INDEX Sr. No. Name of the Department Page no. 1. Disaster Management Cell 3 2. Mumbai Fire Brigade 7 3. Storm Water Drain 10 4. Solid Waste Management 16 5. Roads Department 17 7. Sewerage Operation Department 19 8. Health Department 22 9. Education Department 28 10. Garden Department 30 11. BEST 40 12. MMRDA 46 13. MSRDC 49 14 Traffic Police 53 15 Civil Defense 55 16 Reliance Energy 57 Annexure Annexure I – List of High Tide Dates 62 Annexure – II Ward Control Rooms 63 Annexure – III List of Rain gauges Installation 64 Annexure – IV List of Flooding Spots 66 Annexure – V List of Land Slide Spots 74 Annexure – VI Details of Equipments & Manpower With Mumbai Fire Brigade 79 1
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INDEX
Sr. No.
Name of the Department Page no.
1. Disaster Management Cell 3
2. Mumbai Fire Brigade 7
3. Storm Water Drain 10
4. Solid Waste Management 16
5. Roads Department 17
7. Sewerage Operation Department 19
8. Health Department 22
9. Education Department 28
10. Garden Department 30
11. BEST 40
12. MMRDA 46
13. MSRDC 49
14 Traffic Police 53
15 Civil Defense 55
16 Reliance Energy 57
Annexure
Annexure I – List of High Tide Dates 62
Annexure – II Ward Control Rooms 63
Annexure – III List of Rain gauges Installation 64
Annexure – IV List of Flooding Spots 66
Annexure – V List of Land Slide Spots 74
Annexure – VI Details of Equipments & Manpower With Mumbai Fire Brigade
79
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Annexure – VII List of Nallas 91
Annexure –VIII List of MCGM Hospitals 95
Annexure - IX Health Department Control Room 98
Annexure - X List of Temporary Shelter Schools 99
Annexure - XI List of Buildings in Dilapidated Conditions
102
Annexure - XII Information and Contact Nos. of BEST Officials
139
Annexure - XIII Information related with MMRDA 152
Annexure – IVX Contact nos. of Sr. Police Officers 155
Annexure - XV Contact Nos. of Western Railway Officials
163
Annexure - XVI Contact Nos. of Civil Defense Officials
166
Annexure - XVII Contract details of Reliance Energy 168
2
DISASTER MANAGEMENT CELL
Disaster Management Cell was established in the year 1999. The cell
was modernized, expanded and fully equipped in the year 2005.
The Disaster Management Cell is headed by Chief Officer (DMP) who is
overall in charge of operations of the cell. The Chief Officer (DMP &
CCRS) is assisted by Dy. Chief Officer (DMP & CCRS). However, in case
of disaster like flood, bomb blast, house collapse etc., the charge is taken
over by the Municipal Commissioner or the Additional Municipal
Commissioner in-charge of DMP.
There are total eighty employees working round the clock in department.
The team working in Disaster Management consists of one Assistant
Engineer (Mechanical & Electrical), one Sub Engineer (Mechanical &
Electrical) and four Junior Engineers (2 from Mechanical & Electrical
and 2 from Civil Engineering). The day-to-day public grievances and
complaints are handled by three complaint officers each representing
City, Eastern Suburb and Western Suburb. The public complaints are
registered on a four digit number 1916. The complaints can also be
registered directly on MCGM web portal www.mcgm.gov.in.
The Disaster Management Cell is well equipped with
Communication facility,
Uninterrupted power supply – by D.G. sets and alternate supply,
Conference hall,
Pantry and Rest rooms with Bunker beds
Library
A.W.S. (Rain gauges) with WAN connectivity installed at 35 locations
all over Mumbai.
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The various communication equipments installed in Disaster
Management Cell includes land lines, hot lines, wireless sets, GSM
mobiles, Internet facility, WAN connection to centralized server of MCGM
for effective communication between MCGM and Stake Holder and to
mobilize resources during disaster.
T.V. sets installed for continuous monitoring of news.
List of Stake Holders connected with Hot Line is as follows
1. Mantralaya Control Room
2. BEST Control Room
3. Traffic Control Room
4. Fire Brigade Control Room
5. MMRDA Control Room
6. Commissioner of Police Control Room
7. Central Railway Control Room
8. Western Railway Control Room
9. IMD
10. Navi Mumbai Municipal Corporation
11. Army
In monsoon season, spanning from June to Sept. every year, Nodal
officers of the agencies like Traffic, Police, Home Guards, Civil Defence
are deployed in Disaster Management Centre. Senior officers from
MCGM up to the rank of Deputy Municipal Commissioner are assigned
the shift duties through out the monsoon.
Disaster Management Cell uses all relevant resources available in MCGM
during disaster. 24 numbers of JCB’s and 48 numbers of dumpers are
procured and stationed with operator at ward offices to reach the
Disaster site in shortest possible time. Mumbai Fire Brigade is well
equipped with equipments like boats and Kayaks especially required for
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handling flood situations. Six well trained Search & Rescue teams are
stationed at 6 Regional Command Centers.
35 Automatic Weather Stations (AWS) are installed in various
catchments areas of Mumbai Suburbs and city. AWS are used to
barometric pressure (both inside and out side). All the AWS are
interconnected through WAN and live Rain data (every 15 minutes) is
recorded in Disaster Management Cell. The data collected at Disaster
Management Cell gives complete picture of isolated downpours in any
part of the city or suburbs. It also blows Early Warning Alarm in case of
more than 20mm of rainfall in 15 minutes.
During monsoon an additional communication system of HAM Radio is
also used.
All Rain data irrespective of monsoon or otherwise is recorded on
centralized server which is used for research purpose and further
forecasting the rain pattern.
One flow meter is installed at the origin of the Mithi River at Powai which
can give the Early Warning in case of rise in water level in Mithi river,
which will help in alerting and evacuating the people in down stream
area at Kurla, Kalina etc.
Disaster Management Cell has provided 2 generators for each ward
which will be used basically for illumination of ward control room
(established in every monsoon) and ward shelter school in case of power
failure.
Disaster Management Cell is also rendering the services as a Centralized
Complaint Registration System (CCRS). Any citizen of Mumbai can
register a civic complaint on 1916. These complaints are registered
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online on MCGM portal and forwarded to respective wards/agencies. A
database of such complaints is maintained in the server. The complaint
system has an automatic feature of escalating the complaint to higher
level, if is not attended by the concerned officer in specified time.
Disaster Management Cell in MCGM works round the clock. There are
LCD TV sets provided in the Disaster Management Cell which
continuously runs the news providing information of the city, state,
country and world at large. During monsoon rainfall is monitored live in
the control room on the computer. A report of the rainfall is prepared
daily on hourly basis. High tide and low tide dates are obtained from the
Indian Meteorological department and are circulated in advance.
Satellite pictures of clouds are monitored through web sites of IMD or
accuweather.com. Forecast of rain are taken by fax from IMD twice in a
day.
All major events of the day like flooding, traffic disruption, tree falling,
power failure, building collapse are recorded and communicated to
higher officers as per Standard Operating Procedures. An additional
communication facility of 150 mobile phones is made available in
monsoon to the key staff working in flood and Disaster Management.
All important messages are communicated to concerned Assistant
Commissioners, Deputy Municipal Commissioners, Addl. Municipal
Commissioner, Municipal Commissioner, Political leaders and
Mantralaya control from time to time.
Apart from the Disaster Control Room at Municipal Head Office localized
Ward Control Rooms are established during Monsoon.
6
MUMBAI FIRE BRIGADE
RESOURCE AVAILABLE FOR THE EMERGENCY MANAGEMENT:
A) Man Power :An adequate number of staff needs to be in place to support the
efforts of a fire department to provide safety and protection to all the
occupancies and occupants. Support staff like administrative staff, auto
workshop for repairs & maintenance ,wireless workshop, stores etc. are
essential to allow emergency staff members to perform the duties
efficiently and assume the responsibilities for which they are employed.
To achieve this aim the island city of Mumbai is divided into six
commands. The Six Regional Command centers are for Proposed City
downsizing operational staff program includes decentralization of
administrative and operational command.
The Brigade has 33 Fire Stations, with city Headquarters located at
Byculla and suburban Headquarters located at Marol. The proposed six
regional command are:
City Eastern Suburban Western SuburbanByculla Fire Station Vikhroli Fire Station Borivali Fire Station
Wadala Fire Station Chembur Fire Station Marol Fire Station
Each region is under the charge of a Deputy Chief Fire Officer. Each
Region is further divided into Divisions, which are under charge of
Divisional fire Officer. The Divisions are further divided into sub-
divisions comprising a certain number of Fire Stations. A Sub-Division is
under the charge of an Assistant Divisional Officer, while a Station
Officer manages a Fire Station
B) Vehicles & Equipment and Infrastructure:Mumbai Fire Brigade mission is “to protect and serve and to put
service above all else.” To do so, the Department has design a
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community-based fire protection system that provides for the appropriate
resources, strategically distributed throughout the city. The Department
utilizing technology such as fire sprinklers and alarm systems to
minimize loss when a fire does occur and latest equipment available to
improve response times, all of which help to minimize the risk to the
community. Therefore, when an emergency does occur, firefighters are
arriving as quickly and safely as possible to effectively handle the
emergency. To be effective, the Department has develop a joint vision of
responsibility with the residents of this great city to provide for a safe
living environment and the quality of life our residents deserve.
List of fire stations and vehicles is attached in annexure
List of Brigade appliances and equipments is attached in annexure
C) Medical ResponseUnder the program on Emergency Medical System , Medical First
responder are trained for effective field preparedness incase day to day
emergencies as well as of any disaster (earthquake, flood, cyclone,
landslide, industrial accidents), which leads injuries to the victims.
This program aims to improve search and rescue capability to
conduct effectively search and rescue operations including treatment and
transport disaster victims. It also helps to plan, undertake manage
effective emergency treatment to the victims of disaster.
For proper & expeditions response integrated wireless network was
set up which includes networking between Brigade Control Room, Fire
Station, and Ambulances & Hospitals. The hospitals identified for EMS
networking are as follows.
For City : KEM, Nair, Sion, Kasturba,
For Western Sub: Bhagavati, Cooper, Santcruz General, Bandra Bhbah,
For Eastern Sub: Rajawadi , Govndi Centinary,Mulund General ,Kurla
Bhabah.
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All the ambulances now are with mobile wireless VHF sets as well
as all the Hospitals identified for the trauma care for EMS linked through
wireless network by providing VHF static sets. Brigade have Ambulances
equipped with basic life support kit and 120 fireman trained in basic life
support are manning these ambulances.
D) Flood Response Teams:To handle crises situation during ensuing monsoon the six sets of
flood rescue equipment are already procured. The three SAR team
further divided in Six Teams for flood rescue .The equipments will be
handled by SAR teams and will be placed at low laying locations.
E) Flood Rescue Training:12 0fficer+ 40 firemen = 62 fully trained in Goa and there
refresher course was conducted. New batch of 60 officers and men are trained in flood rescue.In coordination with Special Rescue Training Academy Ten Fire
Brigade personnel trained as a Instructor in Level 2 & 3 in Swift water flood rescue certified by International Rescue Instructor Authority , Canada.
F) Deployment strategy: The 60 trained personals are deployed in six fire station in low lying
areas along with the flood rescue equipment as decided in planning
stages. These flood response units are placed at Bandra/ Bandra Kurla
Complex / Kurla / Vikroli / Marol/ Borivali.
The flood rescue Search & Rescue are responsible for the smooth
functioning and arrangement of the equipment as and when required in
coordination with officer in-charge of the respective Fire Station.
9
STORM WATER DRAIN
Storm Water Drainage NetworkMumbai city received seasonal rainfall for four months i.e. from June to
September. Average rainfall is 2,000 mm, of which 70 per cent is during
July & August. Mumbai is lined on the west by Arabian Sea and is
intercepted by number of creeks (Mahim, Mahul and Thane creeks),
rivers (Mithi, Dahisar, Poisar and Oshiwara rivers, and their tributaries)
and a complex nallah system.
The SWD system of Mumbai comprises a hierarchical network of
roadside surface drains (about 2,000 km mainly in the suburbs),
underground drains and laterals (about 440 km in the island city area),
major and minor nallahs (200 km and 87 km respectively) and 186
outfalls, which discharge all the surface runoff into rivers and the
Arabian Sea.
Summary of the Storm Water Drainage System
City Western Suburb
Eastern Suburb
Total
Major Nallah (Width > 1.5 m) 9 90 102 200
Minor Nallah (Width >1.5 m) 21 66 87
Arch / Box Drains 59 40 52 151
Roadside Open Drains 20 669 1298 1987
Closed Pipe of Dhapa Drains 443 36 86 565
Total SWD length 531 857 1603 2991
No. of Water Entrances 27893 609 1706 30208 (Note: the above figures (for Sr. 1 to 6) are lengths in kilometers)
10
OUTFALLSO/F CITY W. S. E. S. TOTAL
Arabian Sea 107 29 - 136
Mahim
Creek
4 14 8 26
Mahul Creek 4 - 6 10
Thane Creek - - 14 14
Pre monsoon Preparedness – Monsoon 2009MCGM is taking all possible efforts to tackle flooding instances
caused due to heavy rains during monsoon. The BRIMSTOWAD Project
which was delayed due to lack (paucity) of sufficient funds is now geared
up due to financial backing of Central Government by way of special
grant of Rs.1200 crores and actual disbursement of Rs. 400 crores out of
that 9 works out of 19 works taken up in hand in Phase-I of
BRIMSTOWAD Project are completed. The work of desilting, deepening
and construction of retaining walls in Second Phase of 11.8 km. stretch
of Mithi River from CST - Kurla to Filter Pada is undertaken. Desilting of
minor and major drains is in progress and will be completed before on
set of monsoon. MCGM have also made arrangements for dewatering at
localized flooding spots by means of dewatering pumps. The
BRIMSTOWAD Project is divided into two phases.
Phase I -
City – 4 works, all will be completed by the end of 2010.
Western Suburbs – 7 works - 4 works completed, 2 works are in
progress. 1 work at Shastri Nagar, Goregaon could not be started as the
PAPs thereat are insisting for rehabilitation at same area, which may not
be possible.
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In addition to this, the works of Pumping Stations at Love Grove, Cleave
Land Bunder, Haji Ali and Irla are also undertaken to tackle flooding
instances during heavy down pour at the time of high tide.
Phase II - City – 15 works, Western Suburbs – 7 works, Eastern Suburbs – 11
works.
Work Orders are given for 27 works.
In addition to these works, Pumping Stations are proposed at Mahul
Creek, Britannia Outfall and Mogra Nalla.
Mithi River -
Silt removed 5,85,000. M3
Rock removed 3,30,000 M3
Retaining wall in progress – 7.00 Km.
Desilting - All major and minor nallas, box, dhapa, pipe drains are
thoroughly desilted before monsoon.
Approximate quantity of disilting before monsoon.
City 1, 26,500 M3.
East sub 2, 40,000 M3
Western Sub 2, 22,500 M3
Disilting also continues during monsoon.
Operation of flooding gates
• Servicing repair and overhauling of mechanical and electrical
components of flood gates at following places before onset of
monsoon.
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• Love Grove pumping Station, Worli
• Cleave Land Bunder, Worli
• Tardeo outfall. Haji Ali Flood Gate is removed to facilitate the civil
work of SWD pumping Station from 12.10.2008.
• Operation and Maintenance of flood gates, 2 places on contract
basis on contract will start from 15.05.09 to 15.10.09 round the
clock
• L.G.P. flood gate is operated and maintained departmentally.
• Hourly recording of tide level and city water level.
• Closing of floodgates when sea level is above sea level.
• Opening of floodgates when city level is above sea level.
• Communicating the flood and sea level to SWD control room every
hrs.
Dewatering pumps:
• Dewatering pumps – 211 nos. of dewatering pumps are being
installed at various 193 places.
• The period of operation is 25th May to 15th Oct. 2009.
• Pumps are operated at the time of flooding.
• Pumps operators are provided with cell phone facilities.
• Details of flood level and function of pumps is communicated to
respective wards by operating staff every hrs.
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Cleaning of outfalls
• Outfalls are cleaned prior to monsoon.
• The outfalls at sea level, get silted during the high tide need to be
cleaned every day. Therefore, such 42 nos of outfalls are manned
through out the monsoon for desilting.
Deployment of N.G.O. labours
• Every ward allotted with NGO labours for pre-monsoon for
desilting and during monsoon for anti flooding.
• NGO labour and 1 labour per water entrance.
• 50% water entrance through NGO labour, 25% through ward staff
and 25% through machines.
• Pre-monsoon NGO for each ward-1000.NGO for anti flooding for
each ward- 1500.
• Additional NGO- as per approved by AMC
Deployment of various machineries
• 35 Nos of Road side Desilting Machines are allotted to various
suburban wards through out year for disilting of road side open
drains.
• 12 Nos of firex machine, 9 nos of suction machines, 3 nos of jetting
machines and 2 nos of suction of-cum-jetting machines are
available at SWD workshop at Dadar to rendered the work of
desilting, removal of chokes etc.
• The services of these machines are given mainly City Wards and as
and when required to suburban wards.
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• For the convenience of suburban wards 1 Firex machine has been
placed in N ward for Eastern Suburb and 1 for K/E ward for
Western Suburbs.
Control room at SWD workshop
• Control room will setup from 25-05-09.
• The same will work round o clock.
• Control room will keep the record of floodgates level, time of
closing/opening of floodgates, information will be given to Disaster
Control Room and Railway control rooms after the each operation.
• Control room will give the information to Disaster Control Room
and Railway Control room in case of water level is alarming.
• Control room will receives and record the complaint of flooding,
requirement of various machinery and will make necessary
arrangement.
• The telephone numbers of SWD control room are 24224556,
24327674.
15
SOLID WASTE MANAGEMENT
Zone wise contracts for transportation of garbage collected at bins
are awarded which include big & small compactors and small vehicles.
Also, garbage is collected and transported to dumping grounds by
Municipal employees from various locations with the help of compactors,
LDP, TDP, Tipper, dumper etc. If it is found that extra garbage is
accumulated MCGM has reserve flit of vehicles for lifting and
transportation of the same. Contractors have been appointed for cleaning of beaches at
Giragon, Mahim, Dadar, Juhu and Versova, Manori Gorai, Marve, Aksa
& Madh. If due to some reasons extra garbage is accumulated on the
beaches it is binding on the contractors to appoint extra labours and
provide extra vehicles for immediate removal of the same and such
condition is there in the contract. From the past experience it is
observed that contractors do so.
All the garbage beans available with the MCGM are repaired and
well maintained.
Extra garbage beans of 1100 ltr. capacity is being procured for the
monsoon period.
MCGM has 1 JCB and 2 dumpers for each 24 wards to handle the
emergency situation. These machines are operated and maintained by
the contractors. These machines are available 24 hrs. Apart from this
MCGM has 19 JCBs and 42 dumpers which are operated by MCGM
employees.
Trees of branches of trees fall down due to heavy rain or gusty
winds. Contractors is to be appointed ward wise to lift and transport
such fallen branches of trees. One chipping machine will be procured for
fast clearance of roads in case of tree failures during monsoon.
16
ROADS DEPARTMENT
• The Road Network
The road network in jurisdiction of MCGM is about 1941 km. The
length of C.C. roads is about 437 km. and the remaining in asphalt is
about 1504 km.
• Development during the current year
During the year 2008-09, about 67 km. of roads were concretized and
about 175 Km. of asphalt roads were widened / improved.
• Status of trenching work by utilities
Every year about 500 km. of trenches are taken on various roads in
Mumbai. The wards are instructed to reinstate all such trenches by
15 May 2009.
• Debris removal
The debris on all roads where road work is in progress is removed
within two days of span. Instructions are issued to clear all such
debris by 31st May 09 and so that the roads can be free for smooth
traffic.
• Repairs to bad patches / potholes
o Preventive Repairs / up gradation – 2008-09
About 67 km. of roads were concretized
About 175 km. of asphalt roads were widened /
improved.
o Repairs to bad patches / potholes
The pre-monsoon repairs of roads and repairs during
monsoon on major roads will be attended by using jet
patching machines which are imported on trial basis.
17
The problems of potholes formed on roads will also be
attended by agencies who are appointed for all 24
wards.
The agencies will carry out the works of repairs to
potholes during monsoon.
Also Asphalt mix will be supplied to the wards from
Municipal Asphalt Plant to attend to bad patches on
emergency basis if required.
• New Works
550 roads of about 63 km. length are taken up for improvement in
asphalt mixes. So, also, 84 roads of about 84 km. length are taken
up for concreting. The work on these roads will be stopped during
monsoon. However, during monsoon, potholes on these project roads
will be attended by the respective contractors.
• Bridges
There are in all 253 nos. of small and big bridges under MCGM. Work
of repairs & rehabilitation / improvement to existing bridges in
Greater Mumbai are taken up. Construction of bridges in Greater
Mumbai -17 nos. are taken up including 8 sky walks. Prominent
locations are Jogheswari North, Jogeshwari South, Somayya nallah
and Mithi River. Biennial Contractors are appointed by Bridges in the
3 Divisions who will attend to the bad stretches on the Bridges in
monsoon.
18
Sewerage Operation
VARIOUS WORKS DONE / TO BE DONE FOR OPERATION AND MAINTENANCE
• To prepare shift schedule for staff of pumping stations & treatment
plants for round the lock operation.
• To carry out maintenance of dewatering pump sets of pumping
stations and keep them in operating condition.
• To carry out maintenance of all HT / LT breakers, transformers &
other electrical equipments and keep them in operating condition.
• To carry out maintenance of all pumps & motors and keep them in
operating condition.
• To raise the existing roads and chambers of Versova Pumping
Station & make storm water drain system for proper disposal of
rain water / flood water.
• Solar Energy System has been installed at Versova Pumping
Station.
• To clean all internal drains.
• In order to ensure smooth communication during emergency,
walky talky sets will be arranged. Contact number of walky talky
supplier has been made available.
• To arrange emergency lights, candles and match boxes.
• Proposal for drawing an advance of Rs. 50,000/- will be submitted
for making hard cash available in the office during emergency.
• As per requirement, D. G. pump sets will be arranged in
consultation with Main Sewer section.
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• To carry out maintenance of screens of all locations and keep them
in operating condition.
• To carry out maintenance of all cranes of dry well and keep them
in operating condition.
• To carry out maintenance of all sluice gates of pipe lines and keep
them in operating condition.
• To construct temporary bunds wherever necessary to protect the
pumping stations from flooding and to repair existing bund walls
in case they are defective.
• To make arrangement of ropes by tightening them to existing trees
and poles for easy walking during flooding.
• To make arrangement of first aid boxes at all locations.
• To carry out maintenance of internal lightening and keep them in
operating condition.
Sr. No. Name of Installation Tel. No. Name & Designation of
Concerned Officer
1 Kherwadi Pumping Station 26472008 Shri. Dube B.G., Asst. Eng.
2 Chimbai Pumping Station 26423155 Shri. Dube B.G., Asst. Eng.
3 Jai Bharat Pumping Station 26482235 Shri. Dube B.G., Asst. Eng.