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New Media to Enhance Your Marketing
Melanie JongsmaDirector of Communications
Randy EiltsDirector of Public Relations
What We’ve Done, and What We’ve Learned
1. There is nothing new under the sun
Things we’ve learned using social media
2. Not all social media are the same
Things we’ve learned using social media
Things we’ve learned using social media
3. You don’t have to do them all
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Examples from Providence
Measuring return on Your Social Media Investment
The Growing Impact of Social Media
51% of those age50-64 who are
online use social media
Source: Pew Internet August 2011
Measuring return on your social media investment
There ARE Results From Using Social Media
Social_Media_ROI_Socialnomics.mp4
Identify Your Metrics
•Number of followers•Engagement from comments, posts, retweets, etc. •Click-through rate (CTR) •Percent of active contributors•Time spent on site•Number of views
Engagement
Track Your Views
Track Your Views
Where Are The Viewers Coming From?
Identify Your Metrics
How many people like you today?
How many would you like to gain over X period of time?