Page 1
i | P a g e
Graduation Research Project
NEIGHBORHOOD STORE FORMAT & VISUAL MERCHANDISING
ASSOCCIATED WITH IT
Submitted by
SHIVANI
IN PARTIAL FULFILLMENT OF THE POST GRADUATE DEGREE "MASTER OF
FASHION MANAGEMENT (MFM)"
Submitted to
Department of Fashion Management Studies (FMS)
National Institute of Fashion Technology (NIFT)
Sector-4, Kharghar, Navi Mumbai- 410210
Web: www.nift.ac.in
May, 2016
Page 2
ii | P a g e
Graduation Research Project
NEIGHBORHOOD STORE FORMAT & VISUAL MERCHANDISING
ASSOCCIATED WITH IT
Submitted by
SHIVANI
Under the Supervision of
Mrs. Sonali Saldhana
Assistant Professor
IN PARTIAL FULFILLMENT OF THE POST GRADUATE DEGREE "MASTER OF FASHION
MANAGEMENT (MFM)"
Submitted To
Department of Fashion Management Studies (FMS)
National Institute of Fashion Technology (NIFT)
Sector-4, Kharghar, Navi Mumbai- 410210
Web: www.nift.ac.in
Page 3
iii | P a g e
CERTIFICATE
This is to certify that Ms. SHIVANI of National Institute of Fashion Technology
(NIFT), Mumbai, has successfully completed her GRP work titled Neighborhood
Retail Concept & Visual Merchandising Associated With It in partial fulfillment of
requirement for the completion of 2 Years Post Graduate Programme "Master of
Fashion Management (MFM)" as prescribed by the Department of Fashion
Management Studies (FMS), National Institute of Fashion Technology.
This 'Graduation Research Project' report is the record of authentic work carried
out by him/her during the period from 7 January 2016 to 15 April 2016 under my
mentorship.
Signature
Name of the Faculty Mentor
Designation
Page 4
iv | P a g e
DECLERATION
I, hereby declare that this project entitled “NEIGHBORHOOD RETAIL
CONCEPT AND VISUALMERCHANDISING ASSOCIATED WITH IT” has
been written and submitted under the guidance of Prof, Sonali Saldanha and is my
original work.
I understand that detection of any copying is liable to be punished in any way that
deems fit.
Shivani
Page 5
v | P a g e
ACKNOWLEDGEMENT
I am really grateful to all the people who supported me in executing out these
projects.
Mrs Sonali Saldhana, my college mentor who guided me throughout and gave me
valuable reviews and helped me out whenever I was stuck.
Then I want to thank my Industry Mentors Berit Linashcke who gave me
interesting projects, showed faith in my ideas and gave me liberty to experiment.
The project was carried out successfully with guidance of these people.
(SHIVANI)
Page 6
vi | P a g e
(External Jury Examination Proceedings)
NIFT: MUMBAI
Proceedings of the MFM GRP External Jury Examination of Mr./Ms.
_____________ held at am/pm on 20th May 2016 in NIFT,
Mumbai.
The GRP Internal Jury Examination of Ms. SHIVANI on her MFM GRP
report entitled “
“was conducted in < NIFT Mumbai> at am/pm on 20TH MAY 2016 .
The following members of the External Jury were present:
1. <Name, Designation & Address>
2. <Name, Designation & Address>
3. <Name, Designation & Address>
4. <Name, Designation & Address>
Page 7
vii | P a g e
RECOMMENDATION
The Research scholar Ms. SHIVANI presented the salient features of her
GRP work. This was followed by questions from the External Jury
members. The questions raised by the Jury Examiners were also put to
the scholar. The scholar answered the questions to the full satisfaction of
the jury members.
Based on the scholar’s research work, his/her presentation and also the
clarifications and answers by the scholar to the questions, the board
recommends that Ms. SHIVANI, be awarded the Master Degree in
"Master of Fashion Management (MFM)"
1. (Name of the Jury Member with Signature)
2. (Name of the Jury Member with Signature)
3. (Name of the Jury Member with Signature)
4. (Name of the Jury Member with Signature)
Page 8
viii | P a g e
TABLE OF CONTENTS
Serial
No.
Content
1. Company Profile
2. Project 1
3. Executive Summary
4. Introduction
5. Store Docket
6. Components of Store Docket
7. Fixture Docket
8. Primary research
9. 5 W’s of Fixture Docket
10. Format of Fixture Docket
11. Blue print of the Fixture Docket.
12. Efficiency
13. Functionality
14. Conclusion
17. Executive Summary
18. Literature Review
19. Visual Merchandising
20. About Originals
21. Originals Target Customers
22. Product Hierarchy
23. Retail Concepts in Originals
24. Atelier Retail Concept
25. Fixtures- Atelier/ Studio Concept
Page 9
ix | P a g e
26. Execution Examples
27. Neighborhood Retail Format
28. Journey of Formation
29. Excelling Factors
30. Fixtures of NBHD
31. Execution Examples
32. Future of NBHD Retail Format.
Page 10
x | P a g e
COMPANY PROFILE
Adidas is a German multinational corporation that designs and manufactures
sports shoes, clothing and accessories headquartered in Herzogenaurach, Bavaria.
It is the largest sportswear manufacturer in Europe and the second biggest in the
world. It is the holding company for the Adidas Group, which consists of the
Reebok sportswear company, Taylor Made-Adidas golf company (including
Ashworth), 9.1% of FC Bayern Munich and Runtastic, an Austrian fitness company.
Adidas revenue for 2012 was listed at €14.88 billion.
During the mid to late 1990s, Adidas divided the brand into three main groups
with each a separate focus:
Adidas Performance was designed to maintain their devotion to the
athlete;
Adidas Originals was designed to focus on the brand's earlier designs which
remained a popular life-style icon; and
Style Essentials, which dealt with the fashion market; the main group within
this being Y-3 (which is a collaboration between Adidas and renowned
Japanese fashion designer Yohji Yamamoto - the Y representing Yamamoto
and the 3 representing the three stripes of Adidas).
"Adidas is all in" is the current global marketing strategy slogan for Adidas. The
slogan aims to tie all brands and labels together, presenting a unified image to
consumers interested in sports, fashion, street, music and pop culture. There
appears to be connection with the phrase "all-in" meaning "exhausted" in some
English speaking nations.
Page 11
xi | P a g e
Everything they do is rooted in sports. At the very heart of 'creating the new' are
the brands. With 'Creating the New', we will get closer to customers than ever
before. To achieve that, their plan is based on three strategic choices:
Speed: We will become the first true fast sports company: Fast in satisfying
consumer needs, fast in internal decision-making.
Cities: We have identified six key cities in which we want to grow share of
mind, share of market and share of trend: New York, Los Angeles, Shanghai,
Tokyo, London and Paris.
Open source: We will be the first sports company that invites athletes,
consumers and partners to be part of our brands
Page 12
xii | P a g e
The adidas company owns three major brands Adidas Performance, Originals and
Reebok. The further categorization of Adidas is shown in the table above. All the
three sub brands targets different customers and have different brand attributes.
Sports Performance Style Originals
Page 13
xiii | P a g e
PROJECT 1
Fixture Docket
Page 14
xiv | P a g e
EXECUTIVE SUMMARY
OBJECTIVE
The objective behind this project is to provide an online platform to the
stores with same retail concept to share fixture data which directly
affects the visual display of merchandise.
PURPOSE
The purpose of this project is to make possible an online platform
which provides helps to merchandising team, visual merchandising
team, on floor staff and store managers. To keep a count of all the
fixtures those are there in a store and are used for the display of
articles. To provide further help in planning of merchandise assortment,
stock replenishment, and visual merchandising executions.
Page 15
xv | P a g e
SCOPE
The scope of this project is to come up with a tool which can be
updated online from various across. This tool connects various teams
such as visual merchandising, merchandising, on floor staff. It plans to
simplify the procedure of stock replenishment, visual merchandise, and
visual composition of store and merchandise assortment. The tool is
made out very simple so that the on floor staff can update it easily and
comprehend it without difficulties.
METHODOLOGY
All the data has been traced from the various visual merchandising
manuals of Originals.
Also, primary research about whether a tool like fixture docket will be
helpful was done. Visual merchandising team, merchandising team and
as well as on floor staff of CP Originals, Pop Up store in Hauz Khas
Village were questioned.
The making of Fixture Docket was with the help of VM Manuals and
Visual Merchandising team.
Page 16
xvi | P a g e
INTRODUCTION
Store docket is something which is a quintessential tool of visual merchandising
for any brand. But the idea behind making a tool known as Fixture Docket for
Adidas originals is to ease the procedure of merchandise assortment,
merchandise planning, stock replenishment and visual display of the store.
Fixture docket which is an online tool has the updated fixture count of each
originals store depending on the retail concept. Online updates help VM team,
merchandising team and on floor staff to perform their tasks easily and save time.
It also connects the store with other stores and with corporate office. Makes
exchanging data and information easy.
This Fixture docket is made from the VM manuals of particular retail concept.
There are three concepts in Originals
ATELIER
NEIGBORHOOD
STUDIO
SIS
Four types of manual as per the concepts will be there to simplify and make
recording of data easy and accessible.
Page 17
xvii | P a g e
Store Docket
Store docket is a collective data file which includes all the details related to VM
elements such as windows, mannequin clusters, focal point display podiums, VM
stationary, props inventory and details, mannequin inventory, promotion
collateral stationary, pillar and common areas such as negative areas, cash
counter walls, trial room doors etc.
Store Docket can be of various types. In basic terms it is an accumulation of all the
fixtures, elements of visual display, VM tools, communication tools used in any
store. A brand can have single store docket which has the entire element or
different store docket for different elements.
Store docket is a great tool which can encapsulate wide information in numbers
which makes it easier to plan the store at store level as well as at regional and
global level.
Page 18
xviii | P a g e
Components of Store Docket
A store docket will have all the elements which are used in store from hard
fixtures to movable fixtures, communication tools, mannequins, hangers, hang
rails etc.
When any store is planned, the first thing required is a blueprint, in retail
terminologies known as store layout. A store layout usually has the description of
what section has to be where and what percentage of each section has to be
there in whole. Below is the store layout of Zirakpur Factory Outlet.
Page 19
xix | P a g e
Since this is a Mega Factory Outlet retail format it has both brands Adidas
Performance and Originals. A store layout clearly demarcates each section and its
whereabouts as well as the percentage it should have in the store.
Above store has the ratio of 50:50 that of performance to originals.
The left side is for originals.
Below is store layout for the originals in the store.
Page 20
xx | P a g e
According to the respective store layout further planning are done. Fixtures that
are to be put in a store depend on the store layout and the retail concept. As per
the size of the store and what section makes how much of the store a fixture list is
drawn out. Below is how a typical fixture count sheet looks like.
Page 21
xxi | P a g e
This kind of list is made for every store which is coming up. The project planning
team with visual merchandising team decides the place of each fixture in the
store.
Page 22
xxii | P a g e
Fixture Docket
This fixture docket is intended to provide all key information required for the
preparation, planning and implementation of merchandise assortment, stock
replenishment and visual merchandise display respectively.
Implemented correctly, the store docket format will help in keeping account of
fixture count of any store with any concept. Different fixture docket will be for
different concept, keeping in mind the diversification the concepts have. The
format can be rotated PAN India whilst being flexible enough to accommodate
local requirements.
The manual includes guidelines about the retail concept it is been made for,
intended to achieve a common approach to store planning, procurement and
implementation across India.
All renderings, graphics and images within this manual are meant for illustration
only and not as accurate representations.
The idea behind this concept is that fixtures used in any retail concepts play a very
important part. Fixtures are used as per global guidelines. But since each store’s
size and concept vary, the fixtures used in a particular store differ too from all the
other stores. In that sense, every store is unique in terms of the store plan, store
display and visual merchandising. And a great deal about store display and visual
merchandising depends on the fixtures used in the store.
Page 23
xxiii | P a g e
PRIMARY RESEARCH
Visual merchandising team, merchandising team and on floor staff were
interviewed. The interview was conducted to understand following points-
Is it feasible?
Is it can be made an online tool?
Will teams use it?
Will it be of any help?
Will it make any tasks easier?
1. Do you think this type of tool will be of any help?
Ans- “I guess if executed as per the plan, it can be a help in knowing what
fixtures are there and that way we can experiment and change visual display of
store. Moreover, store people will have clear guidelines and changes can be
made on a consistent basis. Merchandising team can use that too.”- Krunal
Kapadia, PAN India Visual Merchandiser for Originals.
Ans- “Yes, at least we will know what capacity per article to display because as
per the stock we keep on changing that.” Priyanka, Store Manager- CP N Block.
Ans- “I think it is good. Here in Chandigarh we don’t have frequent visits from
VM team. We’ll have a track of what is going on in other EBO’s and thus, it will
help us in maintain consistency. Rahul, Store Manager- Chandigarh.
Page 24
xxiv | P a g e
Ans- “I don’t think so. Though there is no tool as such but yes we can keep a
track of merchandise”- Kartikeya, Merchandising team.
2. Do you think it will be possible to execute some tool like
this?
Ans- “I think just an excel sheet will be possible.”- Krunal Kapadia
Ans- “Yes, on DAB it is possible to make such a thing.” - Rahul Chauhan, Project
Planning Team.
Ans - “Sounds Interesting. A format is required. Updating on DAB can be
done.” Fridaus, VM Team.
Ans- “If constant updating is done, then can work quite well.” Justin Varghese,
Project Planning Team.
3. Will it be easy to use and can it be updated regularly?
Ans- Yes, if we are being told how to use it can be updated regularly. You just
have to put data when capacity changes, that won’t be tough. Priyanka, Store
Manager, CP Originals.
Ans- In fact it will be easier. Updating on an excel sheet will be easier. Also the
feature that we can have contact with other stores as well is good. It will help
in retaining customers who can’t find their sizes.” Dipean, Store Manager, DLF
Place Saket.
Page 25
xxv | P a g e
CONCLUSION
As per the answers received, this tool, if executed properly, can be of great
help. Also, it is efficient and doable. The three teams who were interviewed
were positive about it. The conclusion came out to be-
Yes, it is feasible.
Yes, an online tool can be made easily and that would be better.
Visual merchandising team and store team found it useful.
Merchandising team is onboard too.
Yes, all the three teams agreed that it is of use.
Yes, if something like this is done will be of great help and at various
levels.
So, with the positive reviews and opinions from people this project was taken
forward and a format has been prepared. This format is just for graphic
representation. Also the images used in the projects have the rights issued by
Adidas. The pictures and all the data used are just for the project and are not and
should not be used for any other purpose at all.
Page 26
xxvi | P a g e
What?
The whole idea behind fixture docket is to ease the whole process of merchandise
assortment, visual planning, and stock replenishment. Merchandising team, visual
merchandising team and on floor staff, store managers can use the fixture docket.
Fixture docket is made to encapsulate only those fixtures which hold any sort of
merchandise whether shoes, apparels, accessory. The whole idea is to keep track
of only those fixtures which are required for the merchandise display.
Why?
In every store visual merchandising, stock keeps on changing. Almost every month
there are, if not apparent, subtle changes in every store as per the campaign or
any launch. Moreover, stock keeps on changing everyday because of sales.
Also, experimenting with fixtures can give a new look and feel to the store. And
with every new launch or stock replenishment and at times of sales changes in
fixture are made.
There are always guidelines to follow up when any store is being set up. How
much quantity and capacity of merchandise has to be displayed is all mentioned
in a visual merchandising manual. The guidelines may vary as per retail concept
but it is quintessential to follow these guidelines so as to maintain the consistency
in each store
Page 29
xxix | P a g e
All the stores have to follow these guidelines which are mentioned in the visual
merchandise manual of that concept. Above are the guidelines from Atelier
Concept of Originals. All the stores with atelier concept are supposed to follow
these guidelines for merchandise display.
With the help of these manuals a tool has to be made which keeps a sync of all
the merchandise with respect to fixture.
So, an excel sheet can be made which can be put on DAB, every store will have
access to DAB as well as visual merchandising department and merchandising
department can check on the DAB things such as what is the visual display of
store , what fixture has what capacity and quantity and what quantity and
capacity is displayed. Merchandising team can check how much stock is still on
display and how much in stock room and thus can decide the stock
replenishment. Also the store staff will have clear idea of how much and what to
display on a particular fixture to maintain consistency. That is the whole idea
behind designing a fixture docket.
The excel sheet for the fixture docket would look like this. First column is of the
fixture with the picture. Again, fixtures which have any sort of merchandise
display are put in this fixture. Next column is of total quantity of fixture. In this
the fixtures that have been used on the floor are recorded. Next column would
be of whether the fixture used is for display of men’s merchandise or women’s.
Next column would be of minimum, ideal and maximum capacity that the fixture
can hold at various points of time. Next column would be of article displayed.
Page 33
xxxiii | P a g e
HOW?
Each store with the atelier concept will update the following information. It can
be done at the start and end of each month. And whenever any campaign is being
launched and at the sale time as these are the times when most merchandise is
changed.
EFFICENCY
Through this tool an easy planning of merchandise assortment can be done. As
soon as quantity of a particular article is lacking it will be updated on DAB and
merchandising team can plan the stock replenishment.
Moreover, the most distinguishable feature of this tool will be that all the stores
are inter connected and hence, if any customer is asking for an article which is not
available in that store an easy check can be done on DAB and any store which has
the availability can be connected and the article can be delivered. This way every
stock exchange among store is in records and chances of misplacement of the
stock diminishes.
Also, it becomes easy to know that how many fixtures are used in a store at a
particular time and what is the maximum capacity of a store. And as per that the
new stock can be delivered. An exact idea of how many articles and how much
capacity of merchandise can the store put on display makes sure that only the
stock required is delivered otherwise an excess of stock goes lying in the stock
room.
Page 34
xxxiv | P a g e
FUNCTIONALITY
A tool that connects all the stores of same retail concept. Every store
updates the fixture that are there in the store and how much stock
(quantity * capacity) is displayed per fixture. Now that way following things
are known-
How much is stock is on display.
Stores being in contact with other stores can always get stock delivered for
customers.
Since the stock on display is always updated, merchandising team can know
what stock is required and what size.
The visual merchandising team can decide what style and theme to put on
display as per the capacity of various fixtures.
Also, the visual composition can be changed knowing the fixture of the
stores.
The Visual Merchandising team has started rotating the excel sheet to the store
to start with. If it goes per plan it might get converted into online tool.
Page 35
xxxv | P a g e
PROJECT 2
NEIGHBORHOOD RETAIL
CONCEPT AND VISUAL
MERCHANDISING ASSOCIATED
WITH IT
Page 36
xxxvi | P a g e
EXECUTIVE SUMMARY
Background
The India Retail Industry is the largest among all the industries, accounting for
over ten per cent of the country’s GDP and around eight per cent of the
employment. The Retail Industry in India has come forth as one of the most
dynamic and fast paced industries with several players entering the market.
India is now the main attraction for many global brands and Adidas being one of
them. These brands know the potential India has and hence, are tapping, almost,
every area which is related to customers. Visual Merchandising is one of those
areas and not to mention, it is the most important one.
This project entails with one of the most exciting retail concept- NEIGHBORHOOD
RETAIL CONCEPT, which is coming in India for the very first time. Also, the visual
merchandising associated with it which is followed by expectation from and scope
of this retail format and ultimately, a comparison with Global Neighborhood
store.
PURPOSE
The purpose of this project is to understand the experience different retail
formats bring for customers. Does it help in escalating sales numbers? How
different the impact of these retail formats is in India and Global? What role visual
merchandising plays and how it differs from region to region?
Page 37
xxxvii | P a g e
SCOPE
The scope of the study is to find out the importance of coming up with new retail
formats constantly for the customers who are always in search of new
experiences. Further, to find out does the same retail concept can have same
impact in India and Global and if not, what are the differences.
Also, the importance visual merchandising plays in providing customers with such
experience and the impact it can have in sales figures. How visual merchandising
in Neighborhood store differs from other retail formats of Adidas.
METHODOLOGY
To conduct the project and to figure out the visual merchandising a thorough
study of the global manual for neighborhood retail concept was done. All the
images are retracted from the manuals. All renderings, graphics and images
within this project are meant for illustration only and not as accurate
representations.
Page 38
xxxviii | P a g e
LITREATURE REVIEW
The retail format is the store ‘package’ that the retailer presents to the shopper.
Store Formats are formats based on the physical store where the vendor interacts
with the customer. It is the mix of variables that retailers use to develop their
business strategies and constitute the mix as assortment, price, transactional
convenience and experience.
The practice of retailing is continuously evolving. New formats are born and old
ones die. Incessant pressure to improve efficiency and effectiveness and a
continual effort to serve the customer better forces the retailers to find new ways
of doing business. This has also resulted in a shortened lifecycle for retail formats.
For example, Originals Pop Up Store which came in Hauz Khas Village, Delhi and
will be in service for around 3-4 months. The idea behind this, coming up with a
store with a short span, was to publicize and bring to notice the brand Originals
which in India is not performing that well despite its overwhelming success
globally. The Pop Up concept only puts on display the latest collection and is
doing great business. Hence, bringing up new concepts which are able to create
excitement in customers is very significant to attract customers who are striving
for new experiences.
Hence, this project tries to understand the uniqueness of Neighborhood concept,
how it is different from other retail formats.
Page 39
xxxix | P a g e
Visual Merchandising
Visual merchandising is a retail strategy that maximizes the aesthetics of a
product with the intent to increase sales. Visual merchandising can also play a
role in the look, feel and culture of a brand. Done well, it can create awareness
while simultaneously increasing brand loyalty. Most importantly, it can draw
customers in and close the sale – all based on the aesthetic quality of your retail
display.
Visual merchandising is also coined as the Art of Retailing. Related o the world of
apparel and fashion visual merchandising has great impact and utmost relation in
retailing.
There is a saying -“Give the customer a reason to buy”. Visual merchandising has
increased tremendously in importance with the growth of self-service retailing.
The purpose of such visual merchandising is to attract, engage, and motivate the
customer towards making a purchase.
The project also the visual merchandising associated with the Neighborhood
Retail Format. Visual merchandising that plays important role in any store is done
differently in this concept. Many inspirations, new ideas are put together and
then the visuals to be used, fixtures and in store communications and all the other
elements associated with visual merchandising have been decided upon.
Together with retail format and visual merchandising the project also tries to
understand what the expectations from neighborhood concept are. Also, a
comparison of this store is done with global stores of Adidas that already have
this concept to understand how formats and concepts have to be adapted as per
the customers.
Page 40
xl | P a g e
About Adidas originals
Adidas Originals is a line of casual sports clothing, the heritage line of German
sportswear brand Adidas specializing in shoes, shirts, coats, bags, sunglasses and
other accessories.
The clothing and the accessories are under the categories Superstar, Adicolor
among others, they are designed under the Adidas Company. There was also a
collection named "Originals Denim" by Diesel a concept being trialed in New York
and Berlin.
The brand uses the famous Trefoil logo, which was originally used on all adidas
products until the company decided in 1997 that the trefoil logo would thereafter
only be used on heritage products, and was replaced on other products by the
Performance logo, which has previously been used on the "Equipment" range of
products since 1991. Adidas Originals covers sports fashion styles with strong
references to the decades between the 1940s to 1980s. The brand has a
distinctively retro old school feel.
Page 41
xli | P a g e
The Originals Target Consumer
• The target consumer spectrum for the Adidas group is composed of 6 consumer
groups.
• Originals focus on three of them.
The Streetwear hound being the main target
Trend cadettes
Sporty teens
Page 42
xlii | P a g e
Streetwear Hounds
• Individualist: seeks differentiation, appreciates craft, substance, story.
• Interested in sports as well as fashion.
• Narrow set of inspiration sources, including brands, magazines, travel.
• Selective with respect to items, brands, and stores when shopping.
The Sport Teens
• Active youngster: Confident, outgoing, positive, curious.
• Wide interests: Music, sports, fashion, tech, etc.
• Heavy media consumption: Open to guidance.
• Enjoy shopping: Big brands, larger stores, many items.
The Trend Cadettes
• Grounded young adult: Realistic, social & emotional, likes discovery.
• Music matters: Indie, local pop, hip hop. Low interest in sports.
• Use media for inspiration, but puts looks together.
• Love shopping: Social fun event, mixed stores, brands less relevant.
Page 43
xliii | P a g e
Street wear Hound Sporty Teen Trend Cadettes
Style
Requirements
Simple and Plan
Sporty
Elegant
Branded
Mix and Match
Street Style
Urban and Cool
Branded
Mix and Match
Comfortable
Urban and Cool
Branded
The brand originals’ main target is the street wear hound. The brand original is
mostly about street clothing. Clothing which is of street style yet elegant in its
own ways. But that doesn’t leave behind the comfort factor.
Designers like Rita Ora, Jeremy Scott have designed for originals. The collection is
inspired with sportsmen like Stan Smith and with musicians like Pharell. Quirky
yet extra ordinary stylish clothes are the essence of originals.
Page 44
xliv | P a g e
PRODUCT HIREARCHY
One of the aims of the Neighborhood concept is to highlight the brands more
fashion/street wear focused products. The product segmentations that need to
be the most focal at all times are highlighted below:
The visual merchandising of the Originals store is done keeping in account the
product strategy and the target customers. The visual merchandising is such that
the statement products are displayed in a manner that they are the first thing
visible when the customer enters any store.
Page 45
xlv | P a g e
Retail Concepts in Originals
There are three main concepts in Originals. Depending on the size and location of
the store a retail concept is being chosen.
Atelier
Neighborhood
Studio
A store which is in a B grade city and is small in size will most probably adopt
studio concept. Stores in A grade cities will have atelier retail concept. SIS’s
concept will also depend on the location the store is. Neighborhood retail concept
is exclusively for model stores only.
In total there are 15 EBO’s across India and 23 SIS’s.
The concept atelier is the modified version of retail concept studio. All the stores
of A grade cities which have studio retail concept are in process of being
renovated to Atelier retail concept.
Page 46
xlvi | P a g e
Atelier Retail Concept
The soul of the trefoil dates back to the brand’s founder, Adi Dassler. His
innovative spirit took on a life of its own as different pockets of culture and
people from around the world started wearing his products outside the courts,
pitches and stadiums. From east coast hip hop, to west coast skate, to graffiti
artists, to graphic art, to reggae, to rock, they saw the genuine passion stitched
into every product and brought their own personalities to create new expressions
of individual style —the true meaning of originality.
Store fixtures have strong references to the adidas heritage but have been
creatively re-engineered to create a modern interpretation of Adi Dassler’s
craftsmen workshop, with white distressed wood and merchandise presented in a
series of boxes and alcoves. The adidas Originals store is an open, welcoming
atelier. An one-of-a-kind destination where customers interact with the brand in a
truly creative way.
Page 47
xlvii | P a g e
Product Hierarchy for concepts
This product hierarchy remains same irrespective of the retail concept. In every
store the emphasis is on to display statement products. Then moving down as per
the pyramid above. First emphasis is on statement products and the last is on
core sports products and then coming to kids.
Page 48
xlviii | P a g e
Fixtures for Studio and Atelier Retail Concept
Page 50
l | P a g e
ATELIER/ STUDIO EXECUTION EXAMPLES
Page 51
li | P a g e
As from the pictures above the conclusion can be made that both atelier and
studio concept don’t give a premium feel to the store. The merchandise displayed
is more for a premium brand and the fixtures used are beautifully designed but
not much fixtures are there for the display of the statement products. And now if
you compare it with Neighborhood retail concept, the concept only is designed to
give a premium feel to the whole store. The below is the visual merchandising
tools of neighborhood concept to make a comparison.
Page 52
lii | P a g e
ABOUT NEIGHBORHOOD RETAIL CONCEPT
By plugging into the pulse of trendsetters, artists and “streetwear hounds,” global
sporting goods giant adidas (Herzogenaurach, Germany) has found an imaginative
channel for balancing brand consistency with localized store design. Dubbed
Neighborhood, or “NBHD,” the new retail concept rolled out in its flagships in
Berlin; Shanghai; Seoul, South Korea; and London enhances the cachet of adidas’
Originals collections by uniquely translating the spirit of each city into regional
store adaptations that connect with these communities’ creative youth cultures.
Adidas met the challenge of conveying brand consistency by establishing
principles that are store-to-store hallmarks, interpreted individually for each
locale. The classic Originals trefoil symbol has been reimagined and married with
a 3-D map of each store’s host city; limited edition ZX Flux shoes have been
designed to coincide with each launch; and “manifestos,” voicing the vibe of each
neighborhood’s streets, influenced the visual artists who translated these
conversations into craft.
Oliver Fehl, adidas’ senior director of retail concepts, explains that the brand
relied on its local teams’ deep-rooted knowledge of resident artists and
influencers to give each store its buzz and differentiation. “The artists we are
partnering with fully understand the legacy of styles and associated facets of the
culture,” Fehl says. “In addition, each store supports local creatives through
exhibitions that showcase their work.”
Key to NBHD’s credibility, the architectural style of each venue should have an
authentic, urban vibe. “The Neighborhood concept provides us with the depth to
use the streets as our inspiration and utilize the raw elements of each building to
Page 53
liii | P a g e
its maximum potential,” Fehl says. “Our aim was for every space to feel real,
honest, unfiltered and experienced.”
JOURNEY OF DISCOVERY
Each location offered unexpected elements hidden behind plastered walls: old
brickwork that was cleanable, closed windows that could be opened and existing
flooring that could be renewed. At the Shanghai flagship, the heritage façade of
the former Jia Hotel was retained to better integrate the store into the historic
architecture of the building. Shanghai brick clads the footwear display walls, while
seating is an interpretation of a northern-Chinese kang – a brick platform warmed
by a fire below. The Seoul location, comprising exposed concrete, masonry and
randomly placed windows, tells the story of past generations housed in the space.
In London, the layers were stripped back to original brick, plaster finishes and
steel beams that add to its gritty authenticity.
Page 54
liv | P a g e
WHAT MAKES IT STAND OUT?
Page 56
lvi | P a g e
FIXTURES- NEIGHBORHOOD RETAIL CONCEPT
Page 58
lviii | P a g e
EXECUTION EXAMPLES
Page 59
lix | P a g e
The store, as can be seen, gives a very premium feel. Also the inspiration- street
can be seen in all over the store. The walls are not polished. They are grey in color
and with a rugged texture. There are graffiti in store to give a street feel and the
3D Map of the location the store is in.
Future of Neighborhood Retail Concept in India
Recently, in April one store with neighborhood retail concept was opened in VR
Mall, Bangalore. That is the first model store in India.
Page 61
lxi | P a g e
FUTURE OF NBHD RETAIL FORMAT
The adidas team in India plans to open 3 model stores in India by 2018. The
research is undergoing for the location. The decision will be made on the
performance of this first neighborhood retail in VR Mall.
But according to the prediction the model store is expected to generate sales
which will be 15% more than the other retail concepts (a comparison of first
month of sales).
Also, the statistics says that to increase the sales of Originals it is very important
to come up with model stores. In India, people don’t know about Originals and
thus to create awareness it becomes quintessential to open stores which draw
footfalls.
Page 62
lxii | P a g e
Bibliography
Neighborhood VM Manual 2.0
OCS VM Manual
Atelier VM Manual
DAB – Digital Access Box
www.adidas.co.in
http://retaildesignblog.net/2015/02/11/adidas-nbhd-concept-store-berlin-
germany/