Neighborhood Health Services, Inc. Information System by: Group 12 Information System by: Group 12 Kevin Nanns | Blake Bieber Kevin Nanns | Blake Bieber William Davenport | Bryan William Davenport | Bryan Valentine Valentine 438 W Brevard Street 438 W Brevard Street Tallahassee, FL 32301 Tallahassee, FL 32301 http://slis-seventeen.lis.fsu.edu/~SU264-12/in dex.html
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Neighborhood Health Services, Inc. Information System by: Group 12 Kevin Nanns | Blake Bieber William Davenport | Bryan Valentine 438 W Brevard Street.
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Neighborhood Health Services, Inc.
Neighborhood Health Services, Inc.
Information System by: Group Information System by: Group 1212
Kevin Nanns | Blake BieberKevin Nanns | Blake Bieber
William Davenport | Bryan ValentineWilliam Davenport | Bryan Valentine
4. Improvements on the Site 4. Improvements on the Site
5. What We Learned 5. What We Learned
Neighborhood Health Services, Inc. Group 12
About NHSAbout NHS
NHS is a community-based health center providing medical, mental, social and health education services to low-income, uninsured and homeless individuals.
These services include primary health care, specialty clinics like cardiology, dermatology, endocrinology, gynecology, nutrition, optometry, orthopedics, mental health care and case management.
We started the analysis with an initial interview with Inzlea McGlockton from NHS. From our meeting with Inzlea we identified our primary & secondary users.
• When we analyzed our primary users of the site, we discovered that many of the clients maybe utilizing older computer equipment and working with dial-up internet. The primary user goals for this site are to gain general information about NHS, such as hours of operation, location, services, etc.
• The secondary users of the site are organizations and other third parts looking to donate to NHS
How we determined NHS site Users:How we determined NHS site Users:
Neighborhood Health Services, Inc. Group 12
NHS Prototype Site DesignNHS Prototype Site Design
DHTML NAV.COLOR & TABLES FRAMES
The info was organized into broad sections. Then it was broken down using the DHTML menu.
Navigational structure is simple. The majority of the links are on the side & static on every page.
NHS chose the color scheme & the website was created entirely with the uses of html tables.
The use of tables give the appearance of frames, but allows for better usability.
Neighborhood Health Services, Inc. Group 12
NHS Website PresentationNHS Website Presentation
• Lets take the time to review the Neighborhood Health Services, Inc. website.
Neighborhood Health Services, Inc. Group 12
NHS Usability AnalysisNHS Usability Analysis
Test Subjects• Joseph Reina #5• Cheryl Werner #5• Curtis Sineath #5• Michael Nelson #5• Stephany Jones #11
Test Locations• College of
Information Goldstein Library study tables.
• Goldstein Library computer lab.
* All test subjects are students in the College of Information and are enrolled in LIS3267.
* All tests were completed with minimal distractions. In only a few cases were other individuals present.
Neighborhood Health Services, Inc. Group 12
NHS Usability ProtocolNHS Usability Protocol
Questions / Tasks
1. You want to understand what NHS is as an organization. How?2. Please find the NHS mission statement.3. Where would you find information about NHS’s involvement with
the community?4. What services does NHS provide?5. Before a visit to NHS, where are the forms you need to acquire?6. You want to find the location of NHS. How?7. If you would like to donate to NHS. How?8. How would you make a donation to NHS?
Neighborhood Health Services, Inc. Group 12
NHS Usability ResultsNHS Usability Results
• Easy Navigation• Good Functionality• Cosmetically Pleasing
(good color choice and good tabled layout)
• Proper Information Load (not too little and not too much)
Neighborhood Health Services, Inc. Group 12
NHS Tabled Usability Test ResultsNHS Tabled Usability Test Results
Q1 Q2 Q3 Q4 Q5 Q6 Q7 Q8
Joseph R. ** ** ** ** ** **Cheryl W. ** ** ** ** ** **Curtis S. ** ** ** ** ** **
Michael N. ** ** ** ** ** **Stephany J. ** ** ** ** ** **
Rate of Rate of Perfection:Perfection:
4 5 1 5 4 1 5 5
* Stars represent the test subjects ability to complete each question without difficult. Rate of perfection is out of 5 points total.
Neighborhood Health Services, Inc. Group 12
NHS Top 3 Site ImprovementsNHS Top 3 Site Improvements
1We moved the Location/Map hyperlink from the top of the site, to the main global menu on the right.
Before
After
Neighborhood Health Services, Inc. Group 12
NHS Top 3 Site ImprovementsNHS Top 3 Site Improvements
2We decided to move our NHS general information (which was before a separate page) to the home page.
Before
After
Neighborhood Health Services, Inc. Group 12
NHS Top 3 Site ImprovementsNHS Top 3 Site Improvements
3The 3rd change is actually two changes. We took off the text above the menu that said “Menu”. We also changed “Applications” link to “Forms”.
At first, our group envisioned a website project that involved simple communication, simple content development, simple website design and a perfect final project. We looked at this project with ease.