should be dust proof and Vermin proof designed to withstand local weather conditions with appropriate materials. The Control and interface modules shall be in a separate enclosure Located indoors or below the board to facilitate connection access for replacing the SIM Card/ PC Control for changing. The graphics LEDS are to be mounted on glass epoxy PCB (at least 2.4mm thick). LEDS are to be covered with protection cap filling with material like silicon bases resin for protect ion against Sun, Water and dust
19. Documentation Instruction Manual/Booklet for day to day operations of
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S.No. Features Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
the system and interface features for connection with a detailed block diagram shall be furnished
20. Details of on line message controller card
21. Micro Controller Intel 8751 / Atmel 89C51 or Superior
22. Message Storing Capacity
256 KB
23. Storage Type NVRAM (10 year Life)
24. External Interface
GSM interface and Ethernet
25. Additional Interface
RS485
26. Power Indication LED
27. Power 5V DC, 500 mA, 3.8V, 300 mA (normal)
28. Connector D-9 Serial Interface
11. Passive Work Components
S. No. Features Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
1. Structure Cable (UTP cable)
The UTP Cable Shall meet the requirement w.r.t maximum d.c resistance, balance and unbalance, maximum PR to GND Capacitance and attenuation losses as applicable to the category 6,unshielded UTP Cable and corresponding ASTM Standards as mentioned there in. Cable shall have Standard marking and designation as applicable in line with the international standard such as CSA/UL. This item shall be accepted based on OEM certificate. All specifications for components & cabling to be tested up to 250 MHz , UL *R listed & verified
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Seal &Signature of the Auth. Sign . Page 163 of 212
S. No. Features Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
2. 24 port Patch Panel
110 wiring block at rear end & RJ 45 jack on front panel, 19” rack mountable, should confirm or deviance exceed the EIA/TIA 568 B standards for CAT 6, Metallic /steel high strength & 1U height, confirm EIA/TIA 568 B wiring pattern, should have routing rings & ties and labeling strips for identification, UL *R Listed & verified.
3. Information outlets
Surface mount box with single RJ 45 socket, should confirm or exceed the EIA/TIA 568 B standards for CAT 6, provision for dust cover, labeling icons & strips, anchors for stain relief cable entry, UL *R listed & verified
4. Patch Cord
Should confirm or exceed the EIA/TIA 568 B standards for CAT 6, Factory molded boots on RJ 45 plugs at both ends, UL *R listed & verified, Option for color – Grey, Blue, Red & Green & cross over cable Length - 3 feet Length – 10 feet Length – 7 feet
12. Diesel Generator Set
Sr.
No
Parameter/ Features
Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
1. 1 Engine Capacity 7.5 KVA
2. 2 Fuel Type Diesel
3. 4 Cylinder Engine shall have vertical multi cylinder 4 stroke type in accordance with IS 10002-1981 with latest amendments.
4. 3 Method of starting Electric start 12 V DC
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Seal &Signature of the Auth. Sign . Page 164 of 212
Sr.
No
Parameter/ Features
Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
5. 4 Governor A2 Class
6. 5 Cooling System Water Cooled with Radiator
7. 6 Alternator Frequency
50-52
8. 7 Alternator Speed 1500 RPM
9. 8 Alternator Output 230 volts, HP rated to match the alternator
10. 9 Accessories
Flywheel to suitable diameter and fuel injection equipment Air cleaner Lubricating oil cooler Electric motor starting equipment like motor, battery, charging generator with voltage regulator etc. Heavy duty radiator with fan Residential type silencer with exhaust piping with vibration isolator Fuel tank suitable for 8 Hrs of continuous running with necessary piping and fuel gauge, drain valve, inlet and outlet connections. Anti vibration mounting pads Speed controlling governor Suitable coupling system to the Alternator Tachometer Lubricating oil pressure gauge Hour meter to indicate number of Hrs of operation Auto trip on low oil pressure Over speed alarm with trip Thermal insulation for exhaust line with glass wool, Aluminum sheet,
11. Warranty Period Minimum 3 Years (Comprehensive Onsite)
13. Automatic Boom Barrier
Sr.
No Technical Data
Unit Minimum
Specifications
Suggested
Specifications
Proposed by Bidder
Compliance Y/N
1 Maximum boom mm 2500
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Seal &Signature of the Auth. Sign . Page 165 of 212
Sr.
No Technical Data
Unit Minimum
Specifications
Suggested
Specifications
Proposed by Bidder
Compliance Y/N
length
2 Aluminium
octagonal profile
100 x 55 x
1.6 mm 3000
3 Aluminium round
profile
Ø 75 x 1.4
mm 0.6 – 3.0
4 Opening and
closing times s 230/115
5 Voltage V 50-60
6 Frequency Hz 400
7 Power
consumption Max W 350
8 Housing: width mm 350
9 Depth mm 1010
10 Height mm 50
11 Weight not
including barrier
boom
Kg 50
12 Drive DC Motor
13 Operation Type Automatic
14
Warranty Period
Minimum 3 Years
(Comprehensive
Onsite)
14. Standard Laser Printer (B/W Duplex)
Sl.No. Parameter Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
1. Make To be specified by Bidder
2. Model To be specified by Bidder
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Seal &Signature of the Auth. Sign . Page 166 of 212
Sl.No. Parameter Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
3. Print Technology
Laser
4. Print speed in black in normal mode
Minimum 24 PPM (A4) or higher
5. Resolution in black
600 x 600 dpi or better
6. Memory Min: 32MB or better
7. Duty cycle. Min: 8,000 pages per month or above
8. Media size A4, Letter, Legal
9. Duplex Yes (Automatic Duplex)
10. Interface
Hi speed USB 2.0 or better, Built in Ethernet 10/100 Mbps Ethernet
11. Energy Star Yes
12. Cables/ Accessories/ Drivers
All the required cabled, accessories and software drivers to be included for the supplied operating system
13. Platform supported
Windows 7(32bit/ 64 bit), Win XP (32Bit/64Bit), Windows 2008 (32 Bit/64 Bit) and Windows 2003.
14. Warranty Period
Minimum 3 Years (Comprehensive Onsite)
15. Split Air Conditioner
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
1 Make: to be specified by the bidder
2 Model - to be specified by the bidder
3 Cooling Capacity: 1800 BTU and above
4 Blue star Rating: 3 star and above
5 Power Supply 230 (+ -) 10%
6 Compression type: Tropical Rotary
7 Air flow: 500 CFM and above
8 Noise Level (H/M/L): 52/51/150 db or better
9 Fan speed: Minimum 3
10 Remote Control: yes
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Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
11 Voltage protection: Inbuilt
12 Time: Inbuilt
16. Computer Table
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
1
Computer table having key board pullout tray, with drawer & shelf. The top shelf, key board tray and drawer made of MDF/Pre-laminated particle board as per details given below & General technical requirements.
2
The table shall be supplied with steel members duly welded and rigidly fixed table top; and provided with slide able keyboard tray, drawer, modesty panel, footrest, in a durable sturdy manner with attractive and compact in design. Some variants are provided with another shelf at the bottom side for placing CPU & other peripherals.
3
The frame shall comprise of hollow rectangular M.S. section of size 50x25x1.6 mm thickness. Two side member of the frame identical in shape shall be joined with welding at bottom with a footrest (hollow rectangular M.S.section of size 50x25x1.6mm thickness) angularly welded, and at the top in front side welded with a angle size 17x17x3mm. And at the back on the top side of the frame, a modesty panel of size 200x17x0.8mm thick CRC sheet shall be welded. Thus making the frame rigid in construction.
4
A drawer of size 225x500x100mm approximately (outside dimension) shall be provided on top right side of the table. The drawer shall have ball bearing type so that it can move easily. The guides shall be made from mild steel sheet not less than 2mm thick.
5
The drawer shall be made either from MDF board or pre-laminated particle board as the case may be of similar material as that of the table top. The lock used for the drawer shall conform to IS:729/1979(Reaffirmed-2006) and it shall also be provided with suitable handle. The lock shall not be less than 6 lever lock with a set of 2 keys of non corrosive material. The keyboard tray shall be of size 600mm(front width)x 500mm(depth) approximately is to be provided with end fittings mad from minimum
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Seal &Signature of the Auth. Sign . Page 168 of 212
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
2mm thick MS steel mounted on either side and the keyboard tray shall be easily slide able, provided with two telescopic channels with balls. Lower surface of the said keyboard tray and the drawer shall match aesthetically.
6
Modesty panel of size 200x17x0.8mm thick of length made from CRC sheet conforming to IS:513/1994 with A/L no 1 & 2(Reaffirmed-2003) covering full backside of the said frame & shall be suitably welded with two sides members of the frame, in such a way that it’s top surface having 17mm width, flushes with top surface two side members and joining front angle member.
7
Four level screws, having smooth bottom flat surface of minimum 50mm diameter, shall be welded under the bottom of two said side members of the frame; capable to adjusting level up to 10mm in height.
8
All dents, burrs and sharp edges shall be removed from the various components and they shall be pickled, scrubbed and rinsed to remove grease, rust, scale or any other foreign elements, to provide a base for proper adhesion of paint to metal. After pickling, all mild steel parts shall be given phosphating treatment in accordance with the IS:3618/1966(Reaffirmed-2002) followed by a coat of suitable primer, such as red oxide and zinc-chromate. Putty applied to all the surfaces requiring filling and shall conform to IS:110/1983(Reaffirmed-2000). Primer coat shall also be applied.
9
All exposed steel sections shall be painted with black in colour with powder coating 40-50 micron thickness. The powder coating shall conform to IS:13871/1993 with A/L no. 1(Reaffirmed-2002).
10
Table top shall be of MDF board or pre-laminated particle board having dimensions as specified in the description(750x750mm or 1000x600mm or 1200x750mm: lengthxwidth) with tolerance of+/-6mm in length and width. The top shall be extended 50mm approximately on all sides over the steel frame. Height of the table shall be 750mm+/-10mm from the floor of the top surface.
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Seal &Signature of the Auth. Sign . Page 169 of 212
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
11
The MDF board used for top, keyboard and drawer should be of minimum density of 750kg/m3 conforming to Grade2 of IS:12406/2003 with A/L no 1 & 2 shall be of 18 mm thickness with laminated sheet of 0.6mm thick. Bottom side of the board should have balancing sheet of requisite thickness of white or of same colour as top laminate.
12
Only ISI marked MDF board and laminate should be used. Pasting of laminates should be done with the help of post forming machine having air pressure & temperature control. All the edges of the top etc. shall be edge banded with 1.5mm thick pvc tapes of the same shade as that of top, pressed with temperature up to 160 degree C. The MDF board shall be rigidly fixed with the said frame with minimum 8 nos. of screws on suitable clamps welded to the said frame.
13
Pre-laminated particle board used shall be 18mm thick twin side pre-laminated conforming to GradeII, typeII of IS:12823/1990 with A/L no. 1to6(Reaffirmed-2005). Only ISI marked pre-laminated board shall be used. All the edges of the top shall be banded with 1.5mm thick pvc tapes of the same shade as that of the top pressed with temperature up to 160 degree C. Pre laminated particle board shall be rigidly fixed with the said frame with minimum 8 nos of screws on suitable clamps welded to the said frame.Shelf provided shall be fixed through screw on the angle size 17x17x3mm size welded inside of the said two side members, the said angle section shall be provided on the all four sides of the shelf. All the edges of the shelf shall be banded with 1.5mm thick PVC tapes of the same shade as that of top pressed with temperature up to 160 degree C.
17. Computer Chair (Adjustable Cum Revolving Type)
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
1
The chairs shall be of adjustable cum revolving type
to be supplied in knock-down condition for easy
transportation. Seat, back, arms, mechanism and
seat frame shall be of 2.5 mm thick M.S.Plate shall
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Seal &Signature of the Auth. Sign . Page 170 of 212
Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
be supplied separately along with necessary
fasteners and detailed instructions to assemble it.
2
All components of an item shall be securely packed
and supplied as a set in single pack. The design
shall be such that parts can be easily assembled at
user end. The minimum height of seat shall be as
specified against the each item & adjustable to 100
mm. The seat height is for top of seat from ground
level. Over all width and depth of pedestal base
moulded glass fibre nylon in black colour of 650/
725 mm with ABS twin castor wheel of 50 mm size.
Overall height of chair shall be specified against the
each item & adjustable to 100 mm. The chair frame
shall have a fitting with a vertical axle for swivelling
and a horizontal axle for tilting. The lateral
movement is controlled by an adjustable spring or
springs and their compression can be varied by a
knob.
3
The fitted chair shall be capable of supporting a load
of 150 kg placed in the seat without any wobbling
when the seat is rotated 360 degree Straight or tilted
position. The twin wheel castors shall be made of
glass filled black nylon mounted on the revolving
pedestal frame. The seat and back rest shall be
made up of BWR Grade, type AA hot pressed
plywood of minimum thickness of 12 mm conforming
to IS: 303ergonomically shaped and upholstered with
moulded polyurethanes foam of 50 mm minimum
thickness and specified fabric.
4
Fabric for upholstery shall be 100 % polyester
filament yarn in 350 Denier
290 Gms/m sq. +- 7.5% mass,
220+-5% ends & picks.
5
The back-rest shall not be less than to
accommodate minimum height. Armrests shall be
made from injection moulded glass filled black nylon
suitable for furniture. The arm-rest may also be
padded. These shall be so shaped as to ensure
comfort to the users, and shall be fixed securely
with screws from the under-side support of the
profiled tubular frame.
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Sl.No. Minimum Specifications Suggested Specifications Proposed by Bidder
Compliance Y/N
6 Finish of the Steel Frame shall be properly cleaned surface with Powder coating in black colour (Dull Black Shade)
18. 800 VA UPS (30 Min Backup)
S.
No. Features
Minimum Specifications Suggested
Specifications Proposed by Bidder
Compliance Y/N
1. Model Offered To be provided by Bidder
2. Make Offered To be provided by Bidder
3. Mandatory Certification
- ISO 9001 Series Manufacturer, - Valid Test Certificate from any Govt. Approved Test/ Certifying Agency on Tendered Specs.
4. Capacity 800 VA
5. No. of Sockets Min. 3 sockets for connecting devices. (3 pin only)
6. Battery Make 2* 7H, Battery should be branded - ISO 9001 and 14001 certified
7. Battery backup Minimum 30 minutes or more on full load with Internal batteries (both battry should be inside of casing)
8 Cables With necessary cable and plug
9 Warranty Period
Minimum 3 Years (Comprehensive Onsite)
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Seal &Signature of the Auth. Sign . Page 172 of 212
7.4 ANNEXURE-4 - COVERING LETTER OF THE BID
(To be submitted on the Company Letter head of the Tenderer, sealed and signed)
To,
Managing Director,
RajCOMP Info Services Limited (RISL),
First Floor, Yojana Bhawan, Tilak Marg,
C-Scheme, Jaipur (Rajasthan)
Dear Sir,
Ref: Request for Proposal (RFP) Notification dated............... No..........
1. I/We, the undersigned bidder, Having read & examined in detail, the Bid Document, the receipt of
which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work as mentioned in
the Scope of the work, Technical specifications, Service Level Standards & in conformity with the
said bidding document for the same.
2. I/ We hereby declare that our bid is made in good faith, without collusion or fraud and the
information contained in the bid is true and correct to the best of our knowledge and belief.
3. I/ we hereby submit our token of acceptance to all the tender terms & conditions without any
deviations. Hence, we are hereby submitting our Bid and offer to provide services to Purchaser
for carrying out the project in accordance with your RFP.
4. Until a formal contract is prepared and executed, this bid, together with your written acceptance
thereof and your notification of award shall constitute a binding Contract between us.
5. I/We agree to abide by this RFP for a period of 180 days from the closing date fixed for
submission of bid as stipulated in the RFP document.
6. I/We undertake that, in competing for (and, if the award is made to us, in executing) the above
contract, we will strictly observe the laws against fraud and corruption in force in India namely
“Prevention of Corruption Act, 1988”.
7. I/ We undertake, for timely establishment of a local office in Jaipur (if the award is made to us)
and within 2 months from the date of issue of LoI.
Or (strike out whichever is not applicable)
We have an existing office at Jaipur at the following address:
Certification/Accreditation/Affiliation, if Any 3) The requisite tender fee amounting to Rs. ________/- (Rupees <in words>) has been deposited vide receipt no.
_______ dated ___________.
4) The requisite RISL processing fee amounting to Rs. ________/- (Rupees <in words>) has been deposited vide
receipt no. _______ dated ___________.
5) The requisite EMD amounting to Rs. ________/- (Rupees <in words>) has been deposited vide Banker’s
Cheque/ DD No. ___________ dated ___________.
6) We agree to abide by all the terms and conditions mentioned in this form issued by the Empanelment Authority
and also the further conditions of the said notice given in the attached sheets (all the pages of which have been
signed by us in token of acceptance of the terms mentioned therein along with stamp of the firm).
Date: Name & Seal of the firm: ________________________ Authorized Signatory: ___________________________
This has reference to the items being supplied/ quoted to you vide our bid enquiry no. ___________
dated ___________.
We hereby undertake that all the components/ parts/ assembly/ software used in the equipment shall be
genuine, original and new components /parts/ assembly/ software from respective OEMs of the products
and that no refurbished/ duplicate/ second hand components/ parts/ assembly/ software are being used
or shall be used. In respect of licensed operating system, we undertake that the same shall be supplied
along with the authorized license certificate with our name/logo. Also, that it shall be sourced from the
authorized source for use in India.
In case, we are found not complying with above at the time of delivery or during installation, for the
equipment already billed, we agree to take back the equipment already supplied at our cost and return
any amount paid to us by you in this regard and that you will have the right to forfeit our EMD/ SD/ PSD
for this bid or debar/ black list us or take suitable action against us.
Authorized Signatory
Name:
Designation:
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Seal &Signature of the Auth. Sign . Page 181 of 212
7.12 ANNEXURE-12 - FINANCIAL BID FORMAT (to be filled by the bidder in BoQ (.XLS file) on eProc website with a cover letter on his Letter head)
To,
The Managing Director,
RajCOMP Info Services Limited (RISL),
First Floor, Yojana Bhawan, Tilak Marg,
C-Scheme, Jaipur-302016 (Raj.)
Sir,
We, the undersigned bidder, Having read & examined in detail, the Bidding Document, the receipt of
which is hereby duly acknowledged, I/ we, the undersigned, offer to supply/ work as “System Integrator/
Implementing Agency” as per the defined Scope of the work & in conformity with the said bidding
document for the same. We hereby offer our best price as per the details below and would be valid as per
the details mentioned in the NIT.
I/ We undertake that the prices are in conformity with the specifications/ requirements prescribed. The
price quoted is inclusive of all cost likely to be incurred for executing this work. The prices are
inclusive of all type of govt. taxes/ duties.
I/ We undertake, if our bid is accepted, to deliver the services in accordance with the requirements of
RISL/ Department of Agriculture Marketing, GoR.
I/ We hereby declare that, in case, the contract is awarded to us, we will submit the performance
security of Rs. _________________ for the due performance of contract and in the form prescribed
by RISL.
I/ We agree to abide by this bid for a period of 180 (One Hundred Eighty only) days after the last date
fixed for bid submission and it shall remain binding upon us and may be accepted at any time before
the expiry of that period.
Until a formal contract is prepared and executed, this bid, together with your written acceptance
thereof and your notification of award shall constitute a binding Contract between us.
I/ We hereby declare that our bid is made in good faith, without collusion or fraud and the information
contained in the bid is true and correct to the best of our knowledge and belief.
We understand that you are not bound to accept the lowest or any bid you may receive.
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Seal &Signature of the Auth. Sign . Page 182 of 212
We agree to the terms & conditions mentioned in the bidding document.
Date:
Authorized Signatory
Name:
Designation:
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Seal &Signature of the Auth. Sign . Page 183 of 212
A) CAPEX
A1) CAPEX: Head Quarter, DAM, Jaipur
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
1. Laptop
Computer Nos. 10
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2. Desktop
Computer Nos. 20
3.
800 VA UPS
(30 Min
backup)
Nos. 21
4. Laser Printer
B/W standard Nos. 20
5. Multi-Function
Device (B&W) Nos. 3
6. L2 Switch
(48P) Nos. 1
7. Computer
Table Nos. 25
8. Computer
Chair No 25
9. Structure
Cabling Mt 300
10. Panel with
19 U rack No 1
11. I/O Points No 53
12. Patch cord No 70
13. NMS Client Licence
No 1
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Seal &Signature of the Auth. Sign . Page 184 of 212
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
Total A1 (In Figures) – Rs
Total A1 (In Words) – Rupees
Note:- Aforesaid Quantity mentioned for item no 9 (structure cable) are Indicative, SI will finalised actual
quantity in consultation with DAM, in case of any deviation in quantity unitary price of each item shall be
applicable.
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Seal &Signature of the Auth. Sign . Page 185 of 212
A2) CAPEX: Regional office, DAM GoR
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
1. Laptop Nos. 10
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2. Desktop
Computer Nos. 30
3.
800VA UPS
(30 Min
backup)
Nos. 40
4. L2 Switch (24
Port) Nos. 10
5. Multi-Function
Device (B&W) Nos. 10
6.
Laser Printer
(B&W)
Standard
Nos. 30
7. Computer
Table Nos. 40
8. Computer
Chair Nos 40
9. Structure
Cabling Mt 1000
10.
24 Port Panel
with 19 U
rack
No 10
11. I/O Points No 80
12. Patch cord No 100
13. NMS Client License
No 10
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Seal &Signature of the Auth. Sign . Page 186 of 212
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
Total A2 (In Figures) – Rs
Total A2 (In Words) – Rupees
Note:- Aforesaid Quantity mentioned for item no 9 (structure cable) are Indicative, SI will finalised actual
quantity in consultation with DAM, in case of any deviation in quantity unitary price of each item shall be
applicable.
A3) CAPEX: Mandi, DAM, GoR
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
1. Desktop
Computer Nos. 25
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2.
800VA UPS
(60 Min
backup)
Nos. 25
3. Multi-Function
Device (B&W) Nos. 5
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Seal &Signature of the Auth. Sign . Page 187 of 212
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
4.
Laser Printer
(B&W)
Standard
Nos. 25
5. L2 Switch (24
Port) Nos. 5
6. Computer
Table Nos. 30
7. Computer
Chair No 30
8. Structure
Cabling Mt 2500
9.
24 Port Panel
with 19 U
rack
No 5
10. I/O Points No 75
11. Patch cord No 100
12. NMS Client
Licences NO 5
13. Handheld Device
Nos. 15
14. DG Set (7.5 KVA)
Nos. 5
15. CCTV Camera + Accessories)
Nos. 10
16. CCTV LCD
Panel 42" Nos. 5
17. Electronic Board Display 8' x 12'
Nos. 5
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Seal &Signature of the Auth. Sign . Page 188 of 212
Sl.No. Item No. and Description
Unit Total Qty
Rate R with comprehensive onsite warranty
and Maintenance and including all taxes, levies, and duties applicable including CST but
excluding Rajasthan VAT, R
(in Rs.) = Unit rate* Quantity (give in
column)
Rajasthan VAT on Base Unit Cost as
mentioned in B in INR
Total Cost in INR (excl. Rajasthan
VAT)
A B C D=B
18. Automatic boom Barriers
Nos. 10
19. 2 Ton AC Stabilizer
Nos. 5
Total A3 (In Figures) – Rs
Total A3 (In Words) – Rupees
Note:- Aforesaid Quantity mentioned for item no 8 (structure cable) item no 13 ( handheld device), item no 14
(CCTV camera + accessories), item no 15 (CCTV LCD Panel) and item no 18 (automatics boom barriers) are
Indicative, SI will finalised actual quantity in consultation with DAM, in case of any deviation in quantity unitary
price of each item shall be applicable.
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 189 of 212
A4) CAPEX: Miscellaneous One-Time Activities
Sl.No. Item No. and Description
Unit Total Qty
Rate in INR (incl. all incidental
charges and all Taxes but excl.
Service Tax) = Unit rate * Quantity
(given in column)
Service Tax on Base Unit cost as
mentioned in col B in INR
Total Cost in INR
(Excluding Service Tax)
A B C D=B
1.
WebPortal
and RIMMS
Application
S/w
Development
Inclusive of
Middleware
Software
Application/
portal/COTS/
support
application
used by SI to
run application
along with 3
years OEM
support
Nos. 1
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2.
Data
Digitization as
per SoW
Recor
ds . 95600
3.
Initial Training
to all Officers/
Emp. as per
SoW
Sessi
on 22
Total A4 (In Figures) – Rs
Total A4 (In Words) – Rupees
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 190 of 212
B) OPEX
B1) OPEX for 2 Years
S.No. Item No. and Description Quantity Units Rate in INR (incl. all
incidental charges and all
Taxes but excl.
Service Tax) = Unit
rate * Quantity (given in column)
Service Tax on Base Unit cost
as mentioned in col C in
INR
Total Cost in INR
A B C D E=C
1. Head Quarter, DAM, GoR, Jaipur 1 Nos. The rates shall be filled up separately in given format on e-procurement portal with financial bid.
2. Mandis, DAM, GoR 5 Nos.
3. Web Portal & Application S/w
Support & Maintenance 1 Nos.
Total B1 for 2 Years (In Figures) – Rs.
Total B1 for 2 Years (In Words) – Rupees
C) Man-Month Rate for Application Change Requests
S.No. Item No. and Description Quantity Units Rate in INR (incl. all
incidental charges and all
Taxes but excl.
Service Tax) = Unit
rate * Quantity (given in column)
Service Tax on Base Unit cost
as mentioned in col C in
INR
Total Cost in INR
A B C D E=C
1. Man-Month Rate for undertaking 40 Man Months The rates shall be filled up
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 191 of 212
S.No. Item No. and Description Quantity Units Rate in INR (incl. all
incidental charges and all
Taxes but excl.
Service Tax) = Unit
rate * Quantity (given in column)
Service Tax on Base Unit cost
as mentioned in col C in
INR
Total Cost in INR
A B C D E=C
change request work with an effort
estimate of 40 man-months separately in given format on e-procurement portal with financial bid. 2. Local Helpdesk Support Engineer 12 Man Months
Total C (In Figures) – Rs.
Total C (In Words) – Rupees
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 192 of 212
D) COMMERCIAL BID SUMMARY – TOTAL CAPEX and TOTAL OPEX
D1) TOTAL CAPEX
Sl.No. Item No. and Description CAPEX Cost in INR
A
1. Total Cost of A1
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2. Total Cost of A2
3. Total Cost of A3
4. Total Cost of A4
Total D1 (In Figures) – Rs.
Total D1 (In Words) – Rupees
D2) TOTAL OPEX
Sl.No. Item No. and Description Total OPEX Cost in INR
1. Total Cost of B1
The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
Total D2 (In Figures) – Rs.
Total D2 (In Words) – Rupees
E) COMMERCIAL BID SUMMARY – TOTAL PROJECT COST
Sl.No. Item No. and Description Total Cost in INR
1. Total CAPEX (D1) The rates shall be filled up separately in given format on e-procurement portal
with financial bid.
2. Total OPEX (D2)
3. Man-Month Rate for undertaking change request
work and Helpdesk Support (C)
Total E (In Figures) – Rs.
Total E (In Words) – Rupees
Date: ________________
Place: ________________
Authorized Signatory: ___________________________
Seal of the Company/Firm: ______________________
RISL: RFP-Pilot implementation of RIMMS for DAM, GoR Final after pre-bid
Seal &Signature of the Auth. Sign . Page 193 of 212
7.13 ANNEXURE-13 - PERFORMANCE BANK GUARANTEE
(To be stamped in accordance with Stamp Act and on a Stamp Paper purchased from Rajasthan State only and to be issued by a Nationalised/ Scheduled bank having its branch at Jaipur/ payable at par at Jaipur) To,
Managing Director,
RajCOMP Info Services Ltd. (RISL),
Jaipur.
1. In consideration of the RajCOMP Info Services Ltd. (RISL) (hereinafter called "RISL") having agreed
to exempt M/s ..........................(hereinafter called "the said Contractor(s)" from the demand, under
the terms and conditions of an Agreement No..................................dated .....................made between
the RISL through Director (T) and .......................(Contractor) for the work .................(hereinafter
called "the said Agreement") of Security Deposit for the due fulfillment by the said Contractor (s) of
the terms and conditions contained in the said Agreement, on production of a Bank Guarantee for
Rs...................(rupees ........................................only), we ...................(indicate the name of the
Bank), (hereinafter referred to as "the Bank") at the request of ..................Contractor(s) do hereby
undertake to pay to the RISL an amount not exceeding
Rs...................(Rupees..................................only) on demand.
2. We................. (Indicate the name of Bank), do hereby undertake to pay Rs....................
(Rupees............................only), the amounts due and payable under this guarantee without any
demur or delay, merely on a demand from the RISL. Any such demand made on the bank by the
RISL shall be conclusive as regards the amount due and payable by the Bank under this guarantee.
The Bank Guarantee shall be completely at the disposal of the RISL and We....................... (Indicate
the name of Bank), bound ourselves with all directions given by RISL regarding this Bank Guarantee.
However, our liability under this guarantee shall be restricted to an amount not exceeding