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S. No. Contents
1.1 Green Productivity (GP)
1.1.1 Concept of GP
1.1.2 Need for GP
1.1.3 Overview of GP Methodology
1.1.4 Limitations of GP
1.2 Integrated Management System (IMS)
1.2.1 Concept of IMS
1.2.2 Need for IMS
1.2.3 Elements of IMS
1.3 Linkages between GP and IMS
References
Green Productivity and Integrated
Management Systems
Chapter 1
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Recognizing the the fundamental need for businesses to incorporate not
just environmental concerns, but economic performance in the
improvement process and ensuring a healthy and safe work environment,
the Asian Productivity Organization devised the concept of Green
Productivity (GP). GP can be applied in manufacturing, service, agriculture,
and communities.
Excessive use of resources or generation of pollution is indicative of low
productivity, wasted resources as well as poor environmental performance.
1.1 Green Productivity
(GP)
1.1.1 Concept of GP
Green Productivity is a strategy for
enhancing productivity and
environmental erformance for overall
DEFINITION
In many ways, these are manufacturing defects that need to be set right.
To improve the situation, GP pursues a strategy based on technical and
managerial interventions. It is a process of continuous improvement.
As a first step, GP is used to identify ways to prevent pollution or waste at
its source, as well as reduce the level of resource inputs by the process of
process modification. Possibilities of reuse, recovery and recycling are
examined to salvage the wastes generated.
Next, opportunities for substituting toxic or hazardous substances are
explored to reduce the life-cycle impact of the product. Which also will
reduce health and safety risk of workers, and user of the products. At this
stage, the product itself is examined, including packaging, in terms of how
it may affect the environment.
Finally, the wastes are treated adequately by suitable end-of-pipe options
to meet the regulatory requirements both from the perspective of the
workspace and that of the receiving environment.
By doing away with waste to the extent possible, GP not only aims to
ensure environmental protection but also makes business profitable. It also
answers societys needs by increasing productivity through
environmentally sound and safe manufacturing practices, thereby catering
to customer requirements for environmentally sound and safe products,
while ensuring a healthy and safe environment.
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socio-economic development.
It is the application of appropriate
productivity and environmental
management tools, techniques,
technologies to reduce the
environmental impact of organizations
activities, goods and services.
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GP recognizes that environment and development are two sides of the
same coin. Extending this recognition, the concept of GP shows that for any
development strategy to be sustainable it needs to have a focus on Quality,
Profitability and Environment often called the triple focus of GP.
Quality is dictated by the voice of the customer for both goods and
services. GP works at ensuring quality by promoting the use of newer and
safer materials (poses lesser health and safety risk), increasing processing
and production efficiency and improving working conditions (leading to
1.1 Green Productivity
(GP)
1.1.1 Concept of GP
References
Read more about GP and its history at
APOs website. URL: http://www.apo-
tok o.or index.htmimproved occupational health and safety of workers). The intent of GP is
thus to provide the consumer with more performance and value with the
use of less resources, including energy, and the creation of less waste.
Essentially, the practice of GP results in using material resources and
energy more efficiently and sustainably doing more with less.
This makes sense both for the environment and for business. Natural
resources are conserved, thereby reducing environmental degradation.
Reducing the amount of material and energy used to make or supply goods
and services can directly cut the cost of doing business, thereby ensuring
profitability. The savings may come from lower production and waste
management costs or may take the form of avoiding the cost of potential
environmental liabilities.
GP thus works towards attaininga higher level of productivity for serving
the needs of society and protects and enhance the quality of environment
both locally and globally by focussing on Q-S-H-E (Quality, Safety,
Health and Environment).
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By improving productivity and environmental performance for overall
socioeconomic development, GP enhances quality of life. GP achieves this
through its coverage focus spanning across multiple sectors and its role in
building up the community as a whole.
GP is characterized by four distinguishing characteristics:
Safety-Health-Environment (S-H-E) Compliance: The heart of GP is
environmental protection, the first step for which is compliance. It can be
achieved through the practice of GP by pollution prevention and source
1.1 Green Productivity
(GP)
1.1.1 Concept of GP
GP is characterized by four
distinguishing characteristics:
Safety-Health-environment compliance
Productivity improvement
Information-driven improvementTeam-based approach
IMPORTANT
DEFINITION
reduction. Wastes will required to be managed using end-of-pipe
treatment measures. This extends to compliance to occupational health
and safety i.e., improved working environment, worker health and safety,
and general community health.
Productivity Improvement : The other side of the GP coin is productivity
improvement. The approach of continuous improvement forms the basis.
This has to accompany environmental protection. The concept of
continuous improvement achieved by adopting the tenets of the PDCA
(Plan, Do, Check and Act) cycle is aimed at ensuring not only the
productivity improvement sought in classical productivity programs, but
also environmental improvement. This is a dynamic and iterative process.
Information-Driven Improvement: The adage What gets measured gets
done is one of the driving forces of GP. Performance of an organization
after establishing a GP program would be continuously measured and
evaluated using a set of defined GP performance indicators.
Team-Based Approach: One of the strengths of GP is its workerinvolvement and team-based approach. It is methodology based and
involves multi-stakeholder participation. This enables a step-by-step
approach, systematic generation of options and solutions, and contribution
by all members in an organization to the GP process.
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Pollution Prevention is a term used to
refer to a multitude of techniques used
to eliminate the generation of waste. In
contrast to most pollution controlstrategies, which seek to manage a
pollutant after it is formed and reduce
its impact upon the environment, the
pollution prevention approach seeks to
increase the efficiency of a process,
thereby reducing the amount of
pollution generated at its source.
Source reduction refers to any change
in the design, manufacture, purchase, or
use of materials or products (including
packaging) to reduce their amount ortoxicity before they become waste. It is a
subset of pollution prevention.
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The need for GP is driven by various forces to the organization, which are
discussed in this section.
Increasingly stricter and more complex national and internal regulations and
standards are putting pressure on industries and services. Evolving global
and industry standards are serving as driving forces for the move towards
GP. Adopting to GP would help in easy and better compliance to regulations
and standards and customer requirements.
For exam le ado tion of the International Labor Or anizations ILO
1.1 Green Productivity
(GP)
1.1.2 Need for GP
References
The Global Reporting Initiative (GRI) is a
framework which sets out the principles
and indicators that or anizations can use
standards for social welfare; and social codes of conduct adopted by
corporate and retail chains are driving businesses to recognize worker health
and safety as a crucial issue in business.
Manufacturing and service sector are facing challenges for increasing input
and processing cost; scarcity resources in terms of availability, abundance
and quality; and market competition. Adoption and practice of GP will
provide business with a competitive advantage. It will increase productivity
growth rates in businesses, driving up market share and profitability.
Efficiency of processes and operations in an organization that serve as a
driving force for GP primarily involve resource efficiency.
There is a new global trend of measuring and reporting economic, social and
environmental performance of the organization, e.g. Global Reporting
Initiative (GRI). GP sets defined performance indicators and documentation
and reports it.
There is market need for business to integrate its activities and involve
stakeholders in decision making. GP ensures multi-stakeholder participation.
This enables a step-by-step approach, systematic generation of options and
solutions, and contribution by all members in an organization to the GP
process.
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to measure and report their economic,
environmental, and social performance.
Read more about GRI at
http://www.globalreporting.org/Home.
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The GP methodology was developed originally to solve environmental and
technical problems in the manufacturing industry. Over the years, it adopted
and adapted some of the proven methods of process engineering and quality
control. The concept of continuous improvement and steady incremental and
systematic improvement inherent in GP methodology owes much to Demings
PDCA (Plan-Do-Check-Act) cycle and Kaizen, commonly used in quality
improvements in factories.
In the early implementation of the APO Green Productivity Demonstration
1.1 Green Productivity
(GP)
1.1.3 Overview of GP
Methodology
The GP methodology can be broken
down into the following three
com onents:
IMPORTANT
Projects from 1996 to 1998, the projects centered on SMEs, such as
electroplating, textile, food processing and paper making. As such, there was a
very strong emphasis on the manufacturing process in the methodology used.
Subsequently, the application of GP extended to farms and also to solving
problems of village communities. The methodology had to be modified and
made more general so that it could be applied to other areas related to
productivity and environment.
The GP methodology can be broken down into the following three
components:
Step-by-step problem solving framework
Set of tools used in conjunction with the framework
Social, economic, environmental and cultural principles and values that
govern the choice of tools and technologies and the design of the GP process
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Step-by-step problem solving
framework
Set of tools used in conjunction with
the framework
Social, economic, environmental and
cultural principles and values that
govern the choice of tools
technologies and the design of the GP
process
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Step-By-Step Problem Solving Framework
GP adopts a six-step approach with 13 different tasks. Given the generalnature of this framework, it is simple enough to be adapted to the factories,
farms and communities for practicing GP. Some flexibility is permissible and
one need not be dogmatic about the actual number of steps as the conditions
in different situations can be very different. The methodology seen in the
figure provided on this page can thus be further adapted to make it more
general for application in the service sector and even in communities.
1.1 Green Productivity
(GP)
1.1.3 Overview of GP
Methodology
References
Read more about GP Methodology in
the APOs E-Book.
URL: htt : www.a o-
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tokyo.org/gp/51_10trainermanual.htm
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The six steps of the GP methodology completes the PDCA cycle. Step-I, Step-II
and Step-III forms the PLAN part of the cycle. Step-IV forms the DO part; Step-
V forms the CHECK and Step-VI completes the ACT part of the PDCA cycle.
All the tasks under the six steps of the GP methodology will effectively
address issues and problems of quality, health and safety and environment.
GP Tools
1.1 Green Productivity
(GP)
1.1.3 Overview of GP
Methodology
Broadly speaking, a tool is an
DEFINITION
For the tasks to be performed under different steps of the above-mentioned
GP methodology, there is a need for the application of special tools. Given the
methodologys slow evolution over the years, these come from multi-
disciplinary areas such as: economics, social sciences, engineering,
management, etc. The number of tools available now is thus quite broad. GPtools are discussed in detail as part ofChapter 6.
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any ng use as a means o
accomplishing a task or purpose.
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Where does GP fall short?
It has been noted earlier that GP addresses improvement in quality,occupational health and safety, and environmental performance of an
organization in an integrated manner.
Further, GP also adopts the well-known and easily understood format of the
PDCA management model. However, although GP adopts the PDCA model,
the strategy itself is informal; it is not a formal Management System
Standard see section below or more in ormation which is audited and
1.1 Green Productivity
(GP)
1.1.4 Limitations of GP
certified by an external third party, and recognized and accepted globally.
For this reason, the benefits accrued to the organizations practicing the GP
methodology are not always communicated and / or recognized. This is a
limitation in GP, which needs to be addressed.
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About the Management System
The methodology utilized by an organization to make decisions and manage its
resources is often referred to as a Management System (MS). A management
system exists in every organization or enterprise, either formally or informally.
Some management systems are well defined and understood, while others are
not.
The management system is often divided into a number of parts or sub-
systems that may be managed separately and with relative independence.
Such parts or sub-systems of the organizations management system reflect
1.2 Integrated
Management System
(IMS)
1.2.1 Concept of IMS
The methodology utilized by an
organization to make decisions and
manage its resources is often referred
to as a Management System (MS).
DEFINITION
A Management System Standard is
a set of structured requirements that
provides an organization with the
capability to meet the specific purpose
of the standard, such as the
the different needs and expectations of stakeholders, such as customers,
suppliers, shareholders, employees, and society. Many organizations utilize
standards to manage specific aspects of their performance such as those
related to quality or environment or occupational health and safety. In
addition, organizations may use these management system standards in
response to stakeholder demands.
About Management System Standards
A Management System Standard is a set of structured requirements that
provides an organization with the capability to meet the specific purpose of
the standard, such as the establishment of quality, environmental, or health
and safety management systems. These standards have different objectives
and affect multiple stakeholders. Organizations may determine which
Management System Standards are necessary for them, based on industry,
products, services, global and societal influence.
The internationally accepted management systems for Quality, Safety, Health
and Environment are respectively:
- Quality Management System (QMS): ISO 9001:2008
- Occupational Health & Safety Assessment Series (OHSAS) 18001:2007
- Environmental Management System (EMS): ISO 14001:2004
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,
environmental, or health and safety
management systems.
Other than the for Quality, Safety,
Health and Environment management
system integration, other management
system integration may include ISO/IEC
27001 - Information Security, ISO 22000
- Food Safety, ISO/IEC 20000 - IT
Services. Please note that this list is not
exhaustive.
Tip
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About the Quality Management System Standard: ISO 9001:2008
This International Standard promotes the adoption of a process approachwhen developing, implementing and improving the effectiveness of a quality
management system, to enhance customer satisfaction by meeting customer
requirements.
For an organization to function effectively, it has to determine and manage
numerous linked activities. An activity or set of activities using resources, and
mana ed in order to enable the transformation of in uts into out uts can be
1.2 Integrated
Management System
(IMS)
1.2.1 Concept of IMS
When we say ISO 9001:2008, the
number 2008 refers to the year in which
the standard was reintroduced after a
IMPORTANT
considered as a process. Often the output from one process directly forms the
input to the next.
The application of a system of processes within an organization, together with
the identification and interactions of these processes, and their management
to produce the desired outcome, can be referred to as the process
approach.
An advantage of the process approach is the ongoing control that it provides
over the linkage between the individual processes within the system of
processes, as well as over their combination and interaction.
When used within a quality management system, such an approach
emphasizes the importance of:
Understanding and meeting requirements
The need to consider processes in terms of added value
Obtaining results of process performance and effectiveness
Continual improvement of processes based on objective measurement
The figure on this page refers to the ISO 9001:2008 standard. It becomes
easy to note the use of some common keywords between the ISO 9001:2008
standard and GP, such as continual improvement, monitoring and
analysis and resource management.
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revision. For example, ISO 9001:2000
refers to the older version of the said
standard. To have a valid ISO 9000
certification, the organization must
ensure it establishes and implements
the current / latest version of the
standard.
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About the Environmental Management System Standard: ISO 14001:2004
This International Standard spells out the requirements for an environmentalmanagement system to enable an organization to develop and implement a
policy and objectives which take into account legal requirements and
information about significant environmental aspects. It is intended to apply to
all types and sizes of organization and to accommodate diverse geographical,
cultural and social conditions.
Like the GP methodolo the success of the s stem de ends on commitment
1.2 Integrated
Management System
(IMS)
1.2.1 Concept of IMS
The overall aim of ISO 14001:2004 is to
support environmental protection and
prevention of pollution in balance with
socio-economic needs.
IMPORTANT
Did you know
from all levels and functions of the organization, and especially from top
management. A system of this kind enables an organization to develop an
environmental policy, establish objectives and processes to achieve the policy
commitments, take action as needed to improve its performance and
demonstrate the conformity of the system to the requirements of this
International Standard. The overall aim of this International Standard is to
support environmental protection and prevention of pollution in balance with
socio-economic needs.
Like the ISO 9001:2008 standard, this International Standard is also based on
the Plan-Do-Check-Act (PDCA) cycle. Thus, like the ISO 9001:2008 standard,
the ISO 14001:2004 standard also shares common ground with the GP
methodology.
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responsible for developing the
Management System Standards (ISO)
referred to in this chapter is
standardized. The name, "ISO" is not an
acronym but was derived from theGreek word "isos" meaning "equal". The
relation to standards is that if two
objects meet the same standard, they
should be equal. This name eliminates
any confusion that could result from the
translation of "International
Organization For Standardization" into
different languages which would lead to
different acronyms.
Source: A Brief History of ISO. URL:
http://www.sis.pitt.edu/~mbsclass/stan
dards/martincic/isohistr.htm
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About the Occupation Health and Safety Management System Standard:
OHSAS 18001:2007
OHSAS 18001 specifies requirements for an OH&S management system to
enable an organization to develop and implement a policy and objectives
which take into account legal requirements and information about OH&S risks.
It is intended to apply to all types and sizes of organizations and to
accommodate diverse geographical, cultural and social conditions.
The success of the s stem de ends on commitment from all levels and
1.2 Integrated
Management System
(IMS)
1.2.1 Concept of IMS
OHSAS 18001 is the internationally
recognized assessment specification for
occupational health and safety
management systems. It was developed
by a selection of leading trade bodies,
international standards and certification
bodies to address a gap where no third-
party certifiable international standard
IMPORTANT
functions of the organization, and especially from top management. A system
of this kind enables an organization to develop an OH&S policy, establish
objectives and processes to achieve the policy commitments, take action as
needed to improve its performance and demonstrate the conformity of the
system to the requirements of OHSAS 18001. The overall aim of OHSAS 18001
is to support and promote good OH&S practices, including self regulation, in
balance with socio-economic needs.
Like the ISO 9001:2008 standard, this International Standard is also based on
the Plan-Do-Check-Act (PDCA) cycle. Thus, like the ISO 9001:2008 and ISO
14001:2004 standards, the OHSAS 18001:2007 standard also shares common
ground with the GP methodology.
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.
ISO have not issued a standard on
occupational health and safety. It has
been officially discussed at two
occasions but it has so far been
rejected, and currently ISO have no
plans in relation to developing an
occupational health and safetystandard.
IMPORTANT
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In recent years, organizational needs and stakeholder/ customer demands
have increased the necessity to utilize multiple Management System
Standards. Most of the time organizations are faced with the challenge of
implementation. One approach is to individually implement each Management
System Standard. This singular approach tends to isolate each standard
through implementation by functional areas, such as purchasing, quality or
production, in the organization. It also produces a lot of repetitive work.
A more effective and efficient approach for an organization is to integrate the
1.2 Integrated
Management System
(IMS)
1.2.1 Concept of IMS
A more effective and efficient approach
for an organization is to integrate the
implementation of multiple
management system standards
requirements. In this way, the
organization cross functionally considers
the impact of the multiple standards and
their related requirements. At the same
IMPORTANT
mp emen a on o mu p e anagemen ys em an ar s requ remen s.
In this way, the organization cross-functionally considers the impact of the
multiple standards and their related requirements. Furthermore, the total
organization, including its infrastructure, product/ service realization
processes, support processes, customers and stakeholders, is taken into
account in the implementation.
Integrating quality and S-H-E management into a single, organization-wide
business management system also creates significant efficiencies and savings.
This is because the system becomes an integral part of the company-wide
operation rather than quality and S-H-E functions being merely a number of
islands operating separately within the organization.
When Quality and S-H-E are integrated into a single management system
within an organization it is referred to as an Integrated Management System
(IMS). As the name implies, the IMS takes into account all the issues of a
facility, including safety and health issues that may initiate a strike if not
handled properly.
It contributes to organizations sustainability by driving progress in achieving
Quality and S-H-E objectives and targets aligned with the organizations
business objectives.
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,
avoided.
An IMS must not necessarily cover
all three function-specific systems
mentioned here. One organization may
choose to integrate all three systems,
while another may opt to focus on the
quality and environmental issues
together, while yet another can chooseto focus on quality and OH&S. The
organizations IMS must be determined
by the type of organization and its
preferences.
IMPORTANT
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The IMS derives benefits from each three management systems and can
thus help to achieve continual improvement in the organization's
performance in quality, safety, health and environment. The benefits
include:
Improved business focus
A more holistic approach to managing business risks
Simplification, harmonization and streamlining of operations
1.2 Integrated
Management System
(IMS)
1.2.2 Need for IMS
References
PAS 99 is a Publicly Available Specification
published by the BSI, the National
Standards Body of the UK, of common
requirements for management systems
that can be used as a framework for an
IMS.
Organizations with more than one
,
Exposing conflicts between management systems
Formalizing informal systems
Avoiding duplication and enabling cost savings
More effective and efficient audits both internally and externally
However, the IMS Standard also fall short in some aspects such as:
It is mostly a comprehensive listing of requirements alone. It lacks in
providing a methodology to meet those requirements
It does not consider a life cycle impacts
It is essentially business oriented (i.e. it cannot be applied easily to
other subjects requiring environmental and social considerations; e.g.
communities)
This is where the GP concept can help IMS and in turn, be helped by IMS.
This understanding forms the core of this Manual. how GP and IMS can
mutually benefit each other.
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an aid to achieving a single holistic
management system. PAS 99 takes
account of the six common requirements
for management systems standards:
PolicyPlanning
Implementation and Operation
Performance Assessment
Improvement
Management Review
Find out more about PAS 99 at
http://www.bsigroup.com/Assessment-
and-certification-services/management-
systems/Standards-and-Schemes/PAS-99/
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As mentioned before, the IMS follows the PDCA management model. PDCA
is an ongoing, iterative process that enables an organization to establish,
implement and maintain the IMS policy based on top managements
leadership and commitment to the IMS. The elements of IMS are:
PLAN: Establish an ongoing planning process
- Management system policy
- Identification and evaluation of aspects, impacts and risks
1.2 Integrated
Management System
(IMS)
1.2.3 Elements of IMS
Each element of the IMS is discussed in
detail in the following Chapters of this
manual:
Links
-
- Contingency planning
-Objectives
- Programs
DO: Implement and operate the system
- Organizational structure, roles, responsibilities & authorities
- Operational control
- Management of resources
- Documentation requirements
-Communication
CHECK: Assess management system processes
- Monitoring & measurement
- Evaluation of compliance
- Internal audit
- Corrective, preventive and improvement action
- Control of records
ACT: Review and take action to improve the management system
-Management review of the management system
- Identify areas of improvement
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DO: Chapter 4
CHECK and ACT: Chapter 5
Chapter 6 elaborates on the various GP
tools which may be used alongside eachstage of the PDCA cycle.
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From the discussions so far on GP and IMS it may be noted that there are
commonality between them. Also, strengths and shortcomings are there in
both GP and IMS. The key features of those are:
Adoption of PDCA management approach both in GP and IMS
IMS lacks a methodology, whereas GP has strong focus on methodology
GP focuses on the life cycle approach, where as IMS does not
GP is more of an informal management system; on the other hand IMS is
1.3 Linkages Between GP
and IMS
formal and auditable and certifiable by third party, and recognized globally
Thus, it follows that if GP and IMS are combined, these two concepts can
complement to each other.
The focus of this manual is to implement the IMS in conjunction with a GP
program.
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References
1. Handbook on Green Productivity, Asian Productivity Organization,
www.apo-tokyo.org
2. Green Productivity Training Manual, Asian Productivity Organization,
http://www.apo-tokyo.org/gp/51_10trainermanual.htm
3. The Integrated use of Management System Standards, International
Organization for Standardization (ISO), 2008.
4. International Standard, Quality Management Systems Requirements, ISO 9001:2008.
5. International Standard, Environmental Management Systems
Requirements with Guidance for use, ISO 14001:2004.
6. BSI British Standards, Occupational Health and Safety Management
Systems, BS OHSAS 18001:2007.
7. The Global Reporting Initiative (GRI)
http://www.globalreporting.org/Home.
8. PAS 99 http://www.bsigroup.com/Assessment-and-certification-
services/management-systems/Standards-and-Schemes/PAS-99/