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morning star OCTOBER 2010 Business Report COMMUNITY SPOTLIGHT Seaford Nanticoke Memorial Hospital Vascular Center providing high quality care to Sussex residents HIDDEN TREASURE Magnolia Street Sewing Co.
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October 2010 edition - Morning Star Business Report is published by Morning Star Publications, publishers of the Seaford Star, Laurel Star, Salisbury Business Journal and other special publications. Coverage area includes Kent & Sussex Counties in Delaware. Focusing on Kent & Sussex Counties Chamber updates as well as local business news.
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Page 1: Morning Star Business Report

morning star

OCTOBER 2010

Business Report

COMMUNITY SPOTLIGHT

Seaford

Nanticoke Memorial Hospital Vascular Center providing high quality care to Sussex residents

hidden treasureMagnolia Street Sewing Co.

Page 2: Morning Star Business Report

Business Report | October 2010

Log on!

EngageExplore Educate

Bayhealth's new website www.bayhealth.org provides important health information in a user-friendly and interactive format. Explore the site for Bayhealth's services, physicians, careers, quality data and locations. Educate yourself about health issues from “asthma” to “Zenker’s diverticulum” by clicking

on the online library. Engage in the interactive tools including fun health quizzes and risk assessments, animations and procedure videos, or get "A Bit of Advice" health tip from a member of

Bayhealth's medical staff.

Visit us at www.bayhealth.org

Page 3: Morning Star Business Report

Business Report | October 2010

Log on!

EngageExplore Educate

Bayhealth's new website www.bayhealth.org provides important health information in a user-friendly and interactive format. Explore the site for Bayhealth's services, physicians, careers, quality data and locations. Educate yourself about health issues from “asthma” to “Zenker’s diverticulum” by clicking

on the online library. Engage in the interactive tools including fun health quizzes and risk assessments, animations and procedure videos, or get "A Bit of Advice" health tip from a member of

Bayhealth's medical staff.

Visit us at www.bayhealth.org

Page 4: Morning Star Business Report

Business Report | October 2010

[contents] 10/10

07 CHAMBER NEWS

14 FINANCIAL The good, the bad and the opportunities Looking past the gloomy headlines to find good investments By JOHN RITTENHOUSE SR.

16 COMMUNITy SPOTLIGHT rediscover Seaford By CAROL KINSLEy

20 FEATURE STORy Avenues for getting your message out Make the most of your advertising dollars By CAROL KINSLEy

24 FINANCIAL Banking 2010: Dealing with new realities Keeping your financial house in order By DOUG PHILLIPS

25 HIDDEN TREASURE the Magnolia Street Sewing Company

By LyNN R. PARKS

26 COVER STORy vascular center at nanticoke Memorial hospital providing high quality care for Susssex residents

16

28

ON THE COVER - dr. Marzouk joins nanticoke health Services as the Medical director for the vascular Center at nanticoke Memorial hospital. Photo by Steve theis (www.theisphotography.com)

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Page 5: Morning Star Business Report

Business Report | October 2010

PUBL ISHER

Bryant Richardson

AdmIn IStRAt Ion

Carol Richardson

Ed ItoR

Daniel Richardson

dES IGn

Cassie Richardson

ComPoSIt Ion

Elaine SchneiderTina Reaser

SALES

Rick CullenSutton Joseph

Joyce BirchMelissa Perdue

ContACt Morning Star Publications

302-629-9788P.O. Box 1000

Seaford, DE [email protected]

[email protected]

Photos iphoto, stock.xchng

Focusing on the ambition and innovation that make

Delaware businesses unique.

please recycle this magazine

Business Report

VOl. 13 NO. 13

Daniel Richardson

from the editor

I have decided to take a break from the critical thinking series to talk about some exciting news

here at Morning Star Publications. I will probably resume the series next month since I do have a few more topics that I think are of interest.

First off, Morning Star Publications has a new printer, not for this publication, but for the Seaford and Laurel Star newspapers, as well as the Salisbury Business Journal. The Morning Star Business Report will continue to be printed by the wonderful folks at Delmarva Printing in Salisbury. Delmarva Printing has been a pleasure to work with and they consistently deliver a high quality print job each month. I would recommend them to anyone looking for a good glossy printer.

We decided to go with Delaware Printing for our newspapers in order to increase the quality of the print job. Delaware Printing has a brand new press and is committed to making the necessary investments to ensure the highest quality print job available.

This is very important to us because we take pride in our work, and put a lot of time and effort into producing what we think are the best looking publications in the area. There is nothing worse than getting back a bad print job and seeing all of that time and effort go to waste. So far, we have been very happy with the

quality that Delmarva Printing has provided.

A secondary, but also very important part of the transition to Delmarva Printing is that the publications produced by their newspaper division, Independent Newspapers Inc., are now partners in our advertising network. Our other partners include the three premier newspapers at the beach: The Cape Gazette, The Coastal Point and Ocean City Today.

The newspaper network provides a unique opportunity for advertisers who wish to cover all of Sussex County. Each of the publications in our network are the dominant newspapers in their respective coverage areas and provide advertisers with the most penetration in a given market.

I believe that local newspapers provide a valuable service to the communities they serve. We are able to cover the local school board meetings, city councils and sporting events that the public would otherwise not hear about. This enables our readers to be better informed when it comes time to vote in local elections. This is a service that the larger daily papers simply are not able to provide.

This is why I think the newspaper network is such a great opportunity. It gives larger advertisers the coverage they need, while allowing each paper to do what they do best, which is cover the communities that we live and work in every day.

Exciting nEws at Morning star

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Business Report | October 2010

chamber news

Chamber Phone Key contact Dues* Members Fax

Bethany-Fenwick 539-2100 carrie subity $211 800 539-9434

Delmar 846-3336 Diane Johnson $60 76

Georgetown 856-1544 KarenDuffield $150 460 856-1577

Laurel 875-9319 CindyPiazza $125 125 875-4660

Lewes 645-8073 Betsy reamer $195 432 645-8412

Milford 422-3344 JoSchmeiser $165 250 422-7503

Millsboro 934-6777 Fran Bruce $150 260 934-6065

Milton 684-1101 GeorgiaDalzell $125 96

rehoboth-Dewey 227-2233 carol Everhart $195 1303 227-8351

Seaford 629-9690 PaulaGunson $125 340 629-0281

CentralDelaware 734-7513 JudyDiogo $200 868 678-0189

Delaware state 655-7221 Bill stephano $299 2800 654-0691

* Annual membership cost based on businesses with fewer than 10 employees. For Delaware State and Central Delaware chambers membership cost figure is for 1-5 members. For Delaware State Chamber special rate applies if business already belongs to another chamber.

the rehoboth Beach-dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for Cake Break located at 7 South first Street in downtown rehoboth Beach. Cake Break offers a variety of gourmet cupcakes, breakfast cupcakes, muffins, cinnamon rolls and surf bagels. vegan, nut free, and gluten free options are also available along with smoothies, organic coffee, iced coffee and espresso. from left are Katie handy, Sign*a*rama; Marty Barrett, PnC Bank; Philip Katz, owner of Cake Break; debbie Katz, owner of Cake Break; and Bobbi engel, Sussex tree. For more information, visit www.cakebreakrehoboth.com or call 260-9264.

Cake Break

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Page 7: Morning Star Business Report

Business Report | October 2010

29 Bancroft Mills Road • 4th Floor • Wilmington, DE • 19806 • 3702 North DuPont Highway • Dover, DE • 19901

www.horty.com • 888.968.7168

Horty & Horty, P.A. Certified Public Accountants

Strategic Tax Planning

Audit & Accounting Services

Profit Analysis

Fraud Protection

Business Valuation

Human Resource Consulting

years 40of Raising Expectations

40th Anniversary

the rehoboth Beach-dewey Beach Chamber of Commerce held a ribbon cutting ceremony recently for Cat hotel located at 34697 Jiffy Way in Lewes. Cat hotel offers luxury boarding and grooming services exclusively for cats. from left are ed Martin, ad Boat/arena’s Signs; Blyth McManus, aerie design; Christina Jannuzio, Cat hotel; dr. Jane Weiss, owner of Cat hotel; Kristie hazel, Cat hotel; Bobbi engel, Sussex tree; and Bridget Mayer, international flag Supply. For more information, visit www.cathotelrb.com or call 645-2287.

Cat Hotel

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Business Report | October 2010

the rehoboth Beach-dewey Beach Chamber of Commerce recently held a ribbon cutting ceremony for delMarva Board Sport adventures, the Peninsula’s only full service Stand up Paddle Board and Windsurfing company. Owned by george and Janis Markopoulos, delMarva Board Sports offers a full array of Stand up Paddling and Windsurfing services, such as hourly, daily, weekend and weekly rentals, eco-tours, sales and lessons. the Milford based company is mobile and able to accommodate clients in any location. for more information, visit www.delmarvaboardsportadventures.com or call 301-651-0542 or 301-717-1228. from left are Scott thomas, Southern delaware tourism, Carol everhart, President/CeO of rBdBCC; george Markopoulos, delMarva Board Sport; Janis Markopoulos, delMarva Board Sport; Marty Barrett, PnC Bank; and Pete Schwartzkopf, State representative district 14.

the Bethany-fenwick area Chamber of Commerce recently joined the Chef’s Pantry to celebrate their grand opening with a ribbon cutting ceremony. friends, employees, Chamber staff and ambassadors joined aaron doyle (with scissors) to celebrate. the Chef’s Pantry is located at 761 garfield Pkwy., Bethany Beach and is a premium delicatessen featuring Boar’s head products. For more information, call 829-8496.

The Chef’s Pantry

DelMarVa Board Sport Adventures

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Page 9: Morning Star Business Report

Business Report | October 2010

the rehoboth Beach-dewey Beach Chamber of Commerce held a ribbon cutting ceremony recently for geeks on Call, which offers on-site computer repair for your home or office. industry certified technicians are locally available in select locations in delaware and Maryland daily. from left are Marty Barrett, PnC Bank; Bobbi engel, Sussex tree; Bridget Mayer, international flag Supply; david Woodward, geeks On Call; John ghabra, geeks On Call/the Lap top Shop; Bob Crabb, geeks On Call; tim google, geeks On Call; Marty Lynch, geeks On Call; Blyth McManus, aerie design; and Katie handy, Sign*a*rama. Call 1-800-905-4335 for a free, no-obligation computer system/network analysis. For more information, visit www.geeksoncall.com.

the Bethany-fenwick area Chamber of Commerce recently joined Orhelein Photography located at 61 atlantic ave., Ocean view, for a ribbon cutting ceremony. from left are hope Orhelein; Barbara Keyser; representative gerald hocker; Jeff evans; helen Barnaba; donna duffy; Pat howes; arlene hauck; Brenda richards; Marilyn Panagopoulos; diane deforrest; owner, Michael Orhelein (with scissors); nancy hoeflich and Kathy Castrovillo. Orhelein Photography is a destination for portrait photography, gifts and wall décor art. For more information, call 539-0102 or visit www.opbeach.com.

Geeks on Call

Orhelein Photography

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Page 10: Morning Star Business Report

Business Report | October 2010

The Bethany-Fenwick Area Chamber of Commerce recently recognized six out-standing members of local beach patrols on the bandstand in downtown Bethany Beach.

The chamber presents annual Lifeguard Awards honoring outstanding men and women from Bethany Beach, Delaware Seashore State Parks, Fenwick Island, Sea Colony, South Bethany and North Bethany Beach for their dedication to keeping local beaches safe. The award winners are chosen by their peers or captains each year.

The 2010 awardees include: Matt Farlow, Bethany Beach Patrol; William Weeks, South Bethany Beach Patrol; Richard Coning of Delaware Seashore State Parks; Steve Deakyne, Sea Colony Beach Patrol; Colin Madden, Fenwick Island Beach Patrol; Brian Newson, North Bethany Beach Patrol. The chamber also presented checks for $500 to the towns of Bethany Beach, Fenwick Island and South Bethany to help fund lifeguard service on the weekends after Labor Day. This is the seventeenth year the Chamber has supported this program.

Chamber honors lifeguards, presents donations

from left are Capt. tim ferry, fenwick island; awardee Colin Madden, fenwick island; Capt. Joe donnelly, Bethany Beach; awardee, Matt farlow, Bethany Beach; Capt. Ben Chandlee , South Bethany; awardee William “rocky” Weeks, South Bethany; Capt. dave griffin, Sea Colony; awardee Steve deakyne, Sea Colony; Brian newson, north Bethany; Capt. Steve O’Boyle, north Bethany; awardee richard Coning delaware Seashore State Park; Capt., Kris Knutsen, delaware Seashore State Parks.

from left are Mayor tony McClenny, Bethany Beach; vice-Mayor todd Smallwood, fenwick island and Mayor Jay headman, South Bethany.

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Rehoboth Beach Main Street is a non-profit organization devoted to keeping Downtown Rehoboth Beach economically vibrant and looking great. Along with pre-senting events to bring shoppers, diners and visitors downtown to spend money in our local economy and providing economic programs to support independent businesses, RBMS encourages businesses to have a pres-ervation ethic, a sense of history, and renova-tion/restoration programs to enhance down-town buildings, signage and streetscapes.

The downtown organization’s recent revi-talization efforts focus on empty storefront windows.

Most recently, efforts have continued at Taylor Amalfi’s organic salon, spa and café called “Shockt” (coming soon) at 239 Rehoboth Ave., where a vintage image of 1950’s women on the beach in Rehoboth and a window painting on the door are now dis-played. Rehoboth Beach Museum Director Nancy Alexander suggested putting an image from a vintage postcard to highlight the museum’s collection. An image of women

on the beach in downtown Rehoboth Beach during the 1950’s compliments the concept of the upcoming salon. Artist Chad Tylecki added to the project by painting on the glass of the building’s front door. The image includes a “coming soon!” message to notify the public of the upcoming organic salon, spa and café. RBMS Executive Director Jenny Barger comments, “The intention of these projects is not only to bring beauty to empty windows, but to attract potential leasers to available properties, notify the public of

upcoming businesses and encourage artistic expression in the community.”

Property owners and realtors with empty storefronts in Downtown Rehoboth Beach are asked to consider continuing the window restoration project by contacting Rehoboth Beach Main Street at 227-2772 to learn about the various venues to partner with local art-ists and to utilize local resources such as the Rehoboth Beach Museum. Visit www.down-townrehoboth.com for more information on Rehoboth Beach Main Street.

Main Street window restoration project continues

rehoboth Beach Main Street teams with business owner taylor amalfi, the rehoboth Beach Museum and artist Chad tylecki to continue revitalizing storefronts in downtown rehoboth Beach, delaware.

the rehoboth Beach-dewey Beach Chamber of Commerce announces their 34th annual fall Sidewalk Sale. the sale begins friday, Oct. 1 and ends Sunday, Oct. 3; 10 a.m. to 8 p.m. daily (store hours may vary). Shopping in downtown rehoboth Beach, dewey Beach and route One has never offered more merchandise at bargain prices. For more information, contact the Chamber at 227-2233 or 800-441-1329.

34th Annual Sidewalk Sale

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Business Report | October 2010

the Chamber of Commerce for greater Milford recently celebrated the grand opening of the new location of response Computer group. rCg has been in business for 22 years in north Milford and recently moved to their new facility located on airport road, independence Commons, Milford. response Computer group provides hardware and software needs for home and business including email/web hosting, local and wide area networking, open sys-tems accounting software, setting up networks, high speed internet router configuration and printer repair. attending the grand opening, from left are randy and faith ennis, rCg owners; Milford Mayor ronnie rogers; Patricia holleger, Marvel agency; Melody Booker, dedO; Leroy Myers, Modern gas Service; and richard and Caroline Sames, the Mail Center. For more information, call 335-3400 or visit www.rcgweb.com.

Response Computer Group

Apple Scrapple Festival, October 8Downtown Bridgeville - starts at 4 pm www.applescrapple.com

Fall Ag Festival, October 23At the historic Gov. Ross Plantation, N. Pine St, Ext, Seaford. 10 am - 4 pm Continuous entertainment, Delaware Blue Hens, Commodities Tent, Antique trac-tors, lots of games and activities for kids, artisans, vendors, exhibitors, food. Fun for the entire family - to celebrate the 150th Anniversary of the Ross Mansion. For more info, call Ron Breeding at 629-3964

Sussex County Today & Tomorrow Conference, October 27At Delaware Tech. This year’s theme is “Getting Back to Basics” and chamber members will be on the panel.

Nanticoke Tributes for Healthcare Leadership Event, October 286 pm at Heritage Shores Club in Bridgeville. For info call 302-629-6611 ext 8944

LocalChamber Events

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Business Report | October 2010

Response Computer Group

Subity receives lifetime achievement award

Carrie Subity, executive director of the Bethany-Fenwick Area Chamber of Commerce, was the recipient of the American Chamber of Commerce Executives (ACCE) Membership Development Division’s Lifetime Sales Achievement Award. Subity was one of four chamber sales professionals presented with the award in the Bronze Level, which rec-ognizes individual achievement in member-ships sold (500) throughout the sales profes-sional’s entire chamber career.

The award was presented during ACCE’s annual convention, held in Milwaukee, Wis., Aug. 4-7.

To qualify for the Lifetime Achievement Award, the chamber membership sales professionals must be members of ACCE’s Membership Development Division Circle of Champions. The Membership Development Division Circle of Champions program is designed to connect chamber sales professionals and to inspire and recog-nize excellence in membership sales perfor-mance.

Mick fleming, president of aCCe and Carrie Subity, executive director of Bethany-fenwick area Chamber of Commerce.

Lewes & Rehoboth Beach Farmers’ Markets in Top 20

Two of Delaware’s 14 farmers’ mar-kets have been ranked in the Top 20, for a second year, in “America’s Favorite Farmers’ Market Contest” sponsored by the American Farmland Trust.

“Congratulations to the Historic Lewes Farmers’ Market and the Rehoboth Beach Farmers’ Market for once again placing in the Top 20 of all farmers markets in the national contest,” said Agriculture Secretary Ed Kee.

Lewes placed 2nd (last year the mar-ket was 4th) in the medium-sized market category and Rehoboth placed 11th (last year the market was 20th) in that same category.

Voters had several weeks, starting in

June, to vote for their favorite market in one of three categories: small, medium and large. Markets were categorized by the number of participating vendors. A small market has 30 vendors or less; medium markets have 31 to 55 vendors; and large markets have more than 55 vendors.

More than 800 markets signed up to participate in the contest. More than 1,200 farmers’ markets across the country enrolled in this year’s contest and more than 50,000 people cast their votes in the contest.

American Farmland Trust, based in Washington, D.C., is a 30-year-old orga-nization that seeks to preserve farm and ranch land from development and promote environmentally sound farming practices. The Trust said it sponsored the contest to call attention to the importance of farmers who are responsible for producing “fresh, healthy and local food.”

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Business Report | October 2010

As an investor, you often may have to digest a great deal of information, some posi-tive and some negative. And right now, you can find both the good and the bad — but most importantly, you can find investment opportunities. Unfortunately, many people are focusing on the gloomy headlines: the possi-bility of a double-dip recession, European debt concerns, slowing growth in China and other factors. And when investors get jittery, they tend to flee the stock market, which leads to the declines we’ve seen in recent days. That’s the bad news. The good news is that there really is some good news out there.

Consider the following:

• Sustainable economic recovery — The economic recovery is already a year old. In fact, the economy grew by about 3 percent in the first half of this year — one of the largest turnarounds in 50 years. We’re now entering a more sustainable recovery pace. And although there may be some bumps in the road, there’s probably little chance of a double-dip reces-sion, an event that, historically, is quite rare.

• Low inflation, interest rates — Inflation is currently running at a manageable 2 percent per year, while interest rates remain at near all-time lows. The ability to borrow inexpen-sively during periods of low inflation histori-cally leads to stronger economic demand.

• Strong corporate earnings — Following the end of the recession, corporate profits have improved dramatically — and companies are using their strong profits and growing cash balances to boost their dividends. This is also good news, because companies typically don’t raise dividends unless they’re somewhat confi-dent about the future.

• Stocks priced favorably — Many qual-ity stocks are attractively valued today, based on their price-to-earnings ratio, or P/E. Typically, the lower the P/E, the better the value. Currently, the P/E of the stocks in the Standard & Poors 500 is about 12; over the past 22 years, the average P/E was 18.5.

• Historical precedent — The past decade has not been a good one for stocks. But dur-ing the past 80 years, whenever stocks have done poorly over a decade (average annual-ized 10-year returns of less than 4 percent), the returns over the next 10 years have been strong (annualized average returns of 12.5 per-cent per year). While past performance can’t guarantee future results, history is still on the side of the optimistic investor.

Given these factors, what should you do now? For starters, don’t panic.

Don’t rush into ultra-conservative invest-ments because you’re worried about stock market declines; with today’s low interest rates, these vehicles may not help you much in achieving your long-term financial goals. Instead, balance your portfolio with an appro-priate mix of short-term investments, such as cash and certificates of deposit (CDs), and long-term investments, such as stocks and bonds. Your ideal balance should be based on your individual risk tolerance, time horizon and specific objectives. And as you balance your portfolio, look for the best opportunities available today. It takes discipline and confi-dence to ignore the “bad news” of today and invest for tomorrow. But in the long run, it’s worth the effort.

About the authorJohn F. Rittenhouse Sr. is a financial advi-

sor for Edward Jones, Seaford. This article was written by Edward Jones for use by your local Edward Jones financial advisor.

The good, the bad and the opportunities

By John F. rittEnhousE sr.

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Business Report | October 2010

Surrounded by Senator Ted Kaufman, Attorney General Beau Biden, friends and family, Governor Jack Markell awarded the Order of the First State to Dr. Scott Mackler, recognizing his tremendous determination and contributions. Dr. Mackler continues to teach and conduct research a decade after being diagnosed with Amyotrophic Lateral Sclerosis (ALS or Lou Gehrig’s disease).

Dr. Mackler is a professor at the University of Pennsylvania’s School of Medicine, working with students to investi-gate the molecular mechanisms underlying cocaine addiction.

“He continues to be very productive in his research field,” said Dr. Charles O'Brien, Dr. Mackler’s longtime friend and col-league. “Understanding the basic molecular mechanisms of addiction or other problems is the Holy Grail of modern medicine. We’re always trying to get down to the molecular level so we can develop medications. Scott not only made extremely important advances in this very early on, but he has continued to do so.”

Eleven years ago, Dr. Mackler founded the Scott A. Mackler, M.D., Ph.D. Assistive Technology Program, the only organiza-tion nationwide to provide expensive com-munication equipment to ALS patients to improve their quality of life. To date, the program has raised $1.1 million, and because of it, no patient in the region has gone without such critical technology for want of money.

“Communication isn’t considered essen-tial and it’s not covered by any insurance company. Scott wanted to do something for patients,” said Dr. Linda Snyder-Mackler, Dr. Mackler’s wife of 29 years and a profes-sor in the Department of Physical Therapy at the University of Delaware.

The 11th Annual Scott Mackler 5k run/walk will be held in Newark on Oct. 31. The run is hosted by Temple Beth El and funds raised will benefit the ALS Association of Greater Philadelphia.

Professor receives Order of the First State

With dr. Scott Mackler (front) are governor Jack Markell, dr. Linda Snyder-Mackler, noah Snyder-Mackler and alexander Snyder-Mackler. Photo courtesy of Brad glazier.

Make My Day Event Planning acquires Ann Bateman Ltd.

Ann Bateman, the owner of Ann Bateman, Ltd. in downtown Rehoboth Beach, knew exactly who to contact when she decided to sell her stationery and invi-tation business of 13 years. Her first and only call was to Leanne Silicato and Casey Kieffer of Make My Day Event Planning of Rehoboth.

"I couldn't think of two better women to carry on the tradition of quality invitations and customer service in our community,” said Bateman. "It just seemed to be the perfect addition to their already successful event planning business."

Silicato and Kieffer finalized the pur-chase of the stationery and invitation divi-sion of Ann Bateman, Ltd. this summer. With the acquisition, they added a variety of lines to their retail store on Rehoboth

Avenue. “The acquisition makes us a one-stop-

shop for planning events of all sizes and we look forward to working hard to live up to the positive reputation that Ann has as the go-to local stationer,” said Silicato.

For more information or to schedule an appointment, contact Make My Day Event Planning & More at 227-7111 or visit www.makemydayevents.net.

ann Bateman (center) with Leanne Silicato and Casey Kieffer, owners of Make My day event Planning.

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community spotlight

Seaford

By Carol KinsleyPhotobyDanielRichardson

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Serving our Customers needs through diversification since 1966

25271 Figgs Road, Seaford, DE 19973

E-mail: [email protected]: (302) 629-7567

Toll Free: (800) 338-0271Fax: (302) 629-8116

MAINTENANCE DEPARTMENT

Minor Repairs, Contract Labor, Snow Removal, Sandblasting & Painting,

Property Maintenance & Management

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Post Construction Cleanup, Commercial, Industrial & Residential,

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DISTRIBUTORS OFOffice Supplies, Paper Products,

Janitorial & Office Equipment, Cleaning Products & Chemicals,

Free Delivery, No Minumum Order Requirements

By Carol Kinsley

Once "Nylon Capital of the World," Seaford, Del., today is a thriving town of diverse opportunities with 7,260 residents in 2008.

Located midway between the ocean and the Chesapeake Bay, Seaford was ranked 28th in the "Best 100 Small Towns in America" in 1995. The city completed a $1.5 million face-lift for the downtown area in 2000 and broke ground in 2002 for a new city hall which now sits at the corner of High and Market Streets. Over the past year consider-able state and federal funding have poured into the city for the water project and light-ing system in Westview as well as road work on Stein Highway, Shipley Street and Virginia Avenue.

Paula K. Gunson, executive director of the Greater Seaford Chamber of Commerce, reported that much of the growth of retail shopping has occurred along the U.S. Route 13 corridor. With the Wal Mart Shopping Center, Seaford Village Shopping Center and

the Lowes Shopping Center, and five hotels, Seaford has a bustling retail and restaurant area.

Capt. John Smith, who traveled nearly as far up the Nanticoke River as Seaford in his first exploratory voyage of the Chesapeake in 1608, might be surprised to find the river still in fairly pristine condition. According to the Nanticoke Watershed Alliance, it is one of the Chesapeake's healthiest rivers, and the most biologically diverse watershed on Delmarva. The Nanticoke River Trail which begins above the City of Seaford is part of the 3,000-mile "Captain John Smith Chesapeake National Historic Trail." Even so, the Nanticoke is used not only for rec-reation — there are several boat launches available — but for commercial barge trans-port, which accounts for more than 9,000 jobs throughout the region. Barges carry petroleum products, grain and aggregates for construction. It would take 150 tractor trailer trucks to replace a single barge. The river is in need of dredging, as it has shoaled to a depth of 8 feet in some spots. Progress is

expected now that a site has been found for the dredged materials.

The town was founded in 1726. Surveyed and plotted at the very end of the 18th cen-tury, Seaford saw its first store open in 1800; its first church — St. John's, which is still ministering to the community — as well as its first hotel opened in 1818.

One of the city's most famous residents was William Henry Harrison Ross, a Laurel native, who built a mansion and plantation on the north end of town in 1840. He was elected governor of the state in 1851.

The railroad line had come as far south as Seaford by 1856, stopping at the Nanticoke River. Rail is still used to convey com-modities such as corn and soybeans from the Midwest for the poultry industry.

In 1938 DuPont purchased 340 acres just outside of Seaford where it would eventu-ally employ more than 4,000 people as the sole producer of nylon worldwide. In 1996, with 1,400 employees, DuPont began trim-ming operations. Still producing nylon on a much smaller scale, the plant is now owned

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by Invista. The Seaford Golf and Country Club,

was built in 1940 by the DuPont Company exclusively for its supervisors, but was later opened to paying members. The city purchased the property in July 2010 with intent of using the golf course as public facility and the clubhouse for a senior citi-zens center. A $99,000 discretionary grant through the Department of Health and Human Services announced Aug. 31 will help with modifications. The swimming pool is now a community pool with mem-berships available.

Seaford has a relatively new industrial park, a 128-acre tract of flat land on the north side of the city, only a mile from Route 13 and close to the Ross Mansion. It is fully serviced with water, sewer, waste disposal and electricity and easily acces-sible by rail and truck transportation. The adjacent 150-acre Ross Business Park is a rapidly growing business hub. A new library nearby opened this year.

Nanticoke Memorial Hospital was built in 1952, the first (and still only) public hospital in western Sussex County. Re-accredited by the Joint Commission, the hospital in the past year or so has returned to Level III Trauma Designation

AccordingtotheNanticokeWatershedAlliance,the nanticoke is one of the chesapeake’s

healthiestrivers,andthemostbiologicallydiversewatershedonDelmarva

TheNanticokeRiver.PhotobyDanielRichardson

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Page 19: Morning Star Business Report

Business Report | October 2010

with 24/7 orthopaedic and trauma surgeon coverage, re-opened its dedicated pediatric unit, earned Primary Stroke Center Certification (first in Delaware), opened a vascu-lar center and added a vascular surgeon, partnered with Peninsula Oncology and Hematology to expand cancer Services, and added Interventional cardiology services. New physicians have opened offices in town in the areas of general surgery, gastroenterology, urology, critical care, pediatrics, and family medicine, The hospital contin-ues to recruit physicians in other specialties not currently available in Seaford.

Agriculture is still the No. 1 industry in Delaware, and very much part of the economy in Seaford. Allen Family Foods, global exporter of poultry products, was founded in Seaford in 1919 by Charles C. and Nellie G. Allen. Today the family-owned business is the world's 18th larg-est producer of chicken products, employing 3,400 people in three states. The company recently built a new feed mill on the original farm. With four other chicken com-panies, Delmarva's poultry industry produces more than half a billion broiler chickens, roasters and Cornish hens, at a wholesale value of more than 2 billion dollars. Local farmers grow the bulk of the 73 million bushels of corn and 25 million bushels of soybeans that those chickens consume.

Maintaining infrastructure is important to farmers as farmland is converted to housing, an impetus that has slowed in the present economy. AllBusiness.com has profiles of 57 companies in agriculture, forestry, fishing and hunting in Seaford. Taken together these companies have estimated annual sales of $15,727,000 and employ an estimated 509 people. Hoober Inc., a major equipment dealer headquartered in Pennsylvania opened its fourth location on the western end of Stein Highway, purchasing the equipment division of Tull Brothers in July 2002. A new Tractor Supply Company opened recently on Route 13.

You can see for yourself the role agriculture has played in Seaford by attending the Fall Ag Festival, part of the year-long celebration of the Ross Mansion's 150th year. A week of daily events at the library begins Oct. 16 with an auction to benefit the Historical Society. The lawn of the Ross Mansion will be filled Oct. 23 and 24 with all things agricultural from antique tractors, wind-mills, corn shellers and steam engines to the biggest, newest combine a farmer can buy. Bluegrass, country and gospel music will fill the air and FFA and 4-H clubs will share information on caring for barnyard animals. Artisans will demonstrate the old ways of broom, shingle and soap making, as well as spinning and quilting. Kids and adults can explore a corn maze and there will be plenty of food and craft vendors. The festival is open from 10 a.m. to 4 p.m. both days.

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nanticoke Memorial hospital

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Page 20: Morning Star Business Report

Business Report | October 2010

Even in a down economy, to stay alive a business has to advertise.

According to Kantar Media, total spend-ing on advertising in the United States this year rose 5.7 percent to $63.57 billion at the halfway point, compared to the same period last year. Television led the rebound; radio results were mixed, as were magazines. Newspaper advertising continues a gradual decline. Online display advertising grew 5.3 percent in the first half of the year. Free standing inserts posted the second largest growth, up 7.6 percent in that period.

What's the best way to spend your adver-tising dollar? If you can't answer that question immediately, specifically for your company, you might consider the services of an adver-tising agency or marketing communications company. Working Media Group in New York promises: "We make sure your media is in the right place at the best price."

Here's advice from two agencies on Delmarva: Adstrategies Inc. and Aloysius Butler & Clark.

Greg Bojko is vice president and general manager of Adstrategies, a full-service adver-tising agency with world headquarters based in Easton, Md. Bojko reiterated the advice of company president Curt Van Loon: "A lot of money is wasted in advertising simply because a business person doesn't follow the rules. It's like anything else; breaking the rules comes with considerable risk. In busi-ness the risk is missed sales."

Advertising is key to businesses sustain-ability and growth. To help clients achieve visibility and reach their marketing goals, Adstrategies has a knowledgeable team in place to select the most efficient and effec-tive media, to negotiate for the best rates, and to provide Nielsen and Arbitron ratings data to ensure you have accurate and unbiased information. Choices of media to convey your message include the much maligned telemar-keting and more acceptable direct mail, tra-ditional print — newspapers and magazines — and electronic media such as television,

radio and cable. As anyone with a computer or even newer model cell phone knows, the Internet is full of online advertising opportu-nities. Add to that the new "social media" via text messaging, Twitter and Facebook.

If you haven't heard, Twitter lets you share messages containing up to 140 characters. The recipient determines what messages he or she wants to receive. Businesses can use it to develop relationships with customers, partners and others who care about their company, or can monitor public messages by searching for their company name to see what people are saying about them.

Facebook is a social networking website with more than 500 million active users as

of July 2010. As of last month, an estimated one out of every 14 people in the world had a Facebook account. Users can add people as "friends" and send them messages and update their personal profiles to keep friends informed about their activities. Bojko said Adstrategies manages Facebook pages for at least two dozen companies. He added that these forms of social media were not originally intended for advertising, rather as social chat communities. But they spread a message, whether designed for that or not, and businesses use them. If you can develop a fan database, you can send a message very affordably, he said. "We help with that. We send out messages for (clients). We've got

feature story

Avenues for Getting Your Message OutBy caroL KinsLEy

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Business Report | October 2010

copy points — items to push — but we reword the messages so they're not a blatant sales pitch. Online is where we've seen most of our growth. Some clients still get results with print ads — it depends on the demographics you're trying to reach."

For example, newspaper ads are perfect for antique shows, but won't reach the 22- to 30-year-old single female who is planning a wedding. A bridal show is more effective for reaching that audience segment. Radio is a good medium for older males; specific stations reach targeted audiences. TV programming and online advertising are even more targeted.

Billboards still work, depending on the audience you're trying to reach. All types of people drive by, Bojko noted, so billboard advertising is not as targeted, but it does get results, especially for fast food restaurants and other food products and gas stations.

"You have to be smart and efficient with your decisions," Bojko stressed. Any advertis-er can use online resources by using keyword searches. "Set up a keyword list and buy the ad through Yahoo or Google," he suggested, although you might choose to have an agency handle that for you. For example, a local furni-ture store might use such keywords as recliner, sleep sofa or brand names such as La-Z-Boy or Sealy and define a geographic area it wants to reach, say within 40 to 60 miles. You buy ads that only reach that area. You pay per click, Bojko said. If your website pops up in a search but the user doesn't click on your ad, you don't pay. But if he or she does click, you have a potential lead.

Information is collected only if someone fills out a form. You can tell from an IP address how long that person lingered on your website and which pages were viewed, but the business cannot track down the user.

Perhaps the most recent development in advertising is in-application mobile ads; however, a study dubbed "Monetizing Downloadable Mobile Applications" by Parks Associates in Dallas showed 54 percent of adults ages 18 to 34 do not welcome ads within mobile apps. The remaining 46 percent of respondents claimed to be either indiffer-ent to in-app ads or willing to endure such messages in free mobile apps. Word of mouth is still an effective way of getting new cus-tomers. Adstrategies, with clients in 42 states and Canada, is a show and event advertising specialist, helping grow attendance at these shows. In business since 1991, it draws in new customers mostly by word of mouth. Bojko said he doesn't have a favorite advertising medium. He chooses "whichever is most effi-cient and effective for a particular business," he said.

Aloysius Butler & ClarkMaria Stearns, PR director for Aloysius

Butler & Clark, a full service marketing com-

munications company in Wilmington, sug-gested the key to advertising success is finding a balance between online and traditional. "It depends on your audience," she said. "In many cases print is still the right vehicle."

It also depends on your message and the audience with whom you are trying to com-municate. Stearns noted a surge in Facebook among baby boomers and older folks. Social media is reaching some of the older popula-tion, she said, "but depending on where they live (and their) socio-economic status, online messages may not reach them."

Audience segmentation puts people in seg-ments and helps determine how to reach them with television, radio, print and direct mail. For the past 35 years, businesses have depend-ed on companies such as Nielsen Claritas for demographic and census data, marketing soft-ware and market segmentation services. This information boosts response by targeting the audience most likely to respond.

Stearns said there are websites that show "where you live" which can take you right to your street (or front door). "It's scary how accurate they are," she said. Information is collected on the kind of car you drive and even the kind of groceries you buy.

The way to sell is to identify your audi-ence, then understand your audience. Then go to where they are, Stearns advised. "We've done things with the Delaware Department of Health for prostate cancer where we went to barber shops, where the men were. To reach moms, go online. That's where they do their research."

She added, if a radio ad isn't heard, it isn't effective. The best ad, if it doesn't reach poten-tial customers, is not worth the money.

"Social media is really the direction people are going. People trust the opinions of others. They want to hear experiences other people are having. Clients have had huge surges. All they need is to become part of the conversa-tion. Bloggers are as influential as print media — it's another way of reaching an audience."

A hospital or business, for example, can have thousands of friends. It provides an opportunity to communicate with them. Still, some businesses are not ready when they dive in. "It's got to be right for you," Stearns said. "The worst mistake is to start a web page or Facebook account and not keep up with it. It's important to update it often and keep it fresh, to give people a reason to come back."

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302-628-0767 1004 W. Stein Hwy. Nylon Capital

Shopping Ctr., Seaford, DE

302-934-9450 320 W. DuPont Hwy., Ste. 2

Millsboro, DE 19966

®

Donald L. Short, Owner/Sales

Temporarily located at:30 East Pine Street, Suite One

The U.S. Small Business Administration and U.S. Senator Tom Carper joined officials of Right Way Flagging and Sign Company, Wilmington Trust, the Small Business Technology Development Center and Senator Ted Kaufman’s office in Camden recently to celebrate the company’s growth and role in the economic recovery.

The SBA and Wilmington Trust partnered to finance operating costs and equipment with two SBA Patriot Express loans total-ing $270,000. Financed under the American Recovery and Reinvestment Act (ARRA), the loans provided Wilmington Trust a 90 percent

government guarantee and saved the business approximately $8,700 in fees temporarily waived under the Act.

“Small businesses are the backbone of our economy. It is companies like Right Way that will lead us out of this economic recession,” said Jayne Armstrong, district director of the SBA’s Delaware District Office. “The SBA is particularly honored to team with Wilmington Trust on the Patriot Express loan program to support a small business owned by an Army Reservist.”

Right Way was established in 2004 by Roger Satterfield. His wife Ann joined the business two years later. The business offers equipment rental and flagger services for traf-fic maintenance in Delaware, Maryland and Pennsylvania. The family-owned business has grown from three employees and three cus-tomers at the start up phase to 140 customers and 31 employees today. It anticipates sales will exceed $1 million this year. The com-pany is known for its quality products and services and bases its success on the company motto “A cheap price is not a substitute for our client’s safety.”

“The SBA and Small Business Technology Development Center were here for us at the start of our business, and six years later they are still here helping us to become more stable in today’s difficult eco-nomic environment to position us for future growth,” said Roger Satterfield, CEO, presi-dent & owner of Right Way Flagging and Sign Company.

The SBA Patriot Express Loan Program provides financing up to $500,000 for most business purposes, including start-up, expan-sion, equipment purchases, working capital, inventory or business-occupied real estate purchases. Eligible small business owners include veterans, service-disabled veterans, active duty members eligible under the military’s Transition Assistance Program, Reservists and National Guard members and their current spouses, as well as widowed spouses of a service member of a veteran who died during service or of a service-connected disability.

For more information about the SBA, visit www.sba.gov or contact the SBA Delaware District Office at 573-6294.

Right Way Flagging and Sign benefits from SBA Recovery Act

Five inns and hotels receive Green Lodging certification

Four inns and a hotel have joined the Delaware Green Lodging program and received certification for imple-menting green hospitality practices that conserve natural resources, save money, and enhance their marketing potential as environmentally-responsi-ble businesses.

The newly certified participants in the program are: AmericInn of Bear, AmericInn of Harrington, AmericInn of Milford, AmericInn of Rehoboth and Microtel of Dover.

To qualify for the Delaware Green Lodging program, the hotels imple-mented five basic green lodging prac-tices: recycling, water conservation, optional linen service, energy conser-vation and a “green events” package.

DNREC’s website includes an over-view of the Delaware Green Lodging program, the checklist businesses need to complete to qualify for the program and additional information.

More information about the pro-gram can be found by visiting www.dnrec.delaware.gov/p2/Pages/GreenLodging.aspx.

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Business Report | October 2010

Securities and investment advisory services offered through: H. Beck, Inc. Member FINRA, SIPC. H. Beck, Inc. is unaffiliated with EST Financial Group.

Estate and Retirement Planning302-846-9201

Samuel F. Slabaugh, Sr. CFP® Professional

CLIFFORD SHORTINSURANCE

Clifford D. Short, Independent Agent606 E. Market St. • Georgetown, DE 19947

(302) 856-777SINCE 1983

AgroLab opens in Milford

The Delaware Economic Development Office applauds the successful commencement of commercial analytical services at AgroLab, Delaware's only commer-cial soil lab.

AgroLab is an independent agri-cultural laboratory serving profes-sional crop advisors, agricultural support businesses, farmers, golf courses, lawn care companies and home owners. Soil fertility analysis will be AgroLab's fundamental ser-vice followed by business growth including plant tissue analysis, water analysis and other agricultural ana-lytical services.

These services will be marketed to businesses located throughout the Delmarva Peninsula and will have opportunities to expand to the Mid Atlantic and East Coast regions.

Professionals from DEDO pro-vided business consulting services to William Rohrer, president of AgroLab, as he was finalizing his business strategy and site selection for his laboratory.

"The build-out of this facility in Milford fills a critical need for agriculture in Delaware,” said Alan Levin, director of DEDO. “The agriculture industry continues to fuel Delaware's economy and create both farming and scientific jobs for the state."

Pyramid Transport leases space

Bradley Gillis, CCIM, senior advisor for Sperry Van Ness – Miller Commercial Real Estate in Salisbury, Md., announces Pyramid Transport, Inc. has leased 104,000 square feet of warehouse space from Penco Public Warehouse.

Penco Public Warehousing, which is located just off Route 13 in Seaford, provides warehousing, shipping and handling services for companies of all sizes.

Pyramid Transport, a broker for the transportation industry, moves approximately 150 loads per week to various locations across the United States.

Page 24: Morning Star Business Report

Business Report | October 2010

“If a company is well-run, profitable, has a positive cash flow and plenty of liquidity, there’s no reason to think they’re not going to get the financing they request,” a banker friend told me the other day.

But, he added, “they may well be asked for additional information,” and he started giving me a list: aging of accounts receivable and pay-ables, job status reports, interim financial infor-mation, personal guarantees supported by their tax returns and a personal financial statement. If you haven’t been there yet, welcome to Banking 2010 — the toughest year I’ve seen in nearly three decades as an accountant.

The message the banks are sending to con-struction executives, and to any other business owners who are looking for credit, is quite simple: Don’t take anything for granted. The loans and credit extensions that used to be almost automatic are no longer a sure thing. Operating in an economic landscape whose ter-rain has been altered incredibly in the last two years, businesses are looking for more help at a time when banks have become far more cau-tious about providing it. With federal regulators giving increased scrutiny to banks that have underperforming loan portfolios, lending officers at all banks are not only defending their existing portfolios, but also looking more carefully at requests from prospective borrowers.

For businesses, the harsh reality here is that the sins of the banking industry (not all banks, but the ones that went overboard with careless lending) are now being visited on their clients, the borrowers. Getting credit had become too easy; in the wake of the excesses, the pendulum has swung back in the other direction.

That swing has struck hard at smaller busi-nesses, especially those that don’t have estab-lished relationships with local banks. According to the U.S. Small Business Administration, near-ly 90 percent of the nation’s 26 million small businesses use some form of credit for operating costs and expansion. However, many small busi-ness owners, including construction contractors, cannot get traditional bank loans because they may not have a credit history and are forced to rely on securing home equity loans, personal loans, auto title loans and credit cards to obtain credit. For the construction industry, the credit crunch couldn’t have come at a worse time.

With fewer jobs going out for bid, contrac-

tors must keep estimates as low as possible in order to secure new projects. Meanwhile, costs continue to rise. Although there is still little sign of inflation for the overall economy, con-struction is vulnerable to fluctuations in world demand for raw materials, whose prices tend to be much more volatile than consumer prices. In April, the Associated General Contractors of America reported an annual increase of 3.9 per-cent for materials used in single-unit residential construction and 8.3 percent in highway and street construction materials.

“Paying more to earn less is not a sustain-able business model,” says Ken Simonson, chief economist for the Associated General Contractors of America.

Given the current situation for the banking industry, the best advice I can give construc-tion executives is to tighten up your operations and learn how to deal with the new realities. While it’s understandable that you might com-plain — after all, you’ve always repaid your loans, you’ve always complied with the bank’s terms — the rules (or at least the way they’re enforced) have changed. To put things in per-spective, don’t forget that before the banking and real estate bubbles burst, we enjoyed years of sustained prosperity — a period in which contractors could turn a decent profit even if they weren’t managing well. Remember, too, that the prime reason your business is successful is because you know construction; the challenge now is to understand finances as well as you understand your operations. You have to be a good manager, and you have to prove it to your bank. You’ll have to get your records in order, show the bank your need and, more importantly, your ability to repay. Since the bank will be ask-ing for more detailed information than you’ve had to provide in the past, make this an opportu-nity to show how well you know your business. Everyone in the industry knows the importance of cash-flow projections; some contractors are better than others at developing them. You want to be among the best. Not only will that help you secure financing, it will also improve your day-to-day operations.

When the bank asks what you’ve done to manage your business prudently, you will want to report that you have renegotiated your employee benefits package, that you have reduced overtime, that you have cut spending

on non-core items. The bank wants to know that it’s loaning money to someone who handles it wisely. If you’re doing the right things in man-aging your business, your bank is more likely to reward you with the financing you need. If your request for financing is turned down, well, it’s hard not to take that personally. But you may be a victim of changing circumstances, rather than the result of your business not having done well enough. Remember, some banks are pull-ing back from lending now because of mistakes made in the past. As a result, your company may no longer be a good fit for your bank’s portfolio. Or the bank may have set a floor on its prime rate, setting it at a level above the national prime — thus increasing the cost of your borrowing. So, if arrangements don’t work out at your bank, the realities of 2010 dictate that you take your financing request and walk across the street or drive across town. You have your choice of banks, and there may be another lender more eager to do business with you. Don’t be afraid to check out the banking competition. There may be situations where banks can offer you financing backed by the U.S. Small Business Administration. The interest rate may be a little higher — but that’s often the cost of doing busi-ness today. Also look into financing and grants offered by state economic development agen-cies. Options for construction companies may be limited — you’re usually looking for cash to buy supplies and equipment or meet payroll while economic development offices tend to be boost-ing new or expanding companies. However, if you’re adding your own warehouse or garage space, this might be the route to take to help your own business grow.

Playing by the new rules will require some adjustments, but they’re adjustments you have little choice in making. It’s clear that the recov-ery will be long and slow, and that the rebounds in residential, commercial and infrastructure work will occur at differing rates. Keep your financial house in order, communicate frequently with your banker and your accountant, and don’t hesitate to ask for advice.

About the authorDoug Phillips is president & managing

director of Horty & Horty P.A., a Delaware accounting firm with offices in Dover and Wilmington.

Banking 2010: Dealing with new realities

ByDouGPhiLLiPS,CPA

financial24

Page 25: Morning Star Business Report

Business Report | October 2010

hidden treasure

ByLyNNR.PARKS

Looking for the perfect Halloween cos-tume? Something’s that funny, perhaps, or scary, but that at the same time fits you to a tee?

Eve Middleton can probably help you out. A seamstress who started making dresses for her girlfriends when she was just 6, Middleton said that she has yet to encounter the sewing challenge that she couldn’t meet.

“I haven’t had anything asked of me that I couldn’t do,” she added. That includes repair-ing a wet suit and making tapestry floor mats for a car.

Middleton, 51, has just opened the Magnolia Street Sewing Company in Magnolia Street Antiques in downtown Milton. The antiques store is located in the former Milton Post Office and Middleton’s shop is in the postmaster’s office.

“I have always done a lot of sewing at home,” said Middleton, who lives in Georgetown. “Everyone kept saying that I

should open a shop. Then this opportunity just fell in my lap.”

Her shop fits in with the antiques business because she can repair old

flags, quilts, even clothes. She also has vintage dress patterns,

include Vogue patterns from the 1920s and

1930s, from which she can

make

clothes. And she has the old cloth and acces-sories to make them look authentic.

“I have a feather collar,” she said. “I have fur collars. I have Civil War fabrics and but-tons from the Civil War.”

She even has a collection of old feed sacks, printed cotton in which feed com-panies packed their animal feed during the Depression and which homemakers used to make clothing and curtains. “If you need a quilt restored and it needs some fabric from the 1930s, I’ve got it,” she said.

But Middleton’s work is not always retro. She can also help a person tailor a dress or suit in the most current, and flattering, design.

“Having clothes that fit comfortably and that really suit you is a real pleasure,” she said. “I can help you with finding the right colors and the right styles to be the most flat-tering.”

Recently, Middleton has started doing leatherwork. Her first attempt at making some-thing with leather was a jacket and matching hat for her toy poodle. “I just wanted to see if I could do it,” she said.

Now, she does a lot of work for area motorcycle clubs whose members need repairs and additions to their leather jackets. She is also able to repair leather handbags — “You can have something repaired and it won’t cost as much as buying new, something that’s important in this economy,” she said — and has a stash of old leather that she enjoys recy-cling into new garments and other items.

She can do alterations, upholster a chair and stitch up a wedding gown. Her philoso-phy, that whatever you’re doing should be completed correctly the first time, stems from

the six years that she spent in the Marine Corps, she

said, and the

corps’ attention to detail when it comes to Marines’ uniforms. “I am very familiar with things being done perfectly,” she said.

As for those Halloween costumes, she has made so many poodle skirts she can’t count them. She has created a bear costume and a costume for someone who wanted to dress as the Pink Panther.

For herself, she has made an old-fashioned nurse’s uniform, which she wore with sensible shoes and stockings with seams in them. And she has duplicated Dorothy’s dress in “The Wizard of Oz” — about 10 times.

“The thing about Dorothy’s dress is, to have it right the pinafore has to be perfect,” Middleton said. “And the blouse, with puffy sleeves, also has to be perfect. I’ve seen a lot of Dorothy’s dresses that are very sloppily made.”

She is waiting for the day that someone asks her to create a uniform from the Civil War. “I really like that era and I hope that someday a Civil War re-enactor asks me to make something,” she said.

Middleton is hopeful that her shop will prove profitable. Eventually, she would like to open a dry-cleaning business in Milton, to expand even further her interaction with tex-tiles.

“This is something I really enjoy,” she said. “It never feels like work for me. It still feels like I’m playing.”

For your information:The Magnolia Street Sewing Company

in the former Milton Post Office is open Wednesday through Sunday, noon to 5 p.m. For details, or to arrange to visit at another time, call owner Eve Middleton at 725-8352.

Milton seamstress ready to take on new challenges

25

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Business Report | October 2010

A ttracting high quality physicians to a rural area isn’t always easy, but at Nanticoke Health Services

providing you access to quality health care providers is key to our mission to positively impact our communities’ quality of life through superior health service.

Many people have heard a lot about heart disease and the consequences of blockages to the blood vessels that carry blood to and from the heart. But not everyone is as familiar with vascular disease and how buildup of plaque and cholesterol can affect other areas of your

body by reducing blood flow.The vascular system is the system of

vessels that carry your blood throughout your body, including your arms, legs, abdomen, and arteries leading to your heart or your brain.

As your blood travels away from your heart it enters smaller and smaller blood vessels caring oxygen-rich blood to your cells and returning oxygen-poor blood back to your heart. Healthy arteries are smooth and unobstructed, allowing blood to flow freely. But, as we age, the risk of vascular problems can increase because our arteries tend to thicken, get stiffer and narrow.

Vascular problems can occur any-where in the body, including the legs and arms (conditions that include periph-eral artery disease and deep vein throm-bosis), the abdomen (abdominal aortic aneurysms) or the arteries leading to the heart and brain (coronary artery disease and carotid artery stenosis). Here are a few types of vascular conditions that you may want to be aware of:

Peripheral Artery Disease (PAD):Your peripheral arteries carry blood

away from the heart to your arms and legs. Pad happens when the peripheral arteries become too narrow or obstructed

cover story

Vascular center at Nanticoke Memorial Hospital providing high quality care for Susssex residentsBy JaMEs DiEhL

26

Page 27: Morning Star Business Report

Business Report | October 2010

limiting the blood flow to the extremities. if untreated, Pad can cause pain or ach-ing, difficulty walking, resting pain in the foot at night while lying in bed, and non-healing sores or infections on the feet. this can lead to gangrene and limb loss in its most severe form.

it can be associated with other severe serious conditions that can lead to a heart attack or stroke, and half of the people with Pad don’t experience any symptoms.

Deep Vein Thrombosis (DVT):When your blood flow slows down,

blood can pool and form clots in the veins deep inside muscles. this is known as deep vein thrombosis or dvt. in half of all dvt cases patients don’t develop noticeable symptoms. if you develop symptoms they may include swelling in your legs, ankles and feet; pain in your legs, ankles and feet often starting in the calf (it can feel like cramping or a char-ley horse); redness and warmth over the affected area; or pain or swelling in your arms or neck. dvt can be common but can be dangerous.

Abdominal Aortic Aneurysms (AAAs):the abdominal region of the aorta delivers blood to your legs, gi tract and kidneys. an aaa occurs when the wall of the aorta weakens to the point it begins to bulge. if untreated, an aaa may continue to enlarge and eventually rupture. in addi-tion to concerns about a rupture, clots may also develop within an aaa. these can be carried to other areas in the body and block circulation. Symptoms that this has occurred include a pulsing feeling the abdomen, unexplained severe pain in the abdomen or lower back, and pain discol-oration or sores on the feet (this is a rare symptom).

Carotid Artery Disease (CAD) - Stroke:Your carotid arteries are two main

arteries that carry blood from your heart,

up through your neck, to your brain. Strokes occur when blood flow to the brain is obstructed. a stroke occurs when there is a lack of oxygen and other essen-tial nutrients to the brain, damaging the brain.

Symptoms of stroke include weak-ness, numbness or tingling on one side of the body, sudden loss or blurred visions, inability to speak clearly, sudden dizziness or confusion, or difficulty talking or under-standing what other are saying.

Varicose Veins:varicose veins are twisted, enlarged

veins near the surface of your skin due to weakened veins in your legs. vericose veins can cause heaviness, burning, aching, tiredness and pain in your legs. vericose veins aren’t usually serious but can be a sign of dvt. vericose veins often run in families.

nanticoke health Services is proud to welcome dr. farouk Marzouk, a vascular Surgeon, completed his fellowship train-ing in vascular Surgery at Staten island university hospital in new York and his general surgery residency at new York Medical College at the Sound Shore Medical Center program at Westchester new York.

dr. Marzouk joins nanticoke health Services as the Medical director for the vascular Center at nanticoke Memorial hospital. dr. Marzouk is able to treat abdominal aortic aneurysms (endovas-cular and open), endovascular venous thrombectomies for acute deep vein thrombosis, and peripheral arterial dis-ease.

dr. Marzouk is also able to perform endovascular descending thoracic aneu-rysm repair, carotid artery stenting, and renal artery stenting, dialysis access with endovascular maintenance, and venous ablation and injections for varicose veins.

as always, if you need more informa-tion about any of these conditions, please talk with your primary care physician.

Are you at risk?

Risk factors for vascular disease include:

High cholesterolHigh Blood Pressure or HypertensionDiabetesSmokingObesityLack of exercise Family HistoryAge

the Vascular center at nanticoke Memorial hospital offers screening services to help you if you think you may be at risk for vasculardisease.For more information aboutvasculardisease,the Vascular center at nanticoke Memorial hospital or available screenings you can call 302-629-0452 or visit us at www.nanticoke.org

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health report

Kathy Steindl, RN, BS, CAPA, is the latest winner of the Bayhealth – Milford Memorial Hospital DAISY Awards.

Each quarter, Bayhealth recognizes nursing team members who have demonstrated clini-cal excellence, compassion, and outstanding patient service. DAISY Award winners are also selected for their use of evidence-based practice, mentoring, and demonstration of the core values of nursing. Each DAISY Award winner receives a certificate, a DAISY Award pin and a unique hand-carved Shona stone sculpture entitled, "A Healer's Touch.”

“Kathy always sees everything from the patient’s point of view and she’s the ultimate patient advocate,” said Milford Memorial Hospital Day Surgery Clinical Coordinator Karen Bell, RN, BSN, CGRN.

Steindl has served patients for more than 20 years at Milford Memorial. As a Day Surgery

nurse, she prepares patients for pre-operative and post-operative care, manages pre-surgery assessment, and assists with endoscopies. Steindl also serves as a mentor to her col-leagues and is preceptor to new department members. She participates in Peer Interviews and the Peer Review Process. She serves as an officer in the local chapter of her profes-sional organization, the American Society of PeriAnesthesia Nurses (ASPAN).

Steindl also consistently reviews her prac-tice to identify problems and provide solutions to better serve patients. This is especially evi-dent in her role of Department Representative on the Professional Practice Council where she reviews and revises departmental policies and procedures. In addition, she serves as presi-dent to the Day Surgery Shared Governance Council.

Bayhealth announces Daisy Award Winner

Bayhealth Medical Group welcomes Dr. Hitchcock

Bayhealth Medical Group announces the arrival of General Surgeon Eric M. Hitchcock, DO. Dr. Hitchcock comes to Bayhealth from the PinnacleHealth System in Harrisburg, Pa., where he completed his residency and served as chief resident of General Surgery. He received his medi-cal degree from the Philadelphia College of Osteopathic Medicine, Philadelphia, Pa.

Areas of spe-cial interest for Dr. Hitchcock are advanced laparoscopic surgery, thyroid and parathyroid surgery.

Dr. Hitchcock is a member of the American Medical Association, American Osteopathic Association, the American Thyroid Association, the American College of Osteopathic Surgeons, and the Society of American Gastrointestinal & Endoscopic Surgeons.

Dr. Randeree joins NMH

Nanticoke Memorial Hospital wel-comes Rashida Randeree, DO, MS, BA to its active medical staff. She specializes in obstetrics and gynecology and joins Nanticoke Women’s Health Services in Seaford. Dr. Randeree is board certified in obstetrics and gynecol-ogy and is a member of the American College of Obstetrics and Gynecology and the American Medical Association. She completed her obstet-rics and gynecology residency at Albany Medical Center in Albany, N.Y. Dr. Randeree also has a master’s degree in natural sciences/epidemi-ology, a bachelor’s degree in biology and an associate’s degree in math/science.

Bayhealth welcomes new urologist

Bayhealth Medical Group and long-time Milford urologist Robert Klaus, MD, recent-ly hosted a welcome reception to introduce new urologist David Bargnesi, MD, to the community. Dr. Bargnesi has joined Dr. Klaus’s practice at 200 Kings Highway,

dr. hitchcock

dr. Randeree

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“My grandmother always treated me like the most important person on earth. So when she needed me, I wanted to care for her at home. Delaware Hospice was there for us. They gave me the strength and advice I needed, and they gave Grams the dignity and compassion she deserved.”

Delaware Hospice is dedicated to providing high quality hospicecare to patients and families in their home settings or at theDelaware Hospice Center.

Let Delaware Hospice share the care.Call 800-838-9800 or visit delawarehospice.org

“Grams was always there for me. Delaware Hospice helped me be there for her.”

Call for FreeAdvance

Directives

Suite 7 in Milford. Dr. Bargnesi comes to Milford from University of Toledo College of Medicine in Toledo, Ohio, where he served as chief resident of the Urologic pro-gram. He has a special interest in minimally invasive laparoscopic procedures and the use of the da Vinci robotic surgical system. In addition to his medical training, he serves as a captain in the U.S. Army Reserve Medical Corps.

Luaces joins Delaware Hospice

Delaware Hospice announces the appointment of Victor Luaces as vice presi-dent of Access and Business Development.

Victor is a senior executive with a suc-cessful track record in developing effective marketing and sales strategies. He brings to Delaware Hospice more than 30 years of sales and marketing experience with large multinational companies. Victor has developed and managed sales and marketing organizations both domestically and interna-tionally. He is fluent in Spanish and brings valuable multi-cultural experiences.

Dr. Olowo appointed medical director

Abimbola O. Olowo, MD, hospitalist at Nanticoke Memorial Hospital, has recently been named to the position of medical director of Nanticoke Memorial Hospital’s Hospitalist Program. Dr. Olowo is respon-sible for organizing and overseeing medical care provided within the hospital setting. He monitors the professional performance of physicians and midlev-el care providers, such as nurse practitioners, within the Hospitalist Program ensuring their competency, con-ducting performance appraisals, promoting professional develop-ment and managing monthly schedules.

Dr. Olowo is Board Certified in internal medicine and completed his resi-dency at Christiana Care Health System in Newark. He earned his medical degree at Northeastern Ohio Universities College of Medicine in Rootstown, Ohio.

Schmeck joins Bayhealth Medical Center

Bayhealth Medical Center is strengthen-ing its Respiratory Care Services with the recent appointment of Diane Schmeck, RRT, MBA, PHR, as the manager of Respiratory

Care Services for Milford Memorial Hospital. Schmeck has nearly 20 years of experience as a respiratory care profes-sional and 10 years of experience as a health care administrator. Schmeck will manage Respiratory Care Services for Milford Memorial Hospital, and will spear-

head several key initiatives to improve ser-vices for respiratory care patients. Prior to her appointment at Bayhealth, Schmeck served for 10 years as executive director of Community Home Services, a home healthcare organiza-tion in Soudertown, Pa. Schmeck earned Professional Human Resource certification from Villanova University, received Registered Respiratory Therapy credentialing at the University of Chicago, and graduated with a master’s in Health Administration from Saint Joseph’s University in Philadelphia.

dr. Olowa

dr. Schmeck

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Business Report | October 2010

business licenses

BETHANy BEACHBethany Surfs up Pizza, Surfs up

Pizza; P.O. Box 252, Bethany Beach; retailer-restaurant

grands esprits inc., nathan Consulting; 136 henlopen dr., Bethany Beach; professional and/or personal ser-vices

BRIDGEVILLEdavis, Mathew C.; 202 Walnut St.,

Bridgville; contractor-residentialfat daddy’s Carryout Crabs; 18251 S.

Main St., Bridgeville; retailer-restaurantKessler, Louis v 3rd, L&e

Construction; 6878 ray rd., Bridgeville; contractor-residential

the Shop; 21594 Mill Park dr., Bridgeville; retailer-various products

DELMARadams, Matthew C., adams auto

repair; 36582 robin hood rd., delmar; personal service-motor vehicle service

Shree, gayatri inc.; 1 W State St., delmar; tobacco products retailer

DOVERa Seals Management; 214 gunning

Bedford dr., dover; professional and/or personal services

angermeier, Cynthia; 860 voshells Mill Star hill rd., dover; professional and/or personal services

ayres, denise, da Cleaning Squad; 345 Kesselring ave., dover; professional and/or personal services-unclassified

Barnes, gregory t.; 532 Lakewood Pl., dover; drayperson/mover

Beginnings and Beyond inc.; 402 Cowgill St., dover; professional and/or personal services-unclassified

BfSd inc., Bare feet Shoes; dover downs Shopping Center, dover; retailer-dry goods & apparel

Bluewirestore LLC; 308 regent St., dover; retailer-catalogue & mail order house

Burdeaux, William; 70 Wayne dr., dover; retailer-various products

Byler, Joseph L. LLC; 4327 forrest ave., dover; contractor-residential

Chordquest Consulting Services; 205 Carnoustie rd., dover; professional services-counselor

Coombes Construction LLC; 1121 Sorghum Mill rd., dover; contractor-residential

Cooper Love, anointed touch Beauty Salon; 5091 n. dupont hwy., dover; per-sonal services-beautician

delaware Brick Company; 800 new Burton rd., dover; wholesaler-lumber & construction

delhotal, daniel Blaize; Best in tree Work; 162 haman dr., dover; profession-

al and/or personal services-unclassifiedeZ reach Products LLC; 514 Jefferic

Blvd., dover; retailer-various productsfields fentress, eastern Shore

irrigation LLC; Lakeshore village, 46 Bolton Ct., dover; contractor-residential

fiesta grille restaurant LLC; 1171 S. Bay rd., dover; retailer-restaurant

figueroa, ralph, the Pool doctor; 1487 S. governors ave., dover; retailer-various products

gadam, Stephanie L., helping hands; 155 Pine Cone dr., dover; professional and/or personal services

harris, antoinne, faith and family Laundry Center; 1022 S. Little Creek rd., dover; personal services-laundry opera-tor

harry reeves homes Services LLC; 71 McBry dr., dover; professional and/or personal services

holland robinson, tony, holland entertainment industries, Mega Star Coaching; 155 S. Bradford St., Ste. 203, dover; professional and/or personal ser-vices

Jester, nathan donald, Crest home inspection; 2846 Leipsic rd., dover; pro-fessional and/or personal services

Lafontaine, eric; 152 Old forge dr., dover; contractor-residential

Lehman, Kim, Candle Creations; 15 huntly Cir., dover; retailer-various prod-ucts

M.S. allen Books, M.S. allen; 117 Willis rd., apt. g, dover; retailer-paper and its products

Macknett’s; 409 fox Pointe dr., dover; contractor-residential

Murrell, Jr., Charles Monroe, heavenly hands Landscaping and design; 313 Macarthur dr., dover; professional and/or personal services-unclassified

native Spirit LLC; 73 greentree dr., #303, dover; retailer-various products

nemcic, heather L., the Cake fairy; 274 Stonewater Way, dover; retailer-food (except restaurant)

Pookongnam, aundrea L., Sugarnnspice.com; 369 Carlisle dr., dover; retailer-various products

rnd infotech inc.; 130 Sweetgum dr., dover; professional and/or personal services

roussell, Steven, Steve’s Contracting LLC; 117 Messina hill rd., dover; con-tractor-residential

Santori, Stephanie M., Sweep it Clean; 2 atram hall, dover; professional and/or personal services-unclassified

Sheldon L. Lambert LLC; 3 dover hall, dover; contractor-residential

Singletary, debra d., dates by deb; 117 thames dr., dover; professional and/or personal services

Suds Bar Soap and essentials; 459

topaz Cir., dover; retailer-various prod-ucts

t-Mobile northeast LLC, t-Mobile; 1141 n. dupont hwy., Ste. 3, dover; retailer-various products

Wetheral, robert S.; 323 n. State St., dover; professional and/or personal services

Wilson, denise, extended Options daycare; 1262 n. farmview dr., dover; professional and/or personal services-unclassified

GEORGETOWNCazar, Belgica, Pure Beauty unisex;

204 n. race St., Ste. a, georgetown; personal services-beautician

Classic auto-tire & Wheel; 24379 Mariner Cir., georgetown; personal ser-vice-motor vehicle service

Coastal Contractors Construction; 3 Saddlebrook dr., georgetown; contrac-tor-residential

d&M Maintenance LLC; 24183 durham St., georgetown; contractor-residential

rideau, delphine M., top notch Cleaning Service; 25 Surrey Ln., georgetown; professional and/or per-sonal services-unclassified

truck tech industries inc., hose Pro’s; 20873 dupont Blvd., unit 2, georgetown; retailer-various products

velasquez, Mayda; 311 n. Margaret St., georgetown; professional and/or per-sonal services-unclassified

HARRINGTONagape fitness LLC; 11 east St.,

harrington; professional and/or personal services

Meglio, dominick, harrington new used Shop; 100 fairground rd., harrington; retailer-various products

LAURELBennett, Kenneth h. Jr.; 3604

Waycross rd., Laurel; contractor-resi-dential

Connor Cleaning; 11527 Sycamore rd., Laurel; professional and/or personal services

h&K Welding & Plumbing LLC; 31332 dogwood Ln., Laurel; contractor-residen-tial

Kellam, Chaniqua L.; 31158 Shady acres Ln., Laurel; professional and/or personal services-unclassified

Little earle a. iii, earle a. Little estate Jewelry; 910 West St., Laurel; retailer-various products

Payroll Plus & assoc., LLC; P.O. Box 169, Laurel; professional and/or personal services

ross, terry, queen of Clean; 512 King St., Laurel; professional and/or per-

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sonal services-unclassifiedWright, Lynda, all of us thrift Store;

11508 Commercial Ln., Ste. 14d, Laurel; retailer-various products

LEWESBackyard Louie’s BBq LLC; 22603

Waterview rd., Lewes; retailer-food (except restaurant)

C&e transportation LLC; 18787 reese Ln., Lewes; professional and/or personal services-unclassified

d&S LLC, Bike Storage america.com; 32 Lakewood dr., Lewes; professional and/or personal services-unclassified

dinkoski, Mark, d&M enterprises LLC; 17239 queen anne Way, Lewes; personal service-motor vehicle service, contractor-residential

holly tori, Speech Services; 11 Lakeshore dr., Lewes; professional and/or personal services

Longacre, Paul e., Longacre Construction LLC; 33441 daisy St., Lewes; contractor-residential

Pirates inc.; 16832 Pembrooke rd., Lewes; professional and/or personal services-unclassified

rendermill, LLC, rendermill; 33188 W. Chesapeake St., Lewes; professional and/or personal services-unclassified

thanh Le tam; 17601 Coastal hwy., unit 2, Lewes; personal services-mani-curist

Wiegand, Mary Patricia; 18540 drayton hall rd., unit 20B, Lewes; pro-fessional services-occupational therapist

Wisely, Charles, handyman housecalls; Port Lewes #102, 53 Cape henlopen dr., Lewes; contractor-residen-tial

MILFORDBlessing farms inc.; 608 Cedarwood

ave., Milford; drayperson/moverBlooming Boutique LLC; 40-42 north

Walnut St., Milford; retailer-dry goods & apparel

faulkner, timothy L., digital impact Web designs; 406a Se front St., Milford; professional and/or personal services

frank alberts LLC; 410 east St., Milford; contractor-residential

gaffney, Susan r., gaffney Productions; 307 S. Walnut St., Milford; professional and/or personal services

garcia, Marcos, Power Painting; 53 Lexington dr., Milford; contractor-resi-dential

Mace, angel S., inner Circle LLC; 807 n. Washington St., Milford; professional and/or personal services

Mias enterprises LLC; La Chimenea restaurant; 929 n. dupont hwy., Milford; retailer-restaurant

new Look Construction LCL; 17335

isdell rd., Milford; contractor-residentialPena, eduardo; 505 S. Washington

St., Milford; contractor-residentialPet Pleasers Pet Bakery; 4307

McColley rd., Milford; retailer-food (except restaurant)

MILLSBORO7 days entertainment, 7 days

Wasted; 34000 taylor dr. n, Millsboro; personal services-entertainment agent

auto injury & rehab Centers LLC; 98 rudder rd., unit 1, Millsboro; profes-sional and/or personal services

Crave Smart LLC; 213 Laurel rd., Millsboro; retailer-vending machine operator

everyday girl inc., everyday girl Boutique; 28632 dupont Blvd., unit 4, Millsboro; retailer-dry goods & apparel

Luca inc.; 303 Main St., Millsboro; retailer-restaurant

Lucky Locksmith; 30016 irons Knoll rd., Millsboro; professional and/or per-sonal services

Paula’s Cleaning; 35574 n gloucester Cir., Millsboro; professional and/or per-sonal services

rhinos Construction & design LLC; 27196 Barkantine dr., Millsboro; contrac-tor-residential

Saggio Management group inc.; 32422 Long neck rd., unit 103, Millsboro; professional services-public accountant

Spartan Mechanical LLC; 38481 Parker rd., Millsboro; contractor-residen-tial

thompson, Louise, Coastal Papercrafting; 25110 indian Branch rd., Millsboro; retailer-various products

tidewater Property Maintenance; 35582 Joann dr., Millsboro; contractor-residential

unplugged and uncorked LLC; unplugged & uncorked; 32487 Mariners Way, Millsboro; wholesaler-alcoholic bev-erages

virtuale Success inc.; 32422 Long neck rd., unit 103, Millsboro; profes-sional and/or personal services

Young, Canita, apira Candy Store; 26564 Mount Joy rd., Millsboro; retailer-food (except restaurant)

SEAFORDBarbara’s Boutique LLC; 22946

Sussex hwy., Ste. 101, Seaford; retailer-various products

horne, Charles; 10050 fay ave., Seaford; professional and/or personal services-unclassified

hrt LLC, re/Max above and Beyond; 1310 Bridgeville hwy., Ste. a, Seaford; professional services-real estate broker

Jiang, Yuehua, hong Kong Chinese restaurant; 853 norman eskridge hwy., Seaford; retailer-restaurant

Kieffer, Lon; 10589 Wilkinson dr., Seaford; professional and/or personal services

Meredith, rosella a., Best Pools; 26229 Bethel Concord rd., Seaford; wholesaler-machinery equipment & sup-plies

MYt Construction LLC; 9581 green Way, Seaford; contractor-residential

relentless fitness LLC, Crossfit Seaford; 630 W. Stein hwy., Seaford; personal services-health club/spa

Wilson, richard a., richard a. Wilson automotive; 9651 1 tharp rd., Seaford; professional and/or personal services, wholesaler-transportation equipment

Yost, Craig W., StS Customs LLC; 313 hickory Ln., Seaford; retailer-various products

SMyRNAa time 2 Shine; 5024 dupont hwy.,

Smyrna; professional and/or personal services

Barnhart, elizabeth ann., Smyrna nutrition; 62 W. Commerce St., Smyrna; retailer-various products

Birthwright, Jennelle a., greentree Counselor; 1181 Paddock rd., Smyrna; professional services-counselor

Boulden, Jason M., dai ding digital; 854 Blackbird greenspring rd., Smyrna; contractor-residential

Crossroads Ministry Consultant Sales; 231 e. north St., Smyrna; reconciliation purpose code

CvC helicopter Service; P.O. Box 624, Smyrna; professional and/or per-sonal services

delaware Combat Sports - Smyrna; 57 Pier head Blvd., Ste. 3, Smyrna; pro-fessional and/or personal services

dukes, Kaila r., Kaila; 1124 Wheatleys Pond rd., Smyrna; profes-sional and/or personal services

forewinds garrisons Lake LLC, garrisons Lake golf Club; 101 W. fairways Cir., Smyrna; professional and/or personal services

Peak Performance roofing Service; 121 W. South St., Smyrna; contractor-residential

robinson, eric L., Plush designs Clothing LLC; 231 S dupont Blvd., Smyrna; retailer-various products

Spradley, Patricia a., Patricia a. Spradley ed.d; 153 Cromwell Ct., Smyrna; professional and/or personal services

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ADVERTISING

Morning Star Business ReportBryant richardson302-629-9788fax [email protected] Box 1000, 951 norman eskridge hwy. Seaford, de 19973

ARCHITECTS & ENGINEERS

A-ES ArchiTech, LLCeric a. Booththomas d. Plotts410-543-4595fax [email protected]@aesarchitech.com110 W. Church St. Salisbury, Md 21801

George, Miles & Buhr, LLCMichelle everngam302-628-1421fax [email protected] high St. Seaford, de 19973

George, Miles & Buhr, LLCMichelle everngam410-742-3115fax [email protected] W. Main St. Salisbury, Md 21801

CABINETRY

U. L. Harman, Inc.delores BowlesJeff riddleberger800-346-4887302-492-3456fax [email protected] Box 56, Marydel de 19964

CHAMBER OF COMMERCE

Central Delaware Chamber of Com-merceSandy dale302-734-7513fax [email protected] n. duPont hwy. dover, de 19901

Georgetown Chamber of CommerceKaren Duffield302-856-1544fax [email protected] Layton ave., PO Box 1 georgetown, de 19947

Lewes Chamber of CommerceBetsy reamer302-645-8073Toll Free 877-465-3937fax [email protected]. Box 1, 120 Kings hwy.Lewes, de 19958

Greater Millsboro Chamber of Commercefran Bruce302-934-6777fax [email protected]. Box 187, Millsboro, de 19966

Milton Chamber of Commercegeorgia dalzell302-684-1101707 Chestnut St.P.O. Box 61, Milton, de 19968

Rehoboth-Dewey Chamber of CommerceCarol everhart302-227-6446800-441-1329 ext. 13fax [email protected] rehoboth ave. rehoboth Beach, de 1997

Greater Seaford Chamber of CommercePaula gunson302-629-9690fax [email protected] 304a high St., Seaford, de 19973

COMPUTERS

FlexITecheric [email protected] Box 874, Ocean view, de 19970

Z-Tronix Computers & Softwarealan Stolzenbach302-628-9661fax [email protected] 22876 Sussex highway, unit 7 Seaford, de 19973

EDUCATION

University of DelawareProfessional & Continuing Studiestara Kee866-820-0238fax 302-831-3292www.pcs.udel.edu [email protected] Partnership Centerdel tech Owens Campusgeorgetown, de 19947

ENVIRONMENTAL

Delaware Solid Waste AuthorityWendy Pizzadili302-739-5361fax [email protected] S. Bradford St., PO Box 455 dover, de 19903

Chamberbusiness directory

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EMPLOYMENT

Essential Staffing Inc.Best Temps of Dover Patsy Ware302-674-4357fax [email protected] W. north St., Suite adover, de 19904

FINANCIAL

Bank of DelmarvaScott rukowicz302-875-5901fax [email protected] east Market St., Laurel, de 19956

County Bank9 Sussex County Locationswww.CountyBankdel.comrehoboth Beach Branch302-226-9800fax 302-226-318219927 Shuttle roadrehoboth Beach, de 19971

Long neck Branch302-947-7300fax 302-947-730325933 School Lane, Millsboro, de 19966

Milford Branch302-424-2500fax 302-424-2265100 east Masten Circle, Milford, de 19963

Seaford Branch302-628-4400fax 302-628-4405632 West Stein highwaySeaford, de 19973

Millville Branch302-537-0900fax 302-537-090510 Old Mill rd., Millville, de 19967georgetown Branch302-855-2000fax 302-855-2005 13 n. Bedford St., georgetown, de 19947

Laurel Branch302-877-5000fax 302-877-50051122 S. Central ave., Laurel, de 19956

Lewes Branch302-645-8880fax 302-645-0888 1609 Savannah rd.village of five Points, Lewes, de 19958

Milton Branch302-684-2300fax 302-684-2305140 Broadkill rd., Milton, de 19968

Del One 7 Statewide Locationsdebbie Jewell302-672-1492fax [email protected] Beiser Blvd., dover, de 19904

Delaware State Police Federal Credit UnionStephen Cimo302-856-3501 ext. 120fax [email protected] Box 800, georgetown, de 19947

Discover BankSherry Berman302-349-4512fax [email protected]. Box 2003, greenwood, de 19950

Seaford Federal Credit UnionMary adams302-629-7852fax [email protected] Professional Centerrt. 13 South, Seaford de 19973

FUNERAL SERVICES

Watson yates Funeral Homegary Yates302-629-8561fax 302-629-7961front & King St. , Seaford, de 19973

GRAPHIC/WEBSITE DESIGN

Farnell & Gast InsuranceJoe gast, CPCu302-536-6031800-966-4514fax [email protected] W. Stein highwaySeaford, de 19973

Hamilton Associatesherb g.quickJocelyn K. quick302-629-4949fax [email protected] Box 1431, Seaford de 19973

Dean Design Marketing GroupJane e. dean302-674-5007877-407-9800fax [email protected] Water St., Lincoln de 19960

HEALTH

Heritage At Milford Assisted Living Community Genesis HealthCareCheryl Stover302-422-8700fax [email protected] South duPont Blvd.Milford, de 19963

Nanticoke Health Servicesreneé Morris302-629-6611fax [email protected] Middleford rd., Seaford, de 19973

Bayhealth Medical CenterMilford Memorial Hospitalellen Shockley302-430-5034fax [email protected] W. Clarke ave., Milford, de 19968

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INSURANCE

Clifford Short InsuranceCliff Short302-856-7773fax [email protected] east Market St., georgetown, de 19947

Farnell & Gast InsuranceJoe gast, CPCu302-629-4514800-966-4514fax [email protected] W. Stein highway, Seaford, de 19973Liberty Mutual InsuranceChris Chagnard302-463-5068 cellfax 302-376-6251104 Sleepy hollow dr. Ste 201Middletown, de [email protected]

INTERNET SERVICE & WEB PAGE DESIGN

Delmarva Digitaltim Smith302-875-7700fax [email protected] Laureltowne, Laurel, de 19956

MEDICAL TRANSPORT

Lifestar AmbulanceMike Parker800-572-9838410-546-0809fax 410-860-5260

[email protected] S. tower dr.Salisbury, Md 21804

MORTGAGES

The Mortgage Market of DelawareJoann Moore302-422-4414Cell 302-236-1229fax 302-422-4494themortgagemarketofdelaware.com401 S. dupont BoulevardMilford, de 19963

OFFICE FURNITURE AMI Business Interiorstom Woodstok 800 830-0801302 [email protected] 123 glade Circle Westrehoboth, de 19971

PAYROLL SERVICE

Payroll ProfessionalsJessica [email protected] Savannah rd., Lewes, de 19958

PHOTOGRAPHY

Eric Crossan Studioseric Crossan877-302-7821fax 877-302-7821ericcrossan.com (through website)Serving all delmarva

PORTRAITS

Portraits In The Sanddave Koster302-226-9226fax 302-226-8424PortraitsintheSand.combusinessreport@portraitsinthesand.com110 White Oak rd.rehoboth Beach, de 19971

REAL ESTATE

Coldwell Banker Commercial Resort Realty302-227-5000fax 302-227-5008cbankercommercial.com20814 Coastal hwy.rehoboth Beach, de 19971

Long & Foster Real Estate, Inc.ethel M. Lewis302-227-2541 ext. 470800-462-3224fax [email protected] rehoboth ave.rehoboth Beach, de 19971

Coldwell Banker Resort RealtySkip faust302-227-5000 office302-745-8764 cellfax [email protected] Coastal hwyrehoboth Beach, de 19971

TATTOO STUDIO

Ancient Art Tattoo Studio, Inc.Peggi [email protected] 34410 tenley Ct. #1, Lewes, de 19958

UTILITIES

Artesian Water Companygeorge Phillips302-453-6900302-684-2527800-332-5114fax 302-453-6957fax 302-684-5164 [email protected] Churchman’s rd.newark, de 1970228322 Lewes-gtown hwy., Milton, de 19965

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LAWN CARE

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Business Report | October 2010

Blue Cross Blue Shield of Delaware is an independent licensee of the Blue Cross and Blue Shield Association.

©2010 Blue Cross Blue Shield of Delaware

Affordable health coverage is within your reach with BlueIndividual.

Designed especially for people who are not part of a group health insurance

plan, BlueIndividual offers a wide range of coverage and deductible options.

You choose the plan that fits you, your family and your finances. Learn more

about our BlueIndividual plans at DelawareBlueAndYou.com.

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Page 36: Morning Star Business Report

Always Caring. Always Here.

Nanticoke Memorial Hospital has partnered with Peninsula Regional’s Richard A. Henson Cancer Institute to offerhigh-quality cancer services in Seaford. Area cancer patients now have convenient access to a wide range of services:

• A full suite of therapeutic services, including medical and radiation oncology and infusion services

• Community and prevention education, plus Screening for Life

• The latest diagnostic technologies

• Oncology research and clinical trials

• Additional support services

For more information, call 302-628-6344or visit www.nanticoke.org.

We’ve joined forces to bring nationallyrecognized cancer care to Seaford.