8/11/2019 Mr. Peter Gerhardt Presentation
1/13
October 2007
Deutsche Bahn AG
Mr. Peter Gerhardt
Integrated Systems Rail, Safety
The Integrated Management System (IMS) at DB AG
8/11/2019 Mr. Peter Gerhardt Presentation
2/13
2Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
The Integrated Management System (IMS) integrates the management systems for quality,environment and safety, for example, including all synergy effects, to create a new overallmanagement system, in which the processes, interfaces, structures and documentation systems ofthe individual systems are combined into a standard system.
VisionGoals
Corporate planning
Corporate management
Corporateranking
Corporateevaluation
Balancedscorecardsystems
ManagementreportP r o c e s s e s
Worksafety
Hazardousmaterials
Emergency/fire safety
Environment SafetyQuality
and processmgmt
The Integrated Management System is the basis of all managementand control systems used in the DB AG Group
8/11/2019 Mr. Peter Gerhardt Presentation
3/13
3Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Purpose and aim of IMS: creation of legal safeguards, continuousimprovement of cost effectiveness, simplification by reducing complexity
To achieve the goals of IMS, all synergies must be captured, duplicated work and activitiesavoided, and a Group-wide IMS peformance plan implemented.
The Integrated Management System is designed to
support managers in the performance of their individual corporate responsibilities
reduce costs and effort in the long-term through continuous process optimisation and by combiningduties and competences
support employees in the integrated implementation of processes
guarantee the supply of employment-related information and requirements
secure a positive corporate ranking (management quality)
estimate ecological and economic opportunities and risksand thus ensure sustainability.
8/11/2019 Mr. Peter Gerhardt Presentation
4/13
4Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Implementation of a continuous and process-oriented integrated management system as amanagement and control tool throughout the DBGroup, complete with an effective and legallyestablished structural and workflow organisation
Definition of IMS roles, clear allocation of responsibilities
Guarantee of continuous process improvement tooptimise performance and costs
Target in 2006: Group-wide introduction of IMSInitial situation in 2005
Several different DB AG managementsystems running in parallel
Different standards (specifications) anddocumentation systems
No continuous process environment
No standardised ruling for interfaces
The 6 elements ofthe IMS at DB AG
Quality
Safety Environment
Fire safety/emergency
Work
safety
Hazardousmaterials
In 2005, the Board of Management decided to set up a Group-wide, continuousand process-oriented integrated management system (IMS)
8/11/2019 Mr. Peter Gerhardt Presentation
5/135Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
In the IMS 2006 work programme, development work ends, and is followedin 2007 by implementation, consolidation and further development
20072006
Appoint and implementIMS management and organisation
Boards
decision onIMS org.BU/SC
Performmanagementreviews
Train staff and provide resources
Develop and implement process
management
Assess and develop management system
Analysis,action,projects
Implementationof IMS org.BU/SC ends
Start ofimplementation ofIMS org. BU/SC
March April May June July Aug Sep Oct Nov Dec 1 st Q 2 nd Q 3 rd Q 4 th Q
IMS organisation in divisionsSet up IMS committees
Legal report
IMS vision and policy
IMS qualification concept
IMS process situation
Integrated processes specified IT support concept
DB Excellence Programme
Audit system
8/11/2019 Mr. Peter Gerhardt Presentation
6/136Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
The committee sitauion for the design of management systemsintegrates committees for specific elements and general IMS committees
Group Board ofManagement Group Board of Management
Steering Committee
Group committees/working groups
Executive Committee
IMS Steering Committee
IMS Board
KAEnv.
KAWorksafety
KAHaz.mat.
KAEmerg. / Fire
KAEBL
Line organisation / Projects
BoardCommitteeon Safety
Design and Improvement ofManagement Systems
Contents: Design of management systems
The IMS Steering Committee has Group-wide IMSdecision-making competence
The IMS Board is the common platform for thedesign of the IMS for the Group management andthe IMS functions of the BU. The Group functions(6 IMF elements), the IMS line organisations of theBU and the specialist committees. Thespokesperson for the IMS Board ist the head ofVQ. The heads of VR L, I and P appoint therepresentatives of their division to the IMS Board.
The Group committees for IMS elements providethe approach specified for the IMS elements withinthe Group.
8/11/2019 Mr. Peter Gerhardt Presentation
7/137Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Cost reduction and capture of synergy effects bycombining duties and competences in shared
services during IMF setup
To secure continuous process improvementfor performance and cost optimisation
IMSVision
IMS policy
with element-specificamendments
IMS work programmewith IMS goals/ action
with element-specific workprogrammes with goals/action
DB AGs IMS supports strategic Groupprocess and cost optimisation goals
Strategic IMS goalsfor the DB Group
with element-specific
details Improvement of qualityprovided for customer
To secure a professional environmentand safety management system to
support DB AG as a provider of safe,long-term mobility
Sub ordinate element-specific goals
8/11/2019 Mr. Peter Gerhardt Presentation
8/138Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
IMSVision
IMS policy
with element-specificamendments
IMS work programmewith IMS goals/ action
with element-specific workprogrammes with goals/action
The IMS environment and safety management goal is supported byelement-specific goals
Safety management : Increase in safety of rail operations
Environment management : Design and implement environmentalprotection effectively with legal safeguards andas an integral part of corporate duties
Work safety management : Reduction of accidents at work
Hazardous materials management : Stabilisation andimprovement of the high safety and quality level in the transport ofhazardous materials, and lobbying for improvements in the law
Fire safety/emergency management : Effective provision ofsafety level achieved and further reduction of risks
To secure a professional environment and safety management systemto support DB AG as a provider of safe, long-term mobility
To secure continuous process improvementfor performance and cost optimisation
Quality : Improvement of quality provided for customer
Strategic IMS goalsfor the DB Group
with element-specificdetails
8/11/2019 Mr. Peter Gerhardt Presentation
9/139Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Tasks completed to date (November 2006): the majority of the workon the introduction of the IMS has been completed
Setup and implementation of IMS committee structure
Introduction of continuous improvement programme (BEP)
Introduction of IMS audit system (shared services)
Preparation and implementation of IMS organisation in BU and regions
Preparation of a concept for an IT-supported process management system
Development and introduction of a control method for integrated processes
IMS strategy development with VS, VU, VQ launched
Task completed
8/11/2019 Mr. Peter Gerhardt Presentation
10/1310Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
4 Development of IMS reporting system and balanced scorecard
1Introduction of management of integrated processesStandard process management system incl. Group directive 120.xxx defined
5 Spread/establishment of DB Excellence Programme
6 Implementation and improvement of audit system
7
3 Continuation of IT support for IMS
2 Implementation of IMS strategy process in BU/SC/GM
Key duties in 2007 for the IMS organisationsin business units/service centres and Group management
Completion of a management review in the Group
8/11/2019 Mr. Peter Gerhardt Presentation
11/1311Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Backup
8/11/2019 Mr. Peter Gerhardt Presentation
12/1312Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
The Integrated Management System (IMS) Vision
The DB Group is the leading provider of global mobility and logistics services.
The Integrated Management System is a prerequisite for this role.
The control and continuous improvement of our business processes, and the availability ofvehicle and track guarantee for our external and internal customers a satisfactory level ofpunctuality, exemplary service, a high level of safety and all-round protection of ourenvironment.
As an integral component of corporate management, the Integrated Management System has amajor influence on forward-looking corporate development, on the long-term improvement inearnings and on the satisfaction of our customers.
8/11/2019 Mr. Peter Gerhardt Presentation
13/13
13Deutsche Bahn AG, Integrated Systems Rail, Mr. Gerhardt
Thank you for your attention