Museum Shop Manager (Full-time, exempt) Organization Overview The Mattress Factory was founded in 1977, by artists, to support artists working in residence to create site-specific installations. Since then, the museum has presented and commissioned new installation and performance works by more than 750 artists. The museum supports established and emerging artists through a residency program that provides leadership, guidance, resources and opportunities to create artwork that is unconventional, challenging and thought-provoking. To learn more please visit mattress.org. Position Overview The Mattress Factory seeks a manager to oversee the planning and operation of the Museum Shop in an efficient and effective manner with attention to maximizing profitability while furthering the Museum’s mission. The Shop Manager participates in the Museum’s budget development process and oversees the development and day-to- day management of the Museum Shop budget. The purpose of the Mattress Factory Museum Shop is to extend the “total museum experience” to our patrons. Products in the shop, much like the works of art in the museum, encourage visitors to examine art and creativity in their own lives. This is a full-time position with hours Monday – Friday, 8:30am – 5pm. Responsibilities: • Supervise Museum Shop staff including sales associates and volunteers; • Contribute to creating a positive work environment to motivate staff; • Manage opening and closing procedures, sales, refunds and answering customer inquiries; • Manage relationships with vendors and artists; • Research, select and order products that appeal to customer base; • Research and select products which correlate to current or upcoming exhibitions, including artist publications; • Act as liaison for the Museum’s Artist Limited Edition series; • Manage and oversee Museum Shop’s website, including marketing and fulfilling online orders; • Prepare, manage and oversee yearly inventory with auditors; • Ensure that the Museum Shop operations meet or exceed all cash handling requirements and best practices, including daily deposits; • Study ways to market the Shop and increase museum attendance; • Work with Senior Management to research and develop MF branded products;