T erminal 1 December 2019 ENGLISH Narita International Airport Official Website FLOOR GUIDE Narita International Airport Narita International Airport FLOOR GUIDE, Planned and Published by Narita International Airport Corporation (NAA), Published December 1 , 2019
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Narita International Airport Terminal · 2019-12-02 · A variety of facilities are available in Terminal 1, from B1F to 5F. We welcome all passengers departing and arriving, as well
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Terminal1December 2019ENGLISH
Narita International AirportOf�cial Website
FLOOR GUIDE
Narita International Airport
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CONTENTS
3
Before Passport Control … 24–30After Passport Control …… 30–33
After Domestic Check-in ………33Before Customs ……………………33
Airport Overview/Private Cars ………………… 34–35Buses and Taxis ………… 36–37
・ When Shopping and Dining Before Passport Control … 24–27 After Passport Control ……30–32
Internet Services ……………………………………………………………5
General Information ………………………………………………………5
Flight Information/Terminals and Airlines ………………………………………5
・ When Picking Up Passengers at Arrivals ………………………… 10–11
・ When Looking for an ATM or Currency Exchange Before Passport Control ……27
Terminal 1 Services Map ……………………………………… 6–7
B1F Railways (Narita Airport Station)/Parking Lot Accessway…………… 8–91F & 2F International Arrival Lobby/Parking Lot Accessway……… 10–11
4F International Departure Lobby (Check-in Counter) ………………… 12–13
4F Restaurants and Shops ………………………………………………14–15
5F Restaurants and Shops/Observation Deck……………………… 16–17
3F International Departure Lobby (Boarding Gate)/ Duty Free and Shopping Area ………………………………………18–21
Domestic Flights ……………………………………………………22–23
INFORMATION & SERVICES
At these times ...
Lost Item Inquiries/infotouch Interactive Digital DisplaysNariNAVI/Lounges …………………………………………………………4
After Domestic Check-in ……………33
After Passport Control…………………32
Details subject to change without notification. Thank you for your understanding.
4 5
Free Wi-Fi is available for use inside Narita Airport terminals. Free Internet devices and charging areas are also available in various locations.
Free Wi-Fi is not secure like a WEP connection, which requires advance set-up. If you require a secure connection, please use a virtual private network (VPN) or one of the paid Wi-Fi service options available.
Internet Services
There are three terminals at Narita Airport. The terminal you will arrive at or depart from will vary depending on the airline you are flying with, so please check in advance. Also, the terminal may change depending on operational circumstances.
Please check flight information on the Narita International Airport Official Website or by telephone.
Terminals and Airlines
Flight Information
☎0476-34-8000 (Open 24 hours a day, 365 days a year) Narita International Airport Information
SSID:FreeWiFi-NARITA
①SSID: Select the network starting with "FreeWiFi-NARITA."②Open your web browser.③Follow the onscreen instructions.
How to connectFree Wireless LAN Service
https://www.narita-airport.jp/☎0476-34-8000
Real-timeFlight Information
Airline andTerminal Information
General Information
Narita International AirportOf�cial Website
Narita InternationalAirport Information
Open 24 hours a day, 365 days a year
If you require assistance, please contact Narita Airport Information via the nearest information counter or by telephone at any time.
Floor Map
Access Shops and Facilities
Services
Lost Item InquiriesBefore Passport Control/After CustomsNarita International Airport Lost & Found☎0476-32-2105 (Open 24 hours a day, 365 days a year)
After Passport Control/Before CustomsNarita Customs Lost Property Office☎0476-33-2030 (Weekdays 8:30–17:00)
In the aircraftPlease contact your airline for further information.
If you do not know where you lost the articleNarita International Airport Information☎0476-34-8000 (Open 24 hours a day, 365 days a year)
Lounges
LoungeInformation
NariNAVIThe Narita Airport Navigation App
Download
Services available and conditions for use may vary, so please check in advance.
A variety of lounges are available, including airline lounges and credit card holder lounges.
In addition to providing a real-time display of your present location on your smartphone, NariNAVI can show you the best route to boarding gates, shops, restaurants, and other locations.
Eleven information counters, identifiable by their “ ” signs, are located both before and after clearing immigration. Please stop by if you have any questions or problems.
Information Counters
infotouch Interactive Digital DisplaysForty-three touch panel displays are located throughout the terminal. In addition to information on flights, shops, restaurants, service facilities and transport, they also show routes to each destination.
FAQs
I N F O R M A T I O N & S E R V I C E S
A variety of facilities are available in Terminal 1, from B1F to 5F. We welcome all passengers departing and arriving, as well as those dropping off or picking up passengers, to enjoy all that Narita Airport has to offer.
Terminal 1 Services Map
76
SouthWing
NorthWing
Central Building
Restaurants and Shops/
Observation Deck
Bus
Taxi
Not available for use by those on tours and those picking up or dropping off passengers.
Railway
Restaurants and Shops
P16‒17
P18‒21
P12‒13 P14‒15 P12‒13
P11
InternationalArrival Lobby
P10‒11InternationalArrival Lobby
P10‒11P22‒23Domestic
Flights(1–3F)
P36‒37
P8‒9 P8‒9
P38Information Counter
InternationalDeparture
Lobby(Check-in Counter)
InternationalDeparture
Lobby(Check-in Counter)
InternationalDeparture Lobby(Boarding Gate)
Duty Free and Shopping Area
Parking Lot Accessway(P-1 and P-5 Parking)
Parking Lot Accessway(P-1 and P-5 Parking)
Railway/Narita Airport
Station
Bus
Taxi
5F
4F
3F
2F
1F
B1F
PassportControlPassport
Control
Restaurants and Shops
International Departure Lobby(Check-in Counter)
Passport Control
Observation Deck
International Arrival Lobby
DomesticCheck-in counter
Visitor Service Center
South Wing
North Wing
Narita Airport StationTo P-1 Parking
To P-1 and P-5 Parking
To P-1 and P-5 Parking
店舗・施設一覧
Floor Map
Access Shops and Facilities
Services
1110
5
1 1415
32
4
12
JR Line
P12
To South WingInternational Departure Lobby (4F)
P13
P11To North WingInternational Arrival Lobby (1F)
Keisei Main Line Ticket Gate andNarita SKY ACCESS Line
Keisei Main LineNarita SKY ACCESS Line
P22 and 23To Domestic Arrival Area (3F)To Domestic Departure Area (1F)
P10To South WingInternational Arrival Lobby (1F)
To P-1 Parking
Parking Lot Accessway(To P-1 and P-5 Parking)
JR Line Ticket Gate
To South WingInternational Departure Lobby (4F)
Keisei Main Line andNarita SKY ACCESS Line Ticket Gate
JR Line Ticket Gate
Narita AirportStation
Central Building
To North Wing International Departure Lobby (4F)To North Wing International Departure Lobby (4F)
Some security screening areas may be partially closed due to renovations.Please be aware that some of the restrooms may be closed due to renovations.
There is no post box in the area after embarkation procedures. However, postcards will be accepted at the information counter after completion of departure procedures.
After Passport Control
112
122
店舗・施設一覧
Floor Map
Access Shops and Facilities
Services
1514
12
3456
789
53
44
19 20 21 3837
24
2322
46 48 49 50 51
252829
30
2726
120
59
57
58
10 11
68
67 70
727169
7374 75
P12へ P13へ
40
41
76 144
4517
4331
3332 34
61 62 63 6564 6660
16
Enjoy shopping and dining at the Airport Mall
To P12
To DepartureLobby
(South Wing)
Central Building
To5F
To5F
To5F
To5F
To5F
To P13
To DepartureLobby
(North Wing)
Central Building
South Wing North Wing
Restaurants and Shops
4F
ShopsRestaurants & CafesService Facilities
For business hours and the phone numbers of all the stores and facilities, please refer to P24 onward.
RestroomMulti-function RestroomMulti-function Restroom(Facilities for ostomates)
Japanese CuisineNANOSATOYAKISUKI MEAT DISHES YANMANAGASAKASARASINA NUNOYATAHEETSUKIJI SUSHI-IWATonkatsu shinjuku sabotenJapanese Ramen TomitagiheyKEISEI YUZENDashichazuke EN
Western CuisineNARITA YO ZEN YA ROYAL
Chinese & Ethnic CuisineTANG DYNASTY TO-SHO-MEN
68
70
120
2
4
5
7
6
8
9
10
53
1
3
57
56
54
Books & MagazinesTSUTAYA
Travel Goods & PharmaceuticalsFITDRUG -Travel Style Shop- KEY POINT
Souvenirs & Misc. GoodsFa-So-La GIFT SHOP South WingHAKUHINKAN TOY PARKSHOKOKU GOTOCHI PLAZAOne-Village One-Product MarketCHIBA TRADE CENTERKONNICHIWATOKYO SHOKUHIN KANWamonoya Kayacosmétics makanaiSATSUMAYA OKUTANICOSPA AKIHABARA NRT SATELLITE STATION TOKYO SHOKUHINKAN OMOTASEDOKOROKUZEFUKU & Co.Kanzashi-ya wargoFa-So-La ITOEN
Fashion & Misc. GoodsUNIQLOMARVEL POP UP STORESan-ai Resort
76
17
21
25
27
28
30
32
31
33
34
24
37
40
41
16
48
73
144
58
58
69
45
71
72
16
Please use an escalator marked with for Laox.
Please be aware that some of the restrooms may be closed due to renovations.
Cath KidstonTRAVEL SHOP MILESTOStylish TravelGRAN SAC'SGapYAMATO craft galleryABC-MARTMUJI to GO HARD ROCK NARITA ROCK SHOPWEGOLeeoverrideIWAKURAA&F COUNTRYTHE NORTH FACE EXPLORERTokyo2020 OFFICIAL SHOPTiC TACgraniphEpishEXCITING SPORTS SCOREBOARDTabio on the GroundBLUE BLUE JAPANB JIRUSHI YOSHIDA(BEAMS×PORTER)EXPRESS GLASS
61
75
11
19
20
26
22
23
29
36
38
42
43
44
46
47
49
50
51
55
59
60
62
63
64
65
66
67
74
Floor Map
Access Shops and Facilities
Services
5F
565554
47
42
36
5FRestaurants and Shops/
Observation Deck
Central Building
Japanese CuisineKAISEN MISAKIKOHomemade Udon Noodles KINEYAMUGIMARUWilliamsJAPANESE FOOD HANNARI
Western CuisineFUJIYA RESTAURANTYomenya Goemon
Chinese & Ethnic CuisineThai Restaurant Jai ThaiSEIYOKENramen kagetsu arashi
Convenience Stores & OthersLAWSON
Souvenirs & Misc. GoodsKUMUHokusai GraphicBiplane
Barber Shops & Beauty SalonsHair Salon Kings
Relaxation FacilitiesRaffine PLUS
Rental LoungesRental Lounges (For groups)〔C-1〕
80
89
87
84
86
92
88
91
90
82
94
93
83
85
96
98
Rental Lounges (For groups)〔C-2〕Reception Desk
Credit Card Members LoungesBusiness & Travel Support Center(TEI Lounge)IASS Executive Lounge 1
Internet Facilities & Mobile Phone RentalBusiness & Travel Support Center(TEI Lounge)
ID PhotographsPassport Photo Booth
102
99
97
100
97
81 Please be aware that some of the restrooms may be closed due to renovations.
Kids Park is not a daycare center. Children must be accompanied by an adult at all times.
Restaurants & CafesService FacilitiesShops
For business hours and the phone numbers of all the stores and facilities, please refer to P24 onward.
RestroomMulti-function RestroomMulti-function Restroom(Facilities for ostomates)
ElevatorEscalatorNurserySmoking AreaMassage ChairsPrayer Roominfotouch InteractiveDigital DisplaysAEDKids Park
Floor Map
Access Shops and Facilities
Services
1716
878084
8689
9192
90
94
8882 8381
85 96
98 99
93
100102
97Enjoy shopping and
dining at the Airport Mall
Central Building
To 4F To 4F To 4F
To 4F
To 4F
May be closed due to weather conditions even during hours of operation.6:30–21:00 (Apr. 1 to Sep. 30)7:00–21:00 (Oct. 1 to Mar. 31)
These stores and facilities are available only for passengers who have completed departure procedures. Not available for use by those on tours and those picking up or dropping off passengers.
For business hours and the phone numbers of all the stores and facilities, please refer to P30 onward.
Kids Park is not a daycare center. Children must be accompanied by an adult at all times.
Kids Park
For business hours and the phone numbers of all the stores and facilities, please refer to P30 and 33. These stores and facilities are available only
for domestic passengers who have completed departure procedures. Not available for use by those on tours and those picking up or dropping off passengers.
Cafes & Light MealsANA FESTA Domestic Gate Shop
Souvenirs & Misc. GoodsANA FESTA Domestic Gate Shop
・Terms and conditions for using credit cards and electronic money may differ for each store/facility.・Store hours are subject to change. Please be aware that hours of business phone service may be different from regular business hours. ・Liquid substances in carry-on luggage are restricted on international flights.
★ Clear, plastic, zip-top bags for carry-on liquid items available at these stores.Restaurants that provide vegetarian dishes
L.O. = Last OrderStore that offers halal food
Open 24 hours
Before Passport Control INDEXNarita International Airport Official Website▶
Check here for up-to-date information on dining and shopping, including store details, news, and seasonal specials.
P10Mizuho Bank (Early shift) 6:30–19:00 (Late shift) 12:00–23:00 The adjoining exchange counters will operate alternately during late and early shifts.
(Early shift) 6:30–19:00 (Late shift) 12:00–23:00 The adjoining exchange counters will operate alternately during late and early shifts.
1F 10
P11MUFG Bank1F 20
(Early shift) 6:30–19:00 (Late shift) 12:00–23:00 The adjoining exchange counters will operate alternately during late and early shifts. P11Resona Bank1F 24
(Early shift) 7:00–18:00 (Late shift) 8:00–22:00 The adjoining exchange counters will operate alternately during late and early shifts. P12SMBC Trust Bank(Early shift) 7:00–18:00 (Late shift) 8:00–22:00
The adjoining exchange counters will operate alternately during late and early shifts. P12Chiba Kogyo Bank4F 118
GPA
P13(Early shift) 7:00–18:00 (Late shift) 8:00–22:00 The adjoining exchange counters will operate alternately during late and early shifts.Chiba Bank4F 133
P11Keiyo Bank 8:00–21:001F 13
P11P13
7:00–21:00(Weekdays) 8:00–21:00(Sat./Sun./Hol.)JP BANK
1F 13
4F 133
P11P10Automatic currency exchange1F 13
1F 33
P12P9
P134F 115
B1F 15
4F 138
Keiyo Bank (Early shift) 6:30–19:00 (Late shift) 12:00–23:00 The adjoining exchange counters will operate alternately during late and early shifts.
Reg. business hours 9:00–15:00 (Sat./Sun./Hol.: closed)Currency exchange 9:00–18:00 (daily)
The stores and facilities listed below are available only for domestic passengers who have completed departure procedures. Not available for use by those on tours and those picking up or dropping off passengers.
・Terms and conditions for using credit cards and electronic money may differ for each store/facility.・Store hours are subject to change. Please be aware that hours of
business phone service may be different from regular business hours. ・Liquid substances in carry-on luggage are restricted on
international flights.
L.O. = Last OrderRestaurants that provide vegetarian dishes
P20Dayrooms & Showers 7:00–22:00 ☎0476-32-4734Dayrooms: Final check-in 21:00 Showers: Final check-in 21:30
Others
3F S32 Japanese Culture Introduction/Experience Corner
Children'sFacilities
Japanese CultureIntroduction Corner
3F Kids Park Kids Park is not a daycare center. Children must beaccompanied by an adult at all times.
Prayer Room 6:00–23:00
Assistant Dog Toilet ☎0476-32-2160Please contact the information counter.
2F
Airline Lounges
After Domestic Check-inP22 and 23MAP
The stores and facilities listed below are available only for domestic passengers who have completed departure procedures. Not available for use by those on tours and those picking up or dropping off passengers.
その他
P23ANA FESTA Domestic Gate Shop7:30–21:00 ☎0476-33-2848
2F
Restaurants & CafesCafes &
Light Meals
P23ANA FESTA Domestic Gate Shop7:30–21:00 ☎0476-33-2848
2F
ShopsSouvenirs &Misc. Goods
P23
P23
P23
Service FacilitiesRelaxationFacilitiesChildren'sFacilities
Others Quiet Rooms
Massage Chairs (Charge)
Kids Park
P10 and 11MAPShopping is only available for passengers arriving on international flights. Not available for use by those on tours and those picking up or dropping off passengers.
P10Fa-So-La ARRIVAL DUTY FREE South Wing ☎0120-191-625
☎0120-191-625
1F A1
P11Fa-So-La ARRIVAL DUTY FREE North Wing1F A2
Duty Free Shops
Seating Area
Kids Park is not a daycare center. Children must beaccompanied by an adult at all times.
Tranquil room for persons with developmentaldisorders, mental disabilities, and mental disorders.
2F
2F
Brand Boutiques
Duty Free Pick-up Counter
Before Customs
P18,1920&21
P18,19&20
2F
3332
P19P19P20P21
Travelers insurancevending machines
P19
P20
10
10
Floor Map
Access Shops and Facilities
Services
From the direction of Tokyo and Narita
From the direction of Shibayama and Tako
To Narita City
Shin-Kuko Road
●Gas Station
●Airport Rest
House
South Wing
North Wing
Narita Hydrogen Station
●Airport Traffic Control Tower
Kuko Higashi Dori
P-2 P-2 P-3
P-5
Higashi Narita Sta.
Kuko Nishi Dori
P-1
Route 295
Gate 6
Gate 1
Gate 2
Rapid chargers for electric automobiles are in the P-1 and P-2 parking lots (located on 1F of the north building).
Please see P36 and 37 forinformation on the Terminal Shuttle Buses (free).
In order to ensure the safety of customers and the safe operation of the airport, entrance may not be permitted, or personal identity checks may be carried out. Thank you in advance for your cooperation.
●
●
●
Satellite
Satellite
●
Private vehicles are not permitted access to Terminal 3. Please use the curbside pick up and drop off area in front of Terminal 2 to drop off or pick up passengers.
Parking EntranceExpressway Parking ExitRoute for Terminal 1 Route for Terminal 2(partly Terminal 3)
Airport Terminal 2 Sta.
Terminal 1
Terminal 3
Narita Airport Sta.
Central Building
Main Building
MainBuilding
Terminal 2
Shibayama-Chiyoda Sta.
Access Corridor
(South)(North)
第1ターミナルTerminal 1
国内線Domestic
国際線International
Cargo貨物地区
第2ターミナルTerminal 2
国内線Domestic
国際線到着Int’l Arrival
出 発Departure
到 着Arrival
第2ターミナルTerminal 2
第3ターミナルTerminal 3
国際線 国内線International Domestic
第2・3ターミナルTerminal 2&3
国際線 国内線International Domestic
第1ターミナルTerminal 1
Cargo貨物地区
第1ターミナルTerminal 1
国内線Domestic
国際線International
Cargo貨物地区
国際線出発Int’l Departure
P-1 Entrance
P-2 Entrance
Narita Airport Access NavigationCheck here for a map of surrounding areas as wel l as info on travel times and traffic updates for each area.
Airport Surrounding AreaInformation Search
Narita InternationalAirport Official
Website
Private cars
P-2P-2North Annex
Building B( ( North Annex Building A( (
Airport Overview/Private Cars
ACCESS
3534
店舗・施設一覧
Floor Map
Access Shops and Facilities
Services
6
15
20
12
34 5
7
8 910 11
12 1316
17 3031
Fees/Inquiries
Floor Map
Access Shops and Facilities
Services
Bus and Railway Ticket Sales Counters(For details, please see P29.)
Tickets are sold directly inside the buses on routes operated by BE-TRANSSE GROUP(Heiwa Kotsu) and some routes operated by Narita Airport Transport and Chiba Kotsu. Please inquire with each bus company for more information.
N1
C1
North WingInternational Arrival Lobby
Information Counter
Terminal Shuttle Bus Stop
N2NorthExit
CentralExit
NorthExit
S2
S3
S1South WingInternational Arrival Lobby
Information Counter
Taxi Stand
SouthExit
SouthExit
SouthExit
Group Bus Platform
2017Private Parking ServiceLong-distance(fixed fare) /Narita and nearby areas
Car Rental Service15
Bus Stop Guide
Narita International Airport Official Website
1 10
2 11
3 12
4 13
9
31
8
5
Shinjuku, Hibiya (Imperial Hotel, Dai-Ichi Hotel Tokyo), Shiba (for destinations other than HOTEL THE CELESTINE TOKYO SHIBA), Roppongi/Akasaka, Asakusa/Kinshicho/Toyosu/Toyocho/Shinkiba,Tachikawa/Akishima
Ebisu/Shinagawa, Wakabadai Sta./Inagi Sta./Chofu Sta., Takao/Hachioji, Minami Osawa Sta./Keio-Tama Center Sta./Seiseki Sakura ga Oka Sta.
Kasai Sta./Ichinoe Sta./Koiwa Sta.
Osaki Sta.
Kichijoji Sta.
Tokyo Sta./Ginza Sta./Shinonome Depot/Rinkai Fukutoshin
JR Inage Sta./Chiba Chuo Sta./Makuhari Shin-Toshin/ Inagekaigan Sta.,Matsudo Sta./Kashiwa Sta./Kashiwanoha-campus Sta./Shin-Urayasu, "Tokyo Disney Resort ®"/Maihama
Tokyo City Air Terminal/Tokyo Sta./Nihonbashi, Ikebukuro/Mejiro/Kudan/Korakuen, Shiba (only for HOTEL THE CELESTINE TOKYO SHIBA)/Shiodome/Takeshiba/Odaiba/Ariake,Hibiya (The Peninsula Tokyo)/Ginza, Shibuya/Futako-Tamagawa
TokyoC
hiba
Kanagawa
Saitama
Other Areas
Surrounding Areas of the Airport
Courtesy BusTaxi
P-1Parking
The bus stations for buses departing from the Terminal areshown below.
TaxiBus
Kisarazu
22
7
227 8
8
● Operating Hours/5:00-22:35(In intervals ranging from seven minutes to 30 minutes) Terminal 1 Departures First Departure/5:00 Last Departure/ 22:35
Terminal 1 1F Terminal 2 1F
8 18
6
6
8 18
Terminal Shuttle Buses (Free)
About 10min.
About 10min. About three min.
8 18
Terminal 1 1F Terminal 3 Terminal 2 1F6
3Terminal
2Terminal
1Terminal
Access Corridor
● Operating Hours/ 5:10-23:24(In intervals ranging from seven minutes to 20 minutes) Terminal 1 Departures First Departure /5:10 Last Departure /23:15
Bound for Terminal 2
Bound for Terminal 2 via Terminal 3
Please allow suf�cient time when using this service as busesmay be delayed or suspended due to traf�c congestion, etc.
Terminal 3 can also be accessed directly from Terminal 2 using the Shuttle Bus or via the Access Corridor (on foot).
Buses and Taxis
3736
38
Keisei Skyliner Access Express
Keisei Main Line
JR Narita Express JR Line
Tokyo MonorailToei Asakusa Line Keikyu Line
TSUKUBA EXPRESS
Railways
Keisei SkylinerNippori: 36 min., Keisei Ueno: 41 min. JR Narita ExpressTokyo: 50 min., Shinagawa: 59 min., Shibuya: 67 min.,Shinjuku: 73 min., Ikebukuro: 80 min., Yokohama: 81 min.
・Please allow sufficient time for travel to or from the airport as delays can occur due to weather conditions.・Your terminal at Narita Airport will depend on the airline you are traveling with. Please confirm the location of your airline before you arrive at the airport.For terminal and airline information, please see P5.
The quickest travel times to each station are estimated here.
Narita Airport Access NavigationProvides real-time information on departing from Narita Airport, arriving at your destination, transfer options, and travel times.
Transportation options search
Narita International Airport Official Website
Railways
Travel times to major stations
GotandaNishimagome
Hamamatsucho
Shimbashi
Akihabara
Sengakuji
Asakusabashi
Asakusa
Oshiage
AotoKita-Senjyu
Minami-Nagareyama
Keisei-Takasago Keisei-
Narita
Funabashi
Keisei-Funabashi
Higashi-Matsudo
Shin-Kamagaya
Chiba
Narita
Ueno
Ikebukuro
Omiya
Shibuya
YokohamaOfuna
ShinagawaMusashikosugi
Haneda Airport
Shinjuku
Takao
Nippori
KeiseiUeno
Tokyo
Tsukuba
Airport Terminal 2 Station(Terminal 2 and 3*)
Narita Airport Station(Terminal 1)
Access to central Tokyo
* It takes about 15 minutes on foot from the Narita Airport Terminal 2 Station to Terminal 3, or about three minutes (travel time) using the free Terminal Shuttle Bus.