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Module 1 Green Productivity and Integrated

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    S. No. Contents

    1.1 Green Productivity (GP)

    1.1.1 Concept of GP

    1.1.2 Need for GP

    1.1.3 Overview of GP Methodology

    1.1.4 Limitations of GP

    1.2 Integrated Management System (IMS)

    1.2.1 Concept of IMS

    1.2.2 Need for IMS

    1.2.3 Elements of IMS

    1.3 Linkages between GP and IMS

    References

    Green Productivity and Integrated

    Management Systems

    Chapter 1

    C

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    Recognizing the the fundamental need for businesses to incorporate not

    just environmental concerns, but economic performance in the

    improvement process and ensuring a healthy and safe work environment,

    the Asian Productivity Organization devised the concept of Green

    Productivity (GP). GP can be applied in manufacturing, service, agriculture,

    and communities.

    Excessive use of resources or generation of pollution is indicative of low

    productivity, wasted resources as well as poor environmental performance.

    1.1 Green Productivity

    (GP)

    1.1.1 Concept of GP

    Green Productivity is a strategy for

    enhancing productivity and

    environmental erformance for overall

    DEFINITION

    In many ways, these are manufacturing defects that need to be set right.

    To improve the situation, GP pursues a strategy based on technical and

    managerial interventions. It is a process of continuous improvement.

    As a first step, GP is used to identify ways to prevent pollution or waste at

    its source, as well as reduce the level of resource inputs by the process of

    process modification. Possibilities of reuse, recovery and recycling are

    examined to salvage the wastes generated.

    Next, opportunities for substituting toxic or hazardous substances are

    explored to reduce the life-cycle impact of the product. Which also will

    reduce health and safety risk of workers, and user of the products. At this

    stage, the product itself is examined, including packaging, in terms of how

    it may affect the environment.

    Finally, the wastes are treated adequately by suitable end-of-pipe options

    to meet the regulatory requirements both from the perspective of the

    workspace and that of the receiving environment.

    By doing away with waste to the extent possible, GP not only aims to

    ensure environmental protection but also makes business profitable. It also

    answers societys needs by increasing productivity through

    environmentally sound and safe manufacturing practices, thereby catering

    to customer requirements for environmentally sound and safe products,

    while ensuring a healthy and safe environment.

    C

    socio-economic development.

    It is the application of appropriate

    productivity and environmental

    management tools, techniques,

    technologies to reduce the

    environmental impact of organizations

    activities, goods and services.

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    GP recognizes that environment and development are two sides of the

    same coin. Extending this recognition, the concept of GP shows that for any

    development strategy to be sustainable it needs to have a focus on Quality,

    Profitability and Environment often called the triple focus of GP.

    Quality is dictated by the voice of the customer for both goods and

    services. GP works at ensuring quality by promoting the use of newer and

    safer materials (poses lesser health and safety risk), increasing processing

    and production efficiency and improving working conditions (leading to

    1.1 Green Productivity

    (GP)

    1.1.1 Concept of GP

    References

    Read more about GP and its history at

    APOs website. URL: http://www.apo-

    tok o.or index.htmimproved occupational health and safety of workers). The intent of GP is

    thus to provide the consumer with more performance and value with the

    use of less resources, including energy, and the creation of less waste.

    Essentially, the practice of GP results in using material resources and

    energy more efficiently and sustainably doing more with less.

    This makes sense both for the environment and for business. Natural

    resources are conserved, thereby reducing environmental degradation.

    Reducing the amount of material and energy used to make or supply goods

    and services can directly cut the cost of doing business, thereby ensuring

    profitability. The savings may come from lower production and waste

    management costs or may take the form of avoiding the cost of potential

    environmental liabilities.

    GP thus works towards attaininga higher level of productivity for serving

    the needs of society and protects and enhance the quality of environment

    both locally and globally by focussing on Q-S-H-E (Quality, Safety,

    Health and Environment).

    C

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    By improving productivity and environmental performance for overall

    socioeconomic development, GP enhances quality of life. GP achieves this

    through its coverage focus spanning across multiple sectors and its role in

    building up the community as a whole.

    GP is characterized by four distinguishing characteristics:

    Safety-Health-Environment (S-H-E) Compliance: The heart of GP is

    environmental protection, the first step for which is compliance. It can be

    achieved through the practice of GP by pollution prevention and source

    1.1 Green Productivity

    (GP)

    1.1.1 Concept of GP

    GP is characterized by four

    distinguishing characteristics:

    Safety-Health-environment compliance

    Productivity improvement

    Information-driven improvementTeam-based approach

    IMPORTANT

    DEFINITION

    reduction. Wastes will required to be managed using end-of-pipe

    treatment measures. This extends to compliance to occupational health

    and safety i.e., improved working environment, worker health and safety,

    and general community health.

    Productivity Improvement : The other side of the GP coin is productivity

    improvement. The approach of continuous improvement forms the basis.

    This has to accompany environmental protection. The concept of

    continuous improvement achieved by adopting the tenets of the PDCA

    (Plan, Do, Check and Act) cycle is aimed at ensuring not only the

    productivity improvement sought in classical productivity programs, but

    also environmental improvement. This is a dynamic and iterative process.

    Information-Driven Improvement: The adage What gets measured gets

    done is one of the driving forces of GP. Performance of an organization

    after establishing a GP program would be continuously measured and

    evaluated using a set of defined GP performance indicators.

    Team-Based Approach: One of the strengths of GP is its workerinvolvement and team-based approach. It is methodology based and

    involves multi-stakeholder participation. This enables a step-by-step

    approach, systematic generation of options and solutions, and contribution

    by all members in an organization to the GP process.

    C

    Pollution Prevention is a term used to

    refer to a multitude of techniques used

    to eliminate the generation of waste. In

    contrast to most pollution controlstrategies, which seek to manage a

    pollutant after it is formed and reduce

    its impact upon the environment, the

    pollution prevention approach seeks to

    increase the efficiency of a process,

    thereby reducing the amount of

    pollution generated at its source.

    Source reduction refers to any change

    in the design, manufacture, purchase, or

    use of materials or products (including

    packaging) to reduce their amount ortoxicity before they become waste. It is a

    subset of pollution prevention.

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    The need for GP is driven by various forces to the organization, which are

    discussed in this section.

    Increasingly stricter and more complex national and internal regulations and

    standards are putting pressure on industries and services. Evolving global

    and industry standards are serving as driving forces for the move towards

    GP. Adopting to GP would help in easy and better compliance to regulations

    and standards and customer requirements.

    For exam le ado tion of the International Labor Or anizations ILO

    1.1 Green Productivity

    (GP)

    1.1.2 Need for GP

    References

    The Global Reporting Initiative (GRI) is a

    framework which sets out the principles

    and indicators that or anizations can use

    standards for social welfare; and social codes of conduct adopted by

    corporate and retail chains are driving businesses to recognize worker health

    and safety as a crucial issue in business.

    Manufacturing and service sector are facing challenges for increasing input

    and processing cost; scarcity resources in terms of availability, abundance

    and quality; and market competition. Adoption and practice of GP will

    provide business with a competitive advantage. It will increase productivity

    growth rates in businesses, driving up market share and profitability.

    Efficiency of processes and operations in an organization that serve as a

    driving force for GP primarily involve resource efficiency.

    There is a new global trend of measuring and reporting economic, social and

    environmental performance of the organization, e.g. Global Reporting

    Initiative (GRI). GP sets defined performance indicators and documentation

    and reports it.

    There is market need for business to integrate its activities and involve

    stakeholders in decision making. GP ensures multi-stakeholder participation.

    This enables a step-by-step approach, systematic generation of options and

    solutions, and contribution by all members in an organization to the GP

    process.

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    to measure and report their economic,

    environmental, and social performance.

    Read more about GRI at

    http://www.globalreporting.org/Home.

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    The GP methodology was developed originally to solve environmental and

    technical problems in the manufacturing industry. Over the years, it adopted

    and adapted some of the proven methods of process engineering and quality

    control. The concept of continuous improvement and steady incremental and

    systematic improvement inherent in GP methodology owes much to Demings

    PDCA (Plan-Do-Check-Act) cycle and Kaizen, commonly used in quality

    improvements in factories.

    In the early implementation of the APO Green Productivity Demonstration

    1.1 Green Productivity

    (GP)

    1.1.3 Overview of GP

    Methodology

    The GP methodology can be broken

    down into the following three

    com onents:

    IMPORTANT

    Projects from 1996 to 1998, the projects centered on SMEs, such as

    electroplating, textile, food processing and paper making. As such, there was a

    very strong emphasis on the manufacturing process in the methodology used.

    Subsequently, the application of GP extended to farms and also to solving

    problems of village communities. The methodology had to be modified and

    made more general so that it could be applied to other areas related to

    productivity and environment.

    The GP methodology can be broken down into the following three

    components:

    Step-by-step problem solving framework

    Set of tools used in conjunction with the framework

    Social, economic, environmental and cultural principles and values that

    govern the choice of tools and technologies and the design of the GP process

    C

    Step-by-step problem solving

    framework

    Set of tools used in conjunction with

    the framework

    Social, economic, environmental and

    cultural principles and values that

    govern the choice of tools

    technologies and the design of the GP

    process

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    Step-By-Step Problem Solving Framework

    GP adopts a six-step approach with 13 different tasks. Given the generalnature of this framework, it is simple enough to be adapted to the factories,

    farms and communities for practicing GP. Some flexibility is permissible and

    one need not be dogmatic about the actual number of steps as the conditions

    in different situations can be very different. The methodology seen in the

    figure provided on this page can thus be further adapted to make it more

    general for application in the service sector and even in communities.

    1.1 Green Productivity

    (GP)

    1.1.3 Overview of GP

    Methodology

    References

    Read more about GP Methodology in

    the APOs E-Book.

    URL: htt : www.a o-

    C

    tokyo.org/gp/51_10trainermanual.htm

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    The six steps of the GP methodology completes the PDCA cycle. Step-I, Step-II

    and Step-III forms the PLAN part of the cycle. Step-IV forms the DO part; Step-

    V forms the CHECK and Step-VI completes the ACT part of the PDCA cycle.

    All the tasks under the six steps of the GP methodology will effectively

    address issues and problems of quality, health and safety and environment.

    GP Tools

    1.1 Green Productivity

    (GP)

    1.1.3 Overview of GP

    Methodology

    Broadly speaking, a tool is an

    DEFINITION

    For the tasks to be performed under different steps of the above-mentioned

    GP methodology, there is a need for the application of special tools. Given the

    methodologys slow evolution over the years, these come from multi-

    disciplinary areas such as: economics, social sciences, engineering,

    management, etc. The number of tools available now is thus quite broad. GPtools are discussed in detail as part ofChapter 6.

    C

    any ng use as a means o

    accomplishing a task or purpose.

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    Where does GP fall short?

    It has been noted earlier that GP addresses improvement in quality,occupational health and safety, and environmental performance of an

    organization in an integrated manner.

    Further, GP also adopts the well-known and easily understood format of the

    PDCA management model. However, although GP adopts the PDCA model,

    the strategy itself is informal; it is not a formal Management System

    Standard see section below or more in ormation which is audited and

    1.1 Green Productivity

    (GP)

    1.1.4 Limitations of GP

    certified by an external third party, and recognized and accepted globally.

    For this reason, the benefits accrued to the organizations practicing the GP

    methodology are not always communicated and / or recognized. This is a

    limitation in GP, which needs to be addressed.

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    About the Management System

    The methodology utilized by an organization to make decisions and manage its

    resources is often referred to as a Management System (MS). A management

    system exists in every organization or enterprise, either formally or informally.

    Some management systems are well defined and understood, while others are

    not.

    The management system is often divided into a number of parts or sub-

    systems that may be managed separately and with relative independence.

    Such parts or sub-systems of the organizations management system reflect

    1.2 Integrated

    Management System

    (IMS)

    1.2.1 Concept of IMS

    The methodology utilized by an

    organization to make decisions and

    manage its resources is often referred

    to as a Management System (MS).

    DEFINITION

    A Management System Standard is

    a set of structured requirements that

    provides an organization with the

    capability to meet the specific purpose

    of the standard, such as the

    the different needs and expectations of stakeholders, such as customers,

    suppliers, shareholders, employees, and society. Many organizations utilize

    standards to manage specific aspects of their performance such as those

    related to quality or environment or occupational health and safety. In

    addition, organizations may use these management system standards in

    response to stakeholder demands.

    About Management System Standards

    A Management System Standard is a set of structured requirements that

    provides an organization with the capability to meet the specific purpose of

    the standard, such as the establishment of quality, environmental, or health

    and safety management systems. These standards have different objectives

    and affect multiple stakeholders. Organizations may determine which

    Management System Standards are necessary for them, based on industry,

    products, services, global and societal influence.

    The internationally accepted management systems for Quality, Safety, Health

    and Environment are respectively:

    - Quality Management System (QMS): ISO 9001:2008

    - Occupational Health & Safety Assessment Series (OHSAS) 18001:2007

    - Environmental Management System (EMS): ISO 14001:2004

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    ,

    environmental, or health and safety

    management systems.

    Other than the for Quality, Safety,

    Health and Environment management

    system integration, other management

    system integration may include ISO/IEC

    27001 - Information Security, ISO 22000

    - Food Safety, ISO/IEC 20000 - IT

    Services. Please note that this list is not

    exhaustive.

    Tip

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    About the Quality Management System Standard: ISO 9001:2008

    This International Standard promotes the adoption of a process approachwhen developing, implementing and improving the effectiveness of a quality

    management system, to enhance customer satisfaction by meeting customer

    requirements.

    For an organization to function effectively, it has to determine and manage

    numerous linked activities. An activity or set of activities using resources, and

    mana ed in order to enable the transformation of in uts into out uts can be

    1.2 Integrated

    Management System

    (IMS)

    1.2.1 Concept of IMS

    When we say ISO 9001:2008, the

    number 2008 refers to the year in which

    the standard was reintroduced after a

    IMPORTANT

    considered as a process. Often the output from one process directly forms the

    input to the next.

    The application of a system of processes within an organization, together with

    the identification and interactions of these processes, and their management

    to produce the desired outcome, can be referred to as the process

    approach.

    An advantage of the process approach is the ongoing control that it provides

    over the linkage between the individual processes within the system of

    processes, as well as over their combination and interaction.

    When used within a quality management system, such an approach

    emphasizes the importance of:

    Understanding and meeting requirements

    The need to consider processes in terms of added value

    Obtaining results of process performance and effectiveness

    Continual improvement of processes based on objective measurement

    The figure on this page refers to the ISO 9001:2008 standard. It becomes

    easy to note the use of some common keywords between the ISO 9001:2008

    standard and GP, such as continual improvement, monitoring and

    analysis and resource management.

    C1

    revision. For example, ISO 9001:2000

    refers to the older version of the said

    standard. To have a valid ISO 9000

    certification, the organization must

    ensure it establishes and implements

    the current / latest version of the

    standard.

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    About the Environmental Management System Standard: ISO 14001:2004

    This International Standard spells out the requirements for an environmentalmanagement system to enable an organization to develop and implement a

    policy and objectives which take into account legal requirements and

    information about significant environmental aspects. It is intended to apply to

    all types and sizes of organization and to accommodate diverse geographical,

    cultural and social conditions.

    Like the GP methodolo the success of the s stem de ends on commitment

    1.2 Integrated

    Management System

    (IMS)

    1.2.1 Concept of IMS

    The overall aim of ISO 14001:2004 is to

    support environmental protection and

    prevention of pollution in balance with

    socio-economic needs.

    IMPORTANT

    Did you know

    from all levels and functions of the organization, and especially from top

    management. A system of this kind enables an organization to develop an

    environmental policy, establish objectives and processes to achieve the policy

    commitments, take action as needed to improve its performance and

    demonstrate the conformity of the system to the requirements of this

    International Standard. The overall aim of this International Standard is to

    support environmental protection and prevention of pollution in balance with

    socio-economic needs.

    Like the ISO 9001:2008 standard, this International Standard is also based on

    the Plan-Do-Check-Act (PDCA) cycle. Thus, like the ISO 9001:2008 standard,

    the ISO 14001:2004 standard also shares common ground with the GP

    methodology.

    C1

    responsible for developing the

    Management System Standards (ISO)

    referred to in this chapter is

    standardized. The name, "ISO" is not an

    acronym but was derived from theGreek word "isos" meaning "equal". The

    relation to standards is that if two

    objects meet the same standard, they

    should be equal. This name eliminates

    any confusion that could result from the

    translation of "International

    Organization For Standardization" into

    different languages which would lead to

    different acronyms.

    Source: A Brief History of ISO. URL:

    http://www.sis.pitt.edu/~mbsclass/stan

    dards/martincic/isohistr.htm

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    About the Occupation Health and Safety Management System Standard:

    OHSAS 18001:2007

    OHSAS 18001 specifies requirements for an OH&S management system to

    enable an organization to develop and implement a policy and objectives

    which take into account legal requirements and information about OH&S risks.

    It is intended to apply to all types and sizes of organizations and to

    accommodate diverse geographical, cultural and social conditions.

    The success of the s stem de ends on commitment from all levels and

    1.2 Integrated

    Management System

    (IMS)

    1.2.1 Concept of IMS

    OHSAS 18001 is the internationally

    recognized assessment specification for

    occupational health and safety

    management systems. It was developed

    by a selection of leading trade bodies,

    international standards and certification

    bodies to address a gap where no third-

    party certifiable international standard

    IMPORTANT

    functions of the organization, and especially from top management. A system

    of this kind enables an organization to develop an OH&S policy, establish

    objectives and processes to achieve the policy commitments, take action as

    needed to improve its performance and demonstrate the conformity of the

    system to the requirements of OHSAS 18001. The overall aim of OHSAS 18001

    is to support and promote good OH&S practices, including self regulation, in

    balance with socio-economic needs.

    Like the ISO 9001:2008 standard, this International Standard is also based on

    the Plan-Do-Check-Act (PDCA) cycle. Thus, like the ISO 9001:2008 and ISO

    14001:2004 standards, the OHSAS 18001:2007 standard also shares common

    ground with the GP methodology.

    C1

    .

    ISO have not issued a standard on

    occupational health and safety. It has

    been officially discussed at two

    occasions but it has so far been

    rejected, and currently ISO have no

    plans in relation to developing an

    occupational health and safetystandard.

    IMPORTANT

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    In recent years, organizational needs and stakeholder/ customer demands

    have increased the necessity to utilize multiple Management System

    Standards. Most of the time organizations are faced with the challenge of

    implementation. One approach is to individually implement each Management

    System Standard. This singular approach tends to isolate each standard

    through implementation by functional areas, such as purchasing, quality or

    production, in the organization. It also produces a lot of repetitive work.

    A more effective and efficient approach for an organization is to integrate the

    1.2 Integrated

    Management System

    (IMS)

    1.2.1 Concept of IMS

    A more effective and efficient approach

    for an organization is to integrate the

    implementation of multiple

    management system standards

    requirements. In this way, the

    organization cross functionally considers

    the impact of the multiple standards and

    their related requirements. At the same

    IMPORTANT

    mp emen a on o mu p e anagemen ys em an ar s requ remen s.

    In this way, the organization cross-functionally considers the impact of the

    multiple standards and their related requirements. Furthermore, the total

    organization, including its infrastructure, product/ service realization

    processes, support processes, customers and stakeholders, is taken into

    account in the implementation.

    Integrating quality and S-H-E management into a single, organization-wide

    business management system also creates significant efficiencies and savings.

    This is because the system becomes an integral part of the company-wide

    operation rather than quality and S-H-E functions being merely a number of

    islands operating separately within the organization.

    When Quality and S-H-E are integrated into a single management system

    within an organization it is referred to as an Integrated Management System

    (IMS). As the name implies, the IMS takes into account all the issues of a

    facility, including safety and health issues that may initiate a strike if not

    handled properly.

    It contributes to organizations sustainability by driving progress in achieving

    Quality and S-H-E objectives and targets aligned with the organizations

    business objectives.

    C1

    ,

    avoided.

    An IMS must not necessarily cover

    all three function-specific systems

    mentioned here. One organization may

    choose to integrate all three systems,

    while another may opt to focus on the

    quality and environmental issues

    together, while yet another can chooseto focus on quality and OH&S. The

    organizations IMS must be determined

    by the type of organization and its

    preferences.

    IMPORTANT

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    The IMS derives benefits from each three management systems and can

    thus help to achieve continual improvement in the organization's

    performance in quality, safety, health and environment. The benefits

    include:

    Improved business focus

    A more holistic approach to managing business risks

    Simplification, harmonization and streamlining of operations

    1.2 Integrated

    Management System

    (IMS)

    1.2.2 Need for IMS

    References

    PAS 99 is a Publicly Available Specification

    published by the BSI, the National

    Standards Body of the UK, of common

    requirements for management systems

    that can be used as a framework for an

    IMS.

    Organizations with more than one

    ,

    Exposing conflicts between management systems

    Formalizing informal systems

    Avoiding duplication and enabling cost savings

    More effective and efficient audits both internally and externally

    However, the IMS Standard also fall short in some aspects such as:

    It is mostly a comprehensive listing of requirements alone. It lacks in

    providing a methodology to meet those requirements

    It does not consider a life cycle impacts

    It is essentially business oriented (i.e. it cannot be applied easily to

    other subjects requiring environmental and social considerations; e.g.

    communities)

    This is where the GP concept can help IMS and in turn, be helped by IMS.

    This understanding forms the core of this Manual. how GP and IMS can

    mutually benefit each other.

    C1

    an aid to achieving a single holistic

    management system. PAS 99 takes

    account of the six common requirements

    for management systems standards:

    PolicyPlanning

    Implementation and Operation

    Performance Assessment

    Improvement

    Management Review

    Find out more about PAS 99 at

    http://www.bsigroup.com/Assessment-

    and-certification-services/management-

    systems/Standards-and-Schemes/PAS-99/

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    As mentioned before, the IMS follows the PDCA management model. PDCA

    is an ongoing, iterative process that enables an organization to establish,

    implement and maintain the IMS policy based on top managements

    leadership and commitment to the IMS. The elements of IMS are:

    PLAN: Establish an ongoing planning process

    - Management system policy

    - Identification and evaluation of aspects, impacts and risks

    1.2 Integrated

    Management System

    (IMS)

    1.2.3 Elements of IMS

    Each element of the IMS is discussed in

    detail in the following Chapters of this

    manual:

    Links

    -

    - Contingency planning

    -Objectives

    - Programs

    DO: Implement and operate the system

    - Organizational structure, roles, responsibilities & authorities

    - Operational control

    - Management of resources

    - Documentation requirements

    -Communication

    CHECK: Assess management system processes

    - Monitoring & measurement

    - Evaluation of compliance

    - Internal audit

    - Corrective, preventive and improvement action

    - Control of records

    ACT: Review and take action to improve the management system

    -Management review of the management system

    - Identify areas of improvement

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    DO: Chapter 4

    CHECK and ACT: Chapter 5

    Chapter 6 elaborates on the various GP

    tools which may be used alongside eachstage of the PDCA cycle.

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    From the discussions so far on GP and IMS it may be noted that there are

    commonality between them. Also, strengths and shortcomings are there in

    both GP and IMS. The key features of those are:

    Adoption of PDCA management approach both in GP and IMS

    IMS lacks a methodology, whereas GP has strong focus on methodology

    GP focuses on the life cycle approach, where as IMS does not

    GP is more of an informal management system; on the other hand IMS is

    1.3 Linkages Between GP

    and IMS

    formal and auditable and certifiable by third party, and recognized globally

    Thus, it follows that if GP and IMS are combined, these two concepts can

    complement to each other.

    The focus of this manual is to implement the IMS in conjunction with a GP

    program.

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    References

    1. Handbook on Green Productivity, Asian Productivity Organization,

    www.apo-tokyo.org

    2. Green Productivity Training Manual, Asian Productivity Organization,

    http://www.apo-tokyo.org/gp/51_10trainermanual.htm

    3. The Integrated use of Management System Standards, International

    Organization for Standardization (ISO), 2008.

    4. International Standard, Quality Management Systems Requirements, ISO 9001:2008.

    5. International Standard, Environmental Management Systems

    Requirements with Guidance for use, ISO 14001:2004.

    6. BSI British Standards, Occupational Health and Safety Management

    Systems, BS OHSAS 18001:2007.

    7. The Global Reporting Initiative (GRI)

    http://www.globalreporting.org/Home.

    8. PAS 99 http://www.bsigroup.com/Assessment-and-certification-

    services/management-systems/Standards-and-Schemes/PAS-99/