42 | IGA GROCERGRAM Quarterly Surani Dias Head of Albert A. Page Institute Cargills Ceylon PLC, Sri Lanka Doug Haworth director of loss prevention Woods Supermarket, Kansas and Missouri, USA Chairmaine Nickson Training Manager, Supermarket Career Institute Consolidated Foods Ltd., St. Lucia, BVI Nisha N. Patel Co-owner Mt. Plymouth IGA Express, Florida, USA Rick Stewart Co-owner Susanville Supermarket IGA, California, USA In January 2009, the IGA Institute welcomed five new members to the Advisory Board. These new members represent just a slice of the Institute’s diverse frequent users; they belong to single and multiple store groups, can be found in rural and urban areas and are located both in the U.S. and internationally. The Advisory Board contributes a valuable perspective to the direction and work plan of the Institute’s worldwide community. The new members are: Surani Dias has 25 years of experience in research, engineering, finance, human resource development and consultancy. She served as the director of the University Industry Interaction Cell at the University of Moratuwa. Dias has contributed extensively to community development, including reconstruction programs, research studies and the Rathmalana Housing Project for Tsunami Affected People. She holds a master of business administration with a merit award from the University of Sri Jayawardenapura. Doug Haworth has over 20 years of operational experience in the grocery business. He has been with Woods Supermarkets for nine years and is currently the Director of Loss Prevention. Woods Supermarkets is a family-owned business that has eight supermarkets and two convenience stores operating in Missouri and Kansas. Chairmaine Nickson brings 13 years of teaching experience to Consolidated Foods Ltd. (CFL) in St. Lucia. Nickson joined the company in 2006 and, as training manager, oversees the operations of CFL’s Supermarket Career Institute. Nickson was an IGA Top Student in 2007. She holds an associate degree in teacher education and educational administration, a bachelor of arts in literatures of English and is presently pursuing an MBA. At Mt. Plymouth IGA, Nisha N. Patel juggles many responsibilities, managing human resources, training, marketing, advertising, promotions, pricing and customer relations. Her background is in the travel industry. She earned a degree in business finance, travel and tourism and worked for Thomas Cook Travel, Lunn Poly Travel and British Airways. Rick Stewart grew up in the grocery business. He worked as a courtesy clerk in high school, and after serving in the U.S. Navy, put himself through college by working at the same store. Now 15 years later, he is the recipient of the IGA USA International Retailer of the Year for 2009. Stewart sponsors many community organizations and events and is involved in countless civic groups and commissions. TRAINING EXCELLENCE New Members of the Advisory Board BY PAULO GOELZER, PH.D.
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42 | IGA GROCERGRAM Quarterly
Surani Dias
Head of Albert A. Page InstituteCargills Ceylon PLC, Sri Lanka
Doug Haworth
director of loss preventionWoods Supermarket, Kansas and Missouri, USA
Chairmaine Nickson
Training Manager, Supermarket Career InstituteConsolidated Foods Ltd., St. Lucia, BVI
Nisha N. Patel
Co-ownerMt. Plymouth IGA Express, Florida, USA
Rick Stewart
Co-ownerSusanville Supermarket IGA, California, USA
In January 2009, the IGA Institute
welcomed five new members to the
Advisory Board. These new members
represent just a slice of the Institute’s
diverse frequent users; they belong
to single and multiple store groups,
can be found in rural and urban areas
and are located both in the U.S. and
internationally. The Advisory Board
contributes a valuable perspective to
the direction and work plan of the
Institute’s worldwide community.
The new members are: Surani Dias has 25 years of experience
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