CSR@SWIFT Agoria Freddy Noris June 7, 2012
CSR@SWIFTAgoria
Freddy Noris
June 7, 2012
Presentation title – dd month yyyy – Confidentiality: xxx 2
Agenda
• Once upon a time…• A CSR is born• The current strategy• The impact on SWIFT expectations towards maintenance
service suppliers?• Conclusions
Presentation title – dd month yyyy – Confidentiality: xxx 3
Agenda
• Once upon a time…• A CSR is born• The current strategy?• The impact on SWIFT expectations towards maintenance
service suppliers?• Conclusions
It all started with sponsorship and philanthropy
CSR@SWIFT story – March 2012 4
Presentation title – dd month yyyy – Confidentiality: xxx 5
Agenda
• Once upon a time…• A CSR is born• The current strategy?• The impact on SWIFT expectations towards maintenance
service suppliers?• Conclusions
2008: our CSR programme is born
CSR@SWIFT story – March 2012 6
Greening SWIFT
People engagement
CSR facilitator
Mindset & Business
To respond to environmental challenges
To strengthen links between people
To investigate on issues of sustainability
To open and encourage dialogue and promote change
CSR@SWIFT story – March 2012 7
Some initiatives have been launched by our staff to leverage SWIFT’s role as a CSR facilitator within the financial industry:
“Banks for a better world”
Opening dialogue and acting as a CSR facilitator
CSR@SWIFT story – March 2012 8
We are working on new developments to embed Corporate Social Responsibility in SWIFT corporate mindset and make it an intrinsic part of the company strategy.
Human Resources
Core business
Communication & awareness
External reporting
Embedding CSR in all parts of the company
Making the link with
Further developing our
CSR@SWIFT story – March 2012 9
On-site campaigns Engaging for the good cause
Thanksgiving project Supporting worldwide associations
Emergency campaigns
Clothes and toys donations
Skills volunteering
Investing energy
Painting Charity runs
Gardening
Renovating
Cooking
Blood donations
Fund-raisinginitiatives Getting hands-on really involved
Helping people in need
Team with spirit events
Focusing on education
Dedicating time Sharing ideas
Helping unprivileged children
Working in collaboration
Individual and group initiatives
Thanks to all this, SWIFT won thein 2011 & 2012
Raising the level of engagement with employees & communities
CSR@SWIFT story – March 2012 10
Energy saving
Businesstravel
Commuting
Facilities
ReduceReuseRecycle
Greening SWIFT and caring for our environment
Presentation title – dd month yyyy – Confidentiality: xxx 11
Agenda
• Once upon a time…• A CSR is born• The current strategy?• The impact on SWIFT expectations towards maintenance
service suppliers?• Conclusions
Presentation title – dd month yyyy – Confidentiality: xxx 12
SWIFT 2015 strategy
Info & tools: in Slideshow, click here to
access the SWIFT PowerPoint
toolkit
Presentation title – dd month yyyy – Confidentiality: xxx 13
Agenda
• Once upon a time…• A CSR is born• The current strategy?• The impact of SWIFT expectations towards maintenance
service suppliers?• Conclusions
Presentation title – dd month yyyy – Confidentiality: xxx 14
Impact on suppliers
• Ethical & environmental obligations• SWIFT to sign Global Compact with UN and to encourage
similar commitment from its main suppliers• SWIFT to enter in voluntary initiatives such as CDP / GRI and to
encourage suppliers to follow same path• SWIFT to request from suppliers to quote for environmental-
friendly options• SWIFT suppliers to have the same requirement on their own
suppliers• Future audits of main supplier and their sub-contractors are
envisaged• Continuous improvement of our internal requirements of ethical
& environmental obligations of suppliers
Presentation title – dd month yyyy – Confidentiality: xxx 15
Agenda
• Once upon a time…• A CSR is born• The current strategy?• The impact on SWIFT expectations towards maintenance
service suppliers?• Conclusions
Presentation title – dd month yyyy – Confidentiality: xxx 16
Conclusions
• CSR must be endorsed by management, embedded in company strategy and be part of the company DNA
• CSR is not an OPEX , it is a revenue• CSR is a source of innovation and of competitive advantage• CSR is a vertuous circle• CSR is a journey of continuous improvement….
CSR teach to manage frustrations….
Presentation title – dd month yyyy – Confidentiality: xxx 17
Thank you
Presentation title – dd month yyyy – Confidentiality: xxx 18
Back-up slides
Presentation title – dd month yyyy – Confidentiality: xxx 19
Ethical & Environmental Obligations
• •In addition to the obligations, representation and warranties contained in the Agreement, the Company further agrees to the following:
• 1. The Company and any of its subcontractors must be in compliance
with all applicable laws and regulations in all locations where it conducts business. In the event of a discrepancy it must be adhered to insofar as possible.
•
1. Child Labour: The interests of the child must be taken into consideration before all other concerns. No person under the minimum legal employment age may be employed.
2. The use of forced, bonded or compulsory labour is prohibited, and employees are free to leave their employment after reasonable notice. Employees are not required to lodge deposits of money or identity documents with their employer.
3. A safe, healthy working environment must be provided for employees, in accordance with international standards and national laws. This includes access to clean toilet facilities, drinking water and, if applicable, clean facilities for food storage. Employees must be adequately informed about the health and safety issues related to their specific job assignments. Employees must be given proper training to minimize the health and safety risks associated with their job assignments.
4. Freedom of Association: As far as the applicable (national, local) laws allow, all employees are free to join or not to join labour unions or similar outside representative organizations. Employers must have an open attitude towards unions, union activities, and union representatives. Employers should allow workers to express their concerns about working conditions without threats of reprisal or harassment.
5. Discrimination: The Company must have a policy imposing equal treatment in the workplace and prohibiting unlawful discrimination. There must be no discrimination in hiring, salary, promotions, rewards, access to training, employment termination and retirement based on race, color, gender, ethnicity, caste, sexual orientation, marital status, religion, political affiliation, nationality, social origin, social status, indigenous status, disability, age, pregnancy and union membership.
6. Disciplinary Practices: Employees must be treated with respect and dignity. Physical or verbal abuse, including sexual harassment and sexual abuse or any other form of harassment is prohibited. Any threats or other forms of intimidation are prohibited.
7. The working hours of employees must comply with national laws and not exceed the working times prescribed by such laws. Employees must be allowed to take at least one day off per seven-day week.
8. Wages: Employment conditions must be presented to employees in a comprehensible manner, and fair and reasonable pay and working conditions must be provided. Wages and benefits for a normal workweek must at least meet national legal standards. Overtime wage rates must be greater than normal wage rates, as stipulated by national or local law. Deductions from wages as a disciplinary measure shall not be permitted.
9. Environment: All laws and regulations must be obeyed and all actions conducted in a manner that conserves resources. Processes must be in place to actively improve the efficient use of finite resources (energy, water, raw materials). Measures must be in place to minimize the release of harmful emissions and the impact of products and services on the environment. All waste materials must be disposed of properly and in an environmentally responsible manner.
• The Company must maintain documentation necessary to demonstrate compliance with clauses listed here above and must provide SWIFT with access to that documentation upon SWIFT’s request
Presentation title – dd month yyyy – Confidentiality: xxx 20
Info & tools: in Slideshow, click here to
access the SWIFT PowerPoint
toolkit