My Motorola Experience August 8 th, 2013 Erich Kuerschner| 2013 Summer Intern Service Automation, MOTOROLA SOLUTIONS iProtect Classification as Appropriate.

My Motorola ExperienceAugust 8th, 2013

Erich Kuerschner| 2013 Summer InternService Automation, MOTOROLA SOLUTIONS

iProtect Classification as Appropriate

AGENDA

• Background Info

• Challenges

• New skills learned

• Projects: Development and Outcome

• What I will take away

• Q&A

About Myself

• Major: Computer Engineer

• Jr. at Iowa State University this Fall

• First professional work experience

• Interned with the Service Automation team this summer

Challenges

• Getting used to the new work environment

• Terminology

• New skills to learn

A Learning Experience

• New programming language- C#

• HTML

• ASP.NET

• Database management

• SQL

• Debugging techniques

My Projects

The Request Queue– Team Access– Submission Unlock / Delete– SA Portal Requests

System Launch Page (UO Launch Page)

Next Generation Tools (Checklist Tool)

Projects: Request Queue

• Web app designed to be a “one stop shop” for handling the various requests SA admins need to monitor from day to day.

• Would save time and improve upon the existing methods.

• Broken into three parts which spanned my entire time at Motorola.– Phase 1: Team Access Requests– Phase 2: RRR Unlock and Delete Requets– Phase 3: SA Portal Requests

A Step-By-Step Process:Phase 1 Mockup

Phase 2 Mockup

Request Queue: Outcome

• Overall success!• Published and currently

in use by David• Proud of the project’s

evolution and my increased independence as time went on

Lessons Learned:1) The importance of

mockups and pre-dev design.

2) How to test and debug web apps.

Projects: System Launch Page

• Iterated upon an existing web page in the SA web portal, adding some additional functionality.

• Create alternate form for UO to use when prepping for a big upgrade.

• Will promote a more organized way to manage the process in which other teams within Motorola contact SA for system launch needs.

Launch Page: Start up view

Launch Page: Outcome

• Published recently and ready for use.

• Developed independently

Lessons Learned:1) Strengthened web dev

skills.2) How to meet requirements3) Defect handling and

OnTime.

Projects: Checklist Tool

• Part of SA’s ‘Next Generation’ toolset.• The Checklist is a comprehensive tool which acts as

a visual aid and planner to CCSI engineers and PMs.• Will help keep engineers organized and on task.• Will ensure CCSI projects are on schedule – very

important!! • Small group project – exciting new environment to

work in.• Role: Backend code, class library, database queries

and main logic.

Checklist Tool: Outcome

• Currently still in development.

• Documenting code for easy hand-off to successor.

• Enjoyed the group brainstorming meetings and check-ups.

Lessons Learned:1) Teamwork.2) How to effectively

collaborate on large project using tfs.

3) Staying organized.

What I Will Take Away

• Always come prepared• Don’t be afraid to ask questions• Keep notes and records of daily progress• Picked the correct major• Practical applications

Thank You!

• John Coombes• Hussain Morbiwala• Service Automation• Craig Ibbotson• Motorola HR

Any Questions?

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