Network Multi-PDL Printer Kit-A1 SM FY8-13GJ-000

8/14/2019 Network Multi-PDL Printer Kit-A1 SM FY8-13GJ-000

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REVISION 0

SEPT. 2000 FY8-13GJ-000

COPYRIGHT 2000 CANON INC.200CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA

Network Multi-PDL

Printer kit-A1


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COPYRIGHT2000 CANON INC.200 CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA

Application

This manual has been issued by Canon Inc. for qualified persons to learn technical

theory, installation, maintenance, and repair of products. This manual covers all

localities where the products are sold. For this reason, there may be information in this

manual that does not apply to your locality.

Corrections

This manual may contain technical inaccuracies or typographical errors due to

improvements or changes in products. When changes occur in applicable products or in

the contents of this manual, Canon will release technical information as the need arises.

In the event of major changes in the contents of this manual over a long or short period,

Canon will issue a new edition of this manual.

The following paragraph does not apply to any countries where such provisions are

inconsistent with local law.

Trademarks

The product names and company names used in this manual are the registered

trademarks of the individual companies.

Copyright

This manual is copyrighted with all rights reserved. Under the copyright laws, this

manual may not be copied, reproduced or translated into another language, in whole or

in part, without the written consent of Canon Inc.

Caution

Use of this manual should be strictly supervised to avoid disclosure of confidential information.

COPYRIGHT 2000 CANON INC.

Printed in USA


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COPYRIGHT 2000 CANON INC.2000 2000 2000 2000CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000PRINTED IN USA 1

CONTENTS

Contents

CHAPTER 1 GENERAL DESCRIPTION1. Outline of the Product ...................... 1-1

2. System Configuration ...................... 1-2

3. Features ............................................ 1-3

4. Specifications ................................... 1-4

5. Operation.......................................... 1-5

5.1 Outline ....................................... 1-5

5.2 Settings....................................... 1-5

5.3 Test Printing ............................... 1-6

1. Construction ..................................... 2-11.1 Outline ....................................... 2-1

1.2 Division of Work Between Main

Controller PCB and the RIP1 PCB

................................................... 2-1

2. Basic Operation ................................ 2-2

2.1 Start-Up Sequence (host machine)

................................................... 2-2

2.1.1 Outline ................................. 2-2

2.2 Printing ...................................... 2-5

2.2.1 Processing by the PC ........... 2-5

2.2.2 Processing by the Printer ..... 2-6

2.3 Transferring Print Data .............. 2-7

2.3.1 Connecting the Parallel Port............................................. 2-7

2.3.2 Connecting to the Network .. 2-8

2.4 Processing Print Jobs ............... 2-16

2.4.1 Image Data Output Block .. 2-16

2.4.2 Processing by the Host Machine

........................................... 2-16

2.5 New Functions ......................... 2-17

2.5.1 Secured Printing ................ 2-17

2.5.2 Bulletin Board ................... 2-17

2.5.3 Port 9100 printing.............. 2-18

2.5.4 ID Management by Group .. 2-18

2.5.5 IPP ..................................... 2-19

1. Outline .............................................. 3-1

2. Printer Drivers .................................. 3-2

3. Utilities ............................................. 3-3

3.1 NetSpot ...................................... 3-3

3.2 JBIG Viewer ............................... 3-3

CHAPTER 3 USER SOFTWARE

CHAPTER 4 INSTALLATION1. Outline .............................................. 4-1

2. Points to Note for Installation .......... 4-2

2.1 Installation Procedure ................ 4-2

2.2 User Software CD-ROM............ 4-2

3. Installation Procedure ...................... 4-33.1 Checking the Attachments ......... 4-3

3.2 Installation ................................. 4-4

4. Connecting to the Network .............. 4-6

5. Checking the Connection ................. 4-7

5.1 Using PING ............................... 4-7

5.2 Making a Check Using a RemoteHost Address .............................. 4-7

CHAPTER 2 OPERATIONS


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COPYRIGHT 2000 CANON INC. 2000 2000 2000 2000CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA2

CONTENTS

1. Outline of Troubleshooting .............. 5-1

1.1 Checking the Host Machine....... 5-1

1.2 Checking the Connections ......... 5-1

1.3 Checking the Hardware ............. 5-1

2. Basic Procedure for Checking Network

Connections ...................................... 5-22.1 Basic Procedure for Checking the

Network in a TCP/IP Environment

................................................... 5-2

2.1.1 Using PING ......................... 5-2

2.1.2 Making a Check Using a

Remote Host Address .......... 5-2

2.2 Troubleshooting ......................... 5-3

2.2.1 Checking the Connection of the

Network Cable ..................... 5-3

2.2.2 Making a Check Using a Loop-

Back Address ....................... 5-3

2.2.3 Checking the Ethernet Driver

Settings ................................ 5-3

2.2.4 Making a Check Using a Local

Host Address ........................ 5-4

3. Troubleshooting by Error Code ....... 5-5

3.1 E676/E677 ................................. 5-5

3.2 E740 ........................................... 5-6

4. DISASSEMBLY/ASSEMBLY ........ 5-74.1 Points to Note in General ........... 5-7

4.2 Remove the Network PCB ......... 5-7

4.3 Removing the RIP1 PCB ........... 5-8

5. Upgrading ....................................... 5-11

5.1 Outline ..................................... 5-11

5.1.1 Download Mode ................ 5-11

5.1.2 Before the Work ................. 5-12

5.2 Managing Data ......................... 5-13

5.3 Downloading System and Remote

UI ............................................. 5-16

5.3.1 Making Connections .......... 5-165.3.2 Starting Downloading ........ 5-16

5.3.3 After the Work ................... 5-21

5.4 Preparing the BOOT ROM ...... 5-22

5.4.1 Before the Work ................. 5-22

5.4.2 Making Connections .......... 5-22

5.4.3 Preparing the BOOTM ROM

........................................... 5-23

5.4.4 After the Work ................... 5-27

5.5 Formatting the HDD ................ 5-28

5.5.1 Making Connections .......... 5-28

5.5.2 Formatting ......................... 5-28

5.5.3 Points to Note on Formatting

the HDD ............................. 5-34

6. Backing Up the Data ...................... 5-35

6.1 Outline ..................................... 5-35

6.1.2 Before the Work ................. 5-35

6.2 Backing Up Data ...................... 5-36

6.2.1 Before the Work ................. 5-36

6.2.2 Making Connections .......... 5-366.2.3 Backing Up the Data ......... 5-37

6.2.4 Downloading the Backup Data

........................................... 5-42

6.2.5 Managing the Backup Data

........................................... 5-47

CHAPTER 5 TROUBLESHOOTING

6. Troubleshooting ............................... 4-8

6.1 Checking the Connection of the

Network Cable ........................... 4-8

6.2 Making a Check with a Loop-Back

Address ...................................... 4-8

6.3 Making a Check Using a Local

Host Address .............................. 4-8


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COPYRIGHT 2000 CANON INC.2000 2000 2000 2000CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA

CHAPTER 1

GENERAL DESCRIPTION


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CHAPTER 1 GENERAL DESCRIPTION

1-1

1. Outline of the Product

The Kit is designed for installation inside an iR5000/iR6000, enabling the host machine

to function as a printer. The Kit comes standard with an Ethernet interface for connection toa PC, and it does not require any additional kit for connection to a network. It supports

100Base-TX as well as widely used 10Base-T.

The network protocols it supports include TCP/IP, IPX/SPX, and AppleTalk, and it is ca-

pable of receiving and executing print jobs that use these protocols, thus supporting the

presence of different protocols on the same network.

The installation of the Kit enables the use of the parallel port (IEEE1284, i.e., bi-

Centronics) of the host machine as a printer interface, supporting such page description lan-

guages as PCL5e, PCL6, and PostScript 3. It also comes with 80 PCL fonts and 136

PostScript fonts as standard.

F01-100-01

AppleTalk IPX/SPXTCP/IP

Ethernet (10Base/100Base-TX)

IEEE 1284 (Bicentronics)


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COPYRIGHT 2000 CANON INC.2000 2000 2000 2000CANON NW Multi-PDL P. kit-A1 REV. 0 SEPT. 2000 PRINTED IN USA


1-2

2. System Configuration

The installation of the Kit inside its host machine enables the host machine to function as

a printer.

F01-200-01

Network PCB

Relay PCB

RIP1 PCB


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1-3

3. Features

High-Volume High-Speed Printing

The newly developed engine is capable of turning out 50 (iR5000)/60 (iR6000) prints perminute, fully meeting the needs of offices requiring high-volume, high-speed printing.

High Resolution at 2400 (equivalent) x 600 dpi

The Kit enables its host machine to print at 2400 (equivalent) x 600 dpi.

Variety of Page Description Languages (PCL5e, PCL6, PostScript 3)

The Kit comes standard with a PCL5e, PCL6, and PostScript3.

Canon Windows 95/98 LPR Port Utility

The Kit provides an LPR port utility for Windows 95/98, thus enabling its host machineto be used as a network printer in a Windows 95/98 network environment.

Port 9100/IPP Printing

In addition to LPR printing, the Kit supports 9100 and IPP printing, supported by Win-

dows 2000 and later.

Secured Printing

The Kit allows setting a password to each print job by way of providing a confidential

printing function.

Remote UI

The use of the Kit enables access to the host machine by the Web browser of a PC over

the network, as when checking the state of the host machine or when making various set-

tings.


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1-5

5. Operation

5.1 Outline

You can check the progress of a print job by selecting the system status indicator found inthe right bottom of the screen and then selecting the print tag on the pop-up screen.

The network settings and various print settings are made in user mode.

5.2 SettingsThe network settings and the print settings are made in user mode; see the following for

how each setting item is positioned. For details of settings, refer to the following documen-

tation: for network-related information, see the Network Guide; for printer-related informa-

tion, see the PS/PCL Reference Guide.

User mode Copies

2-sided Printing

Paper Feed

Print Quality

Layout

Auto Continue

Job Securing Time

Time Out

Finisher

Booklet

Transparency Interleaving

Personality

Autoselect

Initialize

PCL/PS

PCL/PS

Restert Printer

TCP/IP settings

NetWare settings

AppleTalk settings

Ethernet driver settings

Settings

Utilities

network settings

Printer settings

System settings


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1-6

5.3 Test PrintingThe Kit is equipped with a function to generate test prints which may be used to check

opertions or to keep a record of settings information.

User Data List

This test print shows settings information related to networks (e.g., IP address).

Status Print

This test print shows settings information related to printers (e.g., the number of prints

made by the host machines).

Font List

This test print shows a list of fonts stored in the HDD.


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CHAPTER 2

OPERATIONS


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2-1

1. Construction

1.1 Outline

The Kit consists of the following three PCBs: Network PCB

Used to connect the host machine to a network.

RIP1 PCB

Used to accelerate RIP processing executed by the main controller PCB.

Relay PCB

Used to relay signals between the host machine and the LIPS PCB and the power to the

LIPS PCB.

1.2 Division of Work Between Main Controller PCB and theRIP1 PCBThe functions used at time of PDL printing are divided between the main controller PCB

and the RIP1 PCB as follows:

Main controller PCB

Receiving jobs from the network PCB or the

parallel interface

PDL identification

Identifies an incoming print job as being in

PCL or in PostScript, and selects the appropri-

ate interpreter to use.

RIP Processing

Develops PDL data into image data using the

interpreter selected at time of PDL identifica-

tion.

Smoothing/Thickening

RIP1 PCB

RIP Processing

Receives part of PDL data from the main con-

troller PCB, and executes RIP processing (par-

allel processing) side by side with the main

controller PCB.


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COPYRIGHT 2000 CANON INC. 2000 2000 2000 2000CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA


2-2

2. Basic Operation

2.1 Start-Up Sequence (host machine)

2.1.1 OutlineThe system program used to control the host machine is stored on the hard disk drive. The

CPU on the system controller PCB calls the system program from the hard disk drive to the

main memory fitted to the DIMM socket of the system controller PCB for use. This is why

it takes a while before the control panel becomes ready after the control panel power soft-

ware switch of the host machine is turned on, during which time the following screen ap-

pears in the control panel.

The progress of the start-up sequence is indicated by the progress bar on the screen.

F02-201-01

Progressive bar

Wait


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When the control panel power soft switch is turned on, the CPU on the system controller

PCB executes the self diagnosis program stored in the ROM.

The self-diagnosis program checks the condition of the main memory and the hard disk

drive, and any presence of a fault is indicated by means of an error code in the control panel.

F02-201-02

Self-diagnosisprogram

Bootprogram

BOOT ROM

CPU

Main memory (DIMM)

Systemarea

Image dataarea

Main controller PCB

Hard disk drive

Access to the program at time of execution


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When the self-diagnosis program ends normally, the boot program stored in the ROM

starts up, reading the system program from the hard disk to write it in the system area of the

SRAM.

When writing is done, the system program in the main memory starts up to initialize each

part, at the end of which the control panel shows the Control screen and the Start keychanges from red to green, indicating that the host machine is ready to accept a job.

The system program of the host machine consists of multiple modules, and those needed

for particular processing are called into the system area of the main memory for use.

F02-201-03

Self-diagnosticprogram

Bootprogram

ROM

CPU

Main memory (DIMM)

Systemarea

Image dataare

Main controller PCB

Hard disk drive

Access to the program at time of execution

Flow of the system program


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2-5

2.2 Printing2.2.1 Processing by the PC

When the user sends a print command to the application program, the application pro-

gram in turn sends image data to the printer driver with the help of the operating system.

In response, the printer driver translates the image data and the printer settings informa-

tion into PCL/PostScript commands (page description language). Thereafter, the print job is

sent to the host machine through the network port.

The printer driver for the PS/PCL is contained in the User Software CD-ROM that comes

with the Kit.

F02-202-01

PCL/Post-Script datageneration

Applicationprogram

Operating system

PCL/Post script

Printer driver

Settingsinformation

Printerproperties

Parallel portdriver

To the parallelport

Network driver To the network

Print job

Image data

Settings information

Print job (in PCL/PostScript)


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2.2.2 Processing by the PrinterA print job coming from the parallel interface of the main controller PCB or the network

PCB is first checked by the main controller PCB to find out if it is in PCL or in PostScript

(PDL identification).

Then, the print job is sent to the RIP processing block for RIP processing by the maincontroller PCB and the RIP1 PCB operating simultaneously for conversion from PDL data

into image data.

After smoothing and thickening processes on the main controller PCB, the print job is

once stored on the hard disk drive.

The system controller PCB reads the image data stored on the hard disk drive, and trans-

fers it to the DC controller PCB; the data is then used for laser exposure, development,

transfer, and fixing for the generation of a print.

F02-202-02

Print job

Print job

RIPprocessing

RIP1PCB

Parallelinterface

Smoothing/thickening

Network PCB

PDLidentification

DCControllerPCB

HDD


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2-7

2.3 Transferring Print Data2.3.1 Connecting the Parallel Port

The installation of the Kit enables the parallel port of an iR5000/6000 to function as a

printer interface.

The parallel port is designed to the IEEE1284 standards (commonly known as bi-

Centronics), and it supports the following operation modes: compatible mode (supporting

the existing Centronics interfaces), nibble mode (transmitting data from the printer to the PC

in 4-bit units), and ECP (Enhanced Capability Port; supporting 8-bit bi-directional commu-

nication at high speed).

F02-203-01

Centronics cable(IEEE1284 compliant)

Parallel port (printer port)Parallel port

Host machine

PC


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2-8

2.3.2 Connecting to the Networka.Outline

The network PCB of the Kit comes with an RJ-45 connector for 10/100Base-T, serving an

interface for Ethernet.

The network PCB has a function to automatically switch between 10Base-T and 100Base-TX based on the result of detection (provided that [auto detect] is selected under [Ethernet

driver] as part of network settings.

If the auto detection mechanism fails to operate for a 10Base/100Base auto switch hub,

ask the network administrator to select a fixed speed.

F02-203-02

RJ-45 connector

100Base-TXcategory 5 cable

10Base-Tcategory 3 cable orcategory 5 cable

Network PCB


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2-9

b.AppleTalk

For a Macintosh network environment, the Kit uses AppleTalk as its standard protocol.

Depending on the type of network, AppleTalk may be any of the following three: LocalTalk,

EtherTalk, and TokenTalk, and the board supports EtherTalk.

The print service of AppleTalk uses PAP (Printer Access Protocol), and enablingAppleTalk for the board automatically enables its PAP service.

The Board supports EtherTalk Phase II, allowing the selection of the zone to which the

Board belongs if the network is set up with AppleTalk zones.

When printing in AppleTalk, each machine is allowed to directly send a print job to the

printer.

F02-203-03

Protocol: AppleTalk (EtherTalk Phase II)Print service: PAP

Ethernet

Reference:Enabling the Use of AppleTalkUser Mode>System Management Settings>AppleTalk SettingUse AppleTalk: ON (required)


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c. TCP/IP

For an Ethernet, intranet, or UNIX network, TCP/IP is used as the network protocol. The

protocol is also used commonly for Windows NT networks.

The Kit supports LPD (Line Printer Daemon), which is the standard print service for

TCP/IP. Using TCP/IP,

F02-203-04

Windows95LPD utilityinstalled Windows NT UNIX

Printing by LPD

Print service: LPD


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Using TCP/IP

To use TCP/IP, you must set the IP address of the Kit and the subnet mask of the network

to which the board is connected.

An IP address may be set either automatically or manually, and the Board supports the

following three protocols for automatic acquisition of IP addresses: DHCP (Dynamic HostConfiguration Protocol), BOOTP (BOOT Protocol), and RARP (Reverses Address Resolu-

tion Protocol).

For this function to be available, there must be a DHCP server, BOOTP server, or RARP

server on the network, each with correct settings. With the function, you can centrally con-

trol the IP addresses of the devices connected o the network.

When [auto] is selected, the Kit will request the server for an IP address when the Kit

turns on and logs onto the network; in response, the server sends the IP address assigned to

the Kit. In addition to IP addresses, subnet masks may also be obtained automatically. (In

the case of RARP, however, only IP addresses may be obtained, requiring manual operation

for subnet masks.)

An IP address or a subnet mask may manually be set from the printer control panel.

If external users (belonging to a sub network different from the one to which the Kit is

connected) are expected to use the Board, you must set up a gateway address.


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2-12

F02-203-05

Gateway (router)To a different network

Requests an IP address

Provides an IP address

DHCP server

BOOTTP server

RAPR server

Reference:Network Settings for the Use of TCP/IP

System Management Settings>Network Settings>

TCP/IP Setting

DHCPON

BOOTPON

RARPON

Ethernet addressSubnet mask

Gateway address


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2-13

Using LPD Service

UNIX and Windows NT are equipped with an LPR port for the use of LPD services so

that a work station can directly send print data to the printer board without routing it

through a server.

Windows NT comes with LPR, but you must install it from the control panel (i.e., it is notpart of the basic software designed for automatic installation).

Windows 95 is not equipped with an LPR port, requiring the use of a server equipped

with an LPR port or the installation of Canon LPR Port Utility 95/98 that comes with the

Kit for printing by taking advantage of LPD services.

F02-203-06

UNIX

Windows 95/98Canon LPR PortUtilities installed

Protocol: TCP/IPService: LPD

Ethernet

Windows NT

Windows NT

Windows 95/98


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2-14

d.IPX

A NetWare network form Novell uses IPX as its protocol for print jobs. The Kit supports

two types of network architectures: the bindery mode used in NetWare 3.12 (including the

bindery emulation mode of NetWare 4.X) and NDS (Novell Directory Service) used in

NetWare 4.X.In the case of IPX, all print jobs are sent to the host machine by way of the print queue

built on the print server (Novell file server); the host machine, on the other hand, checks the

presence of a job in the print queue of the connected print server at specific time intervals.

When it finds a print job, it requests the print server to transfer the print job so that it can

start printing upon arrival.

For IPX settings, see the Settings Management Guide that comes with the Kit. Keep in

mind that NDS settings will overwrite the bindery mode settings. If the host machine is to

be connected to an environment in which both network architectures are used, advise the

user to make NDS settings first.


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2-15

F02-203-07

Protocol: IPXService: PServer

Ethernet

NetWareClient

NetWareClient

NetWareFile server

(print sever)

Network Built in NDS

NetWareClient

NetWareClient

NetWareFile server

(print server)

Network built in Bindery


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2.4 Processing Print Jobs2.4.1 Image Data Output Block

When a print job has been processed by the Main Controller PCB and RIP1 PCB and the

host machine becomes ready for printing, the CPU on the Main Controller PCB sends infor-

mation needed for printing (e.g., source of paper), and instruct the host machine to start

picking up paper.

2.4.2 Processing by the Host MachineThe image data uses the image memory of the main controller PCB as a line buffer. After

smoothing and thickening, the image data is once stored on the hard disk drive as in the case

of normal copying operation; after adjustments are made for registration (main and sub

scanning directions), the DC controller PCB starts to use the image data to generate images.


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2.5 New Functions2.5.1 Secured Printing

In secured printing, the printer driver assigns a password to each print job and printing is

held back until an input of the password is entered on the touch-panel display in the control

panel of the host machine, thus ensuring the security of information.

In secured printing, the print job is held in wait on the hard disk drive until its password is

entered.

Memo

As many as 16 jobs are accepted for secured printing. If 16 jobs are held in

wait without entering a password, the 17th job will not be accepted; it may,

however, be printed as an ordinary print job.

If the user forgets the password and the job remains in the queue, the job

must be deleted by turning off and then on the power. At this time, all other

jobs and the job log information will also be lost; be sure to consult withthe network administrator before doing so.

2.5.2 Bulletin BoardThe network administrator can make use of the remote UI (or making appropriate settings

in user mode) to indicate any message on the touch-panel display in the control panel of the

host machine. Some of the messages that are exchanged in the form of e-mail messages or

by means of groupware may be communicated between the PC of the administrator and the

control panel of the host machine.

The system administrator may select any strings of characters, and execute the function sothat the touch-panel of the control panel will indicate the message. The touch-panel may be

set so that the message may be a status area message (1 line) or a pop-up message (4 lines).

The message is indicated on the Copier screen, Box screen, or Extension screen (in the

case of the printer model, on the Extension screen only), and the message may be in any of

the following three formats:

Status are message 23 characters

Pop-up message Indicated at all times 23 characters x 4 lines

Indicated in response to all-clear 23 characters x 4 lines

T02-205-01


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2.5.3 Port 9100 printingPort 9100 printing is a print service the host machine supports for Windows 2000. Basi-

cally, it is identical to printing in LPD/LPR using TCP/IP, and it prints using TCP communi-

cation port numbers 9100, 9101, 9102, and 9103.

F02-205-01

2.5.4 ID Management by GroupEach group may be assigned a 7-digit group ID and its own ID number so that the host

machine may be used only when these numbers are entered (ID management by group).This function can take care of as many as 1000 groups, and the print counts may be checked

according to group.

The settings needed for ID management by group may be set up from the touch-panel in

the control panel of the host machine or by using the remote UI (user mode>system set-

tings> group ID managed).

Protocol: TCP/IPService: Port 9100

Ethernet

Windows 2000


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2.5.5 IPPIPP (Internet Print Protocol) is used for printing using a notation beginning with 'http' af-

ter selecting the URL of the printer in question (in the case of the host machine, its IP ad-

dress).

Windows 2000 comes with the IPP client function as standard; to use IPP with Windows95/98, however, you need to install the IPP client function designed for Windows 95/98.

F02-205-02

Protocol: TCP/IPService: IPP

Ethernet

Windows 2000/98/95


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CHAPTER 3

USER SOFTWARE


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3-1

1. Outline

The Kit comes with the User Software CD-ROM, which contains printer drivers and util-

ity programs.For how to install the printer drivers and the user software or for descriptions on functions

and operations, see the PCL Driver Guide, PS Driver Guide, and Network Guide that come

with the Kit.


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3-2

2. Printer Drivers

When a print command is executed from an application program, the printer driver starts

to convert print images it receives from the application program into commands written inits page description language. In addition, it also converts settings made on the printer's

Properties screen into commands, and send the result to the printer board.

In general, a different operating system uses a different protocol for the transmission of

image data, requiring a specific printer driver. The User Software CD-ROM of the Kit pro-

vides PCL5e, PCL6, and PostScript 3 printer drivers to support the following operating sys-

tems:

Windows 95/98

Windows NT4.0

Windows 2000Mac OS 8.3/8.6


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3-3

3. Utilities

3.1 NetSpot

NetSpot is a utility program used to manage printers on a TCP/IP or an IPX network,showing the state of printers and progress of print jobs on PC screens.

A printer that supports NetSpot has a built-in database called an MIB (Management Infor-

mation Base), and NetSpot installed to the PC of the system administrator accesses the data-

base to obtain control information and to make settings.

A PC to which NetSpot has been installed is capable of accessing all printers supporting

NetSpot, thus enabling the system administrator to manage all printers connect to the net-

work.

The PC used by the system administrator must be able to sue TCP/IP or IPX.

3.2 JBIG ViewerJBIG Viewer is used to view images stored in the Boxes by means of the PC browser of a

PC connected to the network.


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CHAPTER 4

INSTALLATION


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CHAPTER 4 INSTALLATION

4-1

1. Outline

The following is the flow of work used when installing the Board:

F04-100-01

In the absence of the user's system administrator, the service engineer may at times be

asked to take on the work of the system administrator at the user's request.

It is important to be able to deal with the required work from "setting up the network" to

"generating test prints from clients" by referring to the user documentation.

Be sure also to offer the settings information to the user to avoid problems while the sys-tem is in use.

Checking the operations in off-line mode.

Setting up the network.

Generating test prints from clients

Setting up clients andInstalling printer drivers.

Installing the kit tothe copying machine.

Work by the user's system administrator

Work by the service engineer

Connecting to the network.

Checking the connection to the network.

Work by the service engineer


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4-2

2. Points to Note for Installation

2.1 Installation Procedure

For instructions to follow when installing the Board, see the Installation Procedure thatcomes with the board. (For an outline, see 3. "Installation Procedure.")

2.2 User Software CD-ROMThe User Software CD-ROM contains the following pieces of software:

PS/PCL printer drivers

Utilities

The User Software CD-ROM is prepared in a hybrid format, a single disk containing soft-

ware for both Windows and Macintosh operating systems. You must use a Macintosh ma-

chine to access the Macintosh software. You will find the Windows print drivers inside thePrntdrvr folder, which contains separate folders for different printer drivers.

You must agree to the terms of the contract to use the user software. A document indicat-

ing the terms comes with the Media Pack. Tell the user to refer to the document for details.

Be sure also to tell the user that opening the User Software CD-ROM indicates his/her con-

sent to the terms of the agreement.


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4-3

3. Installation Procedure

Go through the instructions that follow when installing the Kit to its host machine:

3.1 Checking the Attachments

F04-301-01

[1] Relay PCB.................... 1

[2] Network PCB ............... 1

[3] RIP1 PCB..................... 1

[4] Screw (M4x8) .............. 4

[2]

[3]

[1]

[4]


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4-4

3.2 Installation1) Turn off the main power switch.

2) Remove the rear upper cover.

3) Remove the main controller cover.

4) Remove the two screws, and detach the

blank plate 1 and the blank plate 2.

F04-302-01

5) Insert the network PCB into the slot,

and secure it in place with the 2 screws

for fixing the blank plate 1 in place.

Check to make sure that the

connector has securely been

connected.

F04-302-02

Blanking plate 1

Blanking plate 2

Screws

Screws

Connector

Screw

Screw

Network PCB


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4-5

6) Insert the RIP1 PCB into the relay PCB;

in turn, insert the relay PCB into the

main controller.

During the work, try to hold therelay PCB by its frame as much

as possible.

F04-302-03

7) Connect the power cable to the relay

PCB.

8) Mount the main controller cover.

9) Mount the rear upper cover.

F04-302-04

RIP1 PCB

Riser PCB

Screws

Screws

Connector Cable


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4-6

4. Connecting to the Network

1) Turn off the host machine.

2) Connect the network cable to the host mahine, and turn on the power.3) Tell the users system administrator that the installation work is over, and ask him/her to

set up the network.


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4-8

6. Troubleshooting

If the connection to the network is not correct, you may suspect the following causes; per-

form the steps given under 5.1 and later to correct the problem:1. The connection between the network and the Network PCB is not correct.

2. The TCP/IP settings are not correct.

3. The Network PCB or a PCB is not correctly mounted.

4. The user's network is not faulty.

6.1 Checking the Connection of the Network CableCheck to make sure that the network cable is correctly connected to the Network PCB.

1) If the connection is correct, go to 6.2.

2) If the connection is not correct, make a check once again using a remote host address.

6.2 Making a Check with a Loop-Back AddressA loop-back address is returned before reaching the Network PCB, enabling you to check

the TCP/IP settings by executing PING using the address.

1) Enter the loop-back address (127.0.0.1) for PING.

2) If 'NG' has appeared, check the TCP/IP settings once again, and execute PING once

again.

3) If 'OK' is indicated, go to 6.3.

6.3 Making a Check Using a Local Host AddressA local host address in question is the IP address of the host machine, and it will be re-

turned after reaching the Network PCB when you execute PING using the address, enabling

you to check the Network PCB.

1) Enter the IP address of the host machine to PING.

2) If 'NG' has appeared, perform the following, and execute PING once again:

a. If the IP address is faulty, check the IP address by contacting the system administrator.

b. If the Network PCB is not correctly connected, check the connector of the Network

PCB.

c. If the Network PCB is faulty, replace the Network PCB.3) If 'OK' has appeared, suspect a problem on the user's network; contact the user's system

administrator for appropriate action.


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CHAPTER 5

TROUBLESHOOTING


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5-1

1. Outline of Troubleshooting

Start troubleshooting work by checking the simplest causes first (e.g., wrong settings,

loose connectors), moving on to causes that call for complicated solutions. Go through thefollowing for an idea of how you may troubleshoot the system:

1.1 Checking the Host MachineBefore starting to troubleshoot the Kit, check to make sure that the host machine operates

normally by generating copies and test prints.

If the host machine fails to operate normally, troubleshoot it by referring to its Service

Manual.

1.2 Checking the ConnectionsBefore starting full-scale troubleshooting work, check the connections for loose or miss-ing connectors of cables and the print PCB. Each symptom calls for a check on a particular

point, which is likely to be any of the following:

Network cable

Connector between RIP1 PCB and relay PCB

Connector between relay PCB and main controller PCB

Parallel port connector

1.3 Checking the HardwareTurn off and then on the host machine to make sure that it starts up normally; then, gener-

ate test prints. If the machine fails to generate test prints, suspect a fault in its hardware: see

2. "Basic Procedure for Checking Network Connections," 3. "Troubleshooting by Error

Code," and 4. "Disassembly/Assembly."


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5-2

2. Basic Procedure for Checking Network Connections

2.1 Basic Procedure for Checking the Network in a TCP/IP

EnvironmentIf the user's network is in a TCP/IP environment, check to see that the network PCB is

correctly mounted and the network is correctly set up using PING in service mode.

2.1.1 Using PING1) Select PING in service mode: Copier>Test>Network>PING.

2) Enter the IP address using the keypad on the control panel, and press [OK].

3) Press [START].

4) See that 'OK' has appeared to indicate that PING has been successful. ('NG' indicates the

failure of PING.)

2.1.2 Making a Check Using a Remote Host AddressBy executing PING using a remote address, you can find out whether the connection to

the network is correct or not.

1) Inform the user's system administrator that you are going to check the connection to the

network using PING.

2) Obtain the remote host address from the system administrator.

3) Start service mode, and enter the remote host address you obtained in step 2) to 'PING'.

4) See that 'OK' has appeared to indicate that the connection to the network is correct.

5) If 'NG' has appeared to indicate that the connection to the network is not correct, per-

form the following troubleshooting work:


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5-3

2.2 TroubleshootingIf the connection to the network is not correct, you can suspect any of the following

causes; go to 2.2.1 for appropriate action:

1. The connection between the network and the Network PCB is faulty.

2. The TCP/IP settings are wrong.

3. The auto identification mechanism for the Ethernet driver is faulty.

4. The Network PCB or any of the PCBs is not mounted correctly.

5. The user network is faulty.

2.2.1 Checking the Connection of the Network CableCheck to find out whether the network cable is connected correctly to the Network PCB.

1) If the connection is correct, go to 3.2

2) If the connection is wrong, make the needed corrections, and make a check using a re-

mote host address.

2.2.2 Making a Check Using a Loop-Back AddressA loop-back address is returned before it reaches the Network PCB; for this reason, you

can find out whether the TCP/IP settings are correct or not by execution PING with the ad-

dress.

1) Start service mode, and enter the loop-back address (127.0.0.1):

Copier>Test>Network>PING.

2) If 'NG' has appeared, check the TCP/IP settings once again, and execute PING.

3) If 'OK" has appeared, go to 2.2.3.

2.2.3 Checking the Ethernet Driver SettingsSome network environments prevent the Ethernet driver auto identification mechanism of

the host machine from operating normally. In such a case, make the Ethernet driver settings

manually.

1) Find out the type of communication and the type of Ethernet from the system adminis-

trator.

2) Make the following selections in user mode: System Management Settings>Network

Settings>Ethernet Driver Setting. Then, change the setting to 'no', and set it to the type

of communication and type of Ethernet you found out in step 1).3) Turn off and then on the power.

4) Make a check once again using the remote host address.

5) See that 'OK' has appeared.

6) If 'NG' has appeared, go to 2.2.4.


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5-4

2.2.4 Making a Check Using a Local Host AddressA local host address is an IP address, and executing PING using the address causes it to

be retuned only after it has reached the Network PCB, enabling you to find out whether the

network PCB is normal or not.

1) Start service mode, and make the following selections: Copier>Test>Network>PING;

then, enter the IP address of the host machine.

2) If 'NG' has appeared, check the following and take the appropriate actions; then, execute

PING:

If the IP address is faulty, check with the system administrator to make sure that the

settings of the IP address are correct and the IP address is valid.

If the connection of the network PCB is faulty, check the connection of the Network

PCB.

If the Network PCB is faulty, replace the network PCB. If the main controller PCB is faulty, replace the main controller PCB.

3) If 'OK' has appeared, suspect a problem in the user's network environment. Report to the

system administrator for appropriate action.


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5-5

3. Troubleshooting by Error Code

When the main power is turned on, the host machine checks the communication functions

used between the printer unit and the LIPS PCB; if it finds a fault, it will indicate an errorcode in the touch panel display.

Take the actions given for each error code; for details of error codes, see the Printer Unit

Manual.

3.1 E676/E677

Connector (poor contact)

1) Is the RIP1 PCB securely connected to the connector J9003 of the

relay PCB?NO: Insert it securely.

Relay PCB

2) Are the connector J9001 of the relay PCB and the connector J1032

of the main controller PCB securely connected?

NO: Connect them securely.

3) Is the connector J9005 of the relay PCB securely connected?

NO: Connect them securely.

RIP1 PCB, Main controller PCB

4) Try replacing the RIP1 PCB. Is the problem corrected?

YES: End.

NO: Replace the main controller PCB.


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5-6

3.2 E740

Wrong operation

1) Turn off and then on the power switch. Is the problem corrected?YES: Check the operation once again. If no fault is noted, end the work.

General condition

2) Is the detail code 0002?

YES: Go to step 4.

Connector

3) Are the connectors of the Network PCB and the main connector

PCB normal? Further, is the cable normal?

NO: Correct the connection/cable.

MAC address

4) Check with the network administrator about the MAC address. Try

setting it once again. Is the problem corrected?

YES: End.

Network PCB

5) Try replacing the Network PCB. Is the problem corrected?

YES: End.

NO: Replace the main controller PCB.


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5-7

4. DISASSEMBLY/ASSEMBLY

4.1 Points to Note in General

Be sure to disconnect the power plugfor safety before starting disassembly/

assembly work.

Onless otherwise noted, assemble parts

by reversing steps used to disassemble

them.

Identify the screws by type (length, di-

ameter) and location.

Some screws are equipped with a

toothed washer to ensure electric conti-

nuity. Be sure to use the same screws

and washers.

4.2 Remove the Network PCB1) Remove the 2 screws [1], and detach the

network PCB [2].

F05-401-01

[2]

[1]


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5-8

4.3 Removing the RIP1 PCB1) Remove the 4 screws [1], and detach the

upper rear cover [2].

F05-402-01

2) Remove the screw [3], and detach the

main controller cover [4].

F05-402-02

[1]

[1]

[2]

[4] [3]


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5-9

3) Remove the power cable [6] from the

connector [5] of the relay PCB.

F05-402-03

4) Remove the 5 screws [7].

F05-402-04

[5] [6]

[7][7]


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5-10

5) Remove the relay PCB [8] from the host

machine, and detach the RIP1 PCB [9]

from the relay PCB.

F05-402-05

[9]

[8]


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5-11

5. Upgrading

5.1 Outline

The host machine is upgraded by downloading from a PC, and upgrading consists in thefollowing:

Formatting the hard disk drive (host machine HDD)

Updating the system (host machine HDD)

Updating the RUI (host machine HDD)

Updating the boot ROM (host machine J1009; DIMM ROM)

5.1.1 Download ModeThe host machine offers two ways of downloading, requiring care when deciding on

which one to use.

Downloading in Download Mode

To start download mode,

1) While holding down '2' and '8' keys on the keypad at the same time, turn the power

switch.

2) Hold down the '2' and '8' keys until ' Download Mode' appears at the bottom of the

touch panel.

Files for Downloading

System

RUIBOOT ROM

HD Format

Downloading in Service Mode

To start download mode,

1) Start service mode.

2) Make the following selections: COPIER>function>SYSTEM>DOWNLOAD. Then,

press [OK] to cause the host machine to start down loadstandby mode (notation

'STNDBY').

Files for Downloading

System

RUI


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5-12

5.1.2 Before the WorkObtain the following:

PC to which the Service Support Tool (version 1.14 or later) has been installed

Parallel cable (with the notation IEEE 1284Std-compliant)

System CD


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5-13

5.2 Managing DataTo start downloading, you must store the necessary files in advance (e.g., System, RUI,

HD Format, BOOT).

To store System, for instance, work as follows:

1) Select the Service Support Tool.

2) Select [Next] under [Controlling Data].

F05-502-01


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5-14

3) From the ROM Manage Data Work screen, select [Registering Firmware].

F05-502-02

4) From the following screen, select [Register from Selected Folder].

F05-502-03


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5-15

5) Select the drive in which you have inserted the System CD-ROM.

6) Select the file of the correct version, and press [Register].

F05-502-04


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5-16

5.3 Downloading System and Remote UI5.3.1 Making Connections Check to make sure that the data lamp of the host machine is off.

1) Turn off the main power switch of the host machine; then, disconnect the power plug

and the network cable.

2) Connect the PC to the parallel connector found on the right side of the controller using a

parallel cable.

The PC must remain off.

The 25-pin connector of the bi-Centronics cable must be connected to the PC side, while

the 36-pin connector must be connected to the host machine side.

3) Turn on the PC, and start the Service Support Tool.

4) Connect the power plug of the host machine, and turn on its main power switch.

5.3.2 Starting Downloading1) Select [Next] under [Download/Upload].

F05-503-01


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5-17

2) Select [System] or [RUI]; then, select [Connect].

There is not installed Network Multi-PDL Printer kit-A1, then select iR5000.

There is installed Network Multi-PDL Printer kit-A1, then select iR5000N.

F05-503-02


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5-18

3) Start service mode of the host machine, and make the following selections:

COPIER>Function>SYSTEM>DOWNLOAD; then, press [OK] so that the host ma-

chine will be in download standby mode (notation 'STNDBY').

4) If the notation in the upper right of the screen indicates standard mode, go to step 6); if

it indicates low-speed mode, on the other hand, go to step 5).

F05-503-03


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5-19

5) Press [Switch Operation Mode] to bring up the Centronics Communication Mode

Switch-Over Screen. Select [Standard Mode], and press [OK]. Select [To Unit Select

Screen], and go back to step 2) to start over.

F05-503-04

6) Press [OK] to start connection.

F05-503-05


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5-20

7) The following screen appears when the connection is made. Press [OK].

F05-503-06

8) Select [System Software Download] from the Service Support Tool.

F05-503-07


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5-21

9) Select the appropriate language and country from the [List of Software]; then, press

[Start] to start downloading.

F05-503-08

10) See that the progress bar changes to indicate the progress of downloading work.11) When downloading ends, turn off the PC by making the following selections:

OK>Return to PCB Select Menu>Return to Previous Screen>End.

5.3.3 After the Work1) Turn off the main power switch of the host machine, and disconnect the power plug.

2) Turn off the PC.

3) Remove the parallel cable from the PC and the host machine.

4) If a network cable is used, connect it to the appropriate location; then, turn on the main

power switch of the host machine.

5) When the host machine has started up, start service mode, and check the system version

of the HDD by making the following selections:

COPIER>DISPLAY>VERSION>MN_CONT.


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5-22

5.4 Preparing the BOOT ROM5.4.1 Before the Work

To prepare the BOOT ROM of the host machine, you need to have two ROM DIMMs,

one of which is for starting up the host machine. Be sure to have two ROM DIMMs ready.

Check to make sure that the data lamp of the host machine is off.

1) Turn off the main power switch of the host machine; then, disconnect the power plug,

and disconnect the network cable.

2) Remove the rear upper cover of the host machine.

3) Remove the main controller cover.

4) Fit the ROM DIMM intended for preparing the BOOT ROM into the connector J1009

on the main controller PCB.

F05-504-01

5.4.2 Making Connections

1) Connect the PC to the parallel connector on the right side of the controller with a paral-lel cable.


The 25-pin connector of the bi-Centronics cable must be connected to the PC side, while

its 36-pin connector must be connected to the host machine.

2) Turn on the PC, and start up the Service Support Tool.

3) Connect the power plug of the host machine to the power outlet; while holding down the

'2' and '8' keys on the keypad at the same time, turn on the main power switch.

DIMM ROMJ1009


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5-24

3) At this time, if the notation in the upper right of the screen indicates standard mode, go

to step 5); if it indicates low-speed mode, on the other hand, go to step 4).

F05-504-04

4) Press [Switch Operation Mode] so that the Centronics Communication Mode Switch-Over screen will appear. Select [Standard Mode], and select [OK]. Select [To Return

Unit Select Screen], and go back to step 2) to start over.

F05-504-05


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5-25

5) Select [OK] to start connection.

F05-504-06

6) The following screen will appear when the connection is completed. Select [OK].

F05-504-07Note: The contents of the BOOT ROM shown are those of the BOOT ROM mounted to

the connector J1010.


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5-26

7) Select [BOOT ROM Download] from the Service Support Tool.

F05-504-08

8) Select the appropriate files for the Service Support Tool from the list of software; then,

click [Start] to start downloading.

F05-504-09


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5-27

9) See the progress bar indicating the progress of download work.

10) When downloading ends, turn off the PC by making the following selections:

OK>Return to Unit Select Menu>OK>Return to Main Menu>End Service Support Tool.

5.4.4 After the Work1) Turn off the main power switch of the host machine, and disconnect the power plug.

2) Replace the ROM DIMM fitted to the connector J1009 of the main controller PCB in

step 4) with the ROM DIMM fitted to the connector J1010.

3) Mount the main controller cover.

4) Mount the upper rear cover.


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5-28

5.5 Formatting the HDDIf you have replaced the HDD, you must reformat it and download the system software

and RUI to the newly formatted HDD.

5.5.1 Making Connections

5.5.2 Formatting1) Select [Next] under [Download/Upload].

F05-505-01


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5-29

2) Select [HD Format], and select [Connect].

F05-505-02

3) If the notation in the upper right of the screen indicates standard mode, go to step 5); if

it indicates low-speed mode, on the other hand, go to step 4).

F05-505-03


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5-30

4) Press [Switch Mode] to bring up the Centronics Combination Mode Switch-Over

screen. Select [Standard Mode], and select [OK]. Select [To Return Unit Select Screen],

and go back to step 2) to start over.

F05-505-04


F05-505-05


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5-31

6) When the connection is completed, the following screen appears. Select [OK].

F05-505-06

7) When a Confirmation screen has appeared, select [Format].

F05-505-07


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5-32

8) When the Start Confirmation screen has appeared, select [Start].

F05-505-08

9) When the Start Confirmation screen has appeared once again, select [Start] once gain.

F05-505-09


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5-33

10) When formatting has been completed, a message will appear to that effect; select [OK].

F05-505-10

11) A screen will appear asking you if you want to continue and download the system soft-

ware: if the host machine is a copier model, select [Download the System Software] to

start downloading. If a RIP1 PCB is installed, go to the Model and Unit Select screen,and select [iR5000N].

F05-505-11


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5-34

12) When the system software has been downloaded, a screen will appear asking you if you

want to download the RUI. If you do, select [Download RUI].

To end, make the following selections: Previous Screen>Select Unit Select

Screen>OK>To Return Main Menu>End Service Support Tool.

F05-505-12

5.5.3 Points to Note on Formatting the HDD

1: Be sure to download the system software whenever you have formatted the

hard disk. Turning on the power without downloading the system software

will lead to an error (E602-0002).

2: When you turn on the power for the first time after you have installed the

system software following the formatting of the hard disk, a faulty image

may appear on the control panel. The fact does not indicate a fault in the

control panel, but will be corrected when the machine is turned off and then

on once again.


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5-35

6. Backing Up the Data

6.1 Outline

You can back up the data in the SRAM mounted to the main controller PCB using theService Support Tool.

The SRAM contains the following items of data:

Service mode settings

User mode settings

Various machine information

By keeping the data as a backup, you can make use of it after replacing the main control-

ler PCB, thereby simplifying the work of setting up service mode or user mode.

We recommend that you make a backup of the data using the Service Support Tool when-

ever you have changed the service mode or user mode settings.

6.1.2 Before the WorkObtain the following:

PC to which the Service Support Tool (version 1.14 or later) has been installed.

Parallel cable (w/ notation IEEE1284std-compliant)


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5-36

6.2 Backing Up Data6.2.1 Before the Work Store the system to the Service Support Tool. (Make sure that the version of the system

is the same as that of the host machine.)

Turn off the main power switch of the host machine; then, disconnect the power plug,

and disconnect the network cable.

6.2.2 Making Connections1) Connect the PC to the parallel connector on the right side of the controller with a paral-

lel cable.


The 25-pin connector of the PC must be connected to the PC, while the 36-pin connec-

tor is connected to the Service Support Tool.

2) Turn on the PC, and start up the Service Support Tool.3) Connect the power plug of the host machine to the power outlet, and turn on the main

power switch.

4) Start service mode.

5) Make the following selections: COPIER>FUNCTION>SYSTEM>DOWNLOAD so that

the host machine will be in download standby mode (notation 'STNDBY').


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5-37

6.2.3 Backing Up the Data1) Select [Next] under [Download/Upload].

F05-602-01

2) Select [SYSTEM], and select [Connect].

F05-602-02


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5-38


to step 5); if it indicates low-speed mode, go to step 4).

F05-602-03

4) Press [Switch Operation Mode] so that the Centronics Communication Switch-Over

screen will appear. Select [Standard Mode], and select [OK]. Select [To Return Unit Se-lect Screen], and go back to step 2) to start over.

F05-602-04


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5-39

5) Select [OK], and start connection.

F05-602-05

6) When the connection has been made, the following screen will appear. Select [OK].

F05-602-06


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5-40

7) Select [Upload the Backup Data] from the Service Support Tool.

F05-602-07

8) Select [ALL], select [Start to Storing].

F05-602-08


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5-41

9) See the progress bar indicating the progress of storage operation.

10) Select the driver, and enter the name of the file; then, select [Save].

F05-602-09

11) When the data has been stored in the selected drive, the following screen will appear;

make the following selections to end the Service Support Tool: OK>To Return Unit Se-lect Screen>OK>To Return Main Menu> End Service Support Tool.

F05-602-10


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5-42

6.2.4 Downloading the Backup Data1) Select [Next] under [Download/Upload].

F05-602-11

2) Select [SYSTEM], and select [Connect].

F05-602-12


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5-43


to step 5); if it indicates low-speed mode, on the other hand, go to step 4).

F05-602-013

4) Press [Switch Operation Mode] so that the Centronics Communication Mode Switch-

Over screen will appear. Select [Standard Mode], and select [OK]. Select [To ReturnUnit Select Screen], and go back to step 2) to start over.

F05-602-14


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5-44


F05-602-15

6) When the connection has been completed, select [OK].

F05-602-16


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5-45

7) Select [Download the Backup Data].

F05-602-17

8) Select the file to download, and select [Start Writing].

F05-602-18


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5-46

9) See the progress bar indicating the progress of download work. When the following

screen has appeared to indicate the end of the work, press [OK].

F05-602-19

10) Make the following selections to end the Service Support Tool: OK>Return to MainMenu> End Service Support Tool.


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5-47

6.2.5 Managing the Backup DataYou can delete any backup data you no longer need without having to connect the host

machine to a PC.

1) Select [Next] under [Controlling Data].

F05-602-202) Select [Controlling Backup Data].

F05-602-21


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5-48

3) Select the file to delete from the list of backup data stored on the PC (so indicated on the

screen); then, select [Remove].

F05-602-22

4) When a screen has appeared asking you if you really want to delete the file, check thefile, and select [Remove].

F05-602-23


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5-49

5) When the End delete screen has appeared, select [OK].

Make the following selections to end the Service Support Tool : To Return Previous

Screen>To Return Main Menu>End Service Support Tool.

F05-602-24


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COPYRIGHT2000 CANON INC.200 CANON NW Multi-PDL P. kit-A1 REV.0 SEPT. 2000 PRINTED IN USA

Prepared by

Office Imaging Products Technical Support Division

Office Imaging Products Quality Assurance Center

CANON INC.

Printed in USA

REVISION 0 (SEPT. 2000) (26159/28353)

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