Tell me about yourself?Start with the present and tell why you
are well qualified for the position. Remember that the key to all
successful interviewing is to match your qualifications to what the
interviewer is looking for. In other words you must sell what the
buyer is buying. This is the single most important strategy in job
hunting.
You might say: I have a number of accomplishments I'd like to
tell you about, but I want to make the best use of our time
together and talk directly to your needs. To help me do, that,
could you tell me more about the most important priorities of this
position? All I know is what I (heard from the recruiter, read in
the classified ad, etc.)
What are your strengths?You know that your key strategy is to
first uncover your interviewer's greatest wants and needs before
you answer questions. And from Question 1, you know how to do this.
Intelligence...management "savvy". Honesty...integrity...a decent
human being. Good fit with corporate culture...someone to feel
comfortable with...a team player who meshes well with interviewer's
team. Likeability...positive attitude...sense of humor.Good
communication skills.Dedication, willingness to walk the extra mile
to achieve excellence. Definiteness of purpose...clear
goals.Enthusiasm...high level of motivation. Confident, healthy,a
leader. What is your greatest weakness?Disguise strength as a
weakness.Tell me about something you did or failed to do that you
now feel a little ashamed of?As with faults and weaknesses, never
confess regret. But dont seem as if youre stonewalling either.
Best strategy: Say you harbor no regrets, then add a principle
or habit you practice regularly for healthy human relations.
The "Silent Treatment"Whatever you do, dont let the Silent
Treatment intimidate you into talking a blue streak, because you
could easily talk yourself out of the position.
Why should I hire you?
Uncovering the employers needs before you answer questions. If
you know the employers greatest needs and desires, this question
will give you a big leg up over other candidates because you will
give him better reasons for hiring you than anyone else is likely
toreasons tied directly to his needs.
Example: As I understand your needs, you are first and foremost
looking for someone who can manage the sales and marketing of your
book publishing division. As youve said you need someone with a
strong background in trade book sales. This is where Ive spent
almost my entire career, so Ive chalked up 18 years of experience
exactly in this area. I believe that I know the right contacts,
methods, principles, and successful management techniques as well
as any person can in our industry.
Every one of these selling couplets (his need matched by your
qualifications) is a touchdown that runs up your score. IT is your
best opportunity to outsell your competition.
Arent you overqualified for this position?
Most important, Im looking to make a long term commitment in my
career now. Ive had enough of job-hunting and want a permanent spot
at this point in my career. I also know that if I perform this job
with excellence, other opportunities cannot help but open up for me
right here. In time, Ill find many other ways to help this company
and in so doing, help myself. I really am looking to make a
long-term commitment.
NOTE: The main concern behind the overqualified question is that
you will leave your new employer as soon as something better comes
your way. Anything you can say to demonstrate the sincerity of your
commitment to the employer and reassure him that youre looking to
stay for the long-term will help you overcome this objection.
Where do you see yourself five years from now?Reassure your
interviewer that youre looking to make a long-term commitmentthat
this position entails exactly what youre looking to do and what you
do extremely well. As for your future, you believe that if you
perform each job at hand with excellence, future opportunities will
take care of themselves.Example: I am definitely interested in
making a long-term commitment to my next position. Judging by what
youve told me about this position, its exactly what Im looking for
and what I am very well qualified to do. In terms of my future
career path, Im confident that if I do my work with excellence,
opportunities will inevitable open up for me. Its always been that
way in my career, and Im confident Ill have similar opportunities
here.Describe your ideal company, location and job.
The only right answer is to describe what this company is
offering, being sure to make your answer believable with specific
reasons, stated with sincerity, why each quality represented by
this opportunity is attractive to you.Why do you want to work at
our company?This question is your opportunity to hit the ball out
of the park, thanks to the in-depth research you should do before
any interview.
Best sources for researching your target company: annual
reports, the corporate newsletter, contacts you know at the company
or its suppliers, advertisements, articles about the company in the
trade press.What are your career options right now?Thinking of how
you can position yourself as a desired commodity. If you are still
working, describe the possibilities at your present firm and why,
though youre greatly appreciated there, youre looking for something
more (challenge, money, responsibility, etc.). Also mention that
youre seriously exploring opportunities with one or two other
firms.
Why have you been out of work so long ?
You want to emphasize factors which have prolonged your job
search by your own choice.
Example: After my job was terminated, I made a conscious
decision not to jump on the first opportunities to come along. In
my life, Ive found out that you can always turn a negative into a
positive IF you try hard enough. This is what I determined to do. I
decided to take whatever time I needed to think through what I do
best, what I most want to do, where Id like to do itand then
identify those companies that could offer such an opportunity.
Tell me honestly about the strong points and weak points of your
boss (company, management team, etc.)Remember the rule: Never be
negative. Stress only the good points, no matter how charmingly
youre invited to be critical.Your interviewer doesnt care a whit
about your previous boss. He wants to find out how loyal and
positive you are, and whether youll criticize him behind his back
if pressed to do so by someone in this own company. This question
is your opportunity to demonstrate your loyalty to those you work
with.Tell me about a situation when your work was criticized?
Begin by emphasizing the extremely positive feedback youve
gotten throughout your career and (if its true) that your
performance reviews have been uniformly excellent.Of course, no one
is perfect and you always welcome suggestions on how to improve
your performance. Then, give an example of a not-too-damaging
learning experience from early in your career and relate the ways
this lesson has since helped you. This demonstrates that you
learned from the experience and the lesson is now one of the
strongest breastplates in your suit of armor.What are your outside
interests?
Try to gauge how this companys culture would look upon your
favorite outside activities and be guided accordingly.You can also
use this question to shatter any stereotypes that could limit your
chances.
How do you feel about reporting to a younger person (minority,
woman, etc)?
You greatly admire a company that hires and promotes on merit
alone and you couldnt agree more with that philosophy. The age
(gender, race, etc.) of the person you report to would certainly
make no difference to you.
Whoever has that position has obviously earned it and knows
their job well. Both the person and the position are fully
deserving of respect. You believe that all people in a company,
from the receptionist to the Chairman, work best when their
abilities, efforts and feelings are respected and rewarded fairly,
and that includes you. Thats the best type of work environment you
can hope to find.On confidential matters
Your interviewer may press you for this information for two
reasons.
First, many companies use interviews to research the
competition. Its a perfect set-up. Here in their own lair, is an
insider from the enemy camp who can reveal prized information on
the competitions plans, research, financial condition, etc.Second,
the company may be testing your integrity to see if you can be
cajoled or bullied into revealing confidential data.What to do? The
answer here is easy. Never reveal anything truly confidential about
a present or former employer. By all means, explain your reticence
diplomatically. For example, I certainly want to be as open as I
can about that. But I also wish to respect the rights of those who
have trusted me with their most sensitive information, just as you
would hope to be able to trust any of your key people when talking
with a competitor
What would you say to your boss if hes crazy about an idea, but
you think it stinks?Remember the rule stated earlier: In any
conflict between values, always choose integrity.
Example: I believe that when evaluating anything, its important
to emphasize the positive. What do I like about this idea?Then, if
you have reservations, I certainly want to point them out, as
specifically, objectively and factually as I can.After all, the
most important thing I owe my boss is honesty. If he cant count on
me for that, then everything else I may do or say could be
questionable in his eyes.But I also want to express my thoughts in
a constructive way. So my goal in this case would be to see if my
boss and I could make his idea even stronger and more appealing, so
that it effectively overcomes any initial reservation I or others
may have about it.Of course, if he overrules me and says, no, lets
do it my way, then I owe him my full and enthusiastic support to
make it work as best it can.How could you have improved your career
progress?
Youre generally quite happy with your career progress. Maybe, if
you had known something earlier in life (impossible to know at the
time, such as the booming growth in a branch in your industryor the
corporate downsizing that would phase out your last job), you might
have moved in a certain direction sooner.Im concerned that you dont
have as much experience as wed like in...
This question is related to The Fatal Flaw , but here the
concern is not that you are totally missing some qualifications,
such as CPA certification, but rather that your experience is light
in one area.Before going into any interview, try to identify the
weakest aspects of your candidacy from this companys point of view.
Then prepare the best answer you possible can to shore up your
defenses.To get past this question with flying colors, you are
going to rely on your master strategy of uncovering the employers
greatest wants and needs and then matching them with your
strengths.
How do you feel about working nights and weekends?First, if
youre a confirmed workaholic, this question is a softball lob.
Whack it out of the park on the first swing by saying this kind of
schedule is just your style. Add that your family understands it.
Indeed, theyre happy for you, as they know you get your greatest
satisfaction from your work.
Are you willing to relocate or travel?
First find out where you may have to relocate and how much
travel may be involved. Then respond to the question. If theres no
problem, say so enthusiastically. If you do have a reservation,
there are two schools of thought on how to handle it.
One advises you to keep your options open and your reservations
to yourself in the early going, by saying, no problem. You strategy
here is to get the best offer you can, then make a judgment whether
its worth it to you to relocate or travel.
Would you lie for the company?
Try to avoid choosing between two values, giving a positive
statement which covers all bases instead.Example: I would never do
anything to hurt the company..
Looking back, what would you do differently in your
life?Indicate that you are a happy, fulfilled, optimistic person
and that, in general, you wouldnt change a thing.Example: Its been
a good life, rich in learning and experience, and the best it yet
to come. Every experience in life is a lesson it its own way. I
wouldnt change a thing.Can you work under pressure?
Absolutely(then prove it with a vivid example or two of a goal
or project accomplished under severe pressure.)What makes you
angry?
Give an answer thats suited to both your personality and the
management style of the firm. Here, the homework youve done about
the company and its style can help in your choice of words.Why
arent you earning more money at this stage of your career?You like
to make money, but other factors are even more important.Example:
Making money is very important to me, and one reason Im here is
because Im looking to make more. Throughout my career, whats been
even more important to me is doing work I really like to do at the
kind of company I like and respect.
Who has inspired you in your life and why?Have a few heroes in
mind, from your mental Board of Directors Leaders in your industry,
from history or anyone else who has been your mentor.
What was the toughest decision you ever had to make?Be prepared
with a good example, explaining why the decision was difficultthe
process you followed in reaching itthe courageous or effective way
you carried it outand the beneficial results. Tell me about the
most boring job youve ever had.
What changes would you make if you came on board?You, of course,
will want to take a good hard look at everything the company is
doing before making any recommendations.
How many hours a week does you normally work?If you are in fact
a workaholic and you sense this company would like that: Say you
are a confirmed workaholic, that you often work nights and
weekends. Your family accepts this because it makes you
fulfilled.
What was the toughest challenge youve ever faced?This is an easy
question if youre prepared. Have a recent example ready that
demonstrates either: A quality most important to the job at hand;
orA quality that is always in demand, such as leadership,
initiative, managerial skill, persuasiveness, courage, persistence,
intelligence, etc.
What are your goals?
Many executives in a position to hire you are strong believers
in goal-setting. (Its one of the reasons theyve achieved so much).
They like to hire in kind.
If youre vague about your career and personal goals, it could be
a big turnoff to may people you will encounter in your job
search.
Be ready to discuss your goals for each major area of your life:
career, personal development and learning, family, physical
(health), community service and (if your interviewer is clearly a
religious person) you could briefly and generally allude to your
spiritual goals (showing you are a well-rounded individual with
your values in the right order).Sell me this stapler (this
pencilthis clockor some other object on interviewers desk).
Of course, you already know the most important secret of all
great salesmanship find out what people want, then show them how to
get it.The Salary Question How much money do you want ?For maximum
salary negotiating power, remember these five guidelinesNever bring
up salary. Let the interviewer do it first. Good salespeople sell
their products thoroughly before talking price. So should you. Make
the interviewer want you first, and your bargaining position will
be much stronger.
If your interviewer raises the salary question too early, before
youve had a chance to create desire for your qualifications,
postpone the question, saying something like, Money is important to
me, but is not my main concern. Opportunity and growth are far more
important. What Id rather do, if you dont mind, is explore if Im
right for the position, and then talk about money. Would that be
okay?
The #1 rule of any negotiation is: the side with more
information wins. After youve done a thorough job of selling the
interviewer and its time to talk salary, the secret is to get the
employer talking about what hes willing to pay before you reveal
what youre willing to accept. So, when asked about salary, respond
by asking, Im sure the company has already established a salary
range for this position. Could you tell me what that is? Or, I want
an income commensurate with my ability and qualifications. I trust
youll be fair with me. What does the position pay? Or, more simply,
What does this position pay?The Illegal QuestionIllegal questions
include any regarding your agenumber and ages of your children or
other dependentsmarital statusmaiden namereligionpolitical
affiliationancestrynational originbirthplacenaturalization of your
parents, spouse or childrendiseasesdisabilitiesclubsor spouses
occupationunless any of the above are directly related to your
performance of the job. You cant even be asked about arrests,
though you can be asked about convictions.
If you won $10 million lottery, would you still work?This type
of question is aimed at getting at your bedrock attitude about work
and how you feel about what you do. Your best answer will focus on
your positive feelings.Example: After I floated down from cloud
nine, I think I would still hold my basic belief that achievement
and purposeful work are essential to a happy, productive life.
After all, if money alone bought happiness, then all rich people
would be all happy, and thats not true.
Tell me something negative youve heard about our companyJust
remember the rule never be negative and youll handle this one just
fine.On a scale of one to ten, rate me as an interviewer.Once
again, never be negative. The interviewer will only resent
criticism coming from you. This is the time to show your
positivism. However, dont give a numerical rating. Simply praise
whatever interview style hes been using. If hes been tough, say You
have been thorough and tough-minded, the very qualities needed to
conduct a good interview. If hes been methodical, say, You have
been very methodical and analytical, and Im sure that approach
results in excellent hires for your firm. In other words, pay him a
sincere compliment that he can believe because its anchored in the
behavior youve just seen."Tell me a little about yourself."
When responding to this request, you should focus on both your
personal and professional values. Always be honest, but talk about
your best traits only, especially those that relate to the position
for which you are applying. Highlight experiences and
accomplishments you are most proud of. Here's an example:
"I'm an experienced communications specialist with extensive
knowledge of public information tools and techniques. I've
developed comprehensive communication plans for major public
events, written dozens of articles accepted by worldwide
publications, and created specialized educational programs for
adults and students. I am always eager to learn new methods and
procedures, and have implemented continuous improvement techniques
in my past positions that saved money and increased productivity. I
like working with people and enjoy group projects, but am also a
self-starter who doesn't mind working on my own. I'm a volunteer
with the local chapter of Special Olympics and enjoy participating
in community events. My goals are to complete my Master's Degree
and broaden my experiences with community relations."
Remember to tailor your response to the specific job. By
studying the job announcement, you'll get a good idea of the skills
and experience being sought. Work those into your response.
Consider this your own personal commercial. If the interview
consisted of only this ONE chance to sell yourself, what would you
say?
"What do you feel has been your greatest work-related
accomplishment?"
Choose one example from your past that was important to you and
helped the company you worked for. Give specific details about what
you did, how you did it, and what the results were. Try to pick an
accomplishment that relates to the position for which you are
applying. Employers like to hear about accomplishments that reduced
expenses, raised revenues, solved problems or enhanced a company's
reputation.
"What is your greatest strength?"
This is a great chance to highlight your best skills. Don't pick
just one, focus on your top three or four. Some examples are:
leadership skills, team-building skills, and organizational skills.
Determine which strengths would fit best with the position for
which you are applying. For example, if the job announcement
stresses the ability to handle multiple tasks, you could say: "I'm
good at organizational skills, prioritization and time management.
But my greatest strength is my ability to effectively handle
multiple projects and deadlines."
"What is your greatest weakness?"
Be careful with this one. Most interview guides will tell you to
answer it with a positive trait disguised as a weakness. For
example, "I tend to expect others to work as hard as I do," or "I'm
a bit of a perfectionist." Interviewers have heard these "canned"
answers over and over again. To stand out, be more original and
state a true weakness, but then emphasize what you've done to
overcome it. For example: "I've had trouble delegating duties to
others because I felt I could do things better myself. This has
sometimes backfired because I'd end up with more than I could
handle and the quality of my work would suffer. But I've taken
courses in time management and learned effective delegation
techniques, and I feel I've overcome this weakness."
IMPORTANT: Be sure the weakness you talk about is NOT a key
element of the position!
"How do you handle stressful situations?"
Give some examples of stressful situations you've dealt with in
the past. Tell how you use time management, problem-solving or
decision-making skills to reduce stress. For example, tell them
that making a "to-do" list helps. Site stress-reducing techniques
such as stretching and taking a break. Don't be afaid to admit that
you will ask for assistance if you are feeling overwhelmed.
If it's true, say you actually work better under pressure.
"What is the toughest problem you've had to face, and how did
you overcome it?"
Try to make this about a problem that faced your company and not
just you or your particular work group. The bigger the problem, the
better. Give specific examples of the skills and techniques you
used to resolve this problem. Emphasize the successful results. Be
generous in sharing credit if it was a team effort, but be sure to
highlight your specific role.
"Have you ever had to discipline a problem employee? If so, how
did you handle it?"
This is a likely question if the position for which you are
applying requires supervisory duties. Explain how you used
problem-solving skills, listening skills, and coaching skills to
help the employee. If those techniques turned the employee around,
be sure to say so. If those techniques failed, tell how you
followed the company's policies and what the end result was.
"Why do you want this position?"
Here's where your research about the company will help you stand
out among the other candidates. Explain how you've always wanted
the opportunity to work with a company that... provides a vital
public service, leads the industry in innovative products,
whatever... find something specific about that company that you can
tie in with your answer. Explain how your qualifications and goals
complement the company's mission, vision and values (use specific
examples). If you are applying for a position in a company for
which you already work, explain how you'll be able to apply and
expand on the knowledge and experience you've gained from your
current position, and will be able to increase your contributions
and value to the company through your new responsibilities.
"Why are you the best person for this job?"
As with all other questions, be confident and enthusiastic when
you answer this. Don't try to say you are the best qualified
person, because you don't know the qualifications of the other
applicants. Instead, emphasize several reasons why you should be
hired. For example: "I've got extensive experience in [name the
appropriate field] and have the specific skills you are looking
for. I'm a fast learner who adapts quickly to change and will hit
the ground running. I'm dedicated and enthusiastic about helping
your company meet its goals, and will provide top-quality results
with minimal oversite. I'm an outstanding performer who takes pride
in my work. You won't have any regrets when you hire me."
UNEXPECTED QUESTIONSInterview questions and answers can only be
predicted and prepared for to a certain extent. There are endless
variations and no way to know every question in advance. But that
doesn't matter. Because you know there will be unexpected
questions, you will not cringe or freak out when they pop up, as
some applicants will. Instead, you will turn them into
opportunities to shine even more brightly.
No one knows you better than you. Memorize a list of your best
features, your best selling points. Use every opportunity and
unexpected question to mention these.
Realize that sometimes what you say isn't as important as how
you say it. Be confident, enthusiastic, and remember to smile
often.
QUESTIONS YOU SHOULD ASKOften the interviewer's last question
is, "Do you have any questions for me?" Candidates who do not have
questions show a lack of initiative and give the impression that
they have minimal interest in the position. Stand out from those
lazy job seekers by asking questions!
Have your questions ready in advance. Relate them to the company
or its accomplishments/challenges (your research of the company
will show and further impress the interviewer). Don't ask any
question that shows that you have not done your research about the
company.
Do not ask questions related to you, such as "When will I be
eligible for my first raise?" or "How often will I be subjected to
a performance review?" Don't bring up money. (You can do that after
you are offered the job.)
In addition to specific questions you develop based on what the
company does, here are some sample generic questions:
What do you enjoy most about working here?
Be sure the person you ask actually works for the company. Some
organizations, especially public agencies, have interview panels in
which employees from other agencies participate.
Is there anything I've mentioned that makes you think I'm not
the best candidate for this job?
If they do mention something that's bothering them about you,
such as lack of specific experience, this gives you a last-ditch
effort to change their opinion about you. If you've thought about
your possible weaknesses in advance, you should have a prepared
answer to those weaknesses. For example, "I know I have limited
experience in this field, but what I lack in specific experience I
make up for in enthusiasm and desire to excel. I'm a fast learner
and I'll work harder than anyone else to be a top producer on your
team."
When do you expect to make your final decision?
Be sure to ask that! Failure to do so may give the impression
that you're not that interested, and you need to know when to
follow up.
10 Killer Job Interview questions and Answers
Written by Carole MartinBehind every interview question there is
a concern or another question. Your job is to process the question
thinking about what the interviewers concern might be. In other
words, why is the interviewer asking you this question?
Q#1 How long have you been looking for a job? (Concern is there
something wrong with you that other employers have picked up?)
A#1 After I was laid off from my last job, I took the
opportunity to take some time out to examine my career goals and
where I was going with my life. I have just begun my search in the
last few weeks. I have a definite goal in mind and have been
selective about the positions I consider. Your company and this
position are of great interest to me.
Q#2 How did you prepare for this interview? (Concern are you
interested enough to do some research, or are you going to wing
it?)
A#2 When I found this position posted on the internet
(monster.com) I was immediately interested. I checked out the
company website and mission statement, looked at the bios of
company founders and executives, and was impressed. Once I had the
interview appointment, I talked with friends and acquaintances in
the industry. And, Im sure Ill find out a lot more in todays
meetings.
Q#3 What is your salary expectation for this job? (Concern Can
we afford you? Can we get you for less than budgeted?)
A#3 Ill need more information about the job and the
responsibilities involved before we can begin to discuss salary.
Can you give me an idea of the range budgeted for this
position?
Q#4 How do you keep current and informed about your job and the
industries that you have worked in? (Concern Once you get the job
do you continue to learn and grow stay challenged and
motivated?)
A#4 I pride myself on my ability to stay on top of what is
happening in my industry. I do a lot of reading the business
section of the newspapers and magazines. I belong to a couple of
professional organizations and network with colleagues at the
meetings. I take classes and seminars whenever they are of
interest, or offer new information or technology.
Q#5 Tell me about a time when you had to plan and coordinate a
project from start to finish. (Concern behavioral questions seeking
an example of specific past behavior)
A#5 I headed up a project which involved customer service
personnel and technicians. I organized a meeting to get everyone
together to brainstorm and get his or her input. From this meeting
I drew up a plan, taking the best of the ideas. I organized teams,
balancing the mixture of technical and non-technical people. We had
a deadline to meet, so I did periodic checks with the teams. After
three weeks, we were exceeding expectations, and were able to begin
implementation of the plan. It was a great team effort, and a big
success. I was commended by management for my leadership, but I was
most proud of the team spirit and cooperation which it took to pull
it off.
Q#6 What kinds of people do you have difficulties working with?
(Concern ability to be flexible and work in a diverse
environment?)
A#6 In my last three jobs I have worked with men and women from
very diverse backgrounds and cultures. The only time I had
difficulty was with people who were dishonest about work issues. I
worked with one woman who was taking credit for work that her team
accomplished. I had an opportunity to talk with her one day and
explained how she was affecting the morale. She became very upset
that others saw her that way, and said she was unaware of her
behavior or the reactions of others. Her behavior changed after our
talk. What I learned from that experience is that sometimes what we
perceive about others is not always the case if we check it
out.
Q#7 We expect managers to work more than 8 hours a day. Do you
have a problem with that? (Concern are you a work-aholic or a
person who requires balance?)
A#7 I have no problem working long hours. I have worked 12 or 14
hour days. What I have found works for me is to work smarter, not
necessarily longer. My goal is to get the job done, whatever that
takes, in the most efficient manner.
Q#8 When have you been most satisfied in your career? (Concern
what motivates you? Or demotivates you?)
A#8 The job before the one I am currently at, was my most
rewarding experience for me. I worked in a wonderful team
environment. There was a lot of camaraderie. I worked with a team
of four people and we did some really original thinking. It is that
kind of environment I want to be involved in again.
Q#9 Why do you want this job? (Concern are you using the
shot-gun approach to job search or do you really know what you
want?)
A#9 Ive been very careful about the companies where I have
applied. When I saw the ad for this position, I knew I found what I
was looking for. What I can bring to this job is my seven years of
experience, and knowledge of the industry, plus my ability to
communicate and build customer relationships. That, along with my
flexibility and organizational skills, makes me a perfect match for
this position. I see some challenges ahead of me here, and thats
what I thrive on. I have what you need, and you have what I
want.
Q#10 We are ready to make an offer. Are you ready to accept
today? (Concern we dont want you to go away and think about it and
change your mind we want you.)
A#10 Based on my research and the information I have gathered
during the interview process, I feel I am in a position to consider
an offer. I do, however, have a personal policy that I give myself
at least 24 hours to make major life decisions. I could let you
know by tomorrow.
There is no way you can accurately predict the questions that
will be asked in an interview, but you can be ready and prepared by
thinking about the factors that might concern an interviewer or
employer before the interview.
Carole Martin, Americas #1 Interview Coach, is a celebrated
author, trainer, and mentor. Carole can give you interviewing tips
like no one else can. Get a copy of her FREE 9-part Interview
Success Tips report by visiting Carole on the web at The Interview
Coach http://www.interviewcoach.com
50 COMMON INTERVIEWQ&A
August 19, 2006 by bhuvans
Review these typical interview questions and think about how you
wouldanswer them. Read the questions listed; you will also find
somestrategy suggestions with it.
(Excerpted from the book The Accelerated Job Search by Wayne D.
Ford, Ph.D, published by The Management Advantage, Inc.)1. Tell me
about yourself:The most often asked question in interviews. You
need to have a short statement prepared in your mind. Be careful
that it does not sound rehearsed. Limit it to work-related items
unless instructed otherwise. Talk about things you have done and
jobs you have held that relate tothe position you are interviewing
for. Start with the item farthest back and work up to the
present.
2. Why did you leave your last job?Stay positive regardless of
the circumstances. Never refer to a major problem with management
and never speak ill of supervisors, co-workers or the organization.
If you do, you will be the one looking bad. Keep smiling and talk
about leaving for a positive reason such as an opportunity, a
chance to do something special or other forward-looking
reasons.
3. What experience do you have in this field?Speak about
specifics that relate to the position you are applying for. If you
do not have specific experience, get as close as you can.
4. Do you consider yourself successful?You should always answer
yes and briefly explain why. A good explanation is that you have
set goals, and you have met some and are on track to achieve the
others.
5. What do co-workers say about you?Be prepared with a quote or
two from co-workers. Either a specific statement or a paraphrase
will work. Jill Clark, a co-worker at Smith Company, always said I
was the hardest workers she had ever known. It is as powerful as
Jill having said it at the interview herself.
6. What do you know about this organization?This question is one
reason to do some research on the organization before the
interview. Find out where they have been and where they are going.
What are the current issues and who are the major players?
7. What have you done to improve your knowledge in the last
year?Try to include improvement activities that relate to the job.
A wide variety of activities can be mentioned as positive
self-improvement. Have some good ones handy to mention.
8. Are you applying for other jobs?Be honest but do not spend a
lot of time in this area. Keep the focus on this job and what you
can do for this organization. Anything else is a distraction.
9. Why do you want to work for this organization?This may take
some thought and certainly, should be based on the research you
have done on the organization. Sincerity is extremely important
here and will easily be sensed. Relate it to your long-term career
goals.
10. Do you know anyone who works for us?Be aware of the policy
on relatives working for the organization. This can affect your
answer even though they asked about friends not relatives. Be
careful to mention a friend only if they are well thought of.
11. What kind of salary do you need?A loaded question. A nasty
little game that you will probably lose if you answer first. So, do
not answer it. Instead, say something like, Thats a tough question.
Can you tell me the range for this position? In most cases, the
interviewer, taken off guard, will tell you. If not, say that it
can depend on the details of the job. Then give a wide range.
12. Are you a team player?You are, of course, a team player. Be
sure to have examples ready. Specifics that show you often perform
for the good of the team rather than for yourself are good evidence
of your team attitude. Do not brag, just say it in a matter-of-fact
tone. This is a key point.
13. How long would you expect to work for us if hired?Specifics
here are not good. Something like this should work: Id like it to
be a long time. Or As long as we both feel Im doing a good job.
14. Have you ever had to fire anyone? How did you feel about
that?This is serious. Do not make light of it or in any way seem
like you like to fire people. At the same time, you will do it when
it is the right thing to do. When it comes to the organization
versus the individual who has created a harmful situation, you will
protect the organization. Remember firing is not the same as layoff
or reduction in force.
15. What is your philosophy towards work?The interviewer is not
looking for a long or flowery dissertation here. Do you have strong
feelings that the job gets done? Yes. Thats the type of answer that
works best here. Short and positive, showing a benefit to the
organization.
16. If you had enough money to retire right now, would
you?Answer yes if you would. But since you need to work, this is
the type of work you prefer. Do not say yes if you do not mean
it.
17. Have you ever been asked to leave a position?If you have
not, say no. If you have, be honest, brief and avoid saying
negative things about the people or organization involved.
18. Explain how you would be an asset to this organizationYou
should be anxious for this question. It gives you a chance to
highlight your best points as they relate to the position being
discussed. Give a little advance thought to this relationship.
19. Why should we hire you?Point out how your assets meet what
the organization needs. Do not mention any other candidates to make
a comparison.
20. Tell me about a suggestion you have madeHave a good one
ready. Be sure and use a suggestion that was accepted and was then
considered successful. One related to the type of work applied for
is a real plus.
21. What irritates you about co-workers?This is a trap question.
Think real hard but fail to come up with anything that irritates
you. A short statement that you seem to get along with folks is
great.
22. What is your greatest strength?Numerous answers are good,
just stay positive. A few good examples: Your ability to
prioritize, Your problem-solving skills, Your ability to work under
pressure, Your ability to focus on projects, Your professional
expertise, Your leadership skills, Your positive attitude
23. Tell me about your dream job.Stay away from a specific job.
You cannot win. If you say the job you are contending for is it,
you strain credibility. If you say another job is it, you plant the
suspicion that you will be dissatisfied with this position if
hired. The best is to stay genetic and say something like: A job
where I love the work, like the people, can contribute and cant
wait to get to work.
24. Why do you think you would do well at this job?Give several
reasons and include skills, experience and interest.
25. What are you looking for in a job?See answer # 23
26. What kind of person would you refuse to work with?Do not be
trivial. It would take disloyalty to the organization, violence or
lawbreaking to get you to object. Minor objections will label you
as a whiner.
27. What is more important to you: the money or the work?Money
is always important, but the work is the most important. There is
no better answer.
28. What would your previous supervisor say your strongest point
is?There are numerous good possibilities: Loyalty, Energy, Positive
attitude, Leadership, Team player, Expertise, Initiative, Patience,
Hard work, Creativity, Problem solver
29. Tell me about a problem you had with a supervisorBiggest
trap of all. This is a test to see if you will speak ill of your
boss. If you fall for it and tell about a problem with a former
boss, you may well below the interview right there. Stay positive
and develop a poor memory about any trouble with a supervisor.
30. What has disappointed you about a job?Dont get trivial or
negative. Safe areas are few but can include: Not enough of a
challenge. You were laid off in a reduction Company did not win a
contract, which would have given you more responsibility.31. Tell
me about your ability to work under pressure.You may say that you
thrive under certain types of pressure. Give an example that
relates to the type of position applied for.
32. Do your skills match this job or another job more
closely?Probably this one. Do not give fuel to the suspicion that
you may want another job more than this one.
33. What motivates you to do your best on the job?This is a
personal trait that only you can say, but good examples are:
Challenge, Achievement, Recognition
34. Are you willing to work overtime? Nights? Weekends?This is
up to you. Be totally honest.
35. How would you know you were successful on this job?Several
ways are good measures: You set high standards for yourself and
meet them. Your outcomes are a success. Your boss tell you that you
are successful
36. Would you be willing to relocate if required?You should be
clear on this with your family prior to the interview if you think
there is a chance it may come up. Do not say yes just to get the
job if the real answer is no. This can create a lot of problems
later on in your career. Be honest at this point and save
yourselffuture grief.
37. Are you willing to put the interests of the organization
ahead of your own?This is a straight loyalty and dedication
question. Do not worry about the deep ethical and philosophical
implications. Just say yes.
38. Describe your management style.Try to avoid labels. Some of
the more common labels, like progressive, salesman or consensus,
can have several meanings or descriptions depending on which
management expert you listen to. The situational style is safe,
because it says you will manage according to thesituation, instead
of one size fits all.
39. What have you learned from mistakes on the job?Here you have
to come up with something or you strain credibility. Make it small,
well intentioned mistake with a positive lesson learned. An example
would be working too far ahead of colleagues on a project and thus
throwing coordination off.
40. Do you have any blind spots?Trick question. If you know
about blind spots, they are no longer blind spots. Do not reveal
any personal areas of concern here. Let them do their own discovery
on your bad points. Do not hand it to them.
41. If you were hiring a person for this job, what would you
look for?Be careful to mention traits that are needed and that you
have.
42. Do you think you are overqualified for this
position?Regardless of your qualifications, state that you are very
well qualified for the position.
43. How do you propose to compensate for your lack of
experience?First, if you have experience that the interviewer does
not know about, bring that up: Then, point out (if true) that you
are a hard working quick learner.
44. What qualities do you look for in a boss?Be generic and
positive. Safe qualities are knowledgeable, a sense of humor, fair,
loyal to subordinates and holder of high standards. All bosses
think they have these traits.
45. Tell me about a time when you helped resolve a dispute
between others.Pick a specific incident. Concentrate on your
problem solving technique and not the dispute you settled.
46. What position do you prefer on a team working on a
project?Be honest. If you are comfortable in different roles, point
that out.
47. Describe your work ethic.Emphasize benefits to the
organization. Things like, determination to get the job done and
work hard but enjoy your work are good.
48. What has been your biggest professional disappointment?Be
sure that you refer to something that was beyond your control. Show
acceptance and no negative feelings.
49. Tell me about the most fun you have had on the job.Talk
about having fun by accomplishing something for the
organization.
50. Do you have any questions for me?Always have some questions
prepared. Questions prepared where you will be an asset to the
organization are good. How soon will I be able to be productive?
and What type of projects will I be able to assist on? Interview
Bloopers And How To Correct Them
Everybody makes mistakes--that's what makes us human. But in a
job interview, you want to be as prepared and polished as possible.
This article by guest author Carole Martin will help you avoid
bloopers and mistakes!
I'm sure you've sat through movie or TV "bloopers" at the end of
shows and laughed at the mistakes the actors make during the
filming of the show. If I could put together a film with bloopers
that people make in interviews it might seem funny as well but not
when it happens in real life - to you!
How do you avoid bloopers? First you become aware of what some
of the pitfalls of interviewing are and then you prepare and
practice so that it won't happen to you. Here are 10 of those very
pitfalls to watch for.
1. Poor non-verbal communication slouching fidgeting lack of eye
contact
It's about demonstrating confidence - standing straight, making
eye contact, and connecting with a good, firm handshake. That first
impression can be a great beginning, or a quick ending to your
interview.
2. Not dressing for the job or company "over casual"
Today's casual dress codes in the office, do not give you
permission to dress as "they" do when you interview. It is
important to look professional and well groomed, above all. Whether
you wear a suit or something less formal depends on the company
culture and the position you are seeking. If possible, call and
find out what the company dress code is before the interview.
3. Not listening only worrying about what you are going to
say
From the very beginning of the interview, your interviewer is
giving you information, either directly or indirectly. If you are
not listening turning up your intuitive - you are missing a major
opportunity. Good communication skills include listening and
letting the person know you heard what they said. Observe your
interviewer and match that style and pace.
4. Talking too much telling it all even if it's not relevant
Telling the interviewer more than they need to know could be a
fatal mistake. When you have not prepared ahead of time you may
tend to ramble, sometimes talking yourself right out of the job.
Prepare for the interview by reading through the job posting;
matching your skills with the requirements of the position, and
relating only that information.
5. Being over-familiar your new best friend is NOT the
interviewer
The interview is a professional meeting to talk business. This
is not about making a new friend. The level of familiarity should
mimic the demeanor of the interviewer. It is important to bring
energy and enthusiasm to the interview, and to ask questions, but
not to over-step your place as a candidate looking for a job.
6. Using inappropriate language you "guys" know what I mean
It's a given that you should use professional language during
the interview. Be aware of any inappropriate slang words or
references to age, race, religion, politics, or sexual preferences
these topics could get the door slammed very quickly.
7. Acting cocky being overconfident "king of the hill"
Attitude plays a key role in your interview success. There is a
fine balance between confidence, professionalism, and modesty. Even
if you're putting on a performance to demonstrate your ability,
over-doing is as bad, if not worse, as being too reserved.
8. Not answering the question asked "jumping in without
thinking"
When an interviewer asks for an "example of a time," you did
something, he is seeking a sample of your past behavior. If you
fail to relate a "specific" example, you not only don't answer the
question, but you miss an opportunity to prove your ability and
tell about your skills.
9. Not asking questions a missed opportunity you will live to
regret
When asked if they have any questions, the majority of
candidates answer, "No." Wrong answer! It is extremely important to
ask questions. It demonstrates an interest in what goes on in the
company. It also gives you the opportunity to find out if this is
the right place for you. The best questions come from listening to
what is asked during the interview, and asking for additional
information.
10. Appearing desperate "Please, please hire me!"
It's a tough job market, and you need a job! But, when you
interview with the "Please, please, hire me," approach you appear
desperate and less confident. Maintain the three "C's" during the
interview: Cool, Calm, and Confident! You know you can do the job,
now, make sure the interviewer believes you can, too.
Everybody makes mistakes that's what makes us human. We can
laugh at ourselves a great deal of the time when we get tongue-tied
or forget someone's name even our spouse's. But in the interview
you want to be as prepared and polished as possible. If you do make
a mistake, consider it a human error and learn from the experience.
In the meantime do your homework and get prepared.
Interview Questions: Work History
Name of company, position title and description, dates of
employment. - Best Answers
What were your expectations for the job and to what extent were
they met? - Best Answers
What were your starting and final levels of compensation? - Best
Answers
What were your responsibilities? - Best Answers
What major challenges and problems did you face? How did you
handle them? - Best Answers
What did you like or dislike about your previous job? - Best
Answers
Which was most / least rewarding? - Best Answers
What was the biggest accomplishment / failure in this position?
- Best Answers
Questions about your supervisors and co-workers. - Best
Answers
What was it like working for your supervisor? - Best Answers
What do you expect from a supervisor? - Best Answers
Who was your best boss and who was the worst? - Best Answers
Why are you leaving your job? - Best Answers
What have you been doing since your last job? - Best Answers
Why were you fired? - Best Answers
Job Interview Questions About You
What is your greatest weakness? - Best Answers
What is your greatest strength? - Best Answers
Describe a typical work week. - Best Answers
Do you take work home with you? - Best Answers
How many hours do you normally work? - Best Answers
How would you describe the pace at which you work? - Best
Answers
How do you handle stress and pressure? - Best Answers
What motivates you? - Best Answers
What are your salary expectations? - Best Answers
What do you find are the most difficult decisions to make? -
Best Answers
Tell me about yourself. - Best Answers
What has been the greatest disappointment in your life? - Best
Answers
What are you passionate about? - Best Answers
What are your pet peeves? - Best Answers
What do people most often criticize about you? - Best
Answers
When was the last time you were angry? What happened? - Best
Answers
If you could relive the last 10 years of your life, what would
you do differently? - Best Answers
If the people who know you were asked why you should be hired,
what would they say? Best Answers
Do you prefer to work independently or on a team? - Best
Answers
Give some examples of teamwork. - Best Answers
What type of work environment do you prefer? - Best Answers
How do you evaluate success? - Best Answers
If you know your boss is 100% wrong about something how would
you handle it? - Best Answers
Describe a difficult work situation / project and how you
overcame it. - Best Answers
Describe a time when your workload was heavy and how you handled
it. - Best Answers
More job interview questions about your abilities. - Best
Answers
More job interview questions about you. - Best Answers
Job Interview Questions About the New Job and the Company
What interests you about this job? - Best Answers
Why do you want this job? - Best Answers
What applicable attributes / experience do you have? - Best
Answers
Are you overqualified for this job? - Best Answers
What can you do for this company? - Best Answers
Why should we hire you? - Best Answers
Why are you the best person for the job? - Best Answers
What do you know about this company? - Best Answers
Why do you want to work here? - Best Answers
What challenges are you looking for in a position? - Best
Answers
What can you contribute to this company? - Best Answers
Are you willing to travel? - Best Answers
Is there anything I haven't told you about the job or company
that you would like to know? - Best Answers
Interview Questions: The Future
What are you looking for in your next job? What is important to
you? - Best Answers
What are your goals for the next five years / ten years? - Best
Answers
How do you plan to achieve those goals? - Best Answers
What are your salary requirements - both short-term and
long-term? - Best Answers
Questions about your career goals. - Best Answers
What will you do if you don't get this position? - Best
Answers
Interview tips
Be preparedAt this stage in your career, you need to prepare for
a challenging interview. Be able to articulate how your strengths,
work experience and career goals will enable you to succeed in our
organization.
Be proactivePrepare a list of questions to ask your
interviewer(s) so you can assess whether Ernst & Young is the
right place for you. Research our organization, who we are, what we
do, what we stand for and our strategic direction.
Be yourselfAt Ernst & Young youll find an open and
approachable culture. We want and expect to see the real you.
Be punctualArrive at least five minutes early. If for reasons
out of your control, youre running late, call your interviewer and
explain why.
Job interviewing never seems to get any easier - even when you
have gone on more interviews than you can count. You are meeting
new people, selling yourself and your skills, and often getting the
third degree about what you know or don't know. Here are job
interview tips to help prepare you to interview effectively. Proper
preparation which help alleviate some of the stress involved in job
interviews.
Job Interview Tips
Practice Practice answering interview questions and practice
your responses to the typical job interview questions and answers
most employers ask. Think of actual examples you can use to
describe your skills. Providing evidence of your successes is a
great way to promote your candidacy.
Prepare Prepare a response so you are ready for the question
"What do you know about our company. Know the interviewer's name
and use it during the job interview. If you're not sure of the
name, call and ask prior to the interview. Try to relate what you
know about the company when answering questions.
Watch Take a look at my Job Interview Tips Videos, so you'll be
sure to dazzle a potential employer and leave the right
impression.
Get Ready Make sure your interview attire is neat, tidy and
appropriate for the type of firm you are interviewing with. Bring a
nice portfolio with copies of your resume. Include a pen and paper
for note taking.
Be On Time Be on time for the interview. On time means five to
ten minutes early. If need be, take some time to drive to the
office ahead of time so you know exactly where you are going and
how long it will take to get there.
Stay Calm During the job interview try to relax and stay as calm
possible. Take a moment to regroup. Maintain eye contact with the
interviewer. Listen to the entire question before you answer and
pay attention - you will be embarrassed if you forget the
question!
Show What You Know Try to relate what you know about the company
when answering questions. When discussing your career
accomplishments match them to what the company is looking for.
Follow Up Always follow-up with a thank you note reiterating
your interest in the position. If you interview with multiple
people send each one a thank you note.
What to Say
Introduce yourself with a smile and firm handshake. Maintain
good eye contact during conversation.Demonstrate to the recruiter
what you want to and can do for the employer today, based on
employer research. Give two minute commercial.Answer questions
with:" Yes, for example (accomplishment/result statement)" and" No,
however (accomplishment/result statement)"Show interest in what the
interviewer is saying, by nodding your head and leaning toward
him/her occasionally.Give positive answers to negative-based
questions.Ask the recruiter prepared questions.Initiate the next
step by asking what the next step is.Ask for the recruiters
business card for future contact. Immediately after you leave make
notes of important points of discussion.
The "Tell me about yourself" question
Here is an example about how to answer the first question most
interviewers ask. Tell me about yourself It also allows the job
seeker to share with the interviewer the most important thing they
want to know Why should I hire you?
1. Personal and EducationThis part is used to give the
interviewer relevant information concerning you personally and
about your educational background. This does not include personal
information such as marital status, children, etc. This does
include information such as: hometown or state and/or personal
attribute(s). The education should be either the latest obtained
and/or major field if relevant to job objective.
2. Early Career/Life ExperiencesThis part is used to share with
the interviewer past work and life experiences relevant to the job
objective.
3. Recent Work History/Life ExperiencesThis is the time for the
job seeker to relate to the employer two accomplishments/results of
the job seeker that indicate why he/she is the best candidate for
the position sought.
4. Why you are here In this part, the job seeker speaks with
enthusiasm that he/she is here for the specific position
sought.
What to Do Arrive 10-15 minutes early.Use time wisely to review
employer research information.Have pen and paper. Asking to borrow
a pen indicates lack of preparation.Be enthusiastic. Recruiters
remember a positive attitude.Listen carefully to the interviewers
complete question before responding.If needed, pause and take time
before answering difficult questions.Keep going even if you feel
you made a mistake.Carry extra resumes, references, etc. organized
in a portfolioUnless asked, do not discuss salary and benefits.