Moving Infrastructure to Moving Infrastructure to I n n o v a t i o n Analyst Day 2014 Analyst Day 2014 Holborn Holborn, May 22 , May 22 Moving Infrastructure to Moving Infrastructure to the Cloud: Capgemini the Cloud: Capgemini Dynamic Services Dynamic Services Lance Friend Lance Friend SVP, Infrastructure Dynamic Services SVP, Infrastructure Dynamic Services
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Moving Infrastructure to Moving Infrastructure to
I n n o v a t i o n
Analyst Day 2014Analyst Day 2014HolbornHolborn, May 22, May 22
Moving Infrastructure to Moving Infrastructure to the Cloud: Capgemini the Cloud: Capgemini Dynamic ServicesDynamic ServicesLance FriendLance FriendSVP, Infrastructure Dynamic ServicesSVP, Infrastructure Dynamic Services
Service Management EvolutionService Management Evolution
Analyst Day: Capgemini Dynamic Services | Holborn, London | May 22, 2014
Applications
Server/Storage
Networks
Support
Service Management
Applications
Server/Storage
Networks
Support
Multi-Supplier Coordination
Tower Integration
TowerManagement
TowerManagement
TowerManagement
AppsTower
InfraTower 1
InfraTower X
TowerManagement
Service Store
Orchestration for Business
LegacyTowers
ServiceAggregation
Encapsulated Services
SaaS
IaaS
BPaaS
PaaS
The Client Environment
Capgemini’s transformation strategy is centred arou nd the response to the disruptive changes in the market and to help our clients manage the diversity and complexity in meeting demanding business needs .
Delivering personalized and differentiated customer experience through multiple channels
Improving organizational effectiveness, agility and robustness
Disintermediation, new ecosystems, new sourcing models
Transformation themes
Customer Experience Operational Process Business Model
About CapgeminiWith more than 130,000 people in over 40 countries, Capgeminiis one of the world's foremost providers of consulting, technologyand outsourcing services. The Group reported 2013 globalrevenues of EUR 10.1 billion.Together with its clients, Capgemini creates and deliversbusiness and technology solutions that fit their needs and drivethe results they want. A deeply multicultural organization,Capgemini has developed its own way of working, theCollaborative Business ExperienceTM, and draws on Rightshore ®,its worldwide delivery model.