Mobliciti's Mobile & Cloud Technical Showcase

@benwood

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SPONSORS

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Mobliciti

Introduction

Founded in 2009 – Mobile IT

System's Integrator

Providing End-to-End ‘Mobile and

Cloud First’ Services

Helping Enterprises Connect,

Manage & Secure Mobile Devices

'Fully Managed' Service Option

@benwood

Ranked 69th in The Sunday

Times Tech Track 100 for

the UK’s fastest growing

private technology

companies

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Our Clients

Other Noteworthy Customers

Financial Services

Legal Services

@benwood

Some facts…

There are already more mobile devices

than people (7,5Bn) on Earth

The number of devices connected to IP networks by 2019 will be three times as high as the global population

Globally, mobile data traffic will increase 10-fold between 2014 and 2019 reaching 24.2 Exabyte's (i.e. 24.2 Billion Gigabytes) per month

Cybercrime is already the UK’s “most popular” crime,

accounting for 7.7M of the 14M crimes reported in

2014

Gartner predict that by 2017, 75% of mobile

security breaches will be traced to mobile Apps

@benwood

Advantage of being a

“Mobile First”

Business

IT today is about enabling business

– no longer the necessary cost of doing business!

Employees & Partners

working better, smarterProductivity, Agility,

Efficiency, Empowerment

Making it easier for

customers to do more

business more often

Building a Better more

Efficient Business

@benwood

What the Employee of

The Future Wants….

I want to use the device of my choice for work

I want to connect easily, anywhere and without wires

I don’t want to have to remember multiple passwords

I want security without it getting in the way

I want to search, create, edit and share documents…easily

I want to use corporate and personal apps seamlessly

I want it to just work!

@benwood

@benwood

Presented to Client X by

Presenter Name

Date Month Year

Poacher Turned Gamekeeper

By Andy Brown, COO at Mobliciti

September 2016

@benwood

Agenda

About Me

The Mobile IT Journey

Observations “From the Other Side”

Key Items to Consider

How Mobliciti Can Help

Q&A

@benwood

Andy BrownJoined Mobliciti June 2015as COO / CTO

Before this….

I was a customer!

Global Head of Mobile Engineering for HSBC

Looking after 70,000 Smartphones &3,000 Tablets in 70 Countries

@benwood


- 2003

It’s worth revisiting the journey of how we all got here It shapes a lot of the Challenges now faced

Once upon a time….(not that long ago) Mobile Phones were dumb devices used to make calls Laptops were the only way to access email remotely

And Then….

@benwood


- 2007

BlackBerry has grown beyond all expectations

Incremental features updates make it the must have device

For a while life was good and the devices flew out the door!

And Then….

@benwood


- 2010

The scale of the estate is becoming an issue

BYOD arrives. For the first time we’re being challenged to make iOS work in the Enterprise

The BlackBerry team is now the Mobile Team

And Then….

@benwood


- 2015

The issues are starting accumulate!

Expectations have changed Mobiles are now Business Critical devices Mobile Email has lost the wow factor Intranet and Apps are now the focus Increasingly users see their personal Phone as superior to

corporate offerings

Projects have delivered Managed iPads with limited success

BYOD hasn’t delivered on all it promised

And it’s still growing!

@benwood


– Legacy

The size of the Mobile team is an issue

The number of environments being supported is unsustainable

The estate has gone from 0 to 75,000 devices in 14 years

The complexity of Mobile has changed

The costs for Mobile have exploded

User expectations are now far beyond being impressed by Email on a train!

@benwood

Observations from the

Other Side

Many of the issues I faced as a customer I see elsewhere also

Nobody has “THE” answer anymore

Just keeping up is a struggle

Overall Mobile is now a significant cost to the business

The threat to Mobile is now significant, but most organisations are flying blind to the risk

The worlds of Mobile and Cloud have collided

The wider risk of Shadow IT is particularly relevant to Mobile

@benwood

How to Move forward

Get out of the “EMM Loop”

Take control of the risks

Focus on building the additional use cases for Mobile Apps really are the answer Even “simple” Apps that perform one function are viewed more

favourably by users than an intranet page The App Store is full of answers to questions not asked yet! MS Office on Mobile is a good place to start

The key is to get your Mobile Strategy aligned into the wider Business Strategy (and therefore the wider IT Strategy). Good example – Wireless Strategy driving Mobile adoption

@benwood

How Mobliciti can help

We’re here to bring market leading partners to your attention to help you plan for 2017 and beyond

Mobile Threat Prevention is now necessary We have a proven track record delivering this technology

Your Mobile Spend can be optimised by our experts

Our Managed Services can give your teams their time back, but allow you to retain control

We have solutions that allow you to take control of the Cloud

Our expertise can be leveraged to extend your teams

We can help you to be prepared for the next Explosion of demand

@benwood

Thank you. Questions?

| Tel: 01483 658100 |

www.mobliciti.com

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@benwood

Securing Cloud Access for Mobile Applications

Alistair Mutch

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In the beginning

@benwood

mobile or transportable

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2011 “no you cannot have an iPhone”

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It took over your home

+ 1 Time capsule

iPhone iPad Mac Watch TV iPod

Eric 1+3 1 1 2

Jean 1+2 1+1 1 +2

Sam 2+2 1+1 1 1 1 +3

Robin 2+2 1 1 +2

Skittles 1

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the other one

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whoops

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enabled

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what you bought was the UX/App

@benwood

Would you like to supersize that sir ?

The smaller the screen the greater the desire to move to App through UI benefits.

The browser is no longer the choice for content access.

Productivity in micro-apps and mobility remains highest anywhere.

@benwood

Crafty little devils

@benwood

cloud adoption from a mobile app position

Salesforce Office365 Workday SAP Oracle

Concur Google Drive box Dropbox

@benwood

what do I need for cloud

Access Control. Ingress encryption.(Non-persistent data in browsers)

Federated identity (User ID & PW)

Browser-to-Cloud

Identity / IDP

@benwood

what do I need

Access Control. Ingress encryption.(Non-persistent data in browsers)

Federated identity (User ID & PW)

Browser-to-Cloud

Identity / IDP

Mobile apps are becoming #1 way to access enterprise cloud

data & email

Data is persistent. Apps can be anywhere.

Traditional cloud security

insufficient

Mobile App-to-Cloud

@benwood

derived credentials become mandatory

Enterprise cloud data and email wanders onto unsecured mobile device

Data leakage between mobile apps

Data leakage via apps into unauthorized clouds

Long-lived app authentication provides side-door into enterprise cloud

Unsecured apps are vulnerable to attack

Data can’t be deleted creates security and compliance risks.

Sales rep downloads work cloud apps (such as Salesforce or email) to Family’s unsecured iPad.

Data moves into the app on an unsecured device.

Family iPadProblem

Honest mistake: Employee downloads business apps directly from public app stores (Vs enterprise app store)…even on a secured device.

Data moves into an unsecured work app.

Sloppy app download Problem

Sales rep finds cool 3rd party app that connects directly into cloud service API’s – or locally on the device (e.g. SalesMesh or Pulsar).

Data now in completely uncontrolled 3rd party app

3rd party Parasite -App

Problem

Cloud email service directly download into (1) mobile apps and (2) native OS clients via ActiveSync.

Traditional Cloud Security vendors can’t control ActiveSync to ensure enterprise email only lands in secure email apps

Cloud EmailProblem

@benwood

Interface to the cloud

Foundational Security Platform

for Modern World

Security

Platform for

Mobile & Modern

OSMobile-Cloud Security:

Correlated Conditional Access

Desktop-Cloud Security:

Access Control, Inspect &

Encryption

CASB

Mobile-Premise Security:

Access Control, Per-AppTunnel,

& 2-factor SSO to premise apps

Salesforce Office365 Workday SAP Oracle

Concur Google Drive Box Dropbox

Identity/SAML

Azure

Active

Directory

Mobile Threat

Modern

OS Security:

Mail, Apps,

Web, Device

@benwood

retain transparent user experience

StandardAuthentication

CASB

Identity/IDP(SAML)User ID?

Secure Device?

Secure App?

Salesforce Office365 Workday

SAP Oracle Concur

Google Drive box Dropbox

Biz Apps(secured)

Conditional Access Approved

Conditional Access Denied

Biz Apps(not secured)

Personal Apps & Cloud Services

Optional: Steer mobile app traffic to CASB for further

inspection

No special App or Identity coding

@benwood

Security

@benwood

security homework

GDPR bit.ly/migdpruk

California Legislation bit.ly/micallawSentry and patents bit.ly/mipatentFIPS 140-2 bit.ly/mifips1402DISA bit.ly/midisaMDMPPv2/CC bit.ly/mimdmppDerived Credentials bit.ly/mipivdcHIPPA bit.ly/mihippaRetail PCI bit.ly/mipcicompMoral Imperative bit.ly/misanbernMFC2016 bit.ly/mimfc2015

@benwood

tools

http://bit.ly/mimat http://bit.ly/midiscport

@benwood

Thank you.

Feedback [email protected]

@benwood

Consumer-Led Tech in IT

Mobliciti Technology Showcase

Ben Wood, CCS Insight

@benwood

@benwood

units

smart

phones

@benwood

0.68

0.54 0.490.41

0.340.26

0.21

0.61

0.440.46

0.48

0.46

0.45

0.40

0.11

0.44

0.90 1.02 1.14 1.291.44

1.58

1.96 1.982.04

2.082.13

2.17 2.20

0

0.5

1

1.5

2

2.5

2014 2015 2016 2017 2018 2019 2020

Mobile Phone Shipments by Technology, Worldwide (M)

CDMA GSM WCDMA TD-SCDMA LTE/TD-LTE Others

@benwood

Devices Apps Information

iOS support

Experimental apps

Point products

Risk

Multi-device

Targeted apps

Platform

Enablement

Wearables and sensors

Intelligent apps

Multichannel Architecture

Transformation

2010-2013

Consumerisation of IT

2013-2016

Mobile first

2016+

Digital enterprise?

@benwood

Consumer Trends in Business

@benwoodBase: All respondents (1,207). US (518), UK (145), France (136), Italy (128), Germany (137), Sweden (143).

Q16: And thinking about brands of smartphones, phablets and tablets, how credible are the following brands for use in the workplace?

= 8th = 6th

1.

2.

3.

4.

5.

@benwood

@benwood Source: CCS Insight Mobile Technology at Work Employee Survey 2015

41% of employees say mobile

business apps are already

changing the way they work

@benwood

4.1 average number of apps used

by employees for work

Source: CCS Insight Mobile Technology at Work Employee Survey 2016

@benwood

Base: All respondents using apps (518)

Q: Which of the following mobile applications (apps) do you use on a mobile device (smartphone/tablet) for work purposes?

1. Office 37%2. Adobe 30%3. Skype 28%4. Linkedin 27%5. Whatsapp 27%6. Google 25%7. Facebook 23%8. Dropbox 23%

Regular

9. Twitter 15%10. Citrix 14%11. Amazon 13%12. Lync 13%13. Concur 11%14. Rmt. Desktop 11%15. Salesforce 9%

Occasional

16. SAP 7%17. Yammer 6%18. Evernote 6%19. Box 4%20. Workday 3%21. Docusign 3%22. Jabber 2%23. Slack 2%24.Roambi 1%

Rare

@benwood

55% of employees do NOT have a

formal process for requesting apps


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72% of employees do NOT have a

company app store


@benwood

Wearables

@benwood

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Virtual and Augmented Reality

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Over 40 million smartphone

VR headsets in use by 2017

A billion dollar business by 2018

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@benwood

Education

Insurance

Logistics

and

Fulfilment

Technical and

customer

support

ConstructionArchitecture

and design

Games Video Social Travel

@benwood

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audience

@benwood

Image courtesy of Dr Max Mallia-Parfitt, COINS:FULCRO 2016

@benwood

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Consumer Led Tech in IT

Mobliciti Technology Showcase

Q & A

@benwood

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Mobliciti Solutions

@benwood

Syste

ms In

teg

ratio

n

Connect

Secure

Manage

Cloud Services

Enterprise

Resources

Users and

DevicesCarriers

End-to-End Mobile IT Delivery

Multi-Network SIM

Carrier Management

Carrier Auditing

Global Public Wi-FiConnectivity

Mobile App Development

Apple MacManagement

Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection

Cloud AppSecurity / Visibility

EnterpriseMobility

Management

Mobile Content Control

@benwood

Syste

ms In

teg

ratio

n

Connect

Secure

Manage

Cloud Services

Enterprise

Resources

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

DEVICE



Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Syste

ms In

teg

ratio

n

Connect

Secure

Manage

Cloud Services

Enterprise

Resources

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

DEVICE CARRIER



Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Syste

ms In

teg

ratio

n

Cloud Services

Enterprise

Resources

ConnectGlobal

Public Wi-FiConnectivity


SecureDocument Security

ManageRoaming

Cost Control

Mobile App

Reputation

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

DEVICE CARRIER CORE

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Syste

ms In

teg

ratio

n

Cloud Services

Enterprise

Resources

Connect

Secure

Manage

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

DEVICE CARRIER CORE EXTENDED



Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Syste

ms In

teg

ratio

n

Connect

Secure

Manage

Cloud Services

Enterprise

Resources

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

DEVICE CARRIER EXTENDEDCORE



Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Syste

ms In

teg

ratio

n

Connect

Secure

Manage

Cloud Services

Enterprise

Resources

Users and

DevicesCarriers


Multi-Network SIM

Carrier Management

Carrier Auditing

ONE CONTRACT | ONE HELPDESK | ONE PARTNER

ON PREMISE | IN CLOUD | FULLY MANAGED

DE

LIV

ER

Y SU

PP

OR

T



Document Security

Roaming Cost

Control

Mobile App

Reputation

Enterprise Wireless

Identity & Access

Management

Mobile Threat

Protection


EnterpriseMobility

Management

Apple MacManagement


@benwood

Managed Mobility

Service

• EMM from MobileIron

• Endpoint Security

Enhanced by

Checkpoint Mobile

Threat Prevention

• App Reputation

checking with

Appthority

@benwood

Managed Security

Service

• SecureAuth Identity

and Access

• Netskope Cloud

Access Security

Broker

@benwood

Managed

Wireless Service

• Managed Access

Points and Switches

from Aerohive

• Optional Analytics

and Beacons from

Tamoco

@benwood

Delivered as a Managed Service

SupportDelivery

1st and 2nd

Line UK Based Helpdesk

3rd Line

Mobility Expert Support24 x 7 Global

Support

Global Delivery

in 100+ CountriesDesign and

Consultancy Services

Dedicated Delivery

Experts

Managed Mobility Managed

Security

Managed

Wireless

Mobile Billing Audit

Hosting / Deployment

Monitoring and Alerting

Reporting

24x7 Support

Provisioning

Managed Carrier Service

Roaming Cost Control

App Reputation

App Design

Mobile Threat

Site Audit / Survey

Deployment


Reporting

24x7 Support

Provisioning

Rogue AP Detection

Web Content Filtering

DSL / Fibre Lines

Public Wi-Fi Hotspots

Data Analytics

Cloud Software Audit

Deployment


Reporting

24x7 Support

Provisioning

Cloud Software DLP

SSO / Biometrics

@benwood