Track your loads using our Real Time Load Tracking System. NAPA Transportation, Inc. Using the Customer Portal Access your active loads, as well as view details on scheduled and completed loads. View, print and download related paperwork, such as Proof of Delivery or Bill of Lading.
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
TrackyourloadsusingourRealTime
LoadTrackingSystem.
NAPATransportation,Inc.UsingtheCustomerPortal
Accessyouractiveloads,aswellasviewdetailsonscheduledand
completedloads.
View,printanddownloadrelatedpaperwork,suchasProofofDeliveryor
BillofLading.
2
Step1Gotowww.napatran.comandselect“TrackmyLoad”or“GetmyPOD”undertheCustomersTab
Step2IntheRealTimeLoadTrackingpage,clickonthe“CustomerPortal”link(ifyoualreadyhavea
login)orcompletetheCustomerLoadTrackingRequestForm.
3
Step3EnteryourlogincredentialstogainaccesstotheRealTimeTrackingSystem.Note:PleasebookmarktheCustomerPortalPagetoexpediteaccesstothissiteinthefuture.
Step4Onceloggedin,youwillhaveaccesstoyourloadinformation,viathe“Customer”Section,by
clickingonthepulldownlinktotherightoftheNAPATransportationLogo.
4
Step5aIfyouchoose“QuickFindOrder”,youwillbebroughttoapagewhereyoucansearchforyourloadbyReferenceorOrderNumber.Click“Search”afterenteringthepertinentcriteriaandyourload
detailswillbedisplayed.
Step6aThedetailsofyourloadwillbepresentedwithshipmentdetailinformationrelatedtoeachstop.Inthispage,youcanviewanyrelateddocumentsaswell,byclicking“ViewDocuments”.Thisis
whereyoucanfinddocumentssuchasProofofDeliveryorBillofLading.
5
Step5b
Ifyouchoose“ViewActiveLoads”(or“ViewCompletedLoads”),intheCustomer/TrackingMenu,youwillbebroughttoapagewhereyouwillseealistofyourloadsbydaterange.Inthispage,youcan“ViewDetails”,“ViewDocuments”or“MapBreadcrumbs”[onlyonActiveLoads]fortheselectedload.
Step6bOnanactiveload,whenyouselect“MapBreadcrumbs”youwillbeabletoseethecheckcalls(usually
pinnedevery5minutes)relatedtotheTruckthatisinroute.
Related Documents
