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NADRA National Database & Registration Authority
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Page 1: NADRA

NADRA

National Database & Registration Authority

Page 2: NADRA

Background & Establishment

• Initial Stages• National Database Organization (NDO) was established

under Ministry of Interior • National Database was possible due to information

gathered through “National Data Forms” during the Population Census 1998

• The Emergence of NADRATo cater for a cohesive and unified approach in both

Registration and Social fields NADRA was created on 10 March 2000 by merging the National Database Organization (NDO) and Directorate General of Registration

NADRA

Page 3: NADRA

The National ID Card – Core Project

• The National Database & Registration Authority (NADRA) is functioning under the NADRA Ordinance 2000 ratified by the Parliament.• NADRA is placed under the Ministry of Interior, but

enjoys full autonomy in all aspects of finance & management as given in the NADRA Ordinance.

• It is a self reliant organization having no government funding.

Page 4: NADRA

National Identity Management in PakistanNADRA

Page 5: NADRA

National Identity Management in Pakistan

Page 6: NADRA
Page 7: NADRA

The Enablers

Page 8: NADRA

Vision

A Catalyst for Change

– NADRA is the most modern organization which will

provide base for the better governance of

Pakistan and will also prove as a model

organization for Public Sector of Pakistan.

Page 9: NADRA

Mission

Custodian of Pakistani Identity Reliability (Restoring National & International Confidence)National Information Infrastructure Customer Care Corruption FreeConvenience

Efficient

Page 10: NADRA

Administrative Structure

Headquarter Islamabad (HQ)Regional Headquarters (RHQ)

Karachi, Quetta, Sukkur, Multan, Lahore, Sargodha, Peshawar and Islamabad

District Registration Offices (DRO)NADRA Swift Registration Centre (NSRC)Sub DRO (SDRO)Satellite Swift Registration Centre (SSRC)Mobile Van Registration Centre (MVRC)

Page 11: NADRA

Registration Centers

Page 12: NADRA

Technical Structure

Page 13: NADRA

National Database and Registration Authority

(c) 2010, Government of Pakistan

NADRA

Thirteen Thousand Employees

376 Registration Centres; 10

Overseas

201 Mobile Vans; 199

Semi-Mobile Units

Two data-centres 150 miles apart

1,000 servers and

8,000 computers

116 Million Identities

Issued

82 Million Identity

Cards Issued

93 Million Facial

Images

240 Million Fingerprints

Page 14: NADRA

Database

• It is probably the largest fully integrated database in the world that is having both an Automatic Finger Identification System (AFIS) & a Facial Recognition System.

• National Data Warehouse• Storage Capacity of 60 Terabytes• Processing Speed of 18 Trillion Instructions/ Sec• Multilingual Support of English/ Urdu/ Sindhi• AFIS with a matching speed of 16 million/sec• World largest Facial Library of 47 million images (ICAO)

• Network Infrastructure• Highly redundant, scalable and mission critical• Connected with more than 8000 computers

NADRA

Page 15: NADRA

Data and Networking InfrastructureNADRA

(c) 2010, Government of Pakistan

Data Centers (2)150 miles apartCore Network Sites (8)Optical NetworkAccess Network Sites (120)Satellite Terminals (375+)Servers (1,000+) Computers (8,000+)

D

N

Availability at Core Sites: 99.999%

Coverage:100%

DVB/RCS SatelliteNetwork

Page 16: NADRA

International Recognition• NADRA ranked among Top 50

Technology Companies of the World for 2 consecutive years (2005 and 2006) as the system Integrator in the field of homeland security and e-Passport solution.

• This was announced by one of the leading magazines ‘ID World.

Page 17: NADRA

Major ClientsNADRA

Page 18: NADRA

Major ProjectsNADRA

Page 19: NADRA

Major ProjectsNADRA

Page 20: NADRA

Citizen and Family NumberingNADRA

(c) 2010, Government of Pakistan

Family: ZK4T45 Family: AB1C23

Family: DE4F56

Citizen: 12345-6789012-3

Demographic Profile

Biometric Profile

Page 21: NADRA

Integrated Citizen-centric StrategyNADRA

(c) 2010, Government of Pakistan

Census Database

Mobile Connections

Financial Relationships

Fraud and Alien

Database

Refugee Database

Passport Data

Consumer Balance and

Bill Subscriptions

All Utility Bills

E-toll Database

Poverty Data

Social Support Data

Face Recognition:

40 Million matches/sec

Fingerprint Identification:

35 Millionmatches/sec

Page 22: NADRA

Identity Card Coverage

KPK FATA Punjab Sindh

10.8 M 1.4 M 45 M 17.5 M

NADRA

(c) 2009, Government of Pakistan

Baluchistan Islamabad Gilgit Baltistan Azad Kashmir

2.9 M 0.74 M 0.51 M 2.1 M

Page 23: NADRA

Reaching EveryoneRegistration Centers and Mobile Registration Vans

Page 24: NADRA

Reaching EveryoneBackpack Units and Mobile Registration Motorcycles

Page 25: NADRA

User and Feeder Agencies(Concept to Reality)

• Sharing of National Data would be based on Mutual Interfacing– Federal & Provincial Ministries – Election Commission of Pakistan – Private Agencies involved in Developmental Work – Central Board of Revenue – Excise and Taxation Department – Land Revenue Department – Autonomous / Semi-Autonomous Bodies like WAPDA, PTCL,

etc. – Civil Forces – Armed Forces – Federal And Provincial Police – Federal Investigation Agency

Page 26: NADRA

Expected Advantages• Elimination of bogus and duplicate cards• Enhanced Authenticity of Pakistani Passports• Control over Illegal immigration and related social

problems• Effective Law Enforcement and Administrative Control• Reliable Data on Population• Broadening of Tax base and Revenue Generation • Utility Companies and Public Sector Corporations'

Performance • Assistance in Effective Law Enforcement and

Administrative Control

Page 27: NADRA

NADRA Products

Current Products:

– Computerized National ID Cards (CNIC)– National ID Cards for Overseas Pakistanis (NICOP)– Pakistan Origin Card (POC)– Children Registration Certificate (CRC)– Family Registration Certificate (FRC)

Cards and Certificates

Page 28: NADRA

The Computerized National ID Card (CNIC) includes a sophisticated array of security features to safeguard against fraud and improper use. The CNIC contains machine-readable information, although characteristics can be seen with the naked eye and others must be verified using optical aids. The special characteristics of the CNIC will protect its integrity.

Computerized National Identity Card

Page 29: NADRA

ID Cards through Times

Page 30: NADRA

Smart Card Technology

NADRA is in the process of introducing a new technology for

multiple administrative and functional uses. NADRA’s continuous R&D has made it possible to integrate smart card technology in different initiatives that effect day to day life transactions.A smart card is a pocket-sized card with embedded integrated circuits which can process data.

ID Cards

Page 31: NADRA

Latest ID cards 2010

Page 32: NADRA

NADRA AchievementsCNIC

People applied for CNIC People got CNIC

Overall Pakistan 4,51,99,069 4,25,92,414

Multan Region 76,73,075 66,49,304

Page 33: NADRA

Among other cards, NADRA Ordinance envisages issuance of cards to Pakistani workers/emigrants and citizens /resident abroad and Pakistanis holding dual nationality who have got themselves registered under the NADRA Ordinance. This card is known as the National Identity Card for Overseas Pakistanis (NICOP). On account of its utility, it is an identification document usable in place of NIC whenever required. However NICOP is more than just an identification document.

NIC for Overseas PakistanisNADRA

Page 34: NADRA

A person shall be an eligible foreigner of Pakistan origin or eligible for Pakistan Origin Card if he is a foreigner; and he had been a citizen of Pakistan at any time during his life.Among other cards, NADRA Ordinance envisages issuance of cards to foreigners of Pakistani origin who have got themselves registered under the NADRA Ordinance. This card is called the Pakistan Origin Card. On account of its utility, it is an identification document usable in place of NIC whenever required. However POC is more than just an identification document.

Pakistan Origin CardNADRA

Page 35: NADRA
Page 36: NADRA

Major ComplaintsNADRA

(c) 2010, Government of Pakistan

Change in name and boundaries

of Districts

Change in marital status Widows

Death Registration

Unregistered population Rejections

Page 37: NADRA

LATEST TECHNOLOGICAL OFFERINGS

NADRA

Page 38: NADRA

e-Vehicle Management Systems

• Due to growing security and safety issues, that like individuals, vehicles should also be identified, mapped against its owner and be tracked and monitored considering the privacy.

• It is Criminals use vehicles as their mean of transport and to hit their desired targets.

• Taking this dilemma of security and safety into consideration, NADRA has developed multiple “e-Vehicle Management” systems as per the client requirements and needs.

• It incorporates Radio Frequency Identification Device (RFID) technology to identify vehicles approaching 'manned' & 'unmanned' check-posts at entry/exit with real-time monitoring at the central control room.

Technology

Page 39: NADRA

e-Vehicle Management Systems

Page 40: NADRA

NADRA KIOSK

• NADRA Kiosk has been developed to carry-out various day-to-day transactions which involve payment of utility/telecom bills, purchase of prepaid phone cards, disburses cash and acts as merchant bank.

• For easy access of the citizens, 24 hours working Kiosks have been deployed at various public places across the country especially in congested and low income group areas.

• Now citizens do not have to stand in long queues for their utility bill payments due to short banking hours, hence enjoying time freedom round-the-clock.

e -Transaction Platform

Page 41: NADRA

NADRA KIOSK

Page 42: NADRA

Verisys

• Authentication documents hold no integrity without a proper verification mechanism.

• NADRA has introduced a very easy-to-use & access tool for verification of citizens in the country named as Verisys.

• To verify the issued CNIC and avoid any fraudulent activities NADRA launched Verisys

• It is an authentication process to provide online verifications of Pakistani citizens to the government, private and corporate sectors for bringing in transparency, validation, elimination of fraud & forgery.

• This is a web-based real-time activity displaying the front and rear image of the CNIC with added hidden information for verifications.

• Verification can also be done by sending SMS through mobile.

Online Authentication

Page 43: NADRA

Verisys

Page 44: NADRA

SYSTEMS

Hassaan Qadir

Page 45: NADRA

Civil Registration Management System (CRMS)

• In order to improve civil registration system, CRMS was introduced by NADRA at Union Council Level.

• Under this system event of Birth, Marriage, Divorce and Death are captured, which very vital in nature.

• The pilot project was launched in 100 UCs of Lahore and till today more than 4,192 UCs are onboard.

• NADRA has provided software, certificate paper and also imparting training to UCs Secretaries.

• The project is up-and-running for last 3 years.

Page 46: NADRA

NADRA Swift Registration Centre (NSRC)

• The Swift registration centers (NSRC's) Concept – One-stop-shop, – Designed to eliminate inaccuracy in the re-issuing of

the ID cards – By minimizing human intervention in handling NIC

forms as seen in the past experience.– The NSRC concept is to provide superior service to the

citizens of Pakistan, and to introduce a corporate culture in the public service environment, trying to break free from the existing shackles of corruption, un-professionalism, and red tapeism

Page 47: NADRA
Page 48: NADRA

NADRA Swift Registration Center(NSRC)

• ProcessThe principal of live data captureSystem requires the applicant's presence with their old NIC'sWith other related documentation to process a CNIC applicationApplicants are professionally guided through a process of,

Data EntryPhoto ImagingSignature and Thumb Impression CaptureUsing latest technology and Expert assistance from the trained staff

Page 49: NADRA

Complaint Management System

NADRA

Complaint Management System logs and resolves the complaints received directly from applicants (visiting in person) or through applications, E-mail & Fax. A team is organized to respond to applicants and resolve queries by using CRM and CMS applications with a view to persuade concerned branches/people to expedite the complaint resolution. Complaints Centers in addition to resolving complaints also acting as information centers providing all information regarding NADRA’s products.

Page 50: NADRA

Province Wise StatisticsAs of November 13, 2010

(c) 2010, Government of Pakistan

Province Notified Processed

KPK 195,245 179,417 92%

Sindh 476,200 428,931 90%

Punjab 697,424 575,581 83%

AJK 4,089 3,220 79%

GB 2,476 1,042 42%

Baluchistan 89,954 2,034 2%

Total 1,465,388 1,190,225 81%

Page 51: NADRA

WATAN CARD PROGRAM

(c) 2010, Government of Pakistan

Page 52: NADRA

Notification Framework

Provincial Governments notify

affected areas

List of registered heads of family from

NADRA database

Verification of list by provincial

governments

NADRA

(c) 2010, Government of Pakistan

Final Beneficiary Lists Creation of bank accounts

Left over registration subject to approval of

district administration

Page 53: NADRA

Eligibility CriteriaNADRA

(c) 2010, Government of Pakistan

Head of family CNIC available in NADRA

Database

Head of family is unique in NADRA

Database

Head of family is valid in NADRA

Database

Head of family CNIC is clear in NADRA’s database i.e. is not

marked suspect, alien or fraud

Head of family/Individual

both or one address pertains to the affected area

Page 54: NADRA

Flood Relief SystemAn Overview

Official Notification of Flood Affected Areas

(District, Tehsil, Village/City) through

Board of Revenue

NADRA Verifies and Issues list of all heads of family in notified

areas

NADRA Banks

Bank Accounts

ATMs

POS Terminals

Bank Branches

Page 55: NADRA

Eligibility Enquiry Statistics

Total Number of People Showing up at Centres 2,700,116People found ineligible 1,054,085People found ineligible but had an eligible family member 156,316People found ineligible but were later notified as eligible 240,220People found eligible but were required to receive benefit from own province 4,478

People found eligible but chose not to proceed 54,792

People found eligible 1,190,225Percentage of people found as ineligible 46%

Till November 13, 2010

(c) 2010, Government of Pakistan

Page 56: NADRA

LATEST INITIATIVESNADRA

Page 57: NADRA

Pakistan Cards

• Pakistan Cards, issued as the part of flood relief assistance in Sindh.

• NADRA has so far disbursed Rs 6.18 billion through 749,779 Pakistan Cards, Smart Cash Cards, to the heads of the rain-affected families in Sindh.

• 72 centers of NADRA issuing Pakistan Cards in 7 districts of Sindh.

• 26 complaint centers.• Sindh government is asked to take necessary measures to

ensure the endorsement of the right person for cash facility.

Page 58: NADRA

Illegal Migrants

• No illegal migrants registered by NADRA.• No CNIC issued to them.• Bio metric Alien watch List created for Afghan and illegal

immigrants.• NARA (National Alien Registration Authority) is responsible for

the registration of illegal immigrants.

Page 59: NADRA

Computerized Arms Licenses

• Revalidation Process.• Original booklet to be kept by NADRA.• Computerization done for the licenses issued by the Ministry

of Interior, not by the Provincial Govt.• 158 NRCs across Pakistan, having separate counter for license

renewal.• This exercise would help Govt. to check illegal weapons by

keeping the record of legal weapons.

Page 60: NADRA

Registration of Eunuchs

• NADRA issuing CNICs to the eunuchs as per order of Supreme court.

• Deployed mobile vans to facilitate them.• Enabling them to cast vote.• First Organization to offer Job opportunties at the regional

offices. • 3 Options scheme

– Male– Female– “Khunsa-e- mushkil”