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MY ROLES AND RESPONSIBILITIES
PACE Information Technology, Qatar (Marketing andClient Relationship Manager)
Was responsible for finding new prospective clientsand pitch the company’s web and digital marketingservices.
Was the point of contact for all client accounts forthier digital management matters.thier digital management matters.
Was responsible in building strong, long-term clientrelationships and to maintain frequent contact.
Was responsible for setting digital strategies for theclient considering their specific digital requirements.
Was responsible in suggesting, convincing and imple-ment digital projects to increase clients ROI.
Was responsible in reporting to the client on webWas responsible in reporting to the client on webperformance metrics and also cordinating with thedevelopement team in achieving the desired results.
Was responsible for the post delivery client servicingand communications.
Was responsible in maintaining the client accountsand driving more business through clients.
Mediarede, India (Mediarede, India (Digital Media Account Manager)
Was responsible in managing a portfolio of customersby taking responsibility for their digital media assets.
PACE Information Technology,QatarAs Marketing and Client Relation-ship Manager - from 22nd Aug 2015to till date
Mediarede, IndiaAs Digital Media Account Manager -from 1st March 2012 to 15 Aug2015
Asian Paints Ltd., IndiaAs Territory Sales Officer -from 21st May 2010 - November16th 2011
I HAVE WORKED WITH
Master of Business Administration(MBA) (Main-Marketing, Sub-HR)Mahatma Gandhi University, Kerala,2008-2010
Bachelor of Business Management(BBM) (Marketing)Bangalore University, Karnataka,2004-2007
Higher Secondary CBSE, ScienceGroupBharatiya Vidya Bhavan, Girinagar,Kochi, Kerala, 2002-2004
MY EDUCATIONAL QUALIFICATION
CAREER OBJECTIVE
To be part of a company that offers a stable and positiveatmosphere to enhance my skills and to use my skills inthe best possible way for achieving the company’s goals.
Martin Francis
MBA GRADUATE with5 + Years of Marketing Experience
Date of Birth: 25th November 1986Gender: MaleNationality: IndianMarital Status: MarriedAddress for Communication:PO Box 19287Doha, QatarDoha, QatarContact No.: +974 66832454 (M)E-Mail: [email protected] Driving License No: 28635656285
MY ROLES AND RESPONSIBILITIES(Contd.)
Was responsible in driving business growth through clients by developing proactive actionplan for the clients to meet thir predertimined digital media plans and objetive.
Was responsible in building and sustaining strong and long-lasting relationships withclient-side senior managers and maintain frequent contact with any other third party agenciesused by each customer.
Was responsible in planning and implementing digital media campaigns in order to meet andexceed each client’s ROI and service expectations and to maximise revenue and profit for theexceed each client’s ROI and service expectations and to maximise revenue and profit for theclient.
Was responsible in motivating and supporting the technical delivery teams in deliveringoutstanding service to all client accounts,
Was responsible in taking responsibility for the quality of work carried out by all team mem-bers and ensuring the agency has the correct level of skills to grow the accounts.
Was responsible in driving outcomes, profitability and productivity across all client accounts.
Asian Paints Ltd (Territory Sales Officer)Asian Paints Ltd (Territory Sales Officer)
Was responsible for handling the sales of a territory having 70 dealers of Asian Paints, out ofwhich 15 are key dealers with average value of 60 lakhs/annum.
Was responsible for generating demand for Asian Paints through dealer/ contractor/ customer, by various promotional activities like primary/secondary schemes, meets, demonstrations etc in order to boost sales.
Was the key link between the dealers/customers and rest of the organisations sales force.
Was responsible to ensure that, best service and support was given to the dealers/customWas responsible to ensure that, best service and support was given to the dealers/customers from the companies’ side.
Was responsible in gathering market information through retail audit and market intelligence.
MY CERTIFICATIONS
MY SKILLS
• Secured Cambridge Business English Certification (BEC) –Vantage Level (British Council)• Six Sigma Certification(Green Belt)• User Certification in SAP (Sales and Distribution) by CCS Technologies.• Certification in Computer Assembling and Troubleshooting• Certification in Web designing
Soft Skills • Ramanathan Effective Public Speaking (REPSI)Computer Skills • Software: Proficient in MS Office, Adobe Photoshop,CMS • Hardware: PC assembling and Troubleshooting • Languages: C, C++
MY STRENGTHS
• Ability to persuade others• Polite and pleasing• Ability to put myself in the client's shoes• Strong determination to succeed• Good team leader and motivator• Keen interest for technology and branding• Keen eye for details• Keen eye for details• Strong presentation skills• Good at handling different kinds of people/clients
DECLARATION
I hereby declare that all the above furnished details are true to the best of my knowledgeand belief.
MARTIN FRANCISDOHA, QATAR