NCR SILVER - Enterprise Merchant Solutions (EMS) | Aloha ... · - How to get the most out of the NCR Silver solution 20/02/2014 NCR Confidential 11 “Amazing Customer Service”

NCR SILVER Track Sales,

Market to Customers,

Sell Anywhere

20/02/2014 2

MORE THAN

JUST POS

MORE THAN

JUST PAYMENTS

Track

Sales

NCR Confidential 20/02/2014 3

Total Small Business Solution

Market to

Customers

Sell

Anywhere

NCR Silver is Perfect for the Small Business Merchant

• Their first point of sale solution to

replace an ECR or other manual

process

- Wanting an Apple-based solution

• An easy solution for tracking of sales,

profitability and customers no matter

where they are

• Targeted marketing capabilities

to communicate with their customers

and grow their business

• The ability to sell anywhere

In the store, or away from the store


Looking for……

20/02/2014 5

WHAT IS NCR SILVER?

6

• Simple, Intuitive, & Quick POS Checkout • Category or Item w/scanning

• Multi-Industry Feature Support • Retail - Discounts, Variations (i.e size/color), Returns

• Restaurants - Modifiers, Kitchen Printing, Hold/Recall, Tips, Table

Assignment

• Customer Assignment • Simple search and add, with auto by credit

• Payment Tenders • Cash, Check, Credit, Gift Transactions

• Cash Management • Paid In, Paid Out, Close Shift

• End-to-End Credit Encryption – NCR Secure Pay

• Sales & Profitability Analytics

• Dashboards & Reports in real-time

• Data Integration for exporting

• “Good to Know” Smart Alerts

• Inventory Management & Tracking

• Customer Management & Reporting

• Email Marketing • Bulk & Auto Campaigns

• Simple design with multi-layout options and discount

No store Away from store Near store In store

Retailer/Restaurant Service provider

NCR Silver POS - Mobile / Tablet

• Sell Anywhere - Traditional POS station configuration and/or

- Mobile – Inside the store or away from the store

• Multiple device options - iPad, iPhone, or iPod touch

- Multiple devices may be used in any combination

• Full Featured - Sell at category or item level

- Set price, prompt for price, price override, discounts, returns, hold/recall, more…

- Sales reflected immediately

- Customer tracking

- Email or print receipts

- Hold/Recall

• Secure payment with NCR Secure Pay - Integrated End-to-End Encryption (E2EE) processing

- Auto Settlement

- On-screen customer signature and tip entry

- Integrated support for multiple processors

• Hardware Options - Full NCR Bundle including Cash Drawer, Wireless Receipt Printer, iPad Stand, and

Credit Card Reader.

- Individual accessories too including barcode scanner, scanner/MSR sled, printers,

replacement receipt paper, and more….


NCR Silver Back Office

• Reporting

- Sales Trends

- Profitability

- Top/Bottom Items

- Tax report

- Cash Management

- Data Exports

• Inventory Setup

- Categories & Items

- Items w/variations

- Prices

- Discounts

- Vendors & Cost

• Inventory Management

- Real-time On-hand Quantity

- Counts & Receiving

Quantities

- Valuation & Re-order points


• Customers

- Sales History

- Contact info

- Category Segments

• Marketing

- Bulk Email

- Welcome Email

- Miss You Email

- Campaign Results

• System Configuration

- Receipt Details

- Tax Rates

- Employees

- Payment Tenders

NCR Silver – Implementing & Getting Started

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NCR Silver – Implementing & Getting Started

10 20/02/2014

NCR Silver - Customer Care

• US-based call center, with NCR employees

dedicated to NCR Silver.

- Speak directly to our NCR Silver experts

- Email is always an option too, but not the only

option…..

• Available 7 days a week

- Currently 8:00 am – 12 Midnight ET

• We have the resources to help you, and are

there to be your trusted advisor!

- Technical issues and questions

- Using NCR Silver

- How to get the most out of the NCR Silver solution


“Amazing Customer Service” – Produce Project

”Customer Service has had my back. Would definitely recommend” – Closet

Classics

“Customer Service is top notch, the best. Staff is calm, patient,

understanding. “ – Back Street Grill

NCR Silver – POS Hardware Bundle

• Credit swipe through card reader attached via

iPad data port

- End-to-End Encryption – credit card reader MUST be

provided by NCR

• Receipt printing via simple-to-configure printer

- Printer can be connected via BlueTooth to iPad or to

in-store router using Ethernet cable

- Email receipt printing always an option too

• Cash drawer connected to receipt printer with

auto-open

• Heavy-duty, magnetic stand for iPad, with

swivel capabilities to turn to customer for

digital signature capture


iPad Swivel Stand

Magnetic Stripe Credit Card Reader

16” Cash Drawer

Thermal Receipt Printer

Credit Card Reader for mobile

iOS device including iPhone,

iPod Touch, or iPad using Wi-Fi

or mobile data connectivity


NCR Silver – POS Mobile and Accessory Options

iPad Swivel Stand – Stand

rotates for on-screen customer

signature

POS Receipt Printer for quick &

clean printing from any POS

device.

Also can be used as kitchen

printer for restaurants

Credit Card Reader with

integrated barcode scanner for

mobile iOS devices using Wi-Fi

or mobile data connectivity

Durable, 5-slot till cash drawer

with auto open feature.

Barcode scanner– Simply

connect to the iOS device via

BlueTooth and scan barcodes

for quick checkout.

$59

14

NCR Silver – Subscription Pricing

NCR Presentation Template 20/02/2014

1 Register, 1 Location

/ month

$29 Each additional Register

/ month

• POS Application

• Back Office access for unlimited number of users

• Customer Care

- 7 day Online & Phone Support from the Silver Customer Care Team

• 30-day FREE Trial & No Contract

Want to add a mobile device that you only plan to use some of the time?

Pay per transaction instead and only pay when you use it.

Monthly fee will max out at $29 per register.

No more than

NCR Presentation Template 20/02/2014 15

Makes it easy to

run, connect and

sell anywhere

Specifically

designed

for small

business needs

Unparalleled

customer care

that ensures

pain-free set-up

and on-going

support

Trusted security

that provides

peace of mind

Running a small

business just

got easier

RUN YOUR BUSINESS.

CONNECT WITH CUSTOMERS.

SELL ANYWHERE. 16

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NCR Presentation Template 20/02/2014 18

NCR SILVER - Enterprise Merchant Solutions (EMS) | Aloha ... · - How to get the most out of the NCR Silver solution 20/02/2014 NCR Confidential 11 “Amazing Customer Service”

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