Motivating employees.ppt

MOTIVATING EMPLOYEES

Don’t disagree…try to comprehend conflict

Strive to Understand

…before approaching situations with conflict

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Be Aware of Your Own Feelings

……brainstorm ideas on resolving conflict

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Explore All Possible Solutions

Don’t allow your own emotions…

Deal with Facts Only

…make matters worse

….before discussing issues at hand

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Gather knowledge about conflict situation

~ Co-workers will want to discuss issues with you ~

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Be Open and Approachable

~ Never share information unless person is directly involved with issue ~

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Confidentiality is Crucial

Work together to resolve issues

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Conflict Resolution is a Process

~Seek new ways to solve issues

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Learn from Past Mistakes

…they can help you find solutions

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Seek Advice from Knowledgeable Sources

~Try on another role to understand situation

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Role Play Conflict Resolution Process

Motivates you to find new ideas

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Record Conflict Resolution Process

…Be open to new ideas

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Let Go of Notion… “I’m Always Right”

Solve conflict… …to help everyonework together

Take Company’s Perspective

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Be Positive and Motivate Others!