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Mobliciti's Mobile and Cloud Technical Showcase 2016

Feb 15, 2017

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Page 1: Mobliciti's Mobile and Cloud Technical Showcase 2016

@benwood

Page 2: Mobliciti's Mobile and Cloud Technical Showcase 2016

@benwood

SPONSORS

Page 3: Mobliciti's Mobile and Cloud Technical Showcase 2016

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MoblicitiIntroduction

Founded in 2009 – Mobile IT System's Integrator

Providing End-to-End ‘Mobile and Cloud First’ Services

Helping Enterprises Connect, Manage & Secure Mobile Devices

'Fully Managed' Service Option

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Ranked 69th in The Sunday Times Tech

Track 100 for the UK’s fastest growing private technology companies

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Some facts…There are already more mobile devices than people (7,5Bn) on Earth

The number of devices connected to IP networks by 2019 will be three times as high as the global populationGlobally, mobile data traffic will increase 10-fold between 2014 and 2019 reaching 24.2 Exabyte's (i.e. 24.2 Billion Gigabytes) per month

Cybercrime is already the UK’s “most popular” crime, accounting for 7.7M of the 14M crimes reported in 2014

Gartner predict that by 2017, 75% of mobile security breaches will be traced to mobile Apps

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Advantage of being a“Mobile First”Business

IT today is about enabling business – no longer the necessary cost of doing business!

Employees & Partnersworking better, smarter

Productivity, Agility,Efficiency, Empowerment

Making it easier forcustomers to do morebusiness more often

Building a Better moreEfficient Business

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What the Employee of The Future Wants….

I want to use the device of my choice for work I want to connect easily, anywhere and without wires I don’t want to have to remember multiple passwords I want security without it getting in the way I want to search, create, edit and share documents…

easily I want to use corporate and personal apps seamlessly I want it to just work!

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Presented to Client X by Presenter NameDate Month Year

Poacher Turned Gamekeeper

By Andy Brown, COO at MoblicitiSeptember 2016

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Agenda

About Me The Mobile IT Journey Observations “From the Other Side” Key Items to Consider How Mobliciti Can Help Q&A

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Andy BrownJoined Mobliciti June 2015as COO / CTO

Before this….

I was a customer!

Global Head of Mobile Engineering for HSBC

Looking after 70,000 Smartphones &3,000 Tablets in 70 Countries

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The Mobile IT Journey - 2003

It’s worth revisiting the journey of how we all got here It shapes a lot of the Challenges now faced

Once upon a time….(not that long ago) Mobile Phones were dumb devices used to make calls Laptops were the only way to access email remotely

And Then….

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The Mobile IT Journey - 2007

BlackBerry has grown beyond all expectations Incremental features updates make it the must have

device For a while life was good and the devices flew out the

door! And Then….

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The Mobile IT Journey - 2010

The scale of the estate is becoming an issue BYOD arrives. For the first time we’re being challenged to

make iOS work in the Enterprise The BlackBerry team is now the Mobile Team And Then….

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The Mobile IT Journey - 2015

The issues are starting accumulate! Expectations have changed

Mobiles are now Business Critical devices Mobile Email has lost the wow factor Intranet and Apps are now the focus Increasingly users see their personal Phone as

superior to corporate offerings Projects have delivered Managed iPads with limited

success BYOD hasn’t delivered on all it promised And it’s still growing!

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The Mobile IT Journey – Legacy

The size of the Mobile team is an issue The number of environments being supported is

unsustainable The estate has gone from 0 to 75,000 devices in 14

years The complexity of Mobile has changed The costs for Mobile have exploded User expectations are now far beyond being

impressed by Email on a train!

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Observations from the Other Side

Many of the issues I faced as a customer I see elsewhere also Nobody has “THE” answer anymore Just keeping up is a struggle Overall Mobile is now a significant cost to the business The threat to Mobile is now significant, but most organisations

are flying blind to the risk The worlds of Mobile and Cloud have collided The wider risk of Shadow IT is particularly relevant to Mobile

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How to Move forward

Get out of the “EMM Loop” Take control of the risks Focus on building the additional use cases for Mobile

Apps really are the answer Even “simple” Apps that perform one function are

viewed more favourably by users than an intranet page The App Store is full of answers to questions not asked

yet! MS Office on Mobile is a good place to start

The key is to get your Mobile Strategy aligned into the wider Business Strategy (and therefore the wider IT Strategy).

Good example – Wireless Strategy driving Mobile adoption

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How Mobliciti can help

We’re here to bring market leading partners to your attention to help you plan for 2017 and beyond

Mobile Threat Prevention is now necessary We have a proven track record delivering this technology

Your Mobile Spend can be optimised by our experts Our Managed Services can give your teams their time back, but

allow you to retain control We have solutions that allow you to take control of the Cloud Our expertise can be leveraged to extend your teams We can help you to be prepared for the next Explosion of

demand

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Thank you. Questions?

| Tel: 01483 658100 |

www.mobliciti.com

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Securing Cloud Access for Mobile Applications

Alistair Mutch

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In the beginning

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mobile or transportable

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2011 “no you cannot have an iPhone”

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It took over your home

+ 1 Time capsule

iPhone iPad Mac Watch TV iPod

Eric 1+3 1 1 2

Jean 1+2 1+1 1 +2

Sam 2+2 1+1 1 1 1 +3

Robin 2+2 1 1 +2

Skittles 1

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the other one

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whoops

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enabled

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what you bought was the UX/App

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Would you like to supersize that sir ?The smaller the screen the greater the desire to move to App through UI benefits.

The browser is no longer the choice for content access.

Productivity in micro-apps and mobility remains highest anywhere.

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Crafty little devils

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cloud adoption from a mobile app position

Salesforce Office365 Workday SAP Oracle

Concur Google Drive box Dropbox

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what do I need for cloud

Access Control. Ingress encryption.(Non-persistent data in browsers)

Federated identity (User ID & PW)

Browser-to-Cloud

Identity / IDP

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what do I need

Access Control. Ingress encryption.(Non-persistent data in browsers)

Federated identity (User ID & PW)

Browser-to-Cloud

Identity / IDP

Mobile apps are becoming #1 way to access enterprise cloud

data & email

Data is persistent. Apps can be anywhere.

Traditional cloud security

insufficient

Mobile App-to-CloudNEW

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derived credentials become mandatory

Enterprise cloud data and email wanders onto unsecured mobile device

Data leakage between mobile apps

Data leakage via apps into unauthorized clouds

Long-lived app authentication provides side-door into enterprise cloud

Unsecured apps are vulnerable to attack

Data can’t be deleted creates security and compliance risks.

Sales rep downloads work cloud apps (such as Salesforce or email) to Family’s unsecured iPad.

Data moves into the app on an unsecured device.

Family iPad Problem

Honest mistake: Employee downloads business apps directly from public app stores (Vs enterprise app store)…even on a secured device.

Data moves into an unsecured work app.

Sloppy app download Problem

Sales rep finds cool 3rd party app that connects directly into cloud service API’s – or locally on the device (e.g. SalesMesh or Pulsar).

Data now in completely uncontrolled 3rd party app

3rd party Parasite -App

Problem

Cloud email service directly download into (1) mobile apps and (2) native OS clients via ActiveSync.

Traditional Cloud Security vendors can’t control ActiveSync to ensure enterprise email only lands in secure email apps

Cloud EmailProblem

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Interface to the cloud

Foundational Security Platform for Modern World

Security Platform for Mobile & Modern OSMobile-Cloud Security:

Correlated Conditional Access

Desktop-Cloud Security:Access Control, Inspect &

Encryption

CASB

Mobile-Premise Security:Access Control, Per-AppTunnel, & 2-factor SSO to premise apps

Salesforce Office365 Workday SAP Oracle

Concur Google Drive Box Dropbox

Identity/SAML

AzureActive Directory

Mobile Threat

Modern OS Security:Mail, Apps, Web, Device

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retain transparent user experience

StandardAuthentication

CASB

Identity/IDP(SAML)User ID?

Secure Device?

Secure App?

Salesforce Office365 Workday

SAP Oracle Concur

Google Drive box Dropbox

Biz Apps (secured)

Conditional Access Approved

Conditional Access Denied

Biz Apps(not secured)

Personal Apps & Cloud Services

Optional: Steer mobile app traffic to CASB for further

inspection

No special App or Identity coding

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Security

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security homeworkGDPR bit.ly/migdpruk

California Legislation bit.ly/micallawSentry and patents bit.ly/mipatentFIPS 140-2 bit.ly/mifips1402DISA bit.ly/midisaMDMPPv2/CC bit.ly/mimdmppDerived Credentials bit.ly/mipivdcHIPPA bit.ly/mihippaRetail PCI bit.ly/mipcicompMoral Imperative bit.ly/misanbernMFC2016 bit.ly/mimfc2015

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tools

http://bit.ly/mimat http://bit.ly/midiscport

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Thank you.

Feedback [email protected]

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Consumer-Led Tech in ITMobliciti Technology Showcase

Ben Wood, CCS Insight

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units

smartphones

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2014 2015 2016 2017 2018 2019 20200

0.5

1

1.5

2

2.5

0.680.54 0.49 0.41 0.34 0.26 0.21

0.61

0.44 0.46 0.48 0.46 0.45 0.40

0.11

0.440.90 1.02 1.14 1.29 1.44 1.58

1.96 1.98 2.04 2.08 2.13 2.17 2.20

Mobile Phone Shipments by Technology, Worldwide (M)

CDMA GSM WCDMA TD-SCDMA LTE/TD-LTE Others

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Devices Apps Information

iOS support Experimental apps Point products Risk

Multi-device Targeted apps Platform Enablement

Wearables and sensors Intelligent apps Multichannel Architecture Transformation

2010-2013Consumerisation of IT

2013-2016Mobile first

2016+Digital enterprise?

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Consumer Trends in Business

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@benwoodBase: All respondents (1,207). US (518), UK (145), France (136), Italy (128), Germany (137), Sweden (143).Q16: And thinking about brands of smartphones, phablets and tablets, how credible are the following brands for use in the workplace?

= 8th = 6th

1.

2.

3.

4.

5.

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Page 51: Mobliciti's Mobile and Cloud Technical Showcase 2016

@benwood Source: CCS Insight Mobile Technology at Work Employee Survey 2015

41% of employees say mobile business apps are already changing

the way they work

Page 52: Mobliciti's Mobile and Cloud Technical Showcase 2016

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4.1 average number of apps used by employees for work

Source: CCS Insight Mobile Technology at Work Employee Survey 2016

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Base: All respondents using apps (518)Q: Which of the following mobile applications (apps) do you use on a mobile device (smartphone/tablet) for work purposes?

1. Office 37%2. Adobe 30%3. Skype 28%4. Linkedin 27%5. Whatsapp 27%6. Google 25%7. Facebook 23%8. Dropbox 23%

Regular

9. Twitter 15%10. Citrix 14%11. Amazon 13%12. Lync 13%13. Concur 11%14. Rmt. Desktop 11%15. Salesforce 9%

Occasional

16. SAP 7%17. Yammer 6%18. Evernote 6%19. Box 4%20. Workday 3%21. Docusign 3%22. Jabber 2%23. Slack 2%24.Roambi 1%

Rare

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55% of employees do NOT have a formal process for requesting apps

Source: CCS Insight Mobile Technology at Work Employee Survey 2016

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72% of employees do NOT have a company app store

Source: CCS Insight Mobile Technology at Work Employee Survey 2016

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Wearables

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Virtual and Augmented Reality

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Over 40 million smartphone VR headsets in use by 2017

A billion dollar business by 2018

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Education

InsuranceLogistics

and Fulfilment

Technical and

customer support

Construction

Architecture and design

Games Video Social Travel

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audience

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Image courtesy of Dr Max Mallia-Parfitt, COINS:FULCRO 2016

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Consumer Led Tech in ITMobliciti Technology Showcase

Q & A@benwood

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