CHAPTER ONE Introduction 1.0 INTRODUCTION This chap ter wil l int roduce the bac kgr ound of stu dy, sta tement of the proble m, obj ect ive s, resear ch que sti ons, ass umptio ns, del imi tat ion s, limit ati ons and the importance of the study. 1.1 BACKGROUND OF STUDY According to Mushongahande (2007), the timber industry is an oligopoly dominated by five players which are; the Wattle Company Limited, Mutare Board and PaperMills, Allied Timbers, Boarder Timbers Limited and Forest Company of Zimbabwe. These companies have been experiencing a decline in production since 2005 due to some damages on their plantations. Mushongahande added that, the Wattle Company Limited is the third largest producer of pine-sawn timber in Zimbabwe. It produces appr oxi mat ely twe nty per cent of Zimbabwe's tot al annual timber out put . Pine plantations of the Wattle Company, are located at Nyanga, Chimanimani, Vumba, Silver strea m, Chiping e and Dunsin ane Estate s. Logs from thes e plantati ons are supplied to the Nyanga estates to b e processed. Mushong ahande pointe d out that, of the thirty nine mill ion hectares of Zimbabwe, one hundred and eight thousand two hundred and fourteen (3%) of the total area is under commerci al plantatio ns which are mainly found in the easte rn highlands. The distribution of commercial tree species, is as follows: pines occupies seventy one thousand seven hundred and seventy one hectares (66.32%), eucalyptus occupies twenty six thousand two hundred and seventy four hectares (24.28%), wattle have ten thousand and nine (9.25%) and other has one hundred and sixty hectares (0.15%). Accordi ng to Mahony e and Makat e (2009), timber production declined from a peakof 400000m3 to less than 350000m3 due to: influx of illegal settlers in Chimanimani plantations who are building houses in plantations, power outages and collapse ofCHAPANDA KUDAKWASHE GRACIOUS R0645087 DISSERTATION 2010 Page 1
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Unprocessed timber are the logs direct from the plantations before they are
processed (Evans 1992). The output of raw timber is directly affected by:
• The security systems that are put in place to protect the plantations from damages.
Nicolas and Beebe (1999), explained that, the more effective the system is, the
less the plantations are likely to face the unnecessary damages and the higher the
output.
• Another factor that affect the output of raw timber is the size of pine plantations
harvested on a specific year. If the area is small that means the output will be low
as well.
2.2 PLANTATION SECURITY SYSTEM
“A forest of any kind; commercial, amenity or village woodlot, is a considerable
investment and an accumulating asset of raw material. Its protection is very
important. But the nature of a plantation, its uniformity in age and species often
along with the kind of site it occupies, renders it more susceptible to some forms of
damage, notably fire and climatic hazards. Nevertheless, successful plantation
forestry is only possible provided there is adequate protection,” (Evans 1992:267).
Damage is unpredictable, irregular, not always easily detected at first and varied inseverity, all of which often lead to its importance being under-estimated.
Security is a condition that results from the establishment and maintenance of
protective measures that ensure a state of inviolability from hostile acts or influence,
(O’Brien 2005).
A System is a group of interrelated components working together toward a common
goal by accepting inputs and producing outputs in an organised transformation
process (O’Brien 2005). According to Schulthers and Summer, (1999), a system is
an integrated set of components or entities, that interact to achieve particular function
or goal. A system has characteristics such as inputs, outputs and methods of
• Employees - The security department should have enough employees who are
well trained and experienced in the field, (Nicolas and Beebe 1999). These
employees may consist of; foresters, fire fighters and guards. Foresters are
responsible for patrolling throughout the plantations during the day for early
detections of danger. Firefighters are those individuals who are trained to deal
with any kind of fire. Young plantations are usually guarded by some individuals
who will be chasing away animals from the plantation.
• The community - The community refers to those people who are close to the
plantations or those who benefit from the plantation resources. Nicolas and Beebe
(1999), suggested that, it is a major step forward if the forest companies integrate
key communities into the protection management of their plantations. Key
communities are those with access to the area to hunt and collect forestry produce,
or simply because they are close to the plantations boundaries.
• Neighbouring companies - Most fires start from outside and enter plantations as
wildfires. It is essential, if security management is to be successful, that
neighbouring companies cooperate and coordinate to protect their areas. The
companies as suggested by Raymond (1999), need to discuss; communications tocoordinate protection operations, early warning and danger issues, plans for
patrolling along the borders of the plantations, approaches to and cooperation with
local communities, training and awareness campaigns; sharing of equipment and
personnel.
• Equipment and machinery - Lara (1993) noted that, the company should buy
the necessary equipment and machinery to be used in the protection program.
Firefighting vehicles, motor bikes, bulldozers, surveillance cameras, two way
radios, chainsaws and rakes are very important in the system. The available
equipment must be operated by people who know how to use it.
All the inputs are put together and transformed into a security system that is
effective enough to reduce the plantation losses. The transformation process have
functions that include observations, communication, protection firefighting and
chasing.
• Observations - The functions of the process as stated by Nicolas and Beebe start
by observations which are meant to detect threats on plantation security. Rapid
detection and quick movement of the security teams to the scene will reduce
damage. For large plantations, detection is usually by watchers posted at times of
high danger in lookout towers. Where there are no towers observers can be posted
at good vantage points with views over the plantation.
• Communication - Communication is the second function of the system. If there
is any threat detected, it should be communicated immediately to everyone
involved in the security system. Communication can be done through two way
radios, sirens, bells or phones. Rapid detection is the first step, the alarm must be
raised and information about a threat, its location and possible size, relayed to the
security department, (Lara 1993). Rapid detection of fire and raising the alarm are
first two essentials of good communication, the third is enabling the firefightingteams to reach the scene quickly. Thus a plantation requires at least a rudimentary
system of roads and tracks passable by vehicles.
• Physical protection - The third function is physical protection. According to
Abberger (2009), as the managers anticipate damage at any time, they are forced
to put some protective measures to reduce the effects of the unpredictable
damages. Protecting a plantation in anticipation of danger is only meant to reduce
the effects that may be caused by any threat but does not completely get rid of the
threat. For example firebreaks may only prevent an outside fire but is of no value
to the internally started fires. Firebreaks, fuelbreaks, security fence, guards and
• Firefighting, chasing away and arresting - When a threat is detected and all the
people are informed, the necessary action should be taken. If it is the fire
outbreak, people should fight the fire; wild animals must be chased away from
plantation and thieves arrested.
2.2.3 Output
The output of the system is a perfect security system that reduce loss of timber
from plantations. If the security system is perfect, the result will be that at the end
of the period the company will harvest the same amount of trees as it planted.
Inputs will be equal to outputs. This however is not applicable in real life
situations. No matter how effective the system is there will be some losses at the
end of the period.
2.3 MAJOR THREATS ON PLANTATIONS
According to Bryant (2004), low timber production in Indonesia in 2004 was a result
of damages caused by fire, animals and illegal logging. Nicolas and Beebe, (1999),
explained that once a plantation has been established it will be necessary to protect it
against fire, animals and thieves. The above authors consider fire, theft and animalsas the major threats on plantations hence plantations managers are required to take
considerable measures to protect their plantations from the damage caused by these
threats.
2.3.1 Fire
Abberger (2009), cited that fire is often the most important danger facing
Indonesian plantations in the Sumatra and the Kalimantan provinces. He pointed
out that the greatest danger of fire is when the plantation is young before the
canopy have closed and suppressed the ground vegetation, though in dry conditions
with strong winds, mature plantations can also be destroyed. Many plantations
suffer from fire damages every year in the dry season though how much is burnt
can vary enormously. Damage by fire impose a serious threat to plantations.
systems. These challenges include economic, political, physical environmental,
social and legal challenges.
2.4.1 Physical environmental challenges
The physical environment seem to be a continuous challenge faced by the
management in their protection programme. Physical environment include weather,
climate, terrain and geographical location.
• Unpredictable weather
According to Abberger (2009), the occurrence of damaging weather phenomena
is usually unpredictable. In 1973, a hailstorm killed several hundred hectares of
twenty year old plantations in northern Swaziland. In 1985 cyclone Nigel, during
a six hour period, irreparably damaged one third of all Cordia Alliodora trees in
450 hectares of plantations in Vanuatu. In 1988 hurricane Gilbert destroyed a
quota of all Jamaica’s pine plantations.
Gonda (2008) explained that, Zimbabwe’s timber industry is under threat amid
projections that the country could face shortages in the next fifteen years as a
result of the tropical cyclones of 2000 and 2002. High cyclone induced rainfallcaused severe destruction of forests, particularly in the eastern highlands.
Little can be done to protect timber plantations against the damage caused by
weather, except to grow tree species known to be resistant to the detrimental
effects of local weather patterns, or locating the stands of trees in sheltered areas.
•Climatic changes.
As noted by Matarira and Mwamuka (1996), across Zimbabwe, 17% to 18% of
the total land area is projected to shift from subtropical thorn woodland and
subtropical dry forest to tropical very dry forest. The projected shift in forest
distribution is attributable to a future decline in precipitation patterns and an
According to Evans (1992), some climatic damage if serious and destructive not
only directly influences the growth of trees but, because of its social
consequences, can affect forest growth and tree planting activities. Drought will
reduce growth and even kill trees and if prolonged, other destructive influences on
plantations begin to take place. Such effects were seen in the Sahel drought of
1970-76, 1983-86 and again 1990-91. Though herds of domestic animals declined
and many people became refugees and dependent on famine relief for food, the
shortage of grass led to acute overgrazing and many trees were cut to provide
material for cattle stockages, hut construction, fodder and fuel wood.
•Geographical location.
The Papua province of Indonesia was the major target of timber poachers in 2005
because of its location (Butler 2005). The plantations are located at the island of
New Guinea and there is easy access of poachers through the waters of Indonesia.
This resulted in the plantations losing around 300000m3 every month through
timber poachers.
According to Hammond (2006), most of the timber plantations in Zimbabwe arelocated in the eastern highlands. Plantations are at the exit points to Mozambique
and as a result border jumpers going to Mozambique pass through them. Cooking
fires and smoking stubs left by these people sometimes result in wild fires. Being
at exit points plantations in the eastern district of Zimbabwe are experiencing
heavy destructions from fires by careless border jumpers.
90% of the timber plantations in Indonesia are in rural remote areas where there
are no telephone facilities, electricity nor good roads. This make communication
very difficult. Communication is very important for the security of plantations.
According to Lara (1993), if any threat is detected on the plantation it should be
communicated quickly. Without good roads the movement of vehicles is very
slow, however the security team is advised to reach the scene of danger very
quickly.
•Terrain.
Abberger (2009) highlighted that plantations in the Kalimantan region faced
damages from fires which originated from El Nino in 1998. Because of the slopes
in this area the fires were very difficult to control. Hirst (2007), explained that,
fire spreads far more quickly uphill than along flatland or downhill. For every
increase in slope a fire will double its rate of speed traveling upslope. Northerly
aspects receive the sun’s greatest intensity and therefore fuels on these slopes are
likely to be drier and more combustible than those on south or east-facing slopes.
In addition the north west aspect is likely to experience the hottest and driest
winds of summer, drying fuels out even further.
Slope greatly influence speed of fire spread. Fuel breaks planted on hillsides are
much more quickly burned through than those on the flat ground. Fuel breaks,
100meters wide can be burned across in half an hour under dry and windy
conditions. This short time underscores the need for: frequent patrols when fire
danger is high, a dependable communication system, and initial attack crews andequipment to be ready to respond when a patrol spots fire approaching a fuel
break.
•Limited sources of water
Bowen (2008) pointed that, water problems within the plantation contributed to
the damages of timber plantations caused by fire in the Sumatra and Kalimantan
regions in Indonesia. Water has a high capacity to absorb heat and is therefore a
very efficient agent to extinguish forest fires. Ready supplies from rivers, lakes or
dams are needed to fill tanks and sources for pumps. Quantity and the
accessibility are points to consider. The installation of man made sources and
access are a part of fire management planning where natural sources of water
communities turn to plantation burning as a way to create employment for
themselves in the fire suppression and subsequent replanting.
2.4.4 Political challenges.
Political challenges also have great impact on the plantation security. Because of
political reasons people turn to plantation burning, timber poaching and other
activities that make plantations prone to damages.
•Political violence.
According to Abberger (2009) political instability has resulted in an acute
shortage of trained forestry practitioners in Indonesia. In many areas forestry
management has been suspended and illegal loggers have at times devastated
forest resources. Post-conflict periods do not necessarily lead to more sustainable
systems. There may, for example, be an increased demand for wood during post-
conflict reconstruction which can worsen the situation.
Zaikowski (2008) added that, Zimbabwe’s commercial timber production has
shrunk by fifty percent, largely because of uncertainties caused by changes in landtenure legislation, uncontrolled veld fires and increases in production costs.
Uncertainty brought about by the government’s chaotic land redistribution
exercise has resulted in non expansion of plantations.
In many cases political violence disturbs replanting programmes since some of
the workers will be involved in politics. Failure to replant will mean a shortage of
timber in the future. Workers may be forced not to go to work for political
reasons. For example, attending some meetings. There are cases of people who
died or injured because of political violence. For the safety of their lives people
always leave the country to seek refugee in other countries.
the dry season to help ensure a water supply in the dry seasons (Arisman 2001). In
Kalimantan, the Sribunian plantations installed eight water tanks of 10000liters
along the light railway. Water tanks are filled with water pumped from the
nearby dams or rivers. Canals are also dug for drainage system to areas with water
problems.
2.5.2 Strategies for social challenges.
• Community involvement - To reduce damage by community activities in the
Sumatra and Kalimantan regions, the companies encourage the communities to
participate in fire prevention. This involve the employment of local villagers as
prevention aides. Local communities are compensated to prevent fires as well as
paid to form volunteers fire crews. Arisman (2007), suggested that, it is a major
step forward to integrate key communities into the protection management of
plantations.
Raymond (1999) suggested that, villagers should be equipped with radios as they
will be patrolling along the boundaries and report every fire they spot. If a local
fire does start they should fight it immediately and join the company’s crews who
attend later. No additional pay is given for fire fighting. The scheme has the meritthat members of the community are paid even if there are no fires and they thus
do not have to work to earn. Properly trained and equipped village fire crews are
paid to patrol close to the village and to maintain the fuel breaks on the plantation
boundaries.
• Participatory land use - In an attempt to reduce the conflicts on land, companies
must engage in participatory land use planning followed by participatory
boundary mapping. Abberger (2009) recognised that, if this is to work, the
companies must demonstrate goodwill and be prepared to concede more land than
• Fencing and shepherding - At times hedges and fences can be used to prevent
intrusion by domestic animals. Where fencing costs are high, trespass by livestock
is controlled by guards. In Sahel countries both fencing and shepherding
(employing watchmen) are essential for establishment of plantations. In Ethiopia
a low boundary wall is erected to demarcate the plantation and shepherds are
posted at intervals to keep out livestock.
2.5.3 Strategies for economic challenges.
• Employing the villagers - To reduce the effects of economic problems, as noted
by Abberger (2008), the company should employ people from the nearby
communities whenever vacancies exist. By doing so, the company will reduce the
poverty of the community so that in the future there may be no cases of illegal
logging. A mutually beneficial happy relationship will exist between the company
and the villagers.
• Better packages and services - Abberger added that, to retain the experienced
workers from leaving, the company must pay them favourable wages and better
working conditions. Schools, hospitals, banking, transport and other services
should be provided by the company in these remote rural areas. The workers willfeel very comfortable with the environment they will be working in and never
think of leaving the company.
2.5.4 Strategy for legal challenges.
• Better policies - According to Maunati, the Indonesian government designed
policies to preserve the timber plantations. One such a policy was to increase fines
and jail time for those who are found guilty of illegal logging. Such a policy was
meant to reduce illegal logging if not complete elimination.
• Government intervention - The Indonesian government assisted the concession
owners by sending hundreds of police and paramilitaries with tear gas and guns to
evict the illegal settlers from timber plantations (Arisman 2001). The police and
the army would guard the plantations during the day and night to protect them
from illegal loggers.
2.6 EMPIRICAL EVIDENCE
Case study: Indonesia
Maunati (2005), stated that, Indonesia has around 112.3 million hectares of state
forests, consisting of protected forests (29.3 million hectares), reserve forests (19
million hectares) and production forests (64 million hectares). Most of the challenges
that are being faced by Zimbabwean timber companies were faced in Indonesia in
1980s and the many strategies were used to solve these challenges.
• Physical environment – According to Abberger (2001), the Sumatra and
Kalimantan provinces are characterised by steep slopes which affect the speed of
fire and the fighting teams. Slopes also affect sources of water within the
plantations. Wide fuelbreaks ranging from 250 – 350 meters are constructed in
these areas. The fuelbreaks that are on slopes are thoroughly cleaned. To cater for water problems, Rathfon and Farlee (2002) stated that, the companies installed
man made sources of water within plantations. Holes are dug within the
plantations before the dry season to help ensure water supply in the dry season.
Water tanks and canals were also constructed in these areas.
• Social challenges - According to Maunati (2002), villagers in south Sumatra
burned timber plantations claiming that the land belonged to their ancestors. In
most cases the community caused fire outbreaks through activities such as
hunting, farming, children play among other activities. The companies also had
some conflicts with the villagers who graze their animals in plantations or prevent
them from replanting in areas being used for grazing. Sometimes trees are cut for
The villagers are given opportunities to participate in land use planning and
boundary mapping. This is meant to reduce conflicts over land. Nicolas and
Beebe added that the plantation owners employed the villagers as prevention aids.
Communities are compensated to prevent fires as well as forming volunteer fire
crews.
• Economic challenges – Keenan (2008), the peasants in Papua province of
Indonesia turned to timber poaching because they had failed to get formal
employment. They decided to poach timber and sell since there was a ready
market in Jakarta, Singapore and Hong Kong. The companies are employing
people from the nearby communities whenever vacancies exist. This will reduce
poverty of the community in the long run.
Case study: Cambodia
• Legal challenges – Cambodian government facilitated illegal logging and export
of illegally sourced timber by its failure to implement rules and regulations to
control this. To circumvent the logging ban, harvesting operations were being
disguised under a variety of illegal permits, to meet the demand of illicit cross border timber trade with Thailand, Vietnam and Laos. The documents were
provided by senior officials in the ministry of commerce and the forest
administration, (Davis 2010).
According to Maunati, the Cambodian government designed policies to preserve
the timber plantations. One such a policy was to increase fine paid by illegal
loggers and jail time. Such a policy is meant to reduce illegal logging if not
complete elimination. People are becoming afraid of taking risks of stealing
timber. But it is believed that with the implementation of more other policies the
In this chapter the researcher gave reference to articles and books that covered key
factors in the research. The researcher analysed the challenges faced in the
management of plantation security systems and how these challenges can affect the
effectiveness of a security system in trying to protecting a plantation from the such
threats as fire, animals and theft. Solutions to the challenges are also highlighted in
this chapter.
CHAPTER THREE
Research Methodology
3.0 INTRODUCTION
This chapter clearly defines the research methods used to conduct the study. The
researcher explained how the necessary data and information to address the research
objectives and questions was collected, presented and analysed. Reasons and
justifications for the research design, research instruments, data sources, data
collection techniques, data presentation techniques and analytical techniques used
are given.
3.1 RESEARCH DESIGN
Heppner et al (1992:15) describe a research design as a plan or structure for aninvestigation or a list of specifications and procedure for conducting and controlling
a research project. In other words it can be described as a master plan which
indicates the strategies for conducting a research. A research design serves as a
master plan of the methods and procedures that should be used to collect and analyse
data needed by the decision maker. The research design is a deliberately planned
arrangement of conditions for the analysis and collection of data in a manner that
aims to combine relevance to research purpose with the economy procedure.
3.1.1 Descriptive research design.
Saunders et al (2003) defines the descriptive survey method as one which looks
with intense accuracy at the phenomena of the moment and then describes precisely
what the researcher sees. Descriptive research design is concerned with describing
Justification - The questionnaire survey provided greater uniformity across
research situations as respondents responded to the same standardised questions. At
the same time the questionnaire survey technique gave the respondents enough time
to respond to the questions as they were given the whole day to answer thequestionnaires. Finally the element of anonymity associated with the questionnaire
survey technique enhances the chances of getting honest responses.
3.5 RELIABILITY OF TECHNIQUES
Peterson (1982) defines reliability as the extent to which measures are free from
errors. Thus the greater the reliability of an instrument, the less likely the errors of
measurement to occur. More than one data collection instrument was used in order to
eliminate the weaknesses inherent in each instrument.
3.6 DATA PRESENTATION AND ANALYSIS
After data has been collected, it needs to be presented in a way that communicates
the information and enables conclusions to be drawn (Jewell, 2001). Data was
collected from both primary and secondary sources, processed, analysed and
Clear, accurate and appropriate ways of presenting data were chosen out of the
several ways of data presentation. Tables and graphs were used in this research.
Tables were used to present large quantities of data arranged in labeled rows and
columns.
Justification - The researcher used tables to present data because measurement
units are shown clearly. Tables are also easy to refer and the data can be easily
interpreted. Graphs are easy to understand and quick to interpret.
3.6.2 Data analysis techniques.
The researcher used inductive and deductive techniques to analyse the data.
• Inductive analysis
This is a technique which analyses data from particular instances to general
principles, from facts to theories. One starts from the observed data and develops
the generalisation that explains a relationship between objects observed. This
technique was used because it condenses extensive and varied raw text data into a
brief summary format. It establishes clear link between research objectives and
the summary findings derived from the raw data and ensure these links are bothtransparent (able to demonstrate to others) and defensible (justifiable given the
objective of the research).
The researcher used his own opinion to analyse the findings of the research. For
example on the issue of gender on the respondents the researcher discovered more
males than females and the reason was because most females prefer to work in
towns.
Justification - This technique was used by the researcher because it did not
construct a rigid methodology but rather permitted the researcher to explore
alternative explanations and get a feel of the situation on the ground and so
questionnaires were sent to Wattle Company employees in the security department
and thirteen questionnaires were responded and the response rate of questionnaires
was 93%.
The respondents were very cooperative as supported by a high response rate (85%).
Two interviews failed because there was a meeting on that day so the respondents
were attending a meeting. One questionnaire was spoiled therefore did not yield
some results.
4.2 AGE AND GENDER.
Table 4.2 Respondents by age and gender.
YEARS
Age Below 20 21 – 30 31 – 40 41 + TotalMale
Female
Total
0
0
0
7
3
10
5
1
6
1
0
1
13
4
17
Source: Survey
From a total of seventeen respondents, thirteen (76 %) were male and four (24 %)
were female. There was no respondent below twenty years. At the age range of
twenty one to thirty years, there were ten respondents (59 % of the total
respondents). Seven of them were male and three were female. At the age range of
thirty one to forty years there were six respondents (35 %) of the total respondents.
Five were male and one was female. And at the age range of forty one years and
above there was only one (6 %) respondent of the total respondents and was a male.
In terms of gender there are more male workers than female in the security
department as noted by thirteen males compared to four females. The reason may bethat women usually prefer to work in towns than in the far remote areas. The most
dominant age range is 21 – 30 years. This is because the work requires young and
efficient workers. The other reason may be the new recruits recently recruited to fill
the gap of the workers who were lost during the inflationary period.
Political challenges have the greatest effect on the security systems of the Wattle
Company as supported by thirteen (100%) of the respondents. Eight (62%) of therespondents supported that social challenges have a very great effect on the
company’s security systems. Economic challenges were supported by seven (54%)
respondents as having a moderate effects. Eight (62%) respondents supported that,
legal challenges have a slight effect and twelve (92%) respondents revealed that
physical challenges have no effect. Therefore political and economic challenges are
the major challenges faced by the company.
Political challenges: For political reasons political activists would sometimes turn to
plantation burning. Political violence disturbs replanting programs. Workers may be
forced not to go to work for political reasons. For example, attending some meetings.
For the safety of their lives, people usually leave the country to seek refugee in other
countries and among these people, there will be experienced and skilled workers of
the company.
From the researcher’s point of view political challenges have the greatest impact on
the management of the security systems. As stated by Hammond (2006), high
plantation destructions were first recorded during the land reform period. Sanctions
and other political events further worsened the situation by affecting the country’s
economy. This brought about hyper inflation and the highest level of unemployment
Physical environment: 92% of the respondents from questionnaires supported that
the physical environment has no effect on the management of security systems.
However from the interviews with the management the researcher found out that
physical environment do have some effects on the management of security systems.
The recurring droughts in Zimbabwe are causing a tremendous reduction of timber
production. Floods from the cyclones in year 2000 caused a great damage to timber
plantations as many trees were uprooted and others damaged by the strong winds.
4.5 STRATEGIES TO OVERCOME THE CHALLENGES
The second objective of this research was to come up with strategies that can be used
to overcome the challenges that are being faced in managing the security systems.The researcher asked the respondents on how they view the strategies that can be
used to overcome the challenges that are faced by the company. He wanted to know
if the company considers the strategies as important and why. The researcher further
asked the respondents on how the strategies can be implemented and the results were