My Work as a Telecommunications Headend Engineering Tech II by Mark Keefer
Jul 25, 2015
My Work as a Telecommunications Headend
Engineering Tech IIby Mark Keefer
Building, troubleshooting and daily operations of a complex telecommunications headend and data center.
Knowing how to get into hundreds of pieces of telecommunications equipment, wire it, configure it, test it, troubleshoot it and fix it. Keep the customers services working without interruption is top priority.
Motorola SEM & APEX devices to take IP Streaming Video and Modulate it onto a QAM RF carrier to send to customers.
Managing and routing live digital streaming IP Video from many sources across the network.
Configure management network and video network and QAM RF Channels.
Encoding analog audio and video into digital streaming video, two common devices are Scientific Atlanta and Big Band Digital Encoders.
Being skilled with IP networking and also an expert in RF analog and digital signals, Quadrature Amplitude Modulation (QAM), DOCIS, QPSK and telemetry signals, audio and video, RF measurement, balancing RF and ensure signal quality using RF meters, spectrum analyzers and QAM analyzers.
Configure Harmonic NSG 9000s, QAM modulators, for streaming IP video for Video On Demand services.
Working with and troubleshooting network switches and routers, wiring, replacing cards, power supplies, SFPs, GBICs, fiber and CAT 5cables, field support.Cisco 7609, 2960, , Juniper, ARRIS C4 CMTS (CAMs, PICs, Fabric cards), Ciena, Nortel transport…
Ciena-NortelOptera 6500 serial rs232 input port 9600baud nn1to initial enter IP, and GUI user interface networkgoes into a CMB tray for drop/add, basically a MUXOptera 5200goes into a OMX tray for drop/add, basically a MUX 3500Passport - command string commandsLong Haul - old legacy, most being decommissioned - command string commandsQB5000 command string commandsFLM150FLM2400
Metro-E Ciena Switches311's Serial cables to copy over scripts3930's3916
Cisco 7600 series 7609 UR Routersand smaller Catalyst routers and switches various model like theCisco 2960s and others
ARRIS C4 CMTS
ARRIS C4 CMTS• Installation, wiring and FMP (First Modem Provisioning) testing of ARRIS C4 CMTS, before the CMTS could be put into
production it would have every port tested for both cable modem and phone services, voice quality, dial out and receive calls, DHCP IP and internet connection, Ping, Trace Rout, data speed tests and RF level and signal quality.
Daily operations, maintenance, testing, troubleshooting, repair replacement of cards, CAMs, PICs, power supplies, failover, scheduled and emergency maintenance tickets, 911 check, NCP (Node Combining Plan) changes and documentation. Engineering site support working with the National Operations Center and field for all work done on this equipment.
Delivering High Speed Internet, Phone, Data services
Simplified view of only one Node fed from a CMTSNot shown here are the CMTS fiber connections to the UR router nor connections into the term server.
DS0
DS1
DS2
DS38
WAY
SPL
IITER
8 W
AY S
PLIIT
ER8
WAY
SPL
IITER
8 W
AY S
PLIIT
ER12
dB
Loss
12 d
B Lo
ss12
dB
Loss
12 d
B Lo
ss
52 dBm
52 dBm
52 dBm
52 dBm
717 MHz 256 QAM723 MHz 256 QAM 729 MHz 256 QAM 735 MHz 256 QAM 8
Way
Com
bine
r12
dB
Loss
All Cable Loss Calculated forRG-59 Headend Cable
9.75 dB Loss/100ft @750MHz
150 FT RG-59 14.5dB Loss
12.5 dBm @ 735MHz39 dBm @ 735MHz
DSPICC
10 FT RG-59 1 dB Loss
20 FT RG-59 2 dB Loss
10.5 dBm @ 735MHzAmp Input
2 W
AYCo
mbi
ner
4 dB
Los
s14 dB MAXNETRF AMP
SA PRISMA II OPTICAL TX
9 dBm 1310nm
100 FT RG-59 9.75dB Loss
24.5 dBm @ 735MHz 22 dBm @ 735MHz 18 dBm @ 735MHz
25 FT RG-59 2.5 dB Loss
8.75 dBm @ 735MHzInto Optical TX TX10111
SAMPLE HEADENDDRAWING
By Mark Keefer
NC AMP 10111
150 FT RG-59 14.5dB Loss
20 FT RG-59 2 dB Loss
10.5 dBm @ 735MHzAmp Input
2 W
AYCo
mbi
ner
4 dB
Los
s
10 dB MAXNETRF AMP
SA PRISMA II OPTICAL TX
12 dBm 1310nm
100 FT RG-59 9.75dB Loss
22 dBm @ 735MHz
25 FT RG-59 2.5 dB Loss
8.75 dBm @ 735MHzInto Optical TX TX10112
24.5 dBm @ 735MHz
14 dB MAXNETRF AMP
NC AMP 10112
-20 dB OutputTest Point
-20 dB OutputTest Point
VOD INPUT
VOD INPUT
OM INPUT
OM INPUT
Broadcast Input
Broadcast Input
12.5 dBm @ 735MHz
-20 dB OutputTest Point
-20 dB InputTest Point
HSI/PHONE/DATA DOWNSTREAM
HSI/PHONE/DATA DOWNSTREAM
HSI/PHONE/DATA DOWNSTREAM
HSI/PHONE/DATA DOWNSTREAM
ARRIS
-20 dB OutputTest Point
8 W
ayCo
mbi
ner
12 d
B Lo
ss
-20 dB InputTest Point -20 dB Input
Test Point
18 dBm @ 735MHz
-20 dB Input test Point
-20 dB Output Test Point
-20 dB Output Test Point
-20 dB Input test Point
-20 dB Output Test Point
-20 dB Output Test Point
-20 dB Input Test Point
-20 dB Input Test Point
-20 dB InputTest Point
• Making design drawings for existing headend or something new to be built.
• Gather information to determine what will be needed to build a design.
• Adapting basic concepts to a unique headend facility to build a new service.
• Being able to calculate RF signal loss and equipment needed for any application.
• Being able to put it all together in a design, gather materials and build it.
Forward LaserOptical TransmitterHeadend
Return LaserOptical TransmitterIn Node in field
Optical ReceiverIn Field Node
ReturnOptical ReceiverIn Headend
1310 nm
1550 nm Hea
dend
Example15 miles
Fiel
d N
ode
SINGLE FIBER TO NODE CONFIGURATION
MUX
USING CWDM MUXING/DEMUXCorse Wave Division Multiplexing
MUX
Optical Receiver
Optical Receiver Optical Transmitter1550 nm
Optical Transmitter1310nm
Forward LaserOptical TransmitterHeadend
Return LaserOptical TransmitterIn Node in field
Optical ReceiverIn Field Node
ReturnOptical ReceiverIn Headend
TWO FIBERS TO NODE CONFIGURATION
1310 nm
1550 nm
Hea
dend
Example15 miles
Fiel
d N
ode
Optical Receiver
Optical Receiver
Optical Transmitter1310nm
Early years of career developing skills in the field working with and updating design maps. Troubleshooting and correcting design flaws.Design maps made with wrong footages and incorrect cable types often needed a field redesign to correct major problems. All part of the job.