Mumtaz Bashir - Head of The Olympic and Paralympic Games Pre Volunteer Programme for London 2012 MMU - Sport Volunteeri ng Conference “Turning Potential.

Mumtaz Bashir - Head of The Olympic and Paralympic Games Pre Volunteer Programme for London 2012

MMU - Sport Volunteeri ng Conference

“Turning Potential into Legacy”

Wednesday 10th September 2014

IntroductionCareer Background

The Personal Best Story

Mega events a catalyst for social change

The Legacy

The impact on the people

A Vision for Future Games

- Olympic & Paralympic Games in Rio for 2016

Objectives Delivery of real skills to participants Leading to long term employment opportunities for those unemployed Vocational training Qualifications achieved to secure Games Delivery Volunteer roles Increasing regional / national pool of volunteers for future events

The Pre Volunteer Programme

Vision To raise the profile of volunteering as a recognised means of improving skills / knowledge and experience and creating routes into employment for those furthest away from the labour market.

Using global games as a catalyst for change

.

Unemployed Economically inactive

BAME groups, Refugees, Ex-offenders, People with disabilities / health conditions, Low income households, Lone parents and those with carer responsibilities, Homeless

For all the target groups the following eligibility applies:- Must not have a level 2 qualification or above and must be entry level 2 Must be resident within UK

Target Groups & Eligibility

Key Elements Engagement in the context of local communities

Voluntary / community engagement Key local delivery agents Sporting venues - Football Clubs eg

Chelsea/United/ Etihad Stadium/ Wembley Stadium/Aquatics Centres/Velodrome/Oval Cricket Ground/O2.

Nationally Accredited Qualification Graduation Ceremonies – Recognition of Achievement Routes to progression for graduates:

Further learning /training, learners identify new pathways for

participation Engage with employers

Mentoring & Coaching

The Personal Best Training Course9 units (120 Guided Learning Hours) leading

to a Level 1 Award funded by the LSC:

Becoming a volunteer Volunteering and the Olympics Developing effective customer relations Emergency and basic fire awareness Public safety Equality and diversity Conflict resolution in a public environment Developing team and interpersonal skills Preparing for and reflecting on a voluntary

placement

Performance in London21,000 individuals have engaged with the programme

6,438 registered on to the PB training course

4,380 completed their training

1,300 participants have entered into employment

132,000 hours of volunteering

41% of registered participants were female

7% were disabled

47% from BME Community

Over 800 applied for Games Time roles%

NATIONAL PROGRAMME8 Regions delivered Personal Best

5,487 individuals enrolled onto the Personal Best programme

1,841 people achieved a level 1 award in preparation for event volunteering.

53,460 volunteering hours delivered

Over 40% of participants from black and minority ethnic communities.

22 % had a long term disability/ health problem or learning difficulty.

25 % of graduates have found employment.

50 centres:- further education colleges and private training

providers/volunteer/community centres offered Personal Best in England.

Examples of Progression PathwaysVolunteering Training Employment

Boat Race 29th March Skills 4 success Sales Assistant

Madonna Concert Security course Care Assistant

Life FM Certificate for IT Users Nursery Assistant

Hammersmith & Fulham Job Fair English course Home Office employee

World Flavours Event First Aid Cleaning supervisor

Great Get Together Food & Hygiene Customer Care Assistant

London Marathon ECDL Warehouse Operative

PB Ambassador Forum CV Workshop Driver

Parenting Programme SIA Tower of London Warden

CAFOD NVQ in Childcare Clerical Assistant

Half Marathon Lets Build Construction Carer

Walk for Life GCSE Customer Service Assistant

Sports Science Sterilisation Technician

Games Delivery Volunteer (GDV) roles

GDV roles Specialist roles

Medical Technology Sport Media

• Universal roles• Drivers (up to 10%)

• Spectator Services

• Transport

• Village Operations

The GDV roles encompass both specialist and universal volunteer opportunities

Role type % Olympic Paralympic Total

Specialist 40 21,600 6,400 28,000

Universal 60 32,400 9,600 42,000

All GDVs 100 54,000 16,000 70,000

Mix Up to 10% of GDVs from Personal Best Nations and Regions Six strands of Diversity and Inclusion Partners

Games Makers & Manchester Ambassadors

Glasgow - Pilot

Elements for Success• Public and Private agencies working in partnership:

Key Government agencies

Corporate business

• Sport Sector Collaboration:

Venues: Stadia Centres of Excellence

Sports Networks working in Collaboration

• Community participation:

Equality of Opportunity

Standardisation of Accredited Programme

Access to World Class facilities

• New Ways of Working:

Innovative

Partnerships

Inspiration

The Vision for Future Games

Life changing experience

Social and economic impact

Quality Standards achieved

A common “Journey of Learning”

Leading to “Equality of Opportunity”

Owen Spence wanted a helping hand getting back into employment. He heard about the programme through Connexions in Lambeth and thought the topic on the ‘Olympic Games’ sounded interesting.

Owen enjoyed meeting new people, building a rapport with them and learning about their different cultures and lifestyles. His proudest moment was being nominated to take the class minutes on the “Volunteering and the Olympic Games” module. Personal Best also helped him to set personal goals and now he plans to go into further training in Sport Science.

“The Personal Best programme has built up my confidence to talk up in front of a group of people.”

Excel Live Exhibition, March 2008

Owen

Christina“The programme has helped me immensely and I would recommend it to anyone as it will give you confidence. You will use skills you didn’t know you possessed.”

Christina, mother of three had been unemployed for twenty years, “I was stuck in a situation of relying on benefits because it felt safe.” One day she felt it was time for a change. She gave herself a goal to find a job within one year and went to her local Jobcentre Plus for help. Her personal advisor told her about Personal Best so she attended one of their local induction sessions to see what the programme had to offer. She has not looked back ever since. “The thing I enjoyed most was the confidence that it brought out in me. The tutors made me believe in myself.”

Volunteering at the local hospital is one of Christina’s proudest moments which led to her achieving her goal of being offered a job as a clerical assistant in the records department eight months after her first visit to her local Jobcentre plus centre.

Sam had always wanted to go back into education but lacked the self-confidence and courage to do so.

Personal Best helped Sam to believe in her abilities and not be afraid of being in a classroom anymore. Through the course, Sam was meeting new people and learning about their cultures, which gave her a new outlook in life and encouraged Sam to try new things. It also inspired Sam to do more volunteering as she was keen to help her local community but was not aware that it could also help boost her CV, highlighting new skills that she had gained through her volunteering. As a result she began to enjoy learning again and as she saw her self-confidence grew each day, Sam was determined to complete the programme. “I’m proud I stuck through the course. Personal Best made me believe that I can do something. I always wanted to do SIA but now I had the guts to do it.”

Since Personal Best, Sam went on to complete her SIA training and now works as a door

supervisor.

Sam

“Thank you to all the people who organised this event, the food was nice and the atmosphere was cool, thank you for making my skills valued to your organisation. I am glad you made me part of Personal Best, you are a fantastic force, well done God bless you.”

Nadia Penn (Participant)

“…Last night was a delightful event and shows what can be done if everyone pulls together…”

Maree Walker (CE, OCN)

………Congratulations to you all for last night……..

Emily Towers (LSC)

“…participants all had a great time and were thrilled to be able to meet the sports celebrities…”

Southwark

“…wonderful event at the wembley stadium…”

Haringey

“…..it was so uplifting and the guys from Brent really seemed to have a great night”

Joanne Francis (Brent)

Feedback from Graduation Ceremonies