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EXECUTIVE SUMMARY +96891314000 [email protected] Oman MUMTAZ KHAN Growth Catalyst | Turnaround Architect | Value Creator A corporate leader with an entrepreneurial spirit, curiosity and global mindset. An unconventional thinker with a passion for championing solutions that drives the business forward. Developing partnerships across the innovation eco- system, identifying opportunities for mutual success and crafting roadmaps intended to meet long term goals are his inherent strengths. Recognized for spearheading market-facing functions and processes required to effectively differentiate the company and optimize growth, market share and account retention. Accredited for providing the leadership, strategic transformation, and operational discipline for a wide array of commercial functions, Mumtaz Khan stands at the forefront propelling businesses. WORK TIMELINE 1 2 3 4 5 6 7 8 9 10 STRATEGY & VISION BUSINESS DEVELOPMENT & PROCESSES Continuous Process Improvement Internal Control Improvement Crafting New Strategies Strategic Product Development Geographical Expansion EBITA improvement NEW Product Development Regulatory Affairs Solution Development Product Launch Internal Controls and Processes Process Excellence Change Management Pricing Strategy Cross Departmental Coordination People Management P&L Accountability Mar 2017 – Present Chief Operating Officer GULF EQUIPMENT UNITED - Oman Nov 2013 – Feb 2017 General Manager GLOBAL ENERGY UNITED - Oman Jan 2004 – Oct 2013 CEO/ Chairman IISS - Pakistan Oct 2002 – Oct 2003 Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes GREEN ASSOCIATES - Pakistan Aug 1998 – Jul 2004 CEO/ Chairman CYBERNETICS COLLEGE OF COMMERCE, IT and Management Sciences - Pakistan Aug 1992 – Jul 1993 Council Member EASTERN WASHINGTON UNIVERSITY (EWU) Cheney, WA, USA Aug 1996 – Jun 1998 Dean / Coordinator THE NATIONAL COLLEGE - Pakistan Jan 1996 – Jun 1996 Adjunct Professor WHITWORTH UNIVERSITY - Spokane, USA Hands-on experience building revenue and businesses, Customer-focused and performance-driven Accomplished in international and domestic strategic planning, operations, marketing and finance in dynamic and challenging environments Well qualified executive with over 22 years of experience managing high level corporate operations Articulate communicator, capable of building lasting relationships with senior management of clients, partners and vendors Visionary, with track record for finding innovative ways to grow revenue and increase margins History of success, leading initiatives for sales, marketing, advertising and product management Known for managing turnaround projects with 100% success rates Well versed in presentations, accustomed to addressing clients, vendors, partners, shareholders and corporate board of directors Managed multi-million dollar budgets with full P&L responsibility Championed the development and implementation of strategic plans and innovative marketing ideas spreading the B2B and the B2C clientele base Holds the credit of launching Pakistan’s first eBook in 2011 VALUE ADDITION
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MUMTAZ KHAN - OVERSEAS PAKISTANIS FOUNDATION Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

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Page 1: MUMTAZ KHAN - OVERSEAS PAKISTANIS FOUNDATION Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

EXECUTIVE SUMMARY

+96891314000

[email protected]

Oman

MUMTAZ KHAN Growth Catalyst | Turnaround Architect | Value Creator

A corporate leader with an entrepreneurial spirit, curiosity and global mindset. An unconventional thinker with a

passion for championing solutions that drives the business forward. Developing partnerships across the innovation eco-

system, identifying opportunities for mutual success and crafting roadmaps intended to meet long term goals are his

inherent strengths. Recognized for spearheading market-facing functions and processes required to effectively

differentiate the company and optimize growth, market share and account retention. Accredited for providing the

leadership, strategic transformation, and operational discipline for a wide array of commercial functions, Mumtaz Khan

stands at the forefront propelling businesses.

WORK TIMELINE

1 2 3 4 5 6 7 8 9 10

STRATEGY & VISION BUSINESS DEVELOPMENT & PROCESSES

Continuous Process Improvement

Internal Control Improvement

Crafting New Strategies

Strategic Product Development

Geographical Expansion

EBITA improvement

NEW Product Development Regulatory Affairs Solution Development Product Launch Internal Controls and Processes Process Excellence Change Management Pricing Strategy Cross Departmental Coordination People Management P&L Accountability

Mar 2017 – Present Chief Operating Officer

GULF EQUIPMENT UNITED - Oman

Nov 2013 – Feb 2017 General Manager

GLOBAL ENERGY UNITED - Oman

Jan 2004 – Oct 2013 CEO/ Chairman IISS - Pakistan

Oct 2002 – Oct 2003 Full Page Editor – Cyber City

DAILY PAKISTAN – Lahore - Pakistan

Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

GREEN ASSOCIATES - Pakistan

Aug 1998 – Jul 2004 CEO/ Chairman

CYBERNETICS COLLEGE OF COMMERCE, IT and Management Sciences - Pakistan

Aug 1992 – Jul 1993 Council Member

EASTERN WASHINGTON UNIVERSITY (EWU) Cheney, WA, USA

Aug 1996 – Jun 1998 Dean / Coordinator

THE NATIONAL COLLEGE - Pakistan

Jan 1996 – Jun 1996 Adjunct Professor

WHITWORTH UNIVERSITY - Spokane, USA

• Hands-on experience building revenue and businesses, Customer-focused and performance-driven • Accomplished in international and domestic strategic planning, operations, marketing and finance in dynamic and challenging

environments • Well qualified executive with over 22 years of experience managing high level corporate operations • Articulate communicator, capable of building lasting relationships with senior management of clients, partners and vendors • Visionary, with track record for finding innovative ways to grow revenue and increase margins • History of success, leading initiatives for sales, marketing, advertising and product management • Known for managing turnaround projects with 100% success rates • Well versed in presentations, accustomed to addressing clients, vendors, partners, shareholders and corporate board of directors • Managed multi-million dollar budgets with full P&L responsibility • Championed the development and implementation of strategic plans and innovative marketing ideas spreading the B2B and the B2C

clientele base • Holds the credit of launching Pakistan’s first eBook in 2011

VALUE ADDITION

Page 2: MUMTAZ KHAN - OVERSEAS PAKISTANIS FOUNDATION Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

CRITICAL FOCUS AREAS

Operational Excellence

• Lead and support large-scale projects incorporating a proactive and innovative solution to addressing business challenges and achieving organizational goals and objectives.

• Formulate processes, structures, and tools for individual project management and program management across the segment • Leverage development of clear case for change, desired outcomes, accurate scope, clear roles and decision-making • Synergize across the business; establishes shared infrastructures, common systems and use of technology to support business

processes • Develop a feedback mechanism to facilitate open discussions of organizational improvement opportunities & other duties as

assigned or as needed to support organizational goals • Responsible for improving operational efficiency, formulating policies and strategic plans for future growth • Interact regularly with executive team and individual department heads to ensure that operational priorities are aligned with total

company direction. • Ensure productivity and operational goals are attained; maintain efficient team structure and performance through analytics,

processes and tools; maximize new client engagement; make sound business decisions based on relevant data and statistics; develop and maintain internal control systems to ensure accountability

• Develop strong relationships with outside partners, as well as internal partners, including department managers and executive peers. • Serve as lead for cross department communications, data analytics and reporting, monthly goals tracking, development of quarterly

communications and annual report and tracking of all partnership agreements, financial metrics, etc.

Strategic Alliances

• Champion new business strategies, products and projects across the BU’s functional processes ensuring appropriate prioritization of functional resources.

• Develop business strategies distilled from an understanding of the business model gained through extensive research • Establish and maintain relationships with key client decision makers • Understand and execute overall strategy & portfolio dynamics in order to develop and support growth strategies and action plans • Identify client CTQs & lead cross functional business teams to deliver. Assess key business performance metrics to determine optimal

strategies • Provide value added analysis & reporting to business to evaluate & drive program performance. • Partner with cross functional teams, vendors and 3rd party partners to facilitate pricing reviews and negotiate contract renewals,

amendments and CRP approvals when necessary • Support BD process (RFP Development, Prospect Engagement and New Deal Onboarding)

Cross Cultural Team Management | Technical and R&D Management | Resource and Capacity Management| Attrition Control | Fiscal Management | | Revenue / Market Share Increases | Cost Optimization and Reduction | Operational Risk Management and Mitigation

OPERATIONAL EXCELLENCE

Strategic Initiatives & Product Management

• Deliver strategic initiatives across core products and conduct an overarching client and competitive trends research while leveraging analytics to develop an understanding of the industry dynamics.

• Lead the development and refining of product strategies across the Core Products group by ensuring customer, competitor lens is incorporated.

• Hold complete accountability for analyzing data, developing P&L strategies and identifying opportunities to improve revenues, reduce costs and enhance our go-to-market strategy.

• Collaborate with the global strategy, analytics, Bundling and PME organization to have regional priorities alignment, bundling roadmap requirements and leveraging integrated analytics to enhance product strategies and roadmaps

Customer Success Enablement through Resource Management

• Continually develop and execute a training and quality assurance program that ensures teams are equipped to deliver and execute against aggressive performance metrics

• Develop a customer success career path that builds on the skills of senior team members in a way that engages them and increases retention.

• Manage global team of high-performing customer success managers • Hire and onboard new team members who will quickly become strong individual contributors • Ensure that customers derive maximum value from their investment with us and fully leverage our products on an ongoing basis • Serve as customer advocate internally while effectively collaborating with internal, cross-functional teams including product

management, sales, QA and engineering • Own key metrics such as time to onboard, customer satisfaction, customer health, customer advocacy and customer retention rate.

Page 3: MUMTAZ KHAN - OVERSEAS PAKISTANIS FOUNDATION Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

GULF EQUIPMENT UNITED Within the length and breadth of his role, Mumtaz, formulates current and mid to long-range business strategy, business plans, objectives and policies, enhancing alignment with the business operations to achieve organizational and operating objectives and targeted financial results. Remains as the POC across all major shareholders, major customers and the projects driven teams, providing leadership and direction to ensure the attainment of revenue and profit goals. • Built and developed business pipeline capable of generating 200% of revenue. • Acquired global projects within the Solar and Wind Projects in Oman, Afghanistan, Kurdistan, Iran, Kenya, Oman and Saudi Arabia,

Waste to Energy Projects in Afghanistan and Iran • Remained the strategic leader responsible for bringing in fresh talent across departments aiding in growing the talent pool to 4 times

since his induction into the team • Instrumental in adding product portfolios across the BU branching out into solar solutions (rooftop and land-based), solar products

(solar street lights, solar air conditioners, solar garden lights, etc.), UPS, batteries, Lighting and MEP division. • Played a pivotal role in drafting, exchanging and signing NDAs, MOUs and Joint Venture Agreements with several international and

local companies; in order to become these international companies’ distributor for MENA, African and South Asian countries • Recognized as the face of the company in exhibitions, conventions on national and international level and successfully establishing new

contacts; in order to develop new business • Spearheaded cross functional team heads across R&D, HR and Accounts • Effectively formulating and implementing Growth Plan for the Company

GLOBAL ENERGY UNITED

• Bolstered revenue to USD 8,16,000 in 7 months. • Efficiently set up and managed afresh new Licensees, Sub Licensees and Sale Agents in different Countries: Kuwait, Oman, Pakistan,

Saudi Arabia and UAE; developing and finalizing contracts, agreements and MOUs • Successfully added 30+ NEW clients to the company's list in 1st year, secured LPOs from about ten companies; breaking even within 8

months of joining. Surpassed all company goals and targets well within defined time. Achieved 57% higher sales compared to the set target

• Effectively formulated annual business plans along and introduced stringent mechanisms to measure ongoing performance against targets

• Accountable for Project Management (Energy Conditioning System), Business Development and Business Plans for new partnerships, new offices

IISS

• Conceptualized, spearheaded, executed and formed the fresh outlook and grew to 4 branches and 2 franchises in a period of 9 years. • Registered the School as the 1st ISO 9000 Certified School in Pakistan • Designed new set of curriculum up to primary section, (including books, workbooks, worksheets, teachers’ manuals • Developed detailed HR policies & conducted analysis and design for school Web Portal, School Management software & e-books

SIGNIFICANT CONTRIBUTIONS

CYBERNETICS COLLEGE OF COMMERCE, IT & MANAGEMENT SCIENCES • Successfully completed affiliations documentation for different government & private organizations (Directorate of Education, Allama

Iqbal Open University, etc.) • Designed and launched New Educational Programs with specialization • Located internships and jobs for about 11% of the alumni • Propelled admissions by 25% every semester by introducing processes to streamline operations and maintaining the quality of faculty • Designed MBA curriculum for AIOU in 1998 after conducting research with faculty members, head of department; comparing MBA

programs offered by other colleges predicting future trends of job market (presented to then Dean: Dr. Najeeb ullah). About 80% of the suggested program was adopted

1995: Master of International Business Management from Whitworth College University, Spokane, WA, USA 1994: Bachelor of Arts (Management Information Sciences) from Eastern Washington University, Cheney, WA, USA 1989: Bachelor of Science from University of the Punjab, Lahore, Punjab, Pakistan

ACADEMICS:

2017: Strategy Workshop – Oman | 2013: PMP | RMP | ITIL – Pakistan | 2011: ISO 9000 Certification – Pakistan

CERTIFICATIONS

Page 4: MUMTAZ KHAN - OVERSEAS PAKISTANIS FOUNDATION Full Page Editor – Cyber City DAILY PAKISTAN – Lahore - Pakistan Dec 2001 – Mar 2003 Business Consultant – Educational Institutes

• Award for Performance Par Excellence – APPSMA – 2009 • Award for Performance Par Excellence – APPSMA – 2008 • Award for Performance Par Excellence – APPSMA – 2007 • Award for Performance Par Excellence – All Pakistan Private Schools Management Association (APPSMA) – 2006 • Dedication and Attainment Award – Cybernetics College – 2001 • Extra Ordinary Support on Club Activities – Presenter: Rotary Club (Shaheen) Lahore, Pakistan – 1998 • Member Organizing Committee- Convocation 1997 - Presenter: The National College • Coordinated Impact Study of Intl’ Business in Spokane County for the City of Spokane & Whitworth College - 1995 • Topic for Master’s Degree Project – Guide to ISO 9000 Certification – for SMEs – 1995 • Winner of Student Leadership Award. Presenter: Alumni Association of EWU – 1994 • Winner of Student Leadership Award. Presenter: Alumni Association of EWU – 1993 • Winner of Student Leadership Award. Presenter: Associated Students of EWU – 1992

AWARDS & RECOGNITION

• President – Parents Teachers Council – Beaconhouse School Muscat – For the term: 2018 – 2020 • Member – Several Events (Academic and Extracurricular Based) – Islamic International School System – 2004 – 2013 • Vice-President – All Pakistan Private School Welfare Association for the tenure: 2010 – 2013 • Member – Marketing Association of Pakistan (MAP) – 2010 – 2013 • Vice President – Faiz-e-Aam Trust – 2008 –2013– providing education, medical facilities & other services to the community. • Committee Member – Advisory to Vice Chancellor Allama Iqbal Open University – 2003 • Member of Official Delegation to China – Represented Private Education Sector – Visited China on a four day official tour with Dr.

Atta ur Rehman – June 24 – 28th 2002 • Chairperson – World Party: Celebrations of diversity at Eastern Washington University & Community – 1995 & 1996 • Member – Alpha Kappa Psi (Business) Fraternity 1993 – 1995 • Chairperson – Food Bank Committee – 1994 • Member – Activities Planning & Entertainment Board 1991 – 1994 • Member – Cultural Diversity Task Force 1991 – 1992 • Editor-in Chief – Global Vibrations – EWU International Students Association Newsletter – 1992 – 1993 • President of International Students Association 1990 – 1992

AFFILIATIONS

• References can be provided upon request

REFERENCES

Oman

Afghanistan

Kurdistan

Iran

Pakistan

UAE

Kenya

Kuwait

Saudi Arabia GEOGRAPHICAL REMIT

Canada

USA