NCNA leadership academy april

NCNA LEADERSHIP ACADEMY

Becoming our Best: Taking Responsibility Personally

April 17, 2015

© TRP Enterprises, Inc. www.trpnet.com [email protected]

What do you see in this picture?

This is Paul. He is dying of lung cancer. His “caregivers” are volunteers. They would spend a few hours a week caring for him. They all had jobs and lives that they would “set aside” to be with Paul.

Tough day a work?Sometimes.

Did they bring their problems in when Paul needed a companion, or sometime to read to him?

What happens to us when we focus on our purpose?

In any given moment, whatever that purpose might be?

Both at work, and at home…

•Take Personal Responsibility for Our Emotions and Attitudes (Things that “get to us” or that we “take personally”)

At homeAt work

•Teamwork and Cooperation

•The Importance of “Purpose”

OVERVIEW

GOALS•Eliminating any “Victim Mentality” in Ourselves (victim vs. victim mentality)

•Becoming the Totally Responsible Person (TRP)

•Dealing with the Victim Mentality in Others

WHICH IS MORE IMPORTANT?

EQ OR IQ ?EmotionalQuotient

IntelligenceQuotient

(Emotional Intelligence)

Victim Mentality Statements

Look what you made me do!!

I told you not to do it like that.

Nobody every listens to me.

If it weren’t for you I could get my job done

Who approved that decision?

It’s not my fault!

What did you do it that way for?

Did you hear what they just said… can you believe it?!?

If things are going wrong, or badly, or not

to my liking, then someone is to blame. It is

necessary to identify the persons,

circumstances, or sources of why things are

not as I think they should be. Blame must

be determined and accepted by the

wrongdoer, and things must be made right.

I am justified in being emotionally upset.

Neither growth nor learning result from the

bad things that happen to me.

The Victim Mentality

Everything that happens to me

provides me with Opportunities

For Learning And

Growth. I cannot blame

anyone else for

how I

feel, what I do, or

the

attitude I choose.

Taking Responsibility Personally (TRP)

Stimulus

Reaction

Where in life do our “reactions” get us in trouble?

Where in life am I letting my emotions control my actions?

Where can I make more conscious choices to RESPOND rather than REACT?

How often do we hit the alarm?

STIMULUS CHOICE RESPONSE

AWARENESSALLOWS

STIMULUS CHOICE RESPONSE

1. Everything that happens to me provides me with opportunities for learning and growth.

ELEMENTS of Self-Responsibility

2. I cannot blame anyone else for how I feel, what I do, or the attitude I choose.

ELEMENTS of Self-Responsibility

After a successful career in the NBA, Derek Anderson started a foundation, creating opportunities for youth. He wrote a 2013 book called Stamina.

Why?

Because Derek never had it easy. Born into a family of abuse and alcohol, Derek was homeless by age 12 in the streets of Louisville, KY.

“At one point I was a product of my environment but in time I made my environment a product of me. I’ve learned to eliminate the excuses that today our youth use to justify their failure. If you want to get out of your situation you can, but you must decide to do so. I didn’t blame the problems I encountered through life on my parents.”

Derek Anderson

3. I shall seek no exceptions to this belief… even when I’m not at fault.

ELEMENTS of Self-Responsibility

Mary BarraChief Executive Officer, General Motors

1st Female CEO of a major American Automaker

Spent her first year overseeing the recall of nearly 30 Million vehicles (three times GM’s

annual production).

Testified in front of Congress. Became the target of an angry public and demanding

shareholders.

Yet defended her company, customers, and thousands of employees without BEING

defensive.

Where can you use this skill?

STIMULUS

AWARENESS

DEVELOPS

NEGATIVE

REACTION

POSI

TIVE

RESPONSE

MOMENT

OFCHOICE

It’s the everyday choices we make that determine our legacy.Our legacy is built in how well we display our values in our everyday decisions.

Values are time-tested Tools

What will you do?