Network Global Logistics Presentation

Slide 2

Network Global Logistics - Pioneer in Mission Critical Parts Distribution

Founded in 1971

Innovator and Pioneer in Mission Critical Parts Distribution Segment

One of the largest NFO providers of mission critical, time-definite transportation services in the US.

Premier provider of domestic warehousing, distribution, and inventory management

Network of over 151 Strategic Stocking Locations (SSLs)

15 warehouse facilities covering over 2,500,000 square feet of Logistics/Distribution space including facility in Foreign Trade Zone

Knowledgeable customer service representatives available 24 hours a day, 365 days a year

Exclusive partner with FedEx for SameDay.

Named “Vendor of the Year” by Target for logistics services

Slide 3

Why NGL?

Right Part, Right Place, Right Time.

On Time Performance (99.9%)

Accurate Inventory (99.99%)

World Class Visibility

Proactive Solutions and Communication with Field Service Engineers

Integrated Solution- Warehousing/Inventory, Stocking Locations & Mission Critical Transportation

End to End Visibility and Control – provide for unmatched overall service levels to your Field Service Engineers and Customers

Slide 4

Time-Critical Transportation Services

NGL is the preferred provider of time-critical transportation to major customers across the United States.

Same-Day Air Same-Day Ground Priority Air Freight Low Tech Swap Outs Charters Hand Carry

Convenient 24x7 customer service

Automatic Electronic updates and Proof of delivery

Secure web-based tracking and reporting

Up-to-the-minute, full and complete access to all information regarding your shipment

Slide 5

Supply Chain Visibility

Leading edge supply chain visibility tool

Intuitive, secure, web-based interface provides 24x7 access

Provides detailed visibility down to the part number

Provides end-to-end, real time visibility about the flow of parts

Monitors the flow of parts to avoid potential supply chain problems

Displays consolidated information from many different sources via one simple interface

Online reports include

Inventory summary reports Inventory activity reports Shipping reports Receiving reports

Slide 6

Superior Systems = Superior Performance - Task Log Overview

Monitor Completion of 42 Unique Steps for each shipment

Predictive Data

Insures On Time Performance

Manages Workflow Process

Pro-active monitoring

Ensures SOP compliance

Client specific requirements

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Superior Systems = Superior Performance - NetShip Customer Website

Actively Monitor “In transit status” of shipments

Ability to monitor, track and enter new orders online

Extensive reporting capabilities

Ability to customize to each client’s individual needs

Real-time flight status and weather information

Auto-notification to shipper & consignee

Dear John Q Engineer,

We are sending you a Same-Day shipment on behalf of Emerson. The estimated time of delivery is January 22 at 2:00PM. If there is any change to that time, we will notify you immediately. Also, if you click on the link below you can review a real-time status report for your shipment. If you should have any questions, please give us a call at 800-938-1801.

Real-time shipment status link:http:\\netship.netcour.com\netship\showdetail.cfm?job_id=10150832

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Superior Systems = Superior Performance Ground Delivery Tracking

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Superior Systems = Superior Performance Ground Delivery Tracking- POD Notification

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Service Parts LogisticsRight Part, Right Place, Right Time.

Application of Next Flight Out Logic and Process to Warehousing

On Time Performance 99.9%

High Sense of Urgency

Rapid Order Processing

Outstanding Inventory Accuracy

Integrated Solution allows for total visibility

Returns management

Convenient locations throughout North America

Depot and field repairs

Complete Inventory Management Systems and Process

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NGL Stocking Locations

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NGL International NFO

Canada

Brussels, Belgium

Amsterdam, Netherlands

Paris, France

Frankfurt, Germany

Milan, Italy

Rome, Italy

Madrid, Spain

Dublin, Ireland

Geneva, Switzerland

Zurich, Switzerland

London, England

Hong Kong

Singapore

Tokyo, Japan

Next Flight Out to and from International Gateways

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NGL Same Day City

Outsourced dedicated ground transportation, supervision and technology

Full variety of cars, vans, cube trucks, straight trucks, tractor trailers

Customization at a local level

Standardization at the national level/SOP, systems, billing

2 hour rush, On-demand Sameday, scheduled route work

Operated from our facilities or yours

Slide 14

NGL Freight Management

National brokerage for LTL, Truckload and Air

Create one stop shopping at a reasonable price

NGL relationship management

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Logistics Services

Contract Logistics

Multi-Tenant Warehousing

Distribution

Ecommerce/Order Fulfillment

Manufacturing Support Services

Time Critical Transportation Services

Value-added Services

Vendor Compliance Management

Slide 16

Contract Logistics

NGL specializes in the design, implementation, and management of single-client, dedicated logistics operations

Contract logistics facilities strategically located throughout North America

Total logistics outsourcing solution, handling all: Inbound logistics Warehousing and storage Order fulfillment Distribution Transportation management

Management team experienced in operational start-ups – your operations are up and running effectively and efficiently, to your specifications, on time and within budget.

Key performance indicators and joint improvement activities that offer the greatest potential gains in operational efficiency in order to decrease your overall distribution costs and offer you and your customers unparalleled customer service.

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Multi-tenant Warehousing

Outstanding Service Levels in Variable Cost Model

Complete Understanding of Managing Needs of More than One Customer in a Facility

High Volume Order Processing

Fast Order Turn Around

Exceptional Picking Accuracy

High Inventory Accuracy Levels Improve Order Fill Rates

Our Expertise will help you improve on current service levels

North American presence gives added flexibility

Timely, efficient service – 24/7 operations available

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Ecommerce/Order Fulfillment

Efficient and cost effective B2B, B2C, each pick, pallet shipment, standard orders, eCommerce fulfillment operations

Process oriented, flexible services that offer a range of specialized services: Kitting Packaging POP display building Labeling, etc.

Accurate, on-time, 100% retail compliant shipments to the world’s largest retailers (Home Depot, Wal-Mart, Target, Amazon.com )

Flexible order receipt methods via email, EDI, XML, AS2

99.9% on-time shipping via TL, LTL, small parcel

Supported by our advanced technology WMS and inventory control system

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Manufacturing Support Services

Manufacturing support services that assure high-quality, customer-acceptable parts and components in short lead times.

Maintaining minimum inventory levels throughout the supply chain

We work with you to map key dimensions of performance for the movement of products and information.

Joint improvement activities that offer you the greatest potential gains

Our services include: Kitting Sequencing Sub-assembly JIT delivery Reverse Logistics

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Value-added Services

Logistics design and engineering

Vendor Compliance Expertise

EDI Transactional Data

UCC128

Customer Routing

RFID

Pick & pack

Light assembly and Kitting

Pre-pricing and re-labeling

Quality assurance

POP display building

Marketing support

Annual Physical Inventories

Daily cycle counts

International Shipping (Commercial Invoicing)

Shuttle Services

Ocean Carrier Partnership

Drayage Partnership

24-hour emergency order support

Trailer Rentals

Dedicated Driver Services

Sorting/sequencing

Export packing

Customer pick up

Lot/date code tracking (LIFI/LIFO)

Consolidation/cross docking/trans loading

E-commerce fulfillment

Parcel management

Returned goods processing

Salvage disposal reporting

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Lean Warehousing Benefits

Improved Safety

Faster, more flexible responsiveness

Improved Quality Damage Incorrect Part Number Incorrect Quantity

Lower Costs Labor Inventory Carrying Costs Infrastructure and Overhead

Improved morale Reduced turnover Improved focus Process buy in

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Key Performance Indicators (KPI’s)

Order Accuracy

Inventory Accuracy

Cycle Counts

Inventory Adjustments

Cases Picked

Delivery Concerns/Discrepancies

Safety

Attendance

Employee Training/On-job-supervision

Load quality

Load/Case visible and concealed damages

Load ready/Load moved times

Late/Missed pickups and appointment times

Yard movements

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Sample KPI Reports

100.

00%

100.

00%

100.

00%

100.

00%

100.

00%

100.

00%

99.00%

99.20%

99.40%

99.60%

99.80%

100.00%

June

July

Aug

Sep

t

Oct

Nov

Accuracy

Goal = 99.98%

Shipping Accuracy Picking Accuracy

Receiving & Putaway Accuracy

99.9

7%

99.9

8%

99.9

6%

99.9

4%

99.9

6%

99.9

6%

99.00%99.10%99.20%99.30%99.40%99.50%99.60%99.70%99.80%99.90%

100.00%

June July

Aug

Sept Oct

Nov

Accuracy

Goal = 99.99%

99.9

9%

99.9

9%

99.9

9%

99.9

9%

100.

00%

100.

00%

98.00%

98.50%

99.00%

99.50%

100.00%

Jan

Feb

Mar

Ap

ril

May

Jun

e

Accuracy

Goal = 99.00%

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WMS Experience

Wolin Design Group’s DaVinci

Highjump’s Warehouse Advantage

Softeon

NGL Proprietary

Client-owned Proprietary

ERP Oracle SAP

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IT Summary

Highly Responsive

Experienced with ERP systems such as Oracle & SAP.

Open and flexible systems allow easy integration

EDI capabilities via XML, HTTP, FTP, Email or VAN

System Integrity and Security

Customer Focused Solutions

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NGL Logistics CustomersFortune 1000 Customer Base

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The NGL Advantage-Best of Both Worlds

Extensive integrated logistics service and supply chain solution delivery experience and capabilities

Highly scalable Warehouse & Distribution operations

Sophisticated Information Technology infrastructure with rapid custom development and implementation capabilities

Dedicated and experienced professionals across all aspects of the organization

Customer driven “Partnership” mindset

Largest independent provider of mission-critical Same-Day shipping in the United States

Nationwide transportation and depot network staffed 24x7x365

Proven Performer: Right Part, Right Place, Right Time.