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Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa
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Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Jan 13, 2016

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Page 1: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Narratives of coherence: sensemaking and wayfinding in complex information ecologies

George SiemensSeptember 6, 2011

Pretoria, South Africa

Page 2: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Fragmentation of information

Coherence formation challenged by: 1. limits of human cognition2. growth of information quantity

Page 3: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Existing coherence forming systems

BooksNewspapersTV news programsMagazines

(anything that is structured and that the end user can’t speak into and alter)

Page 4: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Information grounds “focuses on people’s information behavior in informal social settings”

Counts and Fisher, 2010

Page 5: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Fragmentation of information requires that we weave together elements into some type of coherent framework

YoutubeBlogsTwitterFacebookTEDtalksKahn AcademyOnline news/information sitesTraditional coherence frameworks

Page 6: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

“the rise of millions of fragmented discussions across the world tend instead to lead to fragmentation of audiences into isolated publics”

Habermas 2006

Page 7: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Coherence is an orientation about the meaning and value of information elements based on how they are connected, structured, and related

Antonovsky 1993

Page 8: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Coherence expression(sensegiving)

ArtifactsNarratives

Page 9: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Artifacts of sensemaking

Page 10: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Organizing course content

Dolors Capdet

Page 11: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

http://x28newblog.blog.uni-heidelberg.de/2008/09/06/cck08-first-impressions/

Image of course structure created by course participant

Page 12: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Language games

Storytelling

Debate, dialogue

Descriptions

Clarification

Metaphors

Analogies

Examples

Resonance

Narratives of sensemaking

Page 13: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Language/externalization reduces the “occult character” of mental images.

Wittgenstein

Language gives birth to thoughtVygotsky

Page 14: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

What is sensemaking?

Page 15: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

An effort “to create order and make retrospective sense of what occurs”

Weick 1993

Page 16: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

“a motivated, continuous effort to understand connections . . . in order to anticipate their trajectories and act effectively”

Klein et al. 2006

Page 17: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

“Sensemaking is about labelling and categorizing to stabilize the streaming of experience”

Weick et al. 2005

Page 18: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Cynefin FrameworkDave Snowden

Page 19: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Domains of Sensemaking

Page 20: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Participatory sensemaking:“the coordination of intentional activity in interaction, whereby individual sense-making processes are affected and new domains of social sense-making can be generated that were not available to each individual on her own”

De Jaegher and Di Paolo 2007

Page 21: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.
Page 22: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

What is wayfinding?

Page 23: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

“the process that takes place when people orient themselves and navigate through space”

Raubal and Winter 2002

Page 24: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

“is the cognitive element of navigation … it does not involve movement of any kind but only the tactical and strategic parts that guide movement.”

Darken and Peterson 2002

Page 25: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Adapted from:Darken and Peterson (2001).

Page 26: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.
Page 27: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

Sensemaking Wayfinding Information Model

Page 28: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.
Page 29: Narratives of coherence: sensemaking and wayfinding in complex information ecologies George Siemens September 6, 2011 Pretoria, South Africa.

change.mooc.ca (Starts September 12, 2011)

Twitter: gsiemens

www.elearnspace.org/blog

Learning Analytics & Knowledge 2012: Vancouver

http://lak12.sites.olt.ubc.ca/