Natural gas safety and consumer information July 2010 ... 10.pdf · hours ($14 online) • $12 Non-Peak ticket valid for entry before 4 p.m. • $10 Child ticket valid for kids 12

Location, Location, LocationThe 2010 NW Natural Street of Dreams July 31 - August 29

For the last 34 years, the NW Natural Street of Dreams has encouraged attendees to dream and be inspired by the most innovative and impressive luxury homes the building industry has to offer.

This year’s show is no different. It has a rural feel while being right next to an urban area. You have the beauty of nature right out your front door while being close to tons of amenities and the hustle and bustle of the city. It’s a dream site for a dream show.

The 2010 homes are located on Cresap Summit, a new development atop Forest Heights off Skyline Road. The

homes are more moderate in size and price, but still emphasize luxury living and innovative building and design. And all the homes will be built to Earth Advantage Silver standards or higher.

July 31 - august 29 Show hours:Monday - Sunday, 11 a.m. - 9 p.m.

ticket prices:

• $15 Peak ticket valid for all show hours ($14 online)

• $12 Non-Peak ticket valid for entry before 4 p.m.

• $10 Child ticket valid for kids 12 and under for all show hours (kids 6 and under are free)

special nw naturalcustomer offer

$3 off

Natural gas safety and consumer information • July 2010 • nwnatural.com

ComforT ZoNeComforT ZoNe

• Discount valid on one (1) adult Peak admission ticket.

• Valid for weekday admissions only; Monday through Friday.

• Buy tickets online at streetofdream-spdx.com and enter the promo code nwnatural. Or bring this Comfort Zone newsletter to the ticket office.

For more info and directions to the show, please go to streetofdreamspdx.com.

Buying a new home? Know the Score

Now you can compare new homes for energy performance just like you do when buying a new car. The Energy Performance Score rates newly built homes on estimated energy use, carbon emissions and energy costs. The lower the score, the better the choice – for your budget and the environment.

Developed by Energy Trust of Oregon, the EPS system gives homebuy-ers an easy way to compare homes and make energy-efficient choices. Scores are based on factors that include a home’s size, insulation levels, air leakage, heating and cooling systems, major appliances, water heating and lighting.

Many Oregon builders offer new homes with low EPS scores, and more and more real estate professionals are being trained to help you find an energy-efficient home that’s right for you. To learn more, call 1.877.283.0698 toll free or visit energytrust.org/eps.

Natural gas grilling time is anytime in the Pacific Northwest! But it really picks up in the spring and summer. Be sure to place your natural gas grill away from eaves, walls and overhangs. And keep combustibles away, too. For more helpful safety tips visit nwnatural.com.

Summer grilling Safety

(Cannot be combined with any other discount.)

VaLue. efficiency. Performance. For decades, Europe and Asia have enjoyed saving energy and having endless hot water with tankless, on-demand water heating technology. Now you can have it too. Rinnai® now has a special offer just for NW Natural customers.

Visit nwnaturaloffers.com for details. Offer ends August 31, 2010.

Get up to $2,240 bacK in rebates, a gas credit and tax credits

when you upgrade to a super-efficient Rinnai tankless water heater. Never take another

cold shower again, use less energy and be kinder to the environment.

INTERSTATE STORAGE CREDITfor Oregon Customers

Through NW Natural’s pipeline capacity management and use of our Mist storage facility in Oregon, over $11.4 million will be given back to customers in the form of a credit on June bills. The average Oregon residential customer will see a bill credit of about $17.

Storing natural gas benefits customers in two ways. First, the large volume of stored gas means we have backup supplies during the coldest days of the winter. Second, storage lets us buy gas when prices are lowest – helping to keep rates down.

In addition to using stored gas to meet peak heating needs, we make some of the reservoirs available to other large users of natural gas. We charge these organizations for the service of storing gas – and we share a portion of the money we earn with our customers.

CHINOOK WINDS CASINO RESORTHistorical importance with an eye on the environment

For the tribes who operate Chinook Winds Casino Resort, Smart Energy isn’t about “going green.” It’s not even about making choices to operate more sustainably. It’s just business as usual for those raised in Native American culture. In the

words of the resort’s general manager, Sar Richards, “We do whatever it takes to remain in harmony with the environ-ment.” Members of the Confederated Tribes of Siletz Indians recycled before recycling was popular.

Sustainability is inherent in their business model as well as their lives. “It’s about keeping everything in balance,” Sar said. The tribes opened their elegant resort overlooking the Pacific Ocean in 1996. Design details highlight tribal history, inseparably bound with the Pacific Northwest’s natural environment. For example, a stream and waterfall replicating Euchre Creek – a site of historical importance to the Siletz people – collects visitors’ coins for the Confederated Tribes’ education fund.

Images throughout the facility honor salmon, so important to tribal spirituality and sustenance. The casino resort, with 157,000 square feet and many uses for natural gas, is the third largest Smart Energy customer in the amount of offsets purchased annually. Its operations support essential services for the 4,000 members of the Confederated Tribes. These include medical programs, education and government operations. NW Natural is proud that the Confederated Tribes of Siletz see Smart Energy as a valued partner in their commitment to environmental stewardship.

For more information about how to offset your carbon emissions through Smart Energy, visit nwnatural.com/smart. Or to enroll, fill out the form below and include it with your bill.

Smart Energy Residential Enrollment FormAverage Option - For $6 a month I want to offset all the carbon emissions of the average natural gas home (4 tons annually).

Climate Neutral Option - For $0.1049 per therm I want to offset all the carbon emissions of my home’s natural gas use. (Total monthly charge will vary depending on actual gas usage.)

Visit: nwnatural.com/smart to sign up online or return this form in the envelope provided with your bill.

Call: 1.800.422.4012 to sign up by phone.

Name (as it appears on your NW Natural bill) NW Natural Account Number

Address Apt. No.

City State Zip

Phone Number E-mail

Signature Date

NOTE: If offset costs rise over time above the price built into the Smart Energy program, we will not adjust the participation fee, but the amount of offsets purchased could decrease.

Smart Energy Now Available to Washington Customers. Visit nwnatural.com/smart.

$20 TUNE-UP OFFEREnsure your equipment will operate at peak efficiency – in hot weather and cold.

Beginning August 1, 2010 you can get $20 off a tune-up of your air conditioner, furnace or fireplace and

another $20 gas credit courtesy of the contractor who performs the service applied to your account if you schedule your tune-up before September 17, 2010.

For more information or to request an appointment with one of our Service Solutions Certified Contractors call 1.877.243.5855. Or visit us at nwnatural.com. Offer expires October 31, 2010.