Motivation by joel first step2

MOTIVATIONNEEDS

Made by Joel Vilsaint Belanger

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-PAGE 1……………………………………………………………………….…INTRODUCTION-PAGE 2…………………………………………………………………………......DEFINITION-PAGE 3…………………………………………………………………………………….PROCESS-PAGE 4 ………………………………………………………………….GRAPHIC OF NEEDS-PAGE 5……………………………………………………………………QUESTIONS TO ASK-PAGE 6………………………………………………THE MASLOW’S NEEDS PYRAMID-PAGE 7…………………………………….EXAMPLES OF PHYSIOLOGICAL NEEDS-PAGE 8……………………………………………….EXAMPLES OF SECURITY NEEDS-PAGE 9………………………...EXAMPLES OF LOVE AND BELONGING NEEDS-PAGE 10……………………………………….EXAMPLES OF SELF-ESTEEM NEEDS-PAGE 11…………………………………EXEMPLE OF ACCOMPLISHMENT NEEDS-PAGE 12……………………………………………………WORDS OF JOEL BELANGER-PAGE 13…………………………………………INTRODUCTION OF NEXT MODULE-PAGE 14……………………………………………………………….MOTIVATION WORDS

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THIS GUIDE WILL HELP YOU TO DRIVE THE MOTIVATION OF YOUR EMPLOYEES AND CUSTOMERS TO THE TOP

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DEFINITION

THE MOTIVATION IS THE ENERGY PROCESS MOBILISED USED TO GET A GOAL

EXAMPLE

A CUSTOMER COME IN A Public Mobile store to buy a phone at 12:00 during is lunch break.

How can you describe the process used to convince him to go at this store at that time.

Motivation !2

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To define the process of motivation here is a

small graphic

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CUSTOMER NEEDS

ENVIRONMENT

(PHONE)

OBJECTIVE

(GETTING A PHONE)

EXPERIENCE

(MEMORY)

ACTION

(GO)

ANTICIPATING CONSEQUENCES

(IT IS A GOOD COMPANY)

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- In the previous graphic you saw the process of motivation. Now we will take a look at the first step of this process (the needs). Here is the first question that you have to ask to yourself.

- What are my customer needs ?- What are my rep needs ?- What are my own needs ? - What are the organisation needs ?

- To find the more accurate answers, you must ask your prospect (rep=customer=you)

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In this pyramid you see the type of needs your prospect wants.A normal human-being has five different needs to fill out in his life.

Needs of accomplishment

Needs of self-esteem

Needs of love and belonging

Needs of security

Physiological needs

We call this graphic the pyramid commandment theory off the needs .Abraham Maslow was a psychologist in 1950 it is the first persona who define the basic needs off a regular human with this graphic

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First level is the Physiological needs

- Eating Needs- Breathing Needs- Sleeping Need- Etc.

Everything who can help human-beings to stay alive and healthy

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Second level is the security needs

- Stability Needs- Familiar environment Needs- Need to have the possibility to anticipate events

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Third level needs of love and belonging

- Affection Needs - Affiliation Needs- Needs to be united with someone- Family Needs- Friendship Needs- Grouping Needs

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Fourth level needs of self-esteem

-The necessity of having a good image of ourselves- Prestige Needs- Recognition Needs - Needs to have faith in ourselves- Appreciation Needs

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Fifth level the needs of accomplishment

- Needs to improve our capacity- Needs to know and achieve our potential

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To understand the needs properly and find out when and how to react on the needs, we have to understand this sentence:

When a need become active, the person will try to satisfy this need

and the environment will have a big role in the process.

Example: you walk in the street and you smell the good perfume of food, automatically you will be hungry.

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In the next module, we will take a look at the

objective aspect of the motivation

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Keep yourself, your team and your customers motivated

In short time it will be profitable for you

Made by Joel Vilsaint Belanger AT PERIPHYLLA14

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