CITIZEN CHARTER: DEPARTMENT OF MOTHER & CHILD WELFARE (M&CW) INTRODUCTION:- Department of Maternal & Child Welfare (M&CW) is functional under Director Hospital Administration, Health Department, North Delhi Municipal Corporation. The M&CW section is committed to provide comprehensive Maternal & Child health care services namely Ante-natal Care, Immunization and Family Welfare services besides providing round the clock delivery services to the residents of North Delhi. These services are being provided to approximately 55 lac population of North Delhi free of cost through its 6 Maternity Homes & 59 M&CW Centres. School Health Services is being implemented through Department of M&CW in NDMC and the health screening of 2.67 lakh children studying in 700 Municipal Schools of North DMC are also being performed by this department. ORGANISATIONAL SET UP DIRECTOR HOSPITAL ADMINISTRATION Addl. Director Hospital Administration(M&CW) DY. DHA (M&CW) CMO (HQ) M&CW DHO DHO DHO DHO DHO DHO Keshavpuram Civil Lines Karol Bagh Rohini CITY& S. P. NARELA Zone Zone Zone Zone Zone Zone
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CITIZEN CHARTER:
DEPARTMENT OF MOTHER & CHILD WELFARE (M&CW)
INTRODUCTION:- Department of Maternal & Child Welfare (M&CW) is functional under Director Hospital Administration, Health Department, North Delhi Municipal Corporation. The M&CW section is committed to provide comprehensive Maternal & Child health care services namelyAnte-natal Care, Immunization and Family Welfare services besides providing round the clock delivery services to the residents of North Delhi. These services are being provided to approximately 55 lac population of North Delhi free of cost through its 6 Maternity Homes & 59 M&CW Centres. School Health Services is being implemented through Department of M&CW in NDMC and the health screening of 2.67 lakh children studying in 700 Municipal Schools of North DMC are also being performed by this department.
ORGANISATIONAL SET UP
DIRECTOR HOSPITAL ADMINISTRATION
Addl. Director Hospital Administration(M&CW)
DY. DHA (M&CW)
CMO (HQ) M&CW
DHO DHO DHO DHO DHO DHOKeshavpuram Civil Lines Karol Bagh Rohini CITY& S. P. NARELA
Zone Zone Zone Zone Zone Zone
Timings of M&CW Centres and Maternity Homes.
1. M&CW Centres : 09:00 am to 03:00 pm( Except Sundays and Gazetted Holidays)2. Maternity Home: 24X7 delivery Services
1. Services available at M&CW Centers & Maternity Homes
A. M&CW Centers (59 centres)
OPD SERVICES FIELD ACTIVITIESImmunisation Services on all Wednesdays & Fridays Area mapping by ANMs
Ante-Natal Care Check up of all pregnant women on every Health screening of school children &Monday/Thursdays referral to nearest poly clinic/HospitalFamily Welfare Services Post Natal CareAdolescent Health Services on all Saturday between 12 pm to 2pm Immunisation Sessions
Paediatric OPD, Well Baby Clinic Information, Education &Basic Laboratory Services related to ANC Communication (IEC) Activities
at outreach and schools
Nutritional Demonstrations Nutritional demonstrationsImplementation of all National/State Health Programmes and Health Exhibition, Heath CampsCampaigns like Pulse Polio Programme, Mission Indradhanush, in SchoolsJSY, JSSY, Dengue Awareness Programme etc.Counselling Services Health talks, Counselling of ChildrenImplimentation of National Anaemia Control Programme indulging in Substance AbuseNational Deworming programme etc. Implimentation of National Anaemia
Distributions of free essential medicines Control Programme, National Deworming programme etc.
B. Maternity Homes ( 6 maternity homes)
INDOOR SERVICES OPD SERVICES FIELD ACTIVITIES
24 HRS.DELIVERYImmunisation Services on all Wednesdays Area mapping by ANMs& Fridays
SERVICES Ante-Natal Care Check up of all pregnant Health screening of school childrenwomen on every Monday/Thursday & referral to nearest poly
clinic/HospitalFamily Welfare Services Post Natal CareAdolescent Health Services on all Saturday Immunisation Sessionsbetween 12 pm to 2pmBasic Laboratory Services related to ANC Information, Education &
Communication (IEC) Activities
Implementation of all National/State Health Health exhibitionProgrammes and campaigns like Pulse Health Camps in schoolsPolio Programme, Mission Indradhanush,JSY, Dengue Awareness Programme,Distribution of free essential medicines. Health talks, counseling of Children
indulging in substance abusesubstance abuse
Nutritional demonstrations Nutritional demonstrationsCounselling services Implimentation of National Anaemia
Implimentation of National Anaemia Control ProgrammeControl Programme National Deworming Programme etc.
National DewormingProgramme etc.
Ward Ward Name M&CW Center/ Address Ph. No.S. No. Maternity Home
No.
City and Sadar Paharganj Zone DHO/City Zone Old Town Hall Dispensary Complex, Town Hall 23234856
Contact us at: The department is headed by Addl. DHA (M&CW) at HQ level. In the periphery at zonal level, it is being supervised by DHO (M&CW) of the respective zone.
HQ: -The HQ is situated at 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre, Jawahar Lal Nehru Marg, New Delhi 110002
Additional DHA (M&CW) :- Dr Manasi Anand Contact No.:- 23226233 email:- [email protected]
DY. DHA (M&CW):-Dr Renu Pathak Contact No.:- 23226209 email:- [email protected] CMO(HQ), M&CW:- Dr Alka Verma Contact No.:- 23226241 email: [email protected] CMO MIS CELL:- Dr Sadhna Gupta Contact No.:- 27931116 email: [email protected]
RTI:- HQ:- Public Information Officer (PIO):- Dr. Alka VermaContact address:- 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre, Jawahar
Lal Nehru Marg, New Delhi 110002 Ph No. 23226241 Mobile No . 9810405150 Assistant Public Information Officer (APIO) under RTI Act Zonal DHOs as given below:-
DHO/City Zone Old Town Hall Dispensary Complex, Town Hall Chandni Chowk Delhi-06 23234856 DHO/Rohini Zone M&CW centre complex Sector-07 Rohini 27045595 DHO/Narela MCD Primary School old Girls Bawana Delhi-39 27282916DHO/Keshavpuram 7 Kalidas Marg Gulabi Bagh Delhi 23652107DHO/Civil Line Zone 27/Jawahar Nagar Near Malka Ganj Chowk Delhi-07 23853011DHO/Karol Bagh Zone 22/1 Patel Nagar new delhi 110008 25843304
First Appellate Authority under RTI Act at M&CW (HQ):-Dr. Manasi Anand, Addl. DHA(M&CW)
Contact address:- 12th Floor, E-1 Wing, Dr Shyama Prasad Mukherjee Civic Centre, Jawahar LalNehru Marg, New Delhi 110002 Ph No.:- 23226233 email: [email protected]