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NEW
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NEW
Salon ExteriorExternal signage cleanExternal signage well maintainedAll window and glass doors cleanFilm/mesh on window glass (if present) not peeling, or visibly damagedNo sticker marks on window glassOutside entrance clean and clutter freeInside entrance clean and clutter freeAll corners free of cobwebsValet present (if assigned to that salon)Valet presentable, wearing ID cardPush/pull sign displayed on the doorPush/pull sign in good conditionNeon board licence/Signage board licence present and validStandee and other promotional material displayedStandee and other promotional material in good conditionPromotional material clearly seen from outside the salon (whichever applicable)Staff not blocking the entrance, if seated outsideStaff, if sitting outside, sitting with proper posturesChairs, if not in use, neatly stacked/arranged outside the salonNo cleaning equipment left unattendedSignage lit after 1800 hrs.
Reception AreaSitting/waiting area cleanSitting/waiting area well maintainedArea behind and below the sofa clean
Magazine rack cleanMagazine rack well maintainedLatest magazines and newspaper availableMagazines/newspapers not left lying around (unless guest is reading)Magazines neatly arrangedNo cleaning equipment left unattendedTV switched on, and kept on mute
Area cobweb freeAC clean and dust free
Guest bags and other items, if left on the seating, taken and kept behind the front desk (with the guest's permission)(not left on seating)
Following channels not being played on the TV:- Hindi channels, showing serials, movies, music, etc.- English channels which show serials and movies
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Front DeskAt least one member of SMT present at Front DeskFront desk dust freeFront desk not clutteredCounter neatly organised, with adequate space for clients' useBack counter (if present) clean and dust freeBack counter (if present) neatly organisedFloor behind front desk cleanComputer terminals (monitor, keyboard, CPU) clean and dust free
Music system electronics free of dustArea cobweb freeReception area, including below the desk, free of all handbags and pursesStationery items kept togetheriPad brought back to 'Give Feedback' screen
Wet tissues available on the counterNo bills, job cards, credit card slips left on the counter
SMT GroomingUniform/attire properly ironed and cleanUniform/attire worn as per grooming standardsHair properly styled/settledFacial hair trimmed/styled/shaved
Nails properly cut/trimmed
Wearing/ carrying name tags/ID cards
Hair SectionTrolley clean and organisedTrolley, if not in use, kept properly asideAll instruments kept properly in their respective places after useHair brushes free of hairBlow dryers kept properly in the stand with nozzle attachedArea cobweb freeMirrors clean
Other electronics (bar code scanner, fingerprint sensor, credit card swiping machines, etc.) all clean and dust free
Rate card in good condition [no tears, stains (colour, adhesive or dirt), ink marks, worn out edges, loose pages, scratches]
[Salon Executive] Wearing black shoes[Male SMT staff] Wearing clean shoes[Female SMT staff] Wearing proper makeup (eyeliner / eye shadow / blush on / lipstick)[Female SMT Staff] Nail paint applied properly[Female SMT staff] Wearing jewellery as per grooming standards
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Sterilizer clean and in working conditionHair wash area clean and dryDrainer hair and odour freeHair wash products coveredColour Bar area dust freeTowel and shampoo rack clean and organisedAC dust free and cleanSteam pod cleanwas the back mirror clean Consultation book updated and signed for chemical treatmentsJob card printed and given to technicians for all hair servicesChecklist maintained and signed by the managerNo cleaning equipment left unattended
Stylist groomingWearing clean and ironed uniform/attireHair properly styled/settled
Wearing name tags/ID cards
Hair KitBlack Shampoo combBlack Cutting combBlack Barbering combBlack Tail CombBlack Needle CombRazor 4 Black section clips
Beauty RoomsFloor cleanArea cobweb freeBed sheet clean and free of stainsDisposable bed covers and towels usedPleasant fragrance in the roomArea underneath the beauty mattress and bed cleanWash basin cleanWax heater/Brazilian heater present in each roomWax box/wax heater covered with a lid or foil paper
[Master/Graduate Stylists] In black uniform, as per standards[Male stylists] Nails properly cut and filed[Male stylists] Facial hair trimmed/styled/shaved[Male stylists] Wearing clean shoes[Female stylists] Well groomed (make - up / clean nails / personal hygiene)[Female stylists] Nail paint applied properly
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Steamer present and cleanWatch/timer present and in good working conditionArtefacts and picture frames dust freeDrawer clean and organised (including beauty mirror, wax knife and bleach bowls)Client locker free of staffs' personal belongingsAC cleanCabin door locking properlyDoor free of staffs' clothesHooks available for the clients' useHooks in good condition'Do Not Disturb' sign placed on the door when service is taking place in the cabinConsultation book updated and signedJob card printed and given to technicians for all skin servicesChecklist maintained and signed by the managerNo cleaning equipment left unattended
Beauty Therapist GroomingUniform ironed and cleanWearing proper jewellery, as per grooming standardsHair tied up in a bun/French rollWearing proper black shoes (with toe open)Arms waxedNails cut and filedNo nail paint/polish applied on the nailsWearing proper make-upwere the technicians wearing apron while doing the serviceWearing name tags/ID cards
Pedicure SectionFloor cleanPedicure chair cleanArea behind the chair cleanPedicure basin cleanTrolley clean and well organisedArtefacts and picture frames clean and dust freeFoot Spa steamer available and in good working conditionFoot Spa steamer cleanWatch/timer present and in good working conditionArea cobweb freeSterilizer clean and in working conditionDisposable towels available and usedDisposable nail filers available and usedUsed disposable nail filers disposed ofNail paints kept as per company standards
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Consultation book updated and signedJob card printed and given to technicians for all hand and feet servicesCheck list maintained and signed by the managerNo cleaning equipment left unattended
Pedicurist Grooming
Nails cut and filedNo nail paint/polishUniform clean and ironedWearing black closed shoesHair properly styled/settledWearing name tags/ID cards
Support Staff GroomingUniform cleanProperly groomedWearing proper black shoesHair properly settled
Wearing name tags/ID cards
Retail Display StandProducts neatly displayedProducts neatly displayedProducts displayed as per categories and brandsStand clean of dust and stainsStand well maintainedArea cobweb freeProducts cleanNone of the shelves looking overcrowded
RestroomWalls and floor cleanWalls and floor dryArea free of cobwebsSink cleanAll fixtures in the restroom in good condition, well maintained, and unbrokenWater heater/pipe dust freeWere the following present and clean?
[Male Pedicurist] Clean shaven[Female Pedicurist] Wearing full makeup[Female Pedicurist] Hair tied up in a bun/French roll[Female Pedicurist] Wearing jewellery as per grooming standards
[Female Staff] Hair tied up in a bun/French roll[Male Staff] Clean shaven
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- Tissue roll (2)(With sufficient paper left)- Dustbin (Not more than 3/4 full)- Liquid soap (near washbasin)(More than 1/3rd full)- Air freshener- Exhaust- MirrorRestroom checklist updated and signed by the manager (within the past 1-1.5 hours)Door not kept wide open at any timeCleaning equipment kept neatly and conveniently aside
PantryDrawers clean and well organisedFloor clean and dryFridge clean and odour freeCounter clean and dryWashbasin clean Area cobweb freeAll cleaning equipment (broom, buckets, mop, etc.) kept in their proper placeMicrowave clean and stain freeWater dispenser clean and dust freeFan clean and dust freeAC clean and dust freeAll lockers clean and well organised with each staff's personal belongingsNo obscene graffiti, stickers, etc. seenDoor kept closed at all times
Additional AreasAll products kept in the cupboard easily accessible and covered Stock cupboard clean and organisedwas the stock cupboard clean and organisedStaircase cleanFire extinguisher in the salon present, easily visible and with a valid dateHead rests, cushions kept neatly, and cleanAll dustbins with black liners
All lights in the salon functional
Only current collateral displayedStaff not smoking directly in front of the salonHaving smoked, staff sanitised their hands prior to commencing the service
Cash
Petty Cash
'FOR ENRICH' displayed properly and in good condition
Only official collateral sent by HO displayed (printout for reference at FD is ok)
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If any unreported differencesBusiness CashIf any unreported differencesCash count register (updated within the past 3 hours)Retail Stock
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NEW CURRENT
1 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 01 21 21 01 01 0
1 01 01 01 0
1 01 01 01 01 01 01 01 2
1 21 0
+ve Score
-ve score
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1 21 01 01 01 01 01 01 01 0
1 01 01 01 01 01 0
1 21 1
1 01 01 01 0
1 01 01 01 41 31 11 0
1 11 21 11 31 01 21 1
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1 01 01 31 11 01 01 01 11 11 61 61 31 2
1 01 21 21 01 31 01 41 31 0
1 01 01 01 01 01 01 0
1 11 21 01 11 21 01 01 01 2
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1 01 01 01 21 11 01 011 01 01 01 61 61 31 0
1 11 11 31 11 11 01 01 41 11 0
1 11 01 01 11 01 01 01 11 01 21 11 21 11 11 1
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1 61 61 31 0
1 21 31 21 01 01 01 11 11 21 0
1 01 01 01 11 31 11 3
1 01 01 01 01 01 21 0
1 21 11 11 11 11 11 1
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1 11 11 11 11 11 11 11 31 1
1 01 11 11 01 01 01 01 11 01 01 01 01 01 0
1 11 01 31 11 11 11 01 01 01 01 01 01 4
Reported
Actual
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1 4
1 41 4
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CURRENT
Salon ExteriorWas the signage clearly visible, well maintainedWere all windows and glass doors clean Was the outside entrance clean and clutter freeWas the inside entrance clean and clutter freeWere all the corners free from cobwebswas the vallet/security presentableWas the pull/push sign displayedNeon board license - signage board / validity
Reception AreaWere the latest magazines/news paper available in the siting areaWas the area behind and below the sofa cleanWas the AC clean and dust free
Was the salon cobweb freewas the magzine rack clean
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Front DeskWas somebody present at the reception deskDid the Salon Manager stand up & greet client as soon as they entered were client offed tea and coff Was the music played at a volume which allowed communication with the operatorWas the sitting area clean and comfortable i.e. none of the seats were torn or broken/damagedWas the C .P.U dust freewas the reception desk clean /floorWas the music system free from dust/cabanet
Was the retail display stand cleanWas the reception area, including below the desk, free of all handbags and pursesWere all stationary items kept together?
SMT GroomingWas the Uniform ironed and clean -- Salon Mngt TeamWas he/she wearing proper black shoe - Salon Mngt TeamWas his/her hair well settled / styled
Was the nail paint applied properlyWas she wearing jewellery according to grooming standard - Salon Mngt TeamWas the salon manager dressed as per standards
Hair SectionWas the trolley clean and organisedWere all the instruments kept properly in their respective place after useWas the product stand clean from dust and stainsWere the hair brushes free from hairWere the blow dryers kept properly in the stand with nozzelWas the alum kept in a boxWas the mirror clean
Was the Salon Manager / Salon Mngt Team wearing proper make - up (eyeliner / eye shadow / blush on / lipstick)
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Was the sterilizer clean and in working conditionWas the hair wash area clean / dry also drainer hair and order freeWas the hair wash products coveredWas the colour bar area dust freeWas the towel and shampoo rack clean and organisedWas the AC dust free and cleanWas the consultation book updated and signed for chemical treatmentsWas the jobcard handed to the front desk by all technicians
Was the steam pod cleanWas the checklist maintained and signed by the manager?
Stylist groomingWere the Hair stylists in proper black uniform as per standardsWere their clothes clean and ironed Were the nails cut and filed ? (male stylists)Were the female stylists well groomed (make - up / clean nails / personal hygiene)Were the male stylists well shaved?Was their hair well styled?
Hair KitBlack Shampoo combBlack Cutting combBlack Barbering combBlack Tail CombBlack Needle CombRazor 4 Black section clips
Beauty RoomsWas the floor cleanWas the wax box/wax heater covered with the lid or foil paperWas the bed sheet clean from stainWere the disposable bed covers and towels usedWas Room smelling good Was the check list maintained and signed by the managerWas the do not disturb sign used while in serviceWas the drawer clean and organised including beauty mirror wax knif and bleach bowlsWas the area underneath the beauty mattress and bed clean
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Was the wash basin clean Was the AC cleanWere the artefacts and picture frames dust freeWas the consultation book updated and signedWas the job card filled and handed to the front desk by all techniciansWas there a wax heater in each beauty room/ brazilian heater Was the make-up kit clean and organisedWas the client's locker free from staff's personal belongings?Was the door free of staff's clothes?
Beauty Therapist GroomingWas the uniform ironed and cleanWas she wearing properly jewellery as per grooming standardsWas the hair of the female staff tied up in a bun / French rollWas she wearing proper black shoes (toe open)Were the arms waxedWas the therapist's nails free from nail polish/nails cut and file were there wearing proper make up
Pedicure SectionWas the Floor cleanWas disposable towels usedWas a disposable nail filer usedWas the pedicure basin clean.Was the check list maintained and signed by the managerwas the trolley clean and organised Was the area behind and under the sofa/chair cleanWas the consultation book updated and signedWas job card present with technician?Were the artefacts / picture frames dust freeWas the footspa steamer available and in working conditionWas there a stealizer available / clean Were the nail paints in the Salon kept according to the company standards?
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Pedicurist GroomingWas the female pedicurist in full makeup/ male pedicurist shavedWas the hair of the female staff tied up in a bun / French rollWere nails cut and filed without nail polish?Was his / her uniform clean and ironedWas he / she in black closed shoeWas the female pedicurist wearing jewellery as per grooming standardsWas the pedicurists hair well settled?
Support Staff GroomingWas the uniform cleanWas the hair of the female support staff tied up in a bun / French rollWas he / she properly groomedWas he / she wearing proper black shoeWas the support staff wearing apron
RestroomWas the Rest room floor clean / dryWas the toilet roll availableWas the dustbin clean Was liquid soap kept in the rest roomWas the Rest room checklist maintained and signed by the manager.Was the exhaust fan clean / dust freeWas the area cobweb free
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Was an air freshener kept inside Was the water heater / pipe dust free
PantryFloor clean and dryWere all drawers clean / well organisedWas the fridge clean / odour freewase the basin clean Were all cleaning things (broom / buckets / mop .etc.)kept in a proper placeWas the microwave clean and stain freeWas the water dispenser dust freeWas the fan dust freeWere all lockers clean and well organised with their personal belongings.
Additional AreasWas the stock cupboard clean and organisedWere all products kept in the cupboard easily accessible / covered was the staircase clean Was the fire extinguisher in the salon present and easily visible and has a valid date .
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Revised
