New directions in access services Judith Pearce Assistant Director, Innovation.

New directions in access services

Judith Pearce

Assistant Director, Innovation

Service frameworkCommon services

Userservices

Deliveryservices

Discoveryservices

Contentservices

Collection services

Authenticate

Authorise

Pay

Log

Select

Acquire

Describe

Control

Create

Contribute

Annotate

Bookmark

Preserve Share

Search

Browse

Locate

Request

Resolve

Supply

Lend

Reserve

Register

Ask

Personalise

Monitor

Registry services

LibrariesAustralia

AuthenticateService

LDAP DirectoryIs this user

One of ours? Over to you

Anyapplication

Any technology

Yes Yes

Directions – common services

• Cookies and Web feeds (RSS, Atom)• Single signon (Shibboleth, OpenID)• Authorisation attributes (auEduPerson )• National link resolver (OpenURL)

Authenticate

Authorise

Pay

Log

Directions – collection services

• Service-oriented workflow systems (BPMN)

• Synchronised updates (OAI-PMH, SRU Update)

• Collaborative projects to develop the national data store

• Stewardship of electronic resources

Select

Acquire

Describe

Control

Preserve

Directions – content services

Create

Contribute

Annotate

Bookmark

Share

• Generic record import/ export service (OAI-PMH)

• New ways of extending the national data store

• National annotation infrastructure• Bibliographic referencing (COinS)• Subject guides and trails

Directions – discovery services

• Standard Search and retrieval protocols (Z39.50, SRU, Open Search)

• Extensions for clustering, etc• Seamless workflows versus deep

linking to local catalogues(XML Holdings schema, Request Transfer Message)

Search

Browse

Locate

Request

Topic-based searching

Directions – delivery services

• Persistent Identifier infrastructure• Rights management

(XML Holdings schema, XACML)• Digital lending• Unmediated requesting/delivery• Request management (Request status

message)

Resolve

Supply

Lend

Reserve

Directions – user services

Register

Ask

Personalise

Monitor

• Registration / single signon still required for own users

• Ask Now accessible via SMS• Cookies for personalisation• Usage reports / my requests

Directions – registry services

• Digital services in their own right

• Need to minimise rekeying and maximise data re-use

• Directory integration (ISO 2146)

• ORCA Collection Service Registry

Timeframes

• Still mostly vision, no promises yet

• Blueprint for prototyping

• Implementation through scheduled projects (Newspapers, People Australia)

• Free service as testbed

Collaboration

• Library Labs

• Collaborative WIKI – under development

• NSLA - Re-inventing the catalogue

• E-framework for education and research (http://www.e-framework.org/)