NAPRANUM ABORIGINAL SHIRE COUNCIL OPERATIONAL PLAN

NAPRANUM ABORIGINAL SHIRE COUNCIL OPERATIONAL PLAN

2020-21

JULY 2020

. www.napranum.qld.gov.au

http://www.napranum.qld.gov.au/

NAPRANUM ABORIGINAL SHIRE COUNCIL_OPERATIONAL PLAN 2020-21 1 | P a g e

Contents 1. ACHIEVING NASC GOALS ......................................................................................................................................................................................... 2

3.1 STRATEGIC KEY RESULTS AREA ......................................................................................................................................................................... 2

3.1.1 STRATEGIC KEY RESULT AREA 1: Financial Management ........................................................................................................................................ 2

3.1.2 STRATEGIC KEY RESULT AREA 2: Strong Cultural Wellbeing ................................................................................................................................... 2

3.1.3 STRATEGIC KEY RESULT AREA 3: Healthy and Safe Community with strong relationships .................................................................................... 2

3.1.4 STRAEGIC KEY RESULT AREA 4: Skilled and Educated Community ......................................................................................................................... 2

3.1.5 STRATEGIC KEY RESULT AREA 5: Good Governance ............................................................................................................................................... 2

3.1.6 STRATEGIC KEY RESULT AREA 6: Economically progressive and prosperous Community ...................................................................................... 2

2. OPERATIONAL PLAN ACTIVITIES .............................................................................................................................................................................. 3

2.1 OFFICE OF THE CHIEF EXECUTIVE OFFICER ............................................................................................................................................................................ 3

2.2 FINANCE SERVICE DIVISION ................................................................................................................................................................................................... 8

2.3 CORPORATE AND COMMUNITY SERVICE DIVISION ............................................................................................................................................................. 14

2.4 OPERATIONS SERVICE DIVISION ........................................................................................................................................................................................... 26


1. ACHIEVING NASC GOALS

3.1 STRATEGIC KEY RESULTS AREA

3.1.1 STRATEGIC KEY RESULT AREA 1: Financial Management

3.1.2 STRATEGIC KEY RESULT AREA 2: Strong Cultural Wellbeing

3.1.3 STRATEGIC KEY RESULT AREA 3: Healthy and Safe Community with strong relationships

3.1.4 STRAEGIC KEY RESULT AREA 4: Skilled and Educated Community

3.1.5 STRATEGIC KEY RESULT AREA 5: Good Governance

3.1.6 STRATEGIC KEY RESULT AREA 6: Economically progressive and prosperous Community


2. OPERATIONAL PLAN ACTIVITIES

2.1 OFFICE OF THE CHIEF EXECUTIVE OFFICER

Key Result Area

Focus Operational Activities

Success Measure Lead Division

Projects Completion Date

Budget PROGRESS

1 4 5 6 Annual Budget That a comprehensive budget is prepared and reviewed for the organisation including separate budgets for the BAS operation, Aged Care and Child Care operations and for funded projects including capital works to enable Council to adopt its 2020/2021 Budget Budget 2021/22

Budget is developed and reviewed for organisation, division and projects in compliance with statutory requirements

CEO CEO

31 July 2020

30 June 2021

20/21 budget allocation 20/21 Budget allocation

Sept 20 - Completed


1 5 6 Financial Reporting

A financial reporting regime is established that provides Council and Managers with management reports on at least a monthly basis

Reporting system is established to allow Council and Managers to assess the financial performance of the functions under their control, and allow forecasting to be made of potential financial performance for the remainder of the current financial year

CEO 31 March 2021

20/21 budget allocation

SEPT 2020 – INVESTIGATION STILL TAKING PLACE – MAGIC PEFORMANCE BEING DEVELOPED

1 5 6 Audit Ensure that all steps employed will ensure that the Council prepares its final statutory financial reports ready for audit on time in accordance with the agreed audit plan

Audit plan is followed and that the result of the audit is an unqualified/unmodified report result

CEO As per agreed Audit Plan


SEPT 2020 - Audit in Progress and on track to be signed off by 12/10/2020.

5 1 Statutory Compliance

Assessment undertaken by the external auditor

The organisation meets its statutory compliance obligations in terms of compliance with the Local Government Act and Regulation

CEO As per agreed Audit Plan


SEPT 2020 – Audit in Progress – Internal Review undertaken and any documents requiring updating have been identified


1 5 Asset Registers Oversee a

comprehensive review of the assets will be undertaken including a physical inspection of each asset and an assessment of its condition

Review completed and will be ongoing

CEO 30 June 2021 and ongoing


SEPT 2020 – No action taken todate.

5 1 Policies Review of all policies is undertaken on a continuous basis throughout the period with a view to completing a review of all existing policies

Balcarra Policies to be adopted by Council Expired Mandatory Policies to be Updated HR Policies to be reviewed and Updated to also include Human Rights Act provisions

CEO 30 June 2021 and ongoing


SEPT 2020 – Balcarra Policies have been adopted Expired Mandatory Policies have been updated

HR policies still to be reviewed and updated

3 4 5 6 Local Laws A suite of local laws that are relevant are developed to Council’s requirements to enable effective management of its community and responsibilities

Suite to Local Laws to be implemented

CEO 30 June 2021 20/21 budget allocation

SEPT 2020 – Local Laws Officer has been working toward implementation

1 3 4 5 Capital and infrastructure projects

All projects as approved by Council is completed on time and within budget

Approved works each year is completed on time and within approved budgets


SEPT 2020 WIP


2 3 4 6 Napranum Master Plan

The master plan for the future development of Napranum is developed with extensive community involvement

Continually review and update of the Master Plan

CEO Plan developed ongoing review

31 July 2021


SEPT 2020 – Council has adopted the updated Master Plan

2 3 4 5 6 Indigenous Land Use Agreement (ILUA)

Negotiate with the Traditional Owners to establish an ILUA for the area of the Napranum township

ILUA completed and implemented

CEO Ongoing 20/21 budget allocation

SEPT 2020 – CEO has investigated where this is at and getting legal advice.

5 6 Statutory Council Meetings

Facilitate all of Council's Statutory

Meetings are conducted and meet statutory compliance

CEO Ongoing 20/21 budget allocation

SEPT 2020 - COMPLIANT

Meetings and provide accurate and timely minutes of meetings

SEPT 2020 – COMPLIANT

Council training is completed


SEPT 2020 – Training to be undertaken on 1 Oct

5 6 Information Technology

Oversight of Purchase and installation of a new accounting and document management system for Council

Oversee the migration of all data to the new system in a timely and accurate manner


SEPT 2020 – Currently reviewing products in the marketplace.


5 6 Risk Management System

Undertake a review of Risk Management Framework

Review completed and ongoing as per regulatory and operational requirement

CEO 31 March 2021 20/21 budget allocation

SEPT 2020 – Yet to be undertaken


2.2 FINANCE SERVICE DIVISION

Key Result Area


Success Measure Lead Division

Project Completion Date

Budget PROGRESS

1 5 6 Financial Sustainability & Planning

Strengthen Council’s long- term financial planning and quantify the long- term requirements for services, service levels and associated costs

Preparation of 2019/20 Financial Statements

Finance 30 August 2020 to align with audit requirements

Existing staff cost

Develop stronger link between Asset Management Plans and Councils budget development

Conduct Council wide budget review 2021/22 original budget estimates and projections

Finance 30 June 2021 Existing staff cost

1 4 5 6 Budget Development

Lead the inclusive development and quarterly review of a comprehensive budget for the Council including separate detailed

Budget is developed for the organisation, division and projects in compliance with statutory requirements that is endorsed by Council

Finance Existing staff cost


budgets for the

BAS works, Aged Care and Child Care and other significant projects including capital works

Fees and Charges Schedule completed

Statuary policies completed

1 5 6 Budget Review Lead the inclusive Review is inclusive and Finance Quarterly, due Existing staff quarterly budget completed accurately on or before the Cost review consistent and timely manner Council meeting with council consistent with in October, budget organisation policy and January, April development and procedure and June (June review policy and to adopt the procedure next annual budget)

1 5 6 Reporting Provide a suite of financial reports to both Council and Managers in a form that is readily understood by all stakeholders and allows management to assess the financial performance of the functions under their control

Reports developed, relevant and understood

Finance Monthly Existing staff cost


1 5 6 Information Technology

Purchase and installation of a new information and accounting and document management system for Council

Purchase and installation completed

Finance 30 June 2021 $220,000

Manage the Migration of data is Finance 30 June 2021 Existing staff Cost

migration of all completed data to the new system in a timely and accurate manner ensuring that there are no major problems or issues arising from the installation

Manage and Process and procedural Finance 30 June 2021 Existing staff Cost

address any changes are addressed in consequent timely manner

process and Current

procedural

changes that may

be necessary as a

result of the

installation of the

new system


Manage all

necessary training of finance and other staff that may be required in order for the installation to be successful

Training of identified staff is completed To commence

Finance 30 June 2021 Existing staff Cost

1 5 6 Debt Recovery To proactively manage the financial debtors of Council through lawful, ethical and culturally sensitive approaches to the recoupment of Council debts.

Allocation of unapplied credits to debtor accounts or transfer to Public Trustee for funds not identifiable and all avenues of identification exhausted.

Finance 30 June 2021 Existing staff costs and associated legal fees budgeted within Corporate and Community Services

Identification and write- off of “statute barred” debts. I.e. greater than 6 years old

Finance

Assignment of Commercial debts to external debt recovery agency.

Finance

Assignment of Housing debts directed to debtors to establish Payment Arrangements

Finance

1 3 4 5 6 Increase revenue to cover all planned activities

Actively lobby, apply for and obtain State and Government funding and grants

Increase in grants received from government and NGO

Finance Ongoing Existing staff Cost


Increase in State,

Australian Government and NGO funding and grants received

Finance Ongoing

1 5 6 Audit Undertake all steps necessary to ensure that the Council prepares its final statutory financial reports ready for audit on time in accordance with the agreed audit plan

Timelines are met consistent with agreed audit plan and that the result of the audit is an unqualified/unmodified report result

Finance As per signed Audit Plan

$120,000 Includes internal fees and audit committee representation

1 5 6 Asset Registers Lead a comprehensive review of the assets will be undertaken including a physical inspection of each asset and an assessment of its condition

Review completed Finance 30 June 2021 Existing staff cost and 20/21 budget allocation

1 5 6 Dashboard and Traffic Light Reporting

Investigate options for development of Dashboards and Traffic Lights for each Division Manager

Gathered reporting requirements from division managers completed

Finance 30 June 2021 Existing staff Cost


1 5 6 Insurance Renewal

To achieve renewal of insurance policies of Council in accordance with sound contracting principles

Preparation Market appraisal Assessment Award

Finance 31 March 2021 Completed and ongoing

$450K

2 3 4 6 Napranum school

Feasibility study of reestablishing of P- Year 3 school including Community consultation and final report produced

Community consultation completed with final report to council for endorsement followed by lobbying for funding

Finance * options currently being investigated

30 September 2021

$72K Grant from WCCT


2.3 CORPORATE AND COMMUNITY SERVICE DIVISION

CORPORATE

Key Result Area


Success Measure Lead Division Project Completion Date

Budget PROGRESS

1 4 5 6 Budget Provide all Accurate Corporate and 31 May 2021 Existing

assistance necessary to

information is provided on a

Community staff cost

enable the timely basis to 2021/2022 budget allow the finance to be prepared in a department to comprehensive develop a manner that will complete budget provide sufficient for adoption by information for the Council future management of the operations under your control.


5

Policies

Review of all All policies are Corporate and 30 June 2021 Existing

policies is undertaken on a

updated and are consistent with the

Community staff cost

continuous basis NASC policy and

throughout the period with a view to completing a review of all existing policies

Procedure development guideline

\ This process will

involve review, rewriting and recession of existing policies if necessary

Statutory and administrative compliance conformed and are displayed on the council website

5 Records and Information Management

Change management plan needs to be developed including training to ensure a successful transition to the new system

Plan is developed that incorporates training

Corporate and Community

30 June 2021 As per finance

To bring records Document under control a classification is document completed classification system needs to be devised that is suited to the organisation’s needs


The proposed Proposed system is

electronic realised and accounting and implemented information management package will provide an opportunity for records management to be introduced and enforced throughout the organisation

1 3 5 6 Commercial Conduct a review Review undertaken Corporate and 30 June 2021 Existing staff Leases of all commercial and completed Community cost premises to determine the best occupancy arrangements and the optimal rental that Council should expect


COMMUNITY Key Result Area


Success Measure Lead Division Projects Completion Date

Budget

2 3 4 6 Community A standard project An events Corporate and 1 October 2020 Existing staff Events management management and Community cost framework that can accountability be used to manage framework will be and control each prepared and event is developed implemented

2 3 4 6 Indigenous Empower Program continues Corporate and 30 June 2021 $44,135 per Knowledge communities to be delivered Community 20/21 budget Centre through new consistent with technology and project objectives learning, embrace local knowledge, culture and heritage through use of IKCs

3 4 5 6 Disaster Management

In conjunction with the state government Improve our communities’ resistance to disaster impacts by undertaking a disaster risk management process that is inclusive of training of key personnel

Training is completed

Resources secured to enhance capability of LDMG Get Ready Programs/Funding


Ongoing Existing staff cost


2 3 4 6 Aged and Disability Services

Provide high quality support, at a low intensity on a short- term or on-going basis, or higher intensity services delivered on a short term episodic basis to frail older people (65 years and over or 50 years and over for Aboriginal and Torres Strait Islander people) to maximise their independence at home and in the community for as long as they choose or are able to do so.

Program continues to be delivered consistent with project objectives


CHSP Domestic Assistance

CHSP Flexible Respite

CHSP Meals CHSP Personal Care

CHSP Social Support - Group

CHSP Social Support - Individual

CHSP Transport NDIS

30 June 2021 $10,085

$3,960

$54,332

$16,355

$91,472

$27,679

$47,315

Note: Funding subject to referrals from My Aged Care for Home Care Packages based on client needs


Support frail older

people through the delivery of planned respite activities which allow carers to take a break from their usual caring responsibilities


2 3 4 6 Child Care Operate a long day Program continues Corporate and * License is 30 June 2021 No budget

care centre that is to be delivered Community currently allocation culturally safe and consistent with suspended at this time secure for primary project objectives and options service users investigated

2 3 4 6 Preschool Negotiate with key Preschool is Corporate and 30 June 2021 $600,000 state government delivered in Community entities and community with community to an increase in continue the numbers enrolled delivery of this and retained service including aggressive promoting and marketing to increase participation



3 4 5 6 Fire Safety To undertake

comprehensive and regular assessment of fire safety equipment within Council’s assets (excluding Community Buildings) to ensure operational and compliant with industry/statutory standards

6 & 12 monthly services undertaken and completed All rectification works carried out for compliance

Identification and mapping of firehose inlets around community


30 June 2021 Existing staff cost

1 3 6 Air-conditioning Servicing

Undertake comprehensive and regular servicing of Air-conditioning units within Council Corporate buildings to ensure operational and compliance with industry/statutory standards

12 monthly servicing Undertaken and completed

All rectification works carried out for compliance


30 June 2021 20/21 budget allocation


1 3 6 Leased Corporate Buildings Repairs

Undertake repairs to Council’s Corporate Buildings to maintain quiet enjoyment/safe standard/fitness for purpose for occupants in accordance with lease/license agreements

Work Requests received

Quotations obtained from Operations Division

Budget reviewed

Works undertaken


30 June 2021 $90,000 plus allowance for insurance & replacements


3 4 5 6 Corporate

Training Online Training WHS training Corporate Induction Short courses (non accredited)

Source courses Approval Courses loaded online Launch


30 June 2021 $36,000 plus existing staff costs and incidentals

New Telephone System

Installation of new telephone / communication system

Installation of effective communication service meeting needs of all users within Civic Centre

Corporate and Community Services

30 June, 2021 $30,000 plus existing staff costs and incidentals

WHS & HR Systems

Research, Review, recommend and implement effective platform/app that meets the needs of the relevant departments and functions of Council

Effective implementation and use of system

Corporate and Community Services

30 Dec 2020 Will be allocated from information systems and document management


2.4 OPERATIONS SERVICE DIVISION

Key

Result

Area

Focus Operational

Activities

Success Measure Lead

Division

Project Completion

Date

Budget PROGRESS

1 4 5 6 Budget Provide all Accurate Operations 31 May, 2021 Existing staff assistance information is cost necessary to provided on a

enable the timely basis to

2021/22 budget allow the finance

to be prepared in department to

a comprehensive develop a

manner that will complete budget

provide sufficient

information for

for adoption by

Council

the future

management of

the operations

under your

control.

1 4 5 6 Procurement

and Contracting

A comprehensive

review of all

procurement

processes is

The review and

implementation of

new procedures

completed

Operations 30 September 2020

Existing staff

cost

required with

appropriate

procurement Standard contracts

arrangements developed,

including

preferred supplier


arrangements, endorsed and

and contracts, to implemented

be instituted for

purchase of goods

and services

including the

development of

appropriate

standard contracts

for the purchase

of goods or

services

1 5 6 Fleet

Management –

rationalisation

Review the

current plant fleet

with a view to

retiring and

removing all un-

roadworthy and

redundant

vehicles

Review completed Operations 31 December

2020

Existing staff

cost


1 5 6 Fleet and Plant

Replacements

[Various]

To purchase/lease

new fleet and/or

plant as

necessitated

through Asset

Management

planning

Assessment of

need

Quote

Procurement

Operations 31 December

2020

$150,000

1 3 4 6 BAS Works BAS managed on a

business-like basis

generating a

return on

expenditure

BAS work including

maintenance,

upgrades and

construction work

are completed at

high standards and

generates the

agreed financial

return to council

Operations Maintenance

Upgrades

Construction

30 June 2021 $1.2M $1.2M $2.1M

1 3 4 6 Works Program All civil

maintenance and

construction and

projects as approved by Council is completed on time and within budget

Approved works

each year will be

delivered on time

and within

approved

budgets

Operations NDRRA:

Bouchat Road

Red Beach Road

Twenty mile Outstation Road

Pennefather Road

Billys’ Lagoon Road

Stones crossing access road

Stones crossing road

Ongoing $3.85M


1 3 4 6 Works for All projects as Approved works Operations 30 June 2021

Queensland

Projects (W4Q)

approved by

Council is completed on

time and within

budget

each year is

completed on time within approved budgets

Drainage Solutions

Farm Development (stage 2)

Workshop Modernisation (State 2)

Takeaway Refit (stage 2)

Keeping Place

$300,00 $500,00 $150,000 $250,000 $110,000


W4Q Covid

Upgrade to Aged

Care carpark

facility

Community

Footpath and

Lighting

Community

Playgrounds

Upgrade to Child

and Youth Services

Facility

30/06/2021 $125,000 $359,500 $355,500 $400,000


DLGRMA All projects as approved by Council is completed on time and within budget

Approved works each year is completed on time within approved budgets

ICCIP

Water Treatment

electrical

upgrade

PH plant

switchboard and

probes

WTP security and

alarm

Upgrades to

Tapping bands,

valves and

hydrants

Survey and

condition report

for existing

water

reticulation

Survey and

condition report

for sewerage

system

Upgrade to

Chemical Storage

Facility

Sodium

hypochlorite

dosing system

Wastewater

SCADA and

macerator

30/06/2021 $100,000 $66,000 $22,000 $50,000 $49,500 $45,000 $45,000 $75,000 $100,000


installation PS2

Wastewater and

Scada

Pump

replacements

Back up

Generator PS2

Manhole Repairs

Solar powered

surface aerator

paddles

Solid Waste

Facility

remediation

works

Survey &

Condition Report

for Sewerage

System

$64,000 $50,000 $150,000 $60,000 $225,000 $450,000 $85,000


Department of Housing & Public Works 2019 Interim Capital Works Program



Construction of

two X 2B

duplexes at 258

and 259

Kwokkunum

Street

30 June 2021 $2.1M


QRA Resilience and Risk Reduction Fund 2019-20



Purchase of

Disaster

Management

equipment

$162,400


Department of Infrastructure, Transport, Regional Development & Communications LRCI program



$41,000 $25,000 $15,455


1 3 4 6 Community Hall Project is scoped Works approved Operations Post fire 30 September $800,000

and construction and underway renovation 2020 (approx.) Underway

Official Opening Issues with flooring to be rectified

1 3 4 6 Public Health

Program

Deliver an

Environmental

Health Program to

the community

Program continues

to be delivered

and in compliance

with the program

objectives and

reporting

Operations 30 June 2021 $167,228

requirements

1 3 4 6 Parks, gardens Undertake Annual community Operations 30 June 2021 $304,588 and public

spaces

maintenance of

community parks

parks and gardens

program is

and gardens

including

developed and

implemented

attending to

maintenance

matters


1 3 4 6 Animal

Management

Undertake

regulatory and

advisory

inspection

programmes to

maintain and

improve health &

environmental

standards within

the community

such as animal

control and vector

control

programmes

Enforce Animal

Control Local Law

once introduced

and promote

responsible animal

ownership

Operations Ongoing

Existing staff

cost

1 3 4 6 Water and

Sewerage

Promote

sustainable land

and water

management

practices

Submit annual

report to

government

agency for the

operation and

environmental

compliance of

water and

sewerage systems

Operations Ongoing Existing staff

cost

1 2 3 4 6 Ranger Program Promote and

supports

Indigenous people

to combine

traditional

knowledge with

conservation

training to protect

Program continues

to be delivered

and in compliance

with the program

objectives and

reporting

requirements

Operations Ongoing $579,379


and manage their

land, sea and

culture

3 4 6 Local Laws Facilitate the Identification, Operations 30 July 2021 Existing

process of adopting a suite of Local Laws to enable the Council to manage more effectively activities within the boundaries of the local government area

recruitment of the officers who will be authorised under the local laws Local Laws to be revised where necessary.

staff cost

Manage the Suitable training Operations Ongoing Existing

implementation of the laws to enable

and support provided to enable

staff cost

their effective the operation of enforcement the local laws to be within the implemented community

NAPRANUM ABORIGINAL SHIRE COUNCIL OPERATIONAL PLAN

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