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Design Perspectives For The Decentralized Age Leandro Agro: IxD /UX | IoT Network Thinking www.designgroupitalia.com
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Network thinking: Design Perspectives For The Decentralized Age

Jan 12, 2017

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Page 1: Network thinking: Design Perspectives For The Decentralized Age

Design Perspectives For The Decentralized Age!

Leandro Agro: IxD /UX | IoT

Network Thinking www.designgroupitalia.com2

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WHO2

2

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UX#Internet#of#Things#

IxD2AI,2Virtual2Assistants2

Eye>Tracking2Digital2Strategy2

Usability2

Mobile2&2Wearable2

Prototypes2AR/VR2

Gmail,2Skype,2Flickr,2TwiKer:2@leeander2

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Network2Thinking2

4

3 chapters | about the HOW

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///2What2is2design?2///2

5

Why business loves design

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©2DESIGN2GROUP2ITALIA2©2DESIGN2GROUP2ITALIA2

“Design(isn't(just(about(

shapes(or(pixels(anymore.(

Design(is(the(process(that(

shapes(product(behaviours,(

communi<es,(companies(

and(=in(the(end=(builds(new(

worlds.”(

6

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Design2is2an2exploraSon2

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Full2of2humanity2and2beauty22

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Design2is2(also)2a2process2

9

thinking

Desirability2/2Feasibility2/2Viability2

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Money2*2Design2

10

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((((((((((((((((((((((((devoured(Doblin,(2nd(

Road,(Ubermind,(Flow(Interac<ve,(

Aqua(Media,(Banyan(Branch(

(

Wipro Digital acquired(DesignIt(

acquired(Fjord(

acquired(Lunar(

acquired(Adap<ve(Path(

•  Reassuring2big>co2since2the2previous2millennium.2

•  Providing2a2step2by2step2design2theory2that2ensure2a2preKy2good2result2also2to2talentless2companies.2

•  Predictability2illusion2(feeling2in2control).2

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((((((((((((((((((((((((devoured(

Doblin,(2nd(Road,(

Ubermind,(Flow(

Interac<ve,(Aqua(Media,(

Banyan(Branch(

(

Wipro Digital bought(DesignIt(

bought(Fjord(

bought(Lunar(

bought(Adap<ve(Path(

Why?2

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Cultural2ShiZ2

13

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Every2Tool,2service,2business2that2jump2in2the2digital2technology,2start2to2follow2Moore’s2Law:2222AcceleraSon2changes2everything.22

Peter Diamandis

http://www.youtube.com/watch?v=E9wFXHYJgdo

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Digital2technologies2are2pushing2

consumerizaSon2and2mulSplying2touchpoints.22

15

Everything#jumps#to#the#consumer#without#passing#through#military#or#professional#steps#

The#contact#point#between#a#specific#product/service#and#a#person#that#want#to#have/use#it.#

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ConnecSvity2changes2everything2not2only2decentralizaSon2but2also2interdependence22

16

Fluid experience

Instant Gratification Dematerialised Interaction

Social Induction

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The2INTERNET2OF2THINGS2bridges2both2the2physical2and2digital2worlds,2permi^ng2the2power2of2the2internet2to2reach2everywhere2humanity.2

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Every2Sme2that2a2company2places2an2objects2into2your2world2(pocket,2car,2desk)2starts2an2always>on2PERSONAL2bi>direcSonal2DIALOGUE.2

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In2this2new2human>connected2world,22Designers2lead2innovaSon2

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Short2story2about2“network2thinking”2

20

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© DESIGN GROUP ITALIA 21 WIRED 2008

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What2is2“Network2thinking”?2

2

Todays’(visionaries(can’t(consider(the(mechanical(clock,(the(assembly(

line(or(the(broadcast(architecture(as(an(actual(mental(model.((

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“Network2thinking”2is2a2mental2model…2

22

A2WHOLE2NEW2WAY2TO2SEE2THE2PRESENT2AND2IMAGINE2THE2FUTURE,22THAT2ALSO2INCLUDE2SOFT2SKILLS2LIKE:2

2

>  A^tude2(curiosity/lateral2thinking/hybrid2background)2>  Flow2with2complexity2(tolerate2uncertainty)2>  IdenSfy2paKern2>  Find2leverage2points2(trends)2

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Most(recent(human’s(genera<ons(have(a(totally(different(

rela<on(with(technologies(with(respect(to(any(ancestor.(

2Since218002technologies2evolved2slower2than2average2human2life,2while2now2–in2the2space2of2a2single2life>2we2saw2cogni<ve2technologies2grow2in2a2singular2way.2

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Cognitive tools Mental#model#

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///2Storytellers2///2Connected Objects are Natural born

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People2expectaSons2are2shaped2by2

consumer2technologies.22

27

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WHAT2/2WHEN2

28

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We2live2on2the2border2between2Cloud22FOG2compuSng2and2the2IoT2Era.22

At2this2stage2of2technological2evoluSon,2being2connected2is2a2Darwinian2issue2for2a2product:22a2key2element2to2it,2to2live2long2and2prosper.222

29

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“"mes&they&are&a&changing”&

201X2

IN 2008 THE NUMBER OF CONNECTED OBJECTS HAS EXCEEDED THAT OF HUMANS

In Q4 2014 there were more iPhone sold (about 40M) on planet Earth than babies born.

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Technologies2are2shaping2us2through2the2connected2(cogniSve)2devices2we2are2using!

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Like(in(a(aliens(invasion…!

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Today, more than 120 new 'things’ comes online every second.2

33

Dave Evans, chief futurist at Cisco

Even if the Internet appears ubiquitous, still the number of connected objects or devices is vastly inferior to those which are not connected. The coming revolution will raise from the necessity of substituting everyday objects with connected ones, making these more intelligent and aware.

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“Talking(Objects”!

Connected2devices2are2natural2born2storytellers!

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Who is actually taking the picture?

I added location I added metadata

Are you smiling? Are your eyes open?

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Why she is taking a picture?

From where this habit come from?

We are the consequence of the tools we use (George Basalla)

Do you want to share this picture with your friends? Mutual Influence, induced need, inception,

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What is real? Who is the artist

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From2memories2co>creaSon2to22automa'c!memories#and2autonomous!stories!

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Collec'ng!Data2Connected2objects2are2usually2smart2enough2to2play2a2behavior.2For2example,2take2a2detecSon2(measure2something)2each2Sme2that2a2trigger2is2ON,2or2a2picture2shot2every2X2minutes,2etc.2AutomaSc2memories2are2very2powerful!2

AutomaBc#memories…#

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Fitness2bracelets2records2what2we2do2every2day.2This2extended2memory,2visualized2through2dashboard,2is2able2to2make2our2behavior2measurable2and2more2understandable.22At2the2same2Sme,2the!new!“automa'c,!visual!and!mathema'cal”!language!of!!these!automa'c!memories!is!already!part!of!a!brand!new!kind!of!storytelling.!

Organizing!Data2Visualizing2informaSon2is2already2a2first2picture2of2a2story.2The2right2visualizaSon2is2powerful2way2to2influence2users.2

AutomaBc#memories…# Your2dashboard2is2a2representaSon2of2you.2You2are2your2dashboard.2You2might2desire2to2achieve2a2beKer2result.222

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!!Proac've!Panorama2&Androids2examine2every2picture2you2take2>and>2it2proacSvely2assembles2a2“Panorama”2without2your2request.2

AutomaBc#memories…#

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!!Proac've!Panorama22

AutomaBc#memories…#

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!!Build!the!story!2One2click&Movie&trailer&Families2started2to2collect2and2record2their2special2moments2in2a2brand2new2way,2that2is2actually2influencing2their2memories.22More2powerful?2Richer?2Original?2Autonomous?2

AutomaBc#memories…#

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knightscope-k5

We all are cyborgs

Autonomous machines observing us

Who is connected?

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knightscope-k5

We all are cyborgs

Autonomous machines observing us

Who is connected?

JIBO

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“Connected2objects2are2Natural2Born2Storytellers.2Meaningful2stories2might2be2created2combining2the2right22level2of2automaSc2contribuSons2coming2from2

“machine”2AND2human2habits.”2

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In220152brands2are2becoming2media2companies.22Other2big>name2players2such2as2Uber,2Airbnb,2MarrioK,22Starbucks,2Snapchat,2and2more2have2been2building2full>fledged2media2divisions,2using2veteran2journalists2and2media2experts2to2help2them2compete2for2audiences’2aKenSon.2

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People’s2interacSon2with2technology2may2seem2

predictable2enough,2but2it2is2not2100%2true.2

29 Settembre 2014 Format Powerpoint / Regole generali di impaginazione e sviluppo 48

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People’s#interacBon#with#technology#may#seem#predictable#enough,#but#it#is#not#true.#

29 Settembre 2014 Format Powerpoint / Regole generali di impaginazione e sviluppo 49

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Ar'ficial!neural!networks,!or!'ANNs’!!2Google's2ANNs2are2programmed,2through2an2endless2stream2of2similar2photos,2to2recognize2objects2within2images2by2their2disSncSve2characterisScs.22

Starry!Nightmare!Rolling2hills2have2been2transformed2into2giant2birds2and2bears2while2a2village's2houses2have2become2cars2and2trucks2

http://www.dailymail.co.uk/news/article-3149466/A-nightmarish-vision-world-seen-eyes-Google-s-artificial-intelligence-programme-TAUGHT-recognise-sort-images.html

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Storyteller#objects#are#already#influencing#the#scene;#classic#user#interacBon#is#evolving#into#a#conBnuous#conversaBon.#The#incoming#communicaBon#will#be#a#relaBonship#in#which#objects#emerge#Jfrom#the#"Fog"J#as#real#enBBes.2

51

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© DESIGN GROUP ITALIA 52 KK:2Take2in2mind2“what2technology2wants…”2

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///2Design2Rules2///2Design#rules#for#a#highly#networked#Jpost#cloud#compuBngJ#world.##

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“Design(isn't(just(about(shapes(or(pixels(

anymore.(Design(is(the(process(that(shapes(

product(behaviors,(communi<es,(companies(

and(=in(the(end=(builds(new(worlds.”(

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In2this2moment2of2Sme,2it2is2obsolete2to2design2objects2

that2simply2wait2unSl2their2buKons2have2been2pressed.22We2should2design2connected,2social2and2proacSve2objects2intelligent2enough2to2parSally2predict2user’s2need2according2the2context.2

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1. Evolving2design2tools,2to2evidence2exisSng2objects'2emergent2behaviors2

22.  2Infusing2behaviors2(in2any2object)2that2might2evolve2according2the2connected,2decentralized,2interdependent2era.222

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IoT2DESIGN2

It’s!all!about!People!&!Trust!

Technology/OperaSon22Driven2

MarkeSng/Campaign22Driven2

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IoT2DESIGN2

It’s!all!about!People!&!Trust2

#

1.#Expression#of#Brand#values#in#space#

2.#Smart#use#of#tech#trends#3.#RelaBon#instead#of#isolated#interacBon###

BRAND#ADHERENCE#

INTEGR

ATED

#SYSTEM#

CUSTOMER

#ENGA

GEMEN

T#

BRAND#ADHERENCE#

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1. Evolving2design2tools,2to2evidence2exisSng2objects'2emergent2behaviors2

22.  2Infusing2behaviors2(in2any2object)2that2might2evolve2according2the2connected,2decentralized,2interdependent2era.222

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Inspired2by2Asimov2

Every!object!must!know!STORIES#the2History2of2its2past2(how2it2is2made,2where2it2was2produced,2how2it2is2used)2and2its2future2(as2it2is2disassembled,2valued2in2its2parts,2recycled,2disposed2of).22

Laws for Makers2

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Every!object!must!be!SENTIENT#Every2object2should2know2something2about2the2world2around2it2through2sensors,2or2at2least2know2when2and2where2it2is2used.2

Inspired2by2Asimov2

Laws for Makers2

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Every!object!must!be!SOCIAL#Every2object2must2be2able2to2communicate2and2share2its2status2across2social2networks2used2by2humans,2"parScipaSng"2in2their2social2relaSonships.2

Inspired2by2Asimov2

Laws for Makers2

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///2Conclusion2///2

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Technology2acceleraSon2changes2everything.2

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The2consumerizaSon2process,2combined2with2the2proliferaSon2in2digital2touchpoints,2moves2products2and2business2into2a2whole2new2landscape2of2services2and2opportuniSes.22

67

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ConsumerizaSon2evolve2consumers’2habits.2People2expect2BEHAVIOURS2(not2just2features).2

68

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To2be2connected2is2the2“natural2state2of2mind”2for2any2object2

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Placing2an2object2in2a2pocket,2in2a2car,2on2a2desktop2or2in2customers’2homes2means2building2a2personal,2bi>direcSonal,2“always>on”2communicaSon2channel.2

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2AestheSc2of2trust2plays2a2huge2role2in2the2design2of2these2new2behavior>based2Smart2tools2

71

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Every2Object2should…2>2know2stories2>2Be2senSent22>2Be2social2

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DESIGN GROUP ITALIA Via Aleardo Aleardi 12 20154 Milano ITALIA tel. +39 02 58325272 234 West 39th Street New York, NY 10018 USA tel. +1 (718) 5771385 www.designgroupitalia.it

Leandro2Agro’2THANK YOU.#

Gmail,2Skype,2Flickr,2TwiKer:2@leeander2