Motivation for communicaiton

Understanding motivation for communication of

secondary school students behind volunteer work

in an Interview with a social workerPrepared by Gigi Lo

Background and methodology Findings and Discussion-

examples (First time meeting , preparation and

performance , Evaluation) Conclusion

Interviewee: a certificated social worker No. of questions: 10 with sub questions Focus of questions: Motivation to communicate Based on Maslow’s Hierarchy of needs Three stages: (1) First time meet (2)

preparation and performance (3) Evaluation

need for knowledge and thinking (cognition)

the need to appreciate and enjoy beauty (aesthetics)

the need to selflessly help others (transcendence)

Situation: Passive and silent members

Situation: communication during work

Situation: evaluation after service

Partly follow the hierarchical progression

Some needs (e.g. security, self actualization) satisfied continue motivation to communicate

Several needs appear in the same stage / same time

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