New media - New Opportunities for MS Patients Institute for Communications- and Technology Research Bonn / Germany [email protected] International.

New media - New Opportunities for MS Patients

Institute for Communications- and Technology ResearchBonn / Germany

[email protected]

International MS Conference “Gateway to Progress”

Berlin, Sept. 21-24, 2003

by

Karl A. Stroetmann PhD MBA

0 10 20 30 40 50 60 70 80 90

Don't use Internet

Use Internet less oftenthan monthly

Other location of use

Internet cafe (charge)

Public place (free)

Educational institution

Work

Home

EU-15

US

Source: SIBIS 2002

Where regular users use the Internet

MS Conference 2003

2 © KAS/empirica

0.0

0.5

1.0

1.5

2.0

2.5

DK

UK

NL

FIN A S

IRL D L

EU

-15 B I E F

EL P

CH

US

Total population Youth (up to age 25)

Digital Literacy Index

Source: SIBIS 2002

MS Conference 2003

3 © KAS/empirica

72% of those aged 50-59 and 21+ years old when finishing their education (i.e. university degree and equivalent) are experienced frontrunners

But none of those aged 80+ and leaving school <14 years old are experienced frontrunners50 - 5

9

60 - 69

70 - 79

80+ <14

1415-16

17-20

21+0

10

20

30

40

50

60

70

80

% F

ron

tru

nn

ers

Age Education

(Age when leaving school)

Source: Seniorwatch 2002

ICT involvement as a matter of age and educationExperienced Frontrunners as % of age-education groups

MS Conference 2003

4 © KAS/empirica

0

10

20

30

40

50

60

70

80

90

US EU-15 US EU-15 US EU-15 US EU-15 US EU-15

Find info. aboutproduct/service

Search health-related info.

Orderproduct/service

Banking/financialproducts

Job search

Internet users Population

Source: SIBIS 2002

Online activities done in last 12 months

MS Conference 2003

5 © KAS/empirica

Home-based teleworking(% of employed population)

0

5

10

15

20

25

NL S

FIN EE

DK

UK LT B F

EU

-15

EL A D SI

BG LV PL L

NA

S-1

0 I

HU

IRL P

SK

RO E

CZ

CH

US

Teleworking >= 1 full day Teleworking supplementary

Source: SIBIS 2002

Home-based teleworking

MS Conference 2003

6 © KAS/empirica

Work specification (in %)

0

10

20

30

40

50

60

70

80

90

100

teleworkers supplementary teleworkers in paid work but not teleworking

%

1) mainly manual work 2) managerial responsibility 3) special professional training required

Source: ECATT 2000

Work specification of teleworkers

MS Conference 2003

7 © KAS/empirica

0

10

20

30

40

50

60

70 Theexperiencedfrontrunners

The old agebeginners + Thetechnologicallyopen minded

The digitallychallenged

[%]

Internet health

information

Info about ongoing medical

treatment

Doctor`s advice by

e-mail

Doctor`s advice by

videotelephone

Interest in e-Health applications

Source: Seniorwatch 2002

MS Conference 2003

8 © KAS/empirica

Self-help group: MS Web-Site (I)

Self-help group: MS Web-Site (II)Textversion

Self-help group: MS Web-Site (III)Databank

Assistive technologies for persons with MS

MS Conference 2003

12 © KAS/empirica

Visual impairments

1. Screen magnification

2. Screen reader software

– to enlarge

– to read aloud text

3. Increase font size / choose Verdana

4. Braille output

Hearing loss

1. Amplification systems

2. Voice-to-text translation

Cognitive impairments

1. PocketCoach software

2. PDA built-in alarm systems

3. PDA recording features

Mobility impairments

1. Keyguards

2. Alternate keyboards

– larger key surfaceand

– visual contrast

3. Onscreen keyboards (software driven), activated by:

– hands– feet– eye-gaze– breath support– head movement

Electronic voice output

1. Digital systems

2. Synthetic (or text-to-speech) devices

Access and support devices