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The New Normal Negotiations (Asymmetric Information) 13 Feb 2010 London 1 Tuesday, 23 February 2010
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Page 1: Negotiations

The New NormalNegotiations (Asymmetric Information)

13 Feb 2010London

1Tuesday, 23 February 2010

Page 2: Negotiations

Copyright

2

John B. Corey Jr.Chelsea Private Equity, LLC

2Tuesday, 23 February 2010

Page 3: Negotiations

CopyrightThis work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.0 UK: England & Wales License. To view a copy of this license, visit

http://creativecommons.org/licenses/by-nc-sa/2.0/uk/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 UK: Scotland License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/scotland/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/3.0/us/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 3.0 New Zealand License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/3.0/nz/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

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This work is licensed under the Creative Commons Attribution-Noncommercial-Share Alike 2.5 Israel License. To view a copy of this license, visit http://creativecommons.org/licenses/by-nc-sa/2.5/il/ or send a letter to Creative Commons, 171 Second Street, Suite 300, San Francisco, California, 94105, USA.

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2

John B. Corey Jr.Chelsea Private Equity, LLC

2Tuesday, 23 February 2010

Page 4: Negotiations

Introduction

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IntroductionJohn B. Corey Jr.

BS in Computer Science

www.LinkedIn.com/in/JohnCorey

Follow me on Twitter -> www.Twitter.com/John_Corey

25+ years of real estate investing ; UK resident since 1994

UK, US - spanning 11 time zones

www.ChelseaPrivateEquity.com/blog

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Page 6: Negotiations

Why Are You Here?

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Why Are You Here?

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Why are you here? Let’s negotiate today’s session goals

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Why Are You Here?

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Why are you here? Let’s negotiate today’s session goals

What do you fear?

What if your fear is actually true? How bad could it be?

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Page 9: Negotiations

Why Are You Here?

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Why are you here? Let’s negotiate today’s session goals

What do you fear?

What if your fear is actually true? How bad could it be?

How will you know if you are getting better at negotiating?

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Why Are You Here?

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Why are you here? Let’s negotiate today’s session goals

What do you fear?

What if your fear is actually true? How bad could it be?

How will you know if you are getting better at negotiating?

What does the word ‘negotiate’ actually mean to you?

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Why Are You Here?

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Why are you here? Let’s negotiate today’s session goals

What do you fear?

What if your fear is actually true? How bad could it be?

How will you know if you are getting better at negotiating?

What does the word ‘negotiate’ actually mean to you?

Let’s go back to square one (‘first principles’)

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Definition: Negotiation

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negotiation |nəˌgō sh ēˈā sh ən|noun (also negotiations)discussion aimed at reaching an agreement

noun1 (negotiations) the negotiations resume next week: discussion(s), talks, deliberations; conference, debate, dialogue, consultation; mediation, arbitration, conciliation.2 the negotiation of the deal: arrangement, brokering; settlement, conclusion, completion, transaction.

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Why Are You Negotiating?

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Why Are You Negotiating?Decide what your high level goals are. A sense of direction

Avoid assumptions about what will happen. Keep an open mind

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Why Are You Negotiating?Decide what your high level goals are. A sense of direction

Avoid assumptions about what will happen. Keep an open mind

Why is the other person there? The counterparty must have a reason for engaging with you. Find out what it is. It might take time as you likely need to build trust first

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Why Are You Negotiating?Decide what your high level goals are. A sense of direction

Avoid assumptions about what will happen. Keep an open mind

Why is the other person there? The counterparty must have a reason for engaging with you. Find out what it is. It might take time as you likely need to build trust first

Know your position at all times. Spend more time doing your homework than negotiating

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Background & Homework

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Background & HomeworkReseach the facts. For real estate figure out the details about the property, who the owner of record it, what else might be on the property title, the numbers, the area details, the demographics

You cannot brainstorm for ways to make a deal work if you do not even know what you are dealing with. Grab the bull by the horns. And keep an open mind

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Background & HomeworkReseach the facts. For real estate figure out the details about the property, who the owner of record it, what else might be on the property title, the numbers, the area details, the demographics

You cannot brainstorm for ways to make a deal work if you do not even know what you are dealing with. Grab the bull by the horns. And keep an open mind

Understand the counterparty’s problems. They do not volunteer the ugly stuff to a stranger. Get to really know them. Two ears, one mouth. Listen. [Bring duct tape if necessary - joke!]

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Use a Process

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Use a ProcessUse a standardize process to stay on target. Scaleability is improved.

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Use a ProcessUse a standardize process to stay on target. Scaleability is improved.

Turn your process into a methodology. Brand/name the methodolgy

Methodologies have visible attributes: forms, checkpoints, deliveries

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Use a ProcessUse a standardize process to stay on target. Scaleability is improved.

Turn your process into a methodology. Brand/name the methodolgy

Methodologies have visible attributes: forms, checkpoints, deliveries

Tangent: People pay more for a methodology than they will pay to rent time from a person. The Big 4 sell methodologies. Security & trust

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Use a ProcessUse a standardize process to stay on target. Scaleability is improved.

Turn your process into a methodology. Brand/name the methodolgy

Methodologies have visible attributes: forms, checkpoints, deliveries

Tangent: People pay more for a methodology than they will pay to rent time from a person. The Big 4 sell methodologies. Security & trust

You can build trust with a stranger when you show them how you will use a methodology to safeguard their position; to solve their problems

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Methodology

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Methodology(1) Initial contact - standardize the info you collect

Educate the counterparty as to the steps they can expect (1-7)

Do what you tell them you will do. Make it easy for them to see you are doing it. Reports, check lists, email updates

(2) Research the property & collect all the background info

(3) Interview the counterparty to fill in the gaps plus verify the info; due diligence. Remember, verify the facts independently

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Methodology (cont.)

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Methodology (cont.)

(4) Present your offers. Yes, seriously consider presenting multiple offers so the seller has choice

Explain how the each offer addresses what the counterparty needs. Logically, let them write the offer

(5) Follow up to get closer one way (deal) or another (no deal)

(6) Execute to plan following on the methodology. No ad-lib

(7) Manage steps after agreement to completion using the methodology

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Poker Face

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Poker Face

Be prepared to walk away.

No deal should be a make or break deal. Avoid those situations

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Poker Face

Be prepared to walk away.

No deal should be a make or break deal. Avoid those situations

Let the counterparty come back to you. If your offer is a good one then let it stand. Be in no rush to change or improve your offer

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Poker Face

Be prepared to walk away.

No deal should be a make or break deal. Avoid those situations

Let the counterparty come back to you. If your offer is a good one then let it stand. Be in no rush to change or improve your offer

Silence is your friend.

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Poker Face

Be prepared to walk away.

No deal should be a make or break deal. Avoid those situations

Let the counterparty come back to you. If your offer is a good one then let it stand. Be in no rush to change or improve your offer

Silence is your friend.

Let the counterparty speak first. First person to specify a number looses

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F.U.D.

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F.U.D.Fear, Uncertainity & Doubt are the three horseman that will kill many a deal. Sometimes you have it and sometimes the counterparty has it.

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F.U.D.Fear, Uncertainity & Doubt are the three horseman that will kill many a deal. Sometimes you have it and sometimes the counterparty has it.

Break down the issues. Smaller issues are easier to handle

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Page 37: Negotiations

F.U.D.Fear, Uncertainity & Doubt are the three horseman that will kill many a deal. Sometimes you have it and sometimes the counterparty has it.

Break down the issues. Smaller issues are easier to handle

Use checklists so you do not miss things

Share the checklists so the counterparty knows you have them covered and your competition is not equally prepared

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Page 38: Negotiations

F.U.D.Fear, Uncertainity & Doubt are the three horseman that will kill many a deal. Sometimes you have it and sometimes the counterparty has it.

Break down the issues. Smaller issues are easier to handle

Use checklists so you do not miss things

Share the checklists so the counterparty knows you have them covered and your competition is not equally prepared

Reduce F.U.D. by reviewing so many deals you know the checklist by heart

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