New Delhi-110003 No: F-() DRC/ARPG/20151 [00 Date: 15.12darpg.gov.in/sites/default/files/rajasthan_3 (1)_0.pdf · 1. Rajasthan Sampark-Public Grievance Redressal Portal Rajasthan

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Government of Rajasthan

Office of Principal Resident CommissionerBikaner House, Pandara Road

New Delhi-110003

No: F-() DRC/ARPG/20151 [00 Date: 15.12.2015

The Secretary to the Government,

Administrative Reforms and Public Grievances Department,

Government of India,

New Delhi.

Subject:- Information regarding about strengthening the system of inspection/interactionsat field level by Govt. of India andThe schemes of Prime Minister Rewards.

Ref:- Directions during meetings and letters.Respected Sir,

Inview of abovementioned subject and reference web are submitting the hard copies ofthe information received from the Department of Administrative Reforms andPublic grievances,Govt. ofRajasthan, Jaipur. It is also requested that most ofthe manuals and system ofmonitoring is online and on different websites. The urls ofthat has already been communicatedto the concerned officers. Kindly acknowledge the same.

With Regards,

Enclosed: As above.

Yours faith^lly.

Deputy Resident Commissioner

Copy submitted for information :-

1. Joint Secretary to the Government,

Department ofAdministrative Reforms and Public grievances.Government of Rajasthan, Jaipur.

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1. Rajasthan Sampark - Public Grievance Redressal Portal

Rajasthan Sampark aims towards providing citizens with a centralized platformwhere any citizen of the state can lodge his/ her grievanees to the respectivedepartments.

It primarily consists ofa State level Call Center with integrated web portal whichwill act as a single point of contact for addressing and redressing various eitizencentric queries and grievances related to government services.

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2. Chief Minister Information System (CMIS) - To monitor theimplementation of Budget Announcement, Chief Minister's Announcement &Directions, Manifesto, Cabinet Decisions and Project Monitoring. Monitor theProgress of Schemes/ Programmes etc.

3. Integrated Financial Management System (IFMS) - All budget proposalsfor Plan &Non-Plan are submitted online by departments to the Finance &Planning department. Budget documents placed in the Legislative Assemblyare being created from the software and Budget allotment to department isalso being made online. In addition, funds transferred from treasury can bemonitoredonline on "Real Time Basis".

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5. TIMES - To monitor Tours, Inspection & Nightholds of District Collector,SP,ADM, SDO, Tehsildar& District level Officers on daily basis.

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^e: Follow up regarding meeting held by Secy, Dept. ofAdministrative Reforms and Public Grievances on November 10,2015,

PRsharma Sharma <[email protected]> 1

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Tue 01-12-2015 10:55 AM

To:[email protected],in <[email protected]>;

Cc:[email protected] <[email protected]>; [email protected] <[email protected]>;[email protected] <[email protected]>; [email protected] <[email protected]>;

Dear Sir,

The meeting on Dated 27.11.2015 was attended by me. The discussions held during the meeting were conveyed to Shri. VikasMeenaji,Joint Director".n brief the following information were required by the Secretary, AR and PG, Govt. of India.ib Appointment of Nodal Officer at State Level to deal with GOI and information is to be sent to Secy., AR &PG, GOT

Uploading of All type Inspection Manuals and other manuals on the Website and Hard Copies of these Inspertion'manuals^eto be sent to GOI. • .t

-3. All the Department manuals are to be sent to GOI in Hard and soft copies. If soft copies are not available then only hard copjesare to be provided.

^ presentation of the Rajasthan Samparkportal isalso to be sent to GOI in Hardand Softform. 'Here it is worthwhile to mention that GOI is very keen to prepare a uniform system and want all information from all States. So thf

follow up meetings are being conducted weekly and fortnightly^The next meeting has been scheduled on 7.12,2015 at 11.00 AM!You are requested to kind send trie information ASAP.Regards,P R Sharma,

Dy. Resident Commissioner, Rajasthan, New Delhi9414076857

Thanks & Regards,P R Sharma,R.l.S.

Dy. Resident Commissioner,

. wernment of RajasthanBikaner House, New Delhi

Mob. 09414076857

On Thu, Nov26, 2015 at 4:05 PM, [email protected] <[email protected]> wrote:

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NEW: Rajasthan Single Sign On (RajSSO) - One Identity (username and password) for all governmentapplications. Please register/ logon at http://raiasthan.gov.in and click "SSO Sign-in".

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Page 21

INSPEaiON SHEET FORDISTRia INCHARGE SECREiARlEb

Name of District:- Date of inspection •

Name ofSecretary Incharge:- Place of night halt by Secretary Incharge.-

Sr.

No.

Department Programme/scheme/prcblems Comments/ observations

1. Administrative

Reforms

1. Status of disposal/redressal ofgrievances received duringSarkar Aapke Dwar campaign

2. Status of disposal/redressal ofoverall grievances received andregistered on 'RajasthanSampark' portal

3. Progress report of organizingmeetings of -i) District Public GrievanceRedressal and Vigilance

Committee

ii) Sub Divisional PubhcGrievance Redressal and

Vigilance Committee

1

4. Other complaints/problemsrelating to redressal of publicgrievances

2. PHED 1. Drinking Water Position

2. Hand Pump

3. Pipe Line

4. Ground Level Reservoir (GLR)

5. Overhead service Reservoir .

(OHSR)

6. Tanker

7. Other complaints/problemsrelating to drinking water

3. Energy ' 1. Assessment of power supply

2. Major energy projects

3. Transformer

4. Poll/Wire

5. Meter

6. Electricity Bills

7. ether complaints/problemsrelating to power supply

4.

1

RD & PR 1. Swachh Bharat Mission (SBM)/Open Defecation Free(ODF)MGNREGA

Tppr

Page 22

3. Indira Aawas/CM BPL House »

4. Statusof BPL welfare Schemes

5. Status of Area Specific

Schemes (if any )

6. Other issues

1. Bhamashah

,

5, Planning

2. Other issues

6. Revenue 1. Demarcation (Seema Cyan)

2. Mutation

3. Encroachment

4. Status of disposal of

applications received for land

conversion

5. Other issues

7. Education 1. Availability of teachers

2. Registration/presence ofstudents

3. Mid-day meal

4. Availability of toilets

5. Other issues

8. Medical &

Health

1. Availability of Doctors

2. Availability of Nursing staff andANMs

3. Availability of Medicines

4. Cleanliness

5. Other issues

9. Food & Civil

Supplies

1. Food Security/Rationdistribution

2. Ration Cards

3. Other issues

10. SJED 1. Status of Social Security

Pension

2. Scholarships

3. Palanhar

4. Schemes/problems relating todifferently able persons

5. Other Major Schemes

11. WCD 1. Aangan Wadi Centers

2. Nutrition

3. Other issues

12. PWD 1 Gaurav Path

2. Construction of Government

Buildings (Like Schools,Colleges, Offices etc.)

sf-'

Page 23

,i

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i,

3. Other issues_ —

13. WRD 1. Availability of irrigation water

2. Four water Concepts

3. Other issues

14. UDH & LSG 1. Solid waste management in

cites

2. Cleanliness in Municipal towns-dumping yards

3. Status of ongoing projects15. Agriculture 1. Availability of Fertilizers

2. Other issues

16. industries 1. Land issues

2. Other issues

17. Home 1. Law and Order

2. Other issues

18. Other

Departments

Inspections Municipal Board / MunicipalCouncil / Municipal Corporation(Offices, Projects, DumpingYards etc.)

Zila Parishad/PanchyatSamlti/Gram Panchyat (Offices,

Projects, Schemes etc.)

Collectorates/ Subdivisions/

Tehsils

District level line departments

Grass root level offices /

functionaries ( Like Patwari,

vji OM 1 vvoi\, /-M /-\ai <^ai 1

Wadi Worker, Ration Dealer,

CHC,PHC etc.)Any other

important

issues

0 ' /

QW'c.

iW ••J'W<-

W\ \ ' ^Ja\^ pc^

,r\0^-

Page 24

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76

.

cop,ofMemorandum

No.F.5(1)DP/O

&'Gr-IjJX.O^"^"

24-2-73issued

byD

epartmentofPersonnel(O

&M

).Sub•

GuidelinesforproparcadreManagem

ent-SettingupofCadre

Managem

entComm

ittees-Implem

entaionofAd-m

inisistrativeR

eforms

Com

mission's

Recom

men

datio

nN

o.

10

.

TheAdministrativeReform

sComm

ission,whichexaminedthe

existingmachinery

forthe

managementofdifferentAllCentralServiceCadres,hadintheirReportonPersonnelAdm

inistrationm

adethe

following

recomm

endation;—R

EC

OM

ME

ND

AT

ION

No.10.

(1)Forallservicesadvanceprojectionsshouldbemadeofthe

requirementsofpersonnelforfiveyears

atatime.M

id-term

appraisalalsoshould

ifcircumstanceswarrantu

andnecessary

correctionsmade

onthe

basisoftheappraisa

.(2)

Suchprojections

shouldbe

made

byCadre

Managem

entC

omm

itteew

hichshould

beconstitutid

inthe

manner

describ

edin

para

5.

2TheCom

mission

hadfurthersuggestedthatthecadrem

anagementcommittees

mayinclude,in

additionto

thecadre

^authority,representativesoftheCentralPersonnelAgencyandoftheuserinterests,ifany

(Userinterest)

inthiscontext

tionsother

thanthe

controllingauthority

which

aresubstantialuseoftheservicesofthe

concernedpersonnelon

deputio

n).

B.TheGovernm

entofRajasthanhave

acceptedthisrecom

mem

dationofthe

A.R.C.withthe

modification

thatthereview

shouldbe

made,insteadofeveryfiveyearsasrecomrnendedbytheAdmnusb^veReform

sComm

ission,afterthreeyearsanditw

ouldnotbenecessary

massociatetheuserinterestsvriththereview

committeebuttheirrequ^-m

entsshouldbetakenintoconsiderationwhifemakingthereview.The

Com

mission

oftheC

omm

itteeshould

beasfollow

s:-(1)C

hiefSecretary.C

hairman.

(2)FinancialCom

missioner.

Mem

ber.(3

)S

pecialSecretary,

Deptt.ofPersonnel.

Mem

ber.

Page 79

(4)

Sec

reta

iyo

fthe

Adm

.

_M

embe

r-in

-Sec

reta

ry.

actio

non

the

lines

indi

cjre

ques

ted

tota

keim

med

iate

co

mn

un

ces

-""6

=™

=".

.rat

ive

con

.™,

expe

c.^,ha

.ifT

oU

"wo

uldrem

edyt

oaco

nside

rablle

xtenL

Sesys

temati

cally,

theA

.R.C

.and

ensu

reab

alan

ced

and

cpo

inte

d.ou

tby

apart

from

helpi

ngin

estab

lishin

g."®

"ttfic

man

agem

ento

fcad

res,

dunas

emplo

yedin,

hem

anag

genit

TifT

se"i

«

ccmm

i.LlilI

e'^u

esS'te

LT'"''

'^•"'

r-SPc

reary

oftJiis

them

inth

elig

htof

theen

dt^a

drec

ontro

lled

by

perso

nnelp

lantea

Lc:rX

f97^

^^

planw

illals

obes

entto

theSn

ecial

theba

seye

ar.Ac

opyo

fthis

ofPe

rsonn

el(G

r.A.H

).^e

cretai

ytoG

overn

ment

Depa

rtmen

t

men.w

ilhtai

'lJ^.^r

fterm

omhs

"bP«°x

pp"-

dep

artm

ento

fp

erso

nn

el(0

&M

)(G

r.L

).gu

idel

ines

forc

adre

man

agem

ent.

pnsur

etfia

tcon

sistam

wU

h'ma

nage

ment

isK.

recmi

WGa

ineda

nSnX

e^a

"•=bad

reis

snbj

ecdv

esfo

rwhic

hd.e

cadr

ewa

s^

ofac

adres

hnold

bereb

tS'm'

mlril

woA

fixatio

nofst

tength

quire

men

tsof

perso

nnel

forH

icnh

^cu

xren

tand

antic

ipated

re-ha

sbeen

creatS

.^Ii

scharg

mgthe

functi

onsf

orwh

ichac

adre.

to'the

duties

aS^re

sponsi

Sitfp^

^reg

ardsho

uldbe

paid

Eveiy

cadr

esho

uldthe

refor

e®P

°®ts

tobe

inclu

ded

inthe

cadr

e.on

thebas

isofd

eSl^T

obr^d

^ro'

.lobe

valut

ion,e

ither

indivi

duall

yori

ngrou

ps.

/

\'' \

wh

ich

con

stit

ute

the

core

of

the

cad

re.

(4)T

hestr

ength

ofea

chca

dre

shou

ldes

senti

all.,'''

'!pe

rman

entr

equi

rem

entf

orca

dre

pers

onne

l.(5

)The

follo

win

gth

reer

eser

vess

houl

dbe

built

into

thes

truct

ure

of

ever

yca

dres

:—

(i)D

eput

atio

nR

eser

ve:-H

ence

the

depu

tatio

nre

serv

eis

am

echa

nism

for

send

ing

Cad

reO

ffic

ers

toho

ldEx

-Cad

repo

sts,th

isres

erves

hould

befix

edby

asse

ssin

gthe

need

sof

the

outsi

de(o

rex

-cad

re)

agen

cies

for

the

serv

ices

ofO

ffice

rsof

parti

cula

rCad

res,

havi

ngre

gard

toth

eex

peri

ence

sofe

xper

tised

evel

oped

insu

chca

dres

such

depu

tatio

nre

serv

esh

ould

also

bear

are

ason

able

prop

ortio

nto

the

duty

f)osts

inthe

cadr

eino

rder

toen

sure

that

cadr

eper

sonn

elar

e-pr

imar

ilyav

aila

ble

forf

illin

gup

cadr

epos

ts.

(ii)T

rain

ing

Rres

erve

r-Thi

sres

erve

shou

ldbe

ratio

nally

fixed

with

due

rega

rdto

the

parti

cula

rnee

dsof

the

cadr

efo

rthe

deve

lopm

ento

fsui

tabl

epr

ofes

siona

lexp

ertis

ean

dge

nera

tion

ofad

equa

tesp

ecia

lism

thou

ghth

etra

inin

g(b

oth

posts

-'e

ntry

and

inse

rvic

e)of

cadr

epe

rson

nal.

(iii)

Leav

eRes

erve

:-Thi

sres

erve

shou

ldbe

rela

ted

toits

actu

alu

tili

sati

on

.

(6)

Whe

rere

crui

tmen

tru

lespr

ovid

es.fo

rm

ultip

lepo

ints

ofen

tryin

toth

eser

vice

,the

prom

otio

nqu

otas

shou

ldbe

sode

term

ined

asto

ensu

read

equa

teop

portu

nitie

sfo

rpr

omot

inbe

twee

nth

eva

rious

grad

esin

the

cadr

e-sc

hedu

le.

(7)T

hepe

rson

nela

spec

tofa

cadr

e:-

Ara

tiona

lrec

ruitm

ent

polic

ysho

uldbe

fram

edso

asto

takei

ntoa

ccou

ntm

ainten

ance

need

sof

the

cadr

equ

ality

ofre

crui

tspr

omot

iona

lpro

spec

tsof

recr

uits.

(8)T

hera

teof

annu

alre

crui

tmen

tsho

uld

beso

wor

ked

outt

hat

gaps

inthe

cadr

eare

adeq

uatel

ytak

enca

dreo

fin

apha

s^m

anne

rarid

ther

eis

noex

cess

ive

recr

uitm

enti

npa

rticu

lary

ears

lead

ing

toei

lutio

nin

the

qual

ityof

recr

uits

orbl

ook

inpr

omot

ion

ata

late

rsta

ge.

(9)E

xcep

tto

the

exte

ntpr

ovid

edfo

rin

parti

cula

rrec

ruitm

ent

rule

sfo

rany

cadr

e,ca

dre

posts

shou

ldbe

held

byca

dre

offic

ers.

(10)

Asc

ient

ific

plan

fort

hede

velo

pmen

tand

deve

lopm

ento

fof

ficer

sin

aca

dre

shou

ldbe

devi

sed.

Thi

spla

nsho

uld

spel

lout

inde

tail

lli^;

tth

e

Page 80

k1^1^

requirements

interm

sof

skills/specialities,desirableexperience,

etc.,fordifferentjKjsitions,and

thevarious

programm

esrequiredfor

theattain

men

ttrfthis

ob

jective.

•

(11)T

he

placem

ento

fofficers

inan

do

utsid

eth

ecad

resh

ou

ldb

ein

linew

iththe

skills/experienceacquired

bythem

.Itshould,therefore,be

doneaftera

carefulscreeningo

feligiblef>ersonnelin

relatingto

thetype

ofposts

of

befilled

up.o

(12)Deputation

toex-cadre

postsshould

befor

afixed

tenure,and

unlessdiereare

exceptionalgrounds,anofficersent

ondeputation

shouldreturn

tohis

parentcadreon

theexpiry

ofhis

tenure.

{13)Mach

inery

an

dp

roced

uresfo

rb

attercadre

man

agem

ent:-

There

should.behigh-levelcom

perhensivereview

,atregularintervals,o

fthreeyears,

ofthe

managem

entofeach

cadrein

thelighto

ftheseg

uid

elines.

(14)Th

esp

ecifico

bjecto

fthe

trienn

ialrev

iewsh

ou

ldb

eto

:-—

determine

the

rateo

fgrow

tho

fthe

cadreafter

analy

sing

past

trend

san

dan

ticiptin

gad

ditio

nal

need

s;

—assess

thetren

do

fgro

wth

of

the

ex-cad

rep

osts

requ

iring

the

services

of

cadre

officersan

dad

op

tmeasu

resto

ou

t

imb

alances

arisingbetw

eendeputation

reserves

and

the

nu

mb

ero

fo

fficersin

ex-cad

treposts;

—fix

and

rationalisethe

strengtho

fthe

cadre;

—draw

upa

personnelplan,for

threeyears

indicatingfo

r

each

year;

—th

esiz

eo

fth

ecad

re;

—fresh

intak

eo

fi>

ersonnel;

—utilisation

dep

utatio

nan

do

ther

reserves;

v-<>

veralln

eeds

and

gap

s.

(15)Areview

comm

itteeshould

Conduct

thetriennialreview

sin

respectofallcadres.Thecom

positionoftheR

eviseC

omim

ttecw

illbe

suchasm

aybe

decidedby

theG

overnmentfrom

time

totim

e.

(Endosine

toO

&M

No.F.5

(1)DP

/Q&

M/G

r.1/72,dated,24-2-731

-UL

u