Monitor 2013-11-18

SyStem NewS for employeeS, phySiciaNS aNd voluNteerS

vol. 61 No. 22 // November 18, 2013

Monitorpage 2 awards

and accoladespage 2

Five-year-old Joey Bartrum enjoys doing everyday things such as riding his bike, playing video games and dancing, just like the average boy his age. Yet, Joey is not the average five-year-old. Since the age of three, Joey has battled acute lymphoblastic leukemia, which now is in remission.

Once Joey’s father, Joe Bartrum, supply chain manager – Surgical Services/Cath Lab at Henry Ford Macomb Hospital, found out about Henry Ford Health System’s Game

Epic Roll Out! – The epic go-live rolled through Henry Ford Hospital (HFH) and Health network nov. 9, bringing the new electronic medical record system online. clockwise, from top left: In command at the command center; system president and coo Bob Riney (center) and system ceo nancy schlichting view an epic demonstration; discussing key points in Buerki auditorium; HFH president and ceo John popovich, M.d., listens intently at an epic meeting. center: Veronica Hall, R.n., coo of HFH (center) celebrates “go-live time” with employees.

On Cancer campaign and partnership with the Detroit Lions, he knew he wanted to get involved right away.

“I thought this was a cause I could get behind. With my son being a survivor, and me being an employee of Henry Ford Health System and a Lions season ticket holder, it just made sense,” says Bartrum.

The three-year Game On Cancer initiative aims to raise $15 million to help further cancer research, and to raise awareness and support for the fight against cancer.

When Game On Cancer launched in October, Bartrum immediately purchased a “virtual seat” in honor of

FaT H e R a n d s o n g e T I n T H eGaMe on CanCer

continued on page 7

Grow HFHsWITH InsIde connec TIon

InnoVaTIon enHances caRe aTHenry Ford Kids

Parent-teacher communication and learning top the list of things Julie Ingram, R.N., Hermelin Brain Tumor Center, likes about Henry Ford Kids Child Care Center. Her three-year-old daughter Riley began attending the kindergarten prep program at Henry Ford Kids in July.

“Riley had been with a babysitter, so going to Henry Ford Kids was a big change,” says Ingram. “I love it and think it’s the best kind of child care she could have. She’s excited to go, talks about her teachers and new friends, and has learned all the letter sounds and how to write her name. The staff is amazing.”

Before deciding on Henry Ford Kids, Ingram investigated several other preschools and centers for child care. She found that near her St. Clair Shores home, for half the day, the cost was twice as much. Henry Ford Kids’ location, two blocks north of Henry Ford Hospital, allows Ingram to enjoy drive time with Riley.

Riley’s teacher is in contact with Ingram every day via an email update called “What in the World.”

“I see pictures of Riley from that day and find out what they’ve been learning. Yesterday, they learned about the digestive system and she could tell me about the esophagus. And she loves to look at the pictures of herself.”

Sue Steffens, regional manager, Bright Horizons, explains how “What in the World” works:

continued on page 7

T y p H o o n H a I ya n d I s a s T e R R e l I e F

Henry Ford Health System and Health Alliance Plan are joining with the America Red Cross in humanitarian relief efforts for the many victims of Typhoon Haiyan in the Philippines and Southeast Asia. Individual contributions can be made at http://www.redcross.org/cm/henryfordhealth-emp. To make your gift go farther, Henry Ford and HAP will donate a combined $10,000 to the Red Cross in response to this effort. Thank you for your support.

MONITOR // HenRy FoRd HealTH sysTeM // NOvEMBER 18, 2013

2

awards and aCColadesThe following Henry Ford Medical Group (HFMG) physicians

were awarded for their dedication and accomplishments at the recent HFMG dinner:

Special Recognition Award: Mark L. Rosenblum, M.D., chair of Neurological Surgery

Dr. Rosenblum received this award in recognition of 21 years of outstanding leadership as the chair of Neurological Surgery, the establishment of

the Hermelin Brain Fund, and the launch of Henry Ford West Bloomfield Hospital.

William A. Conway, M.D. Quest for Quality and Safety Award: Joe H. (Pat) Patton, Jr., M.D., Surgery

Dr. Patton received this award in recognition of achieving national or statewide impact in improving

Grow tHe Henry Ford FaMily:e a s y s T e p s To R e F e R n e W paT I e n Ts To H F H s

We all get that phone call or email: your friend’s mom needs a cardiologist or your cousin’s neighbor just learned he has a brain tumor. Who do you recommend?

Inside Connection makes it easy to refer your family’s friends and neighbors to Henry Ford Health System (HFHS). All you have to do is provide your name and contact information and the new patient’s name and contact information.• Call Inside Connection at 1-888-444-4347.• Email [email protected].• FAX Inside Connection at 1-313-916-5717. • Go to HENRY, click on the Inside Connection link, and

complete the form for the referral.• Or download the smartphone app from HENRY at

henry.hfhs.org/insideconnection.Inside Connection staff will arrange the appointment

needed and also let you know when that’s been done so you can rest assured your outside referral was given prompt attention and excellent service.

Inside Connection is devoted to helping arrange doctor appointments for people who have never been seen at HFHS, people who have not been seen by primary care or specialty

Inside Connection Mobile App – Help grow our family of patients. Refer your community of friends and neighbors to Henry Ford Inside connection for an appointment with any HFHs doctor. download the HFHs Inside connection app to your mobile device today at henry.hfhs.org/insideconnection.

care at HFHS for three years or more, and people who have never been seen by a specific specialty at HFHS for which they now need an appointment. •

Your

Friend and Family Patient Referral Program

quality and safety in care delivery processes, creating a culture change that promotes safety or patient engagement, and promoting and

disseminating best practices.

David C. Leach Education Award: Louis T. Joseph, M.D., Psychiatry

Dr. Joseph received this award in recognition of his extraordinary teaching skills and work with medical students. Dr. Joseph was chosen by the Wayne State third

year clinical medical students as an exemplary teacher.

Special Recognition for Successful Public Policy Advocacy: Group Award: H. Darlene Burgess, David R. Nerenz, Ph.D., Michele Corey, Mary Whitbread, Chip Amoe.

These team members received this award in recognition of their successful public policy advocacy and

continued work on proposed rules and regulations while collecting allies on specific issues. The team provides the basis for collaboration with national Associations on SGR Reform, the 340B Pharmacy Discount Program and Sequestration.

continued on page 8

MONITOR // HenRy FoRd HealTH sysTeM // NOvEMBER 18, 2013

7

his son. Donors to the Game On Cancer program can purchase a “virtual” square inch, square foot, square yard or virtual stadium seats at Ford Field. Funds help support the Josephine Ford Cancer Institute and the fight against cancer.

Since his diagnosis, Joey has become an inspiration to other families with children battling cancer. The Rainbow Connection named Joey their Wish Ambassador in 2013, and in 2012, the Leukemia & Lymphoma Society named him their Honored Hero for their Light the Night walk.

“He doesn’t quite comprehend the impact he has on others,” says Bartrum. “He’s one of those people that others gravitate to. Families ask if he is going to be in the Oncology Clinic when they have their appointments, and we’ve been asked to have him meet and speak with families that have the same diagnosis to show that he’s still an everyday kid.”

Bartrum, Joey and his family are extremely grateful for Henry Ford’s commitment to fighting cancer with the Game On Cancer campaign.

“I just want to thank them for putting forth the time and effort to raise money for cancer research,” says Bartrum. “I know people are skeptical of where the money actually goes. I can tell you first hand that my son has been part of a couple of studies. The information that has been gathered in the past has allowed my son to be put on a path to defeat this insidious disease.”

For more information about Game On Cancer, visit http://www.henryford.com/gameoncancer. •

game on cancer – continued from page 1

Happy at Henry Ford Kids – Julie Ingram, R.n., right, says Henry Ford Kids is the best kind of child care she could have for her daughter Riley, who is all smiles as she enjoys time with her mother and her teacher, shannon la Fave.

“It’s a daily email communication where teachers embed text and photos to bring the curriculum alive. It’s quick for parents to read, and teachers connect with and involve parents to build positive parent partnerships.”

Online assessments also allow parents to see the skills their children are developing, says Steffens. Teachers upload information and skill sets the children have mastered, photos, and sometimes video. Parents receive email notification when teachers make updates and view the assessments online. The assessments also are part of parent-teacher conferences.

Ingram also likes the behavior cards used in Riley’s kindergarten prep class. “Green, yellow and red indicate

Henry Ford Kids– continued from page 1 what kind of day she had. The communication is wonderful,” she says.

Behavior cards, explains Steffens, are a unique way for each child to track their own behavior.

“The card enables children to take ownership of their behavior and learn how to correct themselves. For example, if a child took something from a friend, that’s a yellow behavior and the child would color yellow on the form. If the child later shared the toy, they can go back to the card and circle it with green. It shows a lot of growth when children can self-amend and master their own behavior.”

Steffens stresses that the behavior card and “What in the World” systems are successful because of the knowledgeable and caring teachers who put them into to place and maintain them with consistency.

“Riley’s school experience right now is so positive, I have no doubts or worries about her continuing to enjoy school and wanting to do well. Kindergarten is going to be much easier for her,” says Ingram.

The longer hours at Henry Ford Kids make life easier for Ingram, who sometimes works a 10 a.m. – 6 p.m. shift. There is no extra cost or stress about being late to pick up Riley, because the center is open until 8 p.m.

Henry Ford Kids offers care for children ages six weeks through six years. Drop-in care also is available. HFHS employees receive the lowest available pricing, but through Saturday, Nov. 30, significant additional coupon savings are available at www.henryfordconnect.com/midtown. Call Henry Ford Kids (313) 871-2100 for pricing and to arrange a tour. •

Lion’s Heart in a Boy’s Body – Five-year-old Joey Bartrum, son of Henry Ford Macomb Hospital employee Joe Bartrum, inspires those around him by his brave battle against leukemia. Joey and his family were guests at a recent detroit lions home game, joining in on the festivities surrounding the game on cancer fundraising initiative for the Josephine Ford cancer Institute.

eMployee perForManCe Matters! 2013 annual peRFoRMance conVeRsaTIons ReMIndeR

Employee performance matters to departments and Henry Ford Health System’s overall mission. If you have not done so, complete the annual performance self-review, and meet with your manager to discuss your performance. This is a great opportunity to talk about your progress, review and create or carry over goals for 2014. The conversation is quick and simple and should include questions like:• Which achievement(s) or challenge(s) did I resolve

and want to highlight?• What might be an area for development or coaching?• What am I doing well that I should continue? • What one thing could I do to be even more effective

in my job?

• What does my manager do to support me, and is it working?

• What additional support do I need from my manager going forward?Need help? There are tools available to assist you.

Go to Employee Self Service, click on the Performance Management home page, then click on the “Training & Resources” tab, followed by the “Resources” tab, and you will find the Annual Performance Review Tip Sheet and Manager and Employee Performance Discussion Guides.

Annual Performance conversations are to be completed by Wednesday, Jan. 15, 2014. •

In MeMoRIaMRichard Krolicki, the former vice president of Corporate Facilities

for Henry Ford Health System (HFHS), passed away in early November. Krolicki began working in the System in 1948 as a boiler operator, and his long and successful career at HFHS spanned 44 years. He was preceded in death by his wife Virginia, and is survived by his children, many grandchildren and great-grandchildren.

Courtesy of the Conrad R. Lam Archives.

Monitor since 1953

Monitor Phone: [email protected]

Find current and past issues of Monitor online at:henry.hfhs.org

For more on Henry Ford’s products and services visit:henryford.com

Focused on people: committed to diversity.

An EEO/AA Employer

systEM nEws PublishEd by thE cOrPOrAtE Public rElAtiOns dEPArtMEnt

8

MONITOR // HenRy FoRd HealTH sysTeM // NOvEMBER 18, 2013

connecT WITH HenRy FoRd HealTH sysTeM

i teMs oF interestcasT a posITIVe sHadoW

Shadow of a Leader and Shadow of Influence nominations are being accepted through Monday, Nov. 18. Demonstrating System values, fostering employee morale, promoting and maintaining patient safety and process improvements and exemplifying customer service excellence – all are descriptions of previous winners. Anyone can nominate a leader, supervisor, manager, director or physician leader for Shadow of a Leader and an individual for Shadow of Influence recognition. Visit henryfordconnect.com\shadowofaleader to submit a nomination for Shadow of a Leader or henryfordconnect.com\shadowofinfluence to enter a nomination for Shadow of Influence.

JoIn dR. RuBIn’s ReIndeeRs FoR JIngle Bell Run/WalKBernard Rubin, D.O., MPH, division head of Rheumatology at Henry Ford Hospital, is leading a team in the Jingle Bell run/walk for arthritis Dec. 7 in Northville and Dec. 14 in Bloomfield Township. To join his team or donate, visit www.jinglebellrunnorthville.com/kintera.org or www.jinglebellrunbloomfield.kintera.org. Each race begins at 9 a.m., and is a competitively timed 5K run/walk (a 10K run option is available in Bloomfield). Enjoy activities for kids, prizes, long-sleeve t-shirt for all pre-registered participants, food, music and fun. For more information, call 1-800-283-7800.

and THe TaglIne suRVey TIcKeT WInneRs aRe…Congratulations to Ruth Queenan, R.N., nurse manager, Emergency Department at Henry Ford Medical Center – Cottage and manager of Henry Ford Health System’s First Aid stations at Ford Field; and Arthur Vogler, programmer/analyst senior professional in IT at 1 Ford Place. They are the winners in the HFHS tagline survey

that was held recently on HENRY. Queenan and Vogler each won a pair of tickets to see the Detroit Red Wings in January. Thank you to everyone who participated in the tagline survey, and congratulations to the winners.

dRess up WIne doWn Is noV. 23Henry Ford Wyandotte Hospital will host its celebrity runway fashion show benefit Dress Up Wine Down at 6 p.m. Saturday, Nov. 23, at Crystal Gardens Banquet Center in Southgate. Tickets are $50. Proceeds benefit Wyandotte’s Center for Rehabilitation. For more information, visit www.dressupwinedown.org.

nuRsIng educaToR scHolaRsHIp aVaIlaBle To RnsThe System’s Nursing Development department has announced a Siemens Enterprise Communications Nurse Educator Scholarship Award to practicing Henry Ford registered nurses who wish to become nurse educators. Ten scholarships for up to $5,000 per award, per year are available, and are aimed at registered nurses who are seeking a graduate certification in nursing education or a master’s degree in nursing with a focus on education. Scholarship applications are due Dec. 1. For information about how to get the application, or if you have questions, call Nursing Development at (313) 874-6700.

Hap souTHFIeld ResuMe WRITIng eVenT Registration is open for the next Career Guidance Program (CGP) Resume Writing Lunch and Learn event. This session takes place from noon – 1 p.m. Wednesday, Dec. 4, in the fifth floor lunch/conference center at HAP in Southfield. These sessions, offered by the HFHS University and Talent Selection teams, focus on the resume writing process and include the following topics: key elements of a resume, resume formats and getting

your resume noticed. To enroll, log on to HFHS University, click on the Catalog tab, type in ‘resume writing’, then click on the “Career Guidance Program Lunch and Learn Series” link. Lunch and Learn attendance will be documented on your HFHS University transcript. Lunch is not provided, so bring your own brown bag. For more information, call HFHS University at (313) 874-3915.

annual MandaToRy educaTIon coMpleTIon deadlIne Is dec. 1

Employees are reminded that the deadline to complete the Annual Mandatory Education (AME) course is Sunday, Dec. 1, 2013 or earlier as required by your business unit.Employees who were hired in 2013 are not required to complete this AME; the material is covered as part of the WOW New Employee Orientation. Modules may be completed in user-friendly increments at your convenience from work or home. The online course is available by logging on to HFHS University via the HENRY home page. The Annual Mandatory Education Program is designed to create a safe environment for everyone throughout Henry Ford Health System, and to maintain regulatory compliance with accreditation organizations and other federal regulators. •

Our People.Our Stories.

ASHLEY RUSSELL, R.N.Post Anesthesia Care Unit (PACU)

Henry Ford Hospital

“I’ve always loved music. I recently started DJing

about six months ago. Both music and nursing are ever-changing fields; I’m always learning a new skill set, whether I’m learning new mixing techniques as a DJ or new methods and procedures as a nurse. Also, good music gets a person dancing, which can evoke a healthy lifestyle.”

If you have an interesting story about yourself or a team member to share, please email [email protected].

Fred W. Whitehouse, M.D. Distinguished Careers Award: Richard E. Smith, M.D., OB/GYN

Dr. Smith received this award in recognition of his advocacy for state and federal legislation that improved prenatal care for women and teens across the

country. In Michigan, he co-chaired the Perinatal Regionalization Task Force commissioned by the state Legislature. •

awards and accolades– continued from page 2