New Hampshire Housing’s Family Self-Sufficiency Program

A new innovation in assisting individuals and A new innovation in assisting individuals and

families to achieve their Employment, families to achieve their Employment,

Financial, Education & Homeownership GoalsFinancial, Education & Homeownership Goals

New Hampshire Housing’sFamily Self-Sufficiency Program

GOAL Program

•Employment Coaching•Homeownership•Escrow Account•Individual Development Accounts•Online Training Website•Loan & Grant Program•Computer Distribution Program•Phone ‘n’ Learns

Historical Perspective

Natural shift towards mentoring & making Clients feel responsible for their own progress & outcomes

Increased collaboration between Coach & Client

Standardized goals

Clients are empowered, they take actions that lead to results

2006 moved from Case Management

Client-Centered Based Coaching

2008 Introduced First Virtual Goal Coach

2010 Virtual Goal Coach now uses Question Links

Goals

Steps

Question Links (QLs)

Internet Resources & Online Training

The Virtual Goal Coach GoalsThe Virtual Goal Coach Goals

1.1. Find Resources To Meet My Challenges Find Resources To Meet My Challenges

2.2. Find Work-Career To Match Abilities Find Work-Career To Match Abilities

3.3. Manage My MoneyManage My Money

4.4. Continue My Education & Training Continue My Education & Training

5.5. Succeed At My Work-Career Succeed At My Work-Career

6.6. Advance At My Work-Career Advance At My Work-Career

7.7. Own My Own Home Own My Own Home

The Virtual Goal Coach GoalsThe Virtual Goal Coach Goals

1.1. Find Resources To Meet My Challenges Find Resources To Meet My Challenges

2.2. Find Work-Career To Match Abilities Find Work-Career To Match Abilities

3.3. Manage My MoneyManage My Money

4.4. Continue My Education & Training Continue My Education & Training

5.5. Succeed At My Work-Career Succeed At My Work-Career

6.6. Advance At My Work-Career Advance At My Work-Career

7.7. Own My Own Home Own My Own Home

1.1. Stop living paycheck to paycheckStop living paycheck to paycheck

2.2. Establish and maintain good credit  Establish and maintain good credit 

3.3. Improve poor credit   Improve poor credit  

4.4. Increase my savings and other assetsIncrease my savings and other assets

Steps

Manage My MoneyManage My Money

Steps

1.1. Stop living paycheck to paycheckStop living paycheck to paycheck

2.2. Establish and maintain good credit Establish and maintain good credit

3.3. Improve poor credit   Improve poor credit  

4.4. Increase my savings and other assetsIncrease my savings and other assets

Question Links

Manage My MoneyManage My Money

Manage My Money > Establish and maintain good creditManage My Money > Establish and maintain good credit

How can budgeting help my credit score? • Build Good Credit Scores - Learn To Budget

www.solveyourproblem.com • Consumers Use Budgeting for Credit Repair

www.personalmoneystore.com • Free Credit Reports - Where Do You Really Get Them

www.consumereducation.suite101.com

What do I need to know about credit scores? • Building a Better Credit Report

www.ftc.gov • Establishing Your Credit

www.freddiemac.com • Understand FICO Credit Scores

www.primermagazine.com

Question Links

What if I have no credit? • 9 Ways To Build Credit From Scratch

www.moneycentral.msn.com • Establishing Your Credit

www.freddiemac.com • Financial Literacy

www.360financialliteracy.org • How To Get Credit For The First Time

www.credit.about.com

How do I prevent or deal with identity theft? • Identity Theft

www.extension.uidaho.edu • Identity Theft and Identity Fraud

www.usdoj.gov • Identity Theft Tips

www.bargaineering.com • Recover from Identity Theft

www.ftc.gov

Manage My Money > Establish and maintain good creditManage My Money > Establish and maintain good credit

Question Links (Cont’d)

VGC ReportsVGC Reports

HUD Reports for FSS ProgramHUD Reports for FSS Program• Contract of ParticipationContract of Participation• HUD 50058 AddendumHUD 50058 Addendum• Training & Service Plan (ITSP)Training & Service Plan (ITSP)

Ad-Hoc Reports for Goal & Step Ad-Hoc Reports for Goal & Step accomplishmentaccomplishment

An effective and proven way An effective and proven way to get things done!to get things done!

For more informationCall Pangea Foundation™ toll free at 866-615-0982

or New Hampshire Housing, Ron Izzo, 800-640-7239 #9230

Personal Space

Vision Statement

Messages&

Goal Status

Message Center

Coach Contact

My Profile

Select Goals

Select Steps

Work on Goals

Work on Goals

Work on Steps

Work on Goals

Work on Question Links

Resource Directory

Resource DirectoryCategories

An effective and proven way An effective and proven way to get things done!to get things done!

For more informationCall Pangea Foundation™ toll free at 866-615-0982

or New Hampshire Housing, Ron Izzo, 800-640-7239 #9230