NCVS Hidden Gems Saema Mohammad David J Saunders Teresa Sweeting.

NCVS Hidden Gems

Saema Mohammad

David J Saunders

Teresa Sweeting

Introduction• HR• Mediation• Consultancy (Plus)• Payroll

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91 Recruitment & Selection2 Contracts and terms & conditions3 HR Policies & Procedures4 Performance Mgmt/Appraisals5 Sickness Absence + Capability6 Disciplinary & Grievances7 Family & Special Leave8 Leavers – Redundancy9 TUPE

Recruitment & Selection

• Assistance in putting together job pack (job description, person specification, application form & other info)

• Run the process for you – place adverts, receive applications, prepare for shortlisting

• Briefing for recruitment panel• Managing the recruitment day – meeting candidates,

administering tests • Contacting successful/unsuccessful candidates,

following up references • Monitoring of equality and diversity

Disciplinary Investigations

• Collecting witness statements• Compiling documentary evidence • Evaluation and making a recommendation to

management• Coach managers/board on how to conduct the

meetings and other procedures• Be present in the meetings – minute taking and

advice on process and prompting appropriate questions

Redundancy Process

• Design the process (if needed)• Coach managers through the steps of the process• Provide templates ad checklists for documenting the

process • Sit in meetings/consultations• Can draft letters and minutes for staff • Calculate redundancy payments • One to one with affected staff to provide factual

information on the process and their rights, support with cv writing/job applications/interview skills

TUPE Process

• Coach managers through the steps of the process• Compile necessary information for transfer or

checking that the necessary information has been received

• Running staff consultation sessions• Drafting necessary letters and documenting the

process • Signposting to solicitors and accompanying to

meetings if required

HR Administration

• Designing a timesheet that meets your specific needs and training in the use of that time sheet for holidays, sickness, TOIL, absences, job codes

• Recording sickness, calculating Bradford scores or alternatives, notifying managers, tracking certification

• Recording holidays, authorisation etc• Drafting contracts and letters

HR Policies & Procedures

• Review your HR policies and procedures to ensure you have the necessary policies in place,

• Recommend and devise policies in line with best practice

• Ensure your suite of policies are compliant with current legislation

Bespoke work

• We will work with you and carry out any bespoke work around the management of people

• Can deliver bespoke training on all people management topics

• Consultation meeting is and quote for work is free of charge.

• You can email us, call us or drop in to NCVS to have a chat

Mediation Service

What is mediation?

A process where a neutral person – the mediator - works with people who have a disagreement to help them to find their own solution and reach an agreement that will sort out their problem or improve the situation.

The mediator won’t take sides or judge who is right or wrong.

The mediator can recommend a way forward if both sides want this and are unable to find their own solution. This is called mediation with recommendations.

Mediation• Is voluntary – you only take part if you want to• Is confidential - nothing you tell me will be

passed on to anyone else unless you want it to be and what has gone on in mediation cannot normally be used in any later procedures or actions

• Is quick – mediation can be arranged in a few days

• Can be cheaper and less stressful than going to court or tribunal

• Is most effective in the early stages of conflict• Aims to maintain relationships

Why should I choose mediation?

• If you employ - conflict can be disruptive, to those involved and to others

• If you are an employee - it takes up valuable time, the stress can affect your life at work, you and your family at home

• Mediation can help you resolve disagreements and get on with ‘normal’ life

When can there be conflict?

• Between trustees• Trustees and volunteers• Trustees and staff• Management and staff• Between staff

Causes

• Poor interpersonal relations

• Poor working practices• Organisational friction• Discrimination• Harassment• Poor communication• Poor management• Unfair treatment• Unclear roles• Inadequate training

Effects/costs

• Absence• Employee turnover• Low trust• Use of formal procedures• Industrial action• ET applications• Complaints• Public arguments• Lack of cooperation• Under performance• Sabotage• Legal action

• Stress• Poor decisions• Restructuring work• Time wasted• Low morale• Adverse client/customer

reaction

NCVS Mediation Service

• Acas Trained Mediator• Initial Consultation – to establish if issue is

amenable to mediation• Can arrange for rooms• One to one with each party• Then joint mediation session (break out

rooms are needed)• Preferably 3 x days• Can deliver joint sessions

NCVS Consultancy (Plus)

NCVS group support services are delivered free (but the services are paid for by someone)• Some things we are not funded to provide,

but that doesn’t mean we can’t

NCVS Payroll Service

NCVS Offers 2 services• Calculation only service, payroll

processed but employer pays the staff and pays over to HMRC

• £6.00 per person including VAT• Payslips will be forwarded to

client by email• Both services include reports,

P60s, P45s, SSP and Maternity pay

• P32 will be forwarded monthly to enable payment to HMRC

NCVS Payroll Service

NCVS Offers 2 services• Full payroll service, payroll

processed, net payments sent to employee bank accounts, payment also made to HMRC and pension providers

• £12.00 per person including VAT

• If there are any questions at all regarding the Payroll service Teresa will be happy to answer them

• If there are subsequently any other questions regarding our Hidden Gems, then we will be pleased to answer

Saema

David

Teresa

[email protected]

[email protected]