TNT Post Shore 3rd POSTAL INDUSTRY EXECUTIVE FORUM Prague, May 2011 Manolo de la Fuente
New Business, offshore data capture, Manolo de la Fuente
Jun 21, 2015
A strategic new business: Offshore data-capture. Presented at the 3rd Postal Industry Executive Forum, May 2011 Prague, by Manolo de la Fuente.
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TNT Post Shore3rd POSTAL INDUSTRY EXECUTIVE FORUMPrague, May 2011Manolo de la Fuente
Royal Mail Shrinks it’s operations to fit smaller market
Itella faces pressure to raiseprices as mail decline worsens
11.000 jobs disappear at TNT Post due to declining volumes
Networkoptimisation
Three-day delivery model
Full-time to part-time
Franchise post offices
Outsourcing & offshoring
Sorting centres
Webcoding platform
Data entry sites
1 million
12 seconds
3 months
15 minutes
500%
6 million
Better quality
100% uptime
70%cost savings
Flexibility in planning
Scoping related processes
Establishing growth
Level of complexity
Turn around time
Real timeSame dayOff line
Archives Books
Surveys
Claims Invoices Connotes
Orderforms
X-ray coding
Videocoding
Reply services
TNT Post ShoreManolo de la Fuente
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