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THE BOSTON CONSULTING GROUP NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES Boston College 16 March 2004
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NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

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Page 1: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

THE BOSTON CONSULTING GROUP

NETWORK ANALYSIS AND BUSINESS:WHY BCG CARES

Boston College

16 March 2004

Page 2: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 1 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

LINUX ENTERPRISE COORDINATED BY EMAIL

Corporate bulletin boards

1,000 Posts/monthCommunity bulletin boards

Corporate mailing lists

Community mailing lists

comp.os.linux.advocacy

alt.os.linux

comp.os.linux.

networking comp.os.linux.misc

comp.os.linux.

hardware

alt.os.linux.mandrake

linux.redhat.install

linux.redhat.misc

linux-kernel

debian-user

debian-devel

debian-devel-changes

suse-linuxsuse-

linux-eredhat-

list

alsa-devel

linux-raidlinux-newbie

suse-security

linux “beer hiking club”

User Development Extensions

Note: Number of messages posted in June 2000 on 147 relevant bulletin boards and mailing lists (duplicate postings removed)Source: deja.com; geocrawlers.com; BCG analysis

Page 3: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 2 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

THE LINUX KERNEL MAILING LIST: IT’S ALIVE!!!

Source: Linux kernel mailing list October 2002, BCG analysis

Active ParticipantsOne step reach to AP’sTwo step plus reach to AP’sOther components

Self-organizing “ecosystem”• Core players “swarmed” by the periphery • Many interests at play simultaneously

Self-organizing “ecosystem”• Core players “swarmed” by the periphery • Many interests at play simultaneously

Page 4: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 3 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

ACTIVE PARTICIPANTS ARE HIGHLY CONNECTED

Alan Cox

Andrew Morton

Christoph Hellwig

Dave Jones

David S. Miller

Greg KH

[email protected]

Jeff Garzik Linus Torvalds

Martin J. Bligh

Rik van Riel

Robert Love

Rusty Russell

William Lee Irwin III

Density: 70%

Transitivity: 76%

Source: Linux kernel mailing list, October 2002; BCG analysis

Page 5: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 4 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

COMPANIES WITH LINUX INTERESTS EMPLOY ACTIVE PLAYERS

Name

Alan Cox

Andrew Morton

Linus Torvalds

Dave Jones

Jeff Garzik

David S. Miller

Greg KH

Christoph Hellwig

Rusty Russell

William Lee Irwin III

Rik van Riel

Martin J. Bligh

Robert Love

John Bradford

Ego Network

Size

169

91

75

72

71

68

63

51

48

46

42

41

40

36

Nationality Employer

British

Australian

Finnish

British

-

US

US

German

Australian

US

Dutch

British

US

-

Red Hat

Transmeta Inc.

Mandrake

SCO/Caldera

IBM (Ozlabs)

IBM (LTC)

SuSE

Moxi Inc.

WireX

Sun Micros.

Commercializing Linux SoftwareHardware

Conectiva

IBM

Student

Freelance cons.Source: Linux kernel archive, Factiva. Lwn,net/Articles, BCG analysis

Page 6: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 5 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

TOWARD NETWORK PRINCIPLES:HOW OPEN SOURCE DOES IT

Motivating ParticipantsMotivating Participants Development paradigmDevelopment paradigm“Rules of the Game”“Rules of the Game”

Good ideas come from solving a problem or scratching an itch

Modularize codeCode should be open “Free speech, not free beer”

C

“Copyleft” “Release early, release often”“3 community obligations: to give, to receive, to reciprocate”

CC CC

Peer leadership -vision, engagement, code

Teams know where to findwhat they need

“Viral copyright”

Page 7: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 6 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

LINUX IS A CRITICAL CHALLENGE TO MICROSOFTSecurity Is an Advantage for the Open Source OS

Revenue producing licenses

0

5

10

15

20

1999 2000 2001 2002 2003 2004 2005 2006

Licenses(M)

IBM (OS/400)Other NovelUnix

WindowsNT/2000

Linux

Range of Linux

installations

0

50

100

150

200

Microsoft Open SourceStack

Public security vulnerability for server stack

MySQLApache

MozillaLinux

SQL ServerMS IIS

MS IE

Windows

68

173

Alerts2003

Page 8: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 7 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

ON THE MORNING OF DECEMBER 2, 2003, MARTIN POOL RECEIVES TWO EMAILS WITHIN AN HOUR OF ONE ANOTHER

To: [email protected], [email protected]: rsync server compromised, possible vulnerability From: Andrea Barisani <[email protected]> Date: Tue, 2 Dec 2003 23:52:33 +0100 Hi, I'm contacting you about a possible security vulnerability in rsync. Please keep this information confidential. A detailed report will be released to the public once I've exaatcly found what happened. These are some extract of the report I've written. Also see the attachment please. I would appreciate any help in finding out whathappended. Bye and thanks------------------------------------------------------------------------ Today around 03:43 UTC my server (140.105.134.1) was compromised. These are the known facts, the analysis was made by me (lcars) using forensic data from the disks, IDS logs and integrity checking.....

- The box was found tomorrow freezed for no apparent reason, it seems that shortly after the compromise something wrong happened, it was not a proper shutdown. This could be consistent with a kernel exploit....

- The server is a Gentoo box with all latest updates except for the kernel which at the time of the compromise was 2.4.21-ac4.

- The attack vector was definetly rsync....

To: Martin Pool <[email protected]> Subject: Rsync... From: "Michael H. Warfield" <[email protected]> Date: Tue, 2 Dec 2003 18:42:13 -0500 Cc: [email protected] Martin, Are you the current maintainer of record for rsync. Tridge suggested I get in touch with you. Not positive, but there may be a problem we need to touch base on. Mike

Page 9: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 8 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

AB

MP

AT

DD

RR

rsynch Team

SlashdotSecurity breach reported by sysadmin AB to MP and others. In parallel, security specialist MW emails MP about same issue. MP does 4 hours of homeworkG2L

Security beaches are recognized as threat by entire Linux network, but any one breach must be kept confidential within a trusted team until under control

MP studies available data, consults with security expert DD, and engages with AB by phone

On three hours of sleep, AB digs into 8 hour forensic investigation, hands to MP

MW

MP pulls in rsync team including AT, RR, plusGentoo Linux and other security specialists. MP and RR write patch and has it vetted by others

In parallel, BT writes technical announcement to WW Linux community and has it vetted by team; only social recognition edits suggested

Tues, 2 Dec 200311 PM GMT

3 Dec4 AM 8 PMnoon

4 Dec4 AM

G2L

DD

MWAT

RRrsynch

8 AM midnight4 PM 8 AM noon

Participants

Time

WW announcement out to vendor community, Slashdot, and other lists; discussion about outreach to users

ABMP

Work on “honey pot” started by AB and MW

Page 10: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 9 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

NETWORK BUILT A HONEY POT BEFORE THEY WERE FINISHED

Page 11: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 10 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

FIRE AT THE KARIYA #1 PLANT OF AISIN SEIKI4:18 AM February 1, 1997

Source: SMR

Page 12: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 11 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

Toyota

Aisin

source of P-valves (for brakes)

Toyota

AisinAisin distributes blueprints, raw material, undamaged drills, and assigns staff

Aisin, Toyota and other Tier One Suppliers collaborate on an emergency production plan

Tier 2 suppliers team up, under leadership of their Tier 1’s

Entire TPS faces shutdown within 72 hours

22 of 30 plants closed; TPS self organizes to save system, e.g.• Nippon Denso volunteers as the logistics manager

Denso

• Toyota turned to its R&D prototype department• Koritsu Sangyo, a tiny Tier 2 supplier to Aisin, was

first to deliver P-valves

02,000

4,0006,0008,000

10,00012,00014,000

16,00018,000

Sat02/01/97

Tues04/02/97

Wed02/02/97

Mon02/10/97

aily Production of Vehicles

KoritsuSangyo

Fri01/31/97

NipponDenso

Sat02/01/97

Wed02/05/97

Sun02/02/97

Mon02/03/97

Uni

ts

Source: SMR, WSJ

Fire at Kariya #1 Plant – Toyota’s sole

First 1000 ‘P’ valves shipped to Toyota

Daily output of 13,000 vehicles; 62 firms manufacturing “P” valves

Page 13: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 12 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

AISIN SEIKI CONCLUDES EPISODE BY DOCUMENTING WHAT TPS HAD LEARNED

Procedural Guide for the Emergency Resumption of Production — Reflecting First-Hand Experience of a Factory Fire —

Aisin Seiki Co., Ltd.

Contents 1. Thoughts About the Emergency Response p. 2 2. Topics Regarding the Response to Emergency

Production Resumption p. 3 3. Background to the Swift Resumption of Production p. 5 4. Master Workflow for Production Resumption p. 6 5. Each Team's Role and Points about the Procedures p. 7 6. Procedural Guide for Production Resumption by

Individual Team p. 11

Source: Toyota

Page 14: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 13 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

Phase 2: Toyota consults for free to Tier 1 suppliers (OMCD, TSSC)

Phase 1: Supplier associations for Tier 1 suppliers (kyohokai, BAMA)

TOYOTA BUILDS ITS SUPPLY CHAIN TO ENHANCE NETWORK LEARNING

Phase 3: Nested networksand learning groups spanningTier 1 and 2 suppliers (jishyuken, PDA); interfirm employee transfers(shukko)

Across the chain, Toyota builds • Affiliation, loyalty, shared goals,

mutual dependence• Open knowledge-sharing based on a

common ‘semantic’• Teaming norms • Trust that all will be treated fairly• Dense collaboration networks

Common principles used in Japan and North America

Common principles used in Japan and North America

Source: Dyer and Nobeoka “Creating and managing high-performance knowledge-sharing network: the Toyota case” SMJ, 2000

Page 15: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 14 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

LONG TERM TRENDS IN PARTS SOURCING SYSTEMS EMPHASIZES INCREASING TRUST IN SUPPLIERS

provideddrawingsprovideddrawings

design changerequest

design changerequest

reviseddrawingsrevised

drawings

first-tiersupplier

(design unit)

carmaker

factory

second –tier

supplier

supplier'sdrawings

supplier'sdrawings

Detail-controlled parts (Provided drawings)

request forconsigned

design

request forconsigned

design

designservicedesignservice

provideddrawingsprovideddrawings

payment for the service

first-tiersupplier

(design unit)

carmaker

factory

second –tier

supplier

supplier'sdrawings

supplier'sdrawings

Black box parts(Consigned drawings)

designrequestdesignrequest

drawings forapproval

drawings forapproval

approveddrawingsapproveddrawings

first-tiersupplier

(design unit)

carmaker

factory

second –tier

supplier

supplier'sdrawings

supplier'sdrawings

Black box parts(Approved drawings)

Owner of the drawings

Source: Fujimoto The Evolution of a Manufacturing System at Toyota

Page 16: NETWORK ANALYSIS AND BUSINESS: WHY BCG CARES - Analytic Technologies

- 15 -BC Carroll network discussion 16 Mar 04.ppt © The Boston Consulting Group

TPS SUPPLIERS SELF-ORGANIZE ON MAJOR INITIATIVES Supplier Network Restructures Over Time

Toyota Encouraging Supplier Consolidation, Collaboration

Toyota’s Tier One Supplier Network Increasingly Interconnected

In negotiation August 2003

Recent projects• Interior parts and seats (in discussion, August 2003)• Brake products: ADVICS (July 2001)• Plastic fuel tanks: FTS (Feb 2002)• Electronic power steering (Nov 2002)• Map databases: Toyota Mapmaster (1998)

Development/production collaboration• Safety systems (airbags, seatbelts)• Engine parts (throttle bodies, injectors)• Pistons

Production, business transfer and consolidation• A/C compressors• Anti-vibration rubber

Note: This network map is partial representation of existing TPS collaborationsSource: Morgan Stanley, August 21, 2003 Recent changes