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Social v/s Traditional NASSCOM MarTech Confluence 2015
18

NASSCOM MarTech Confluence 2015, Short Keynote: Social vs Traditional, Speaker Sameer Nair

Jan 07, 2017

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Page 1: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

Social v/s Traditional

NASSCOM MarTech Confluence 2015

Page 2: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

It is not either/or.It’s both.

Page 3: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

1.25 b

800 m

350 m

Overlapping Experiences

160 m

150 m

Total Population

Mobile Users

TV Viewers

Internet Users

Smart Device Internet Users

Online Video Viewers

# Individuals

Source: India Census/FICCI-KPMG/Comscore/Industry Data

160 m

Radio Listeners

900 m

170 m

Social Media Users

100 m

Cumulative Readership of Top

15 Newspapers

1.25 b

800 m

900 m

350 m

170 m

150 m

160 m

160 m

100 m

Page 4: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

The Key

1. Brand

2. Acquisition Cost per Customer

Page 5: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

Much is made of the new digital world

Apparently all the rules of customer

engagement have changed

We have to unlearn everything we know

and create new marketing philosophiesand toolsI thought I’d test this hypothesis

By taking some golden rules of marketing, advertising, sales, products and customers…

to see whether they still apply…

Page 6: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

Media vehicles change…

What matters is the MESSAGE

Page 7: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“Every sale has five basic obstacles: no need, no money, no hurry, no desire, no trust.”

Zig Ziglar

Page 8: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“The customer is not a moron, she is your wife.”

David Ogilvy

Page 9: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“A brand is no longer what we tell the consumer it is — it is what consumers tell each other it is.”

Scott Cook

Page 10: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“Profit in business comes from repeat customers, customers that boast about your project or service, and that brings friends with them.”

John Wanamaker

Page 11: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“Making promises and keeping them is a great way to build a brand.”

Seth Godin

Page 12: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“The real fact of the matter is that nobody reads ads. People read what interest them, and sometimes it's an ad.”

Howard Luck Gossage

Page 13: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“Make it simple. Make it memorable. Make it inviting to look at. Make it fun to read.”

Leo Burnett

Page 14: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“We are so busy measuring public opinion that we forget we can mold it.”

Bill Bernbach

Page 15: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

Search, share, brag, chat, compare, like, learn, dislike, save, store, grow, build, buy, trade…These words best describe humanity –from hunter-gatherers to farmers to

civilization – for the last 100,000 years!

Page 16: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

Search, share, brag, chat, compare, like, learn, dislike, save, store, grow, build, buy, trade…These words best describe humanity –from hunter-gatherers to farmers to

civilization – for the last 100,000 years!

And these are the most commonly used terms in new media

I find that fascinating.

Page 17: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair
Page 18: NASSCOM  MarTech Confluence 2015, Short Keynote: Social vs Traditional,  Speaker Sameer Nair

“For every action, there is an equal and opposite reaction

plus a social media overreaction”

Thank you

Newton’s Fourth Law