Mobile working with no compromise

Mobile Working with No Compromise

Adam KnightDirector of Technology EMEAIT Expo – 21st October 2010

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Evolution

We are ½ way through the major re-invention of business communications

Transition to SW Centricity

– Product

– Go to Market

– Business Model

Drivers to watch– Mobility– Virtualization

– Communications as a Service(CaaS)

TDM VoIP Software

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Virtualization and SaaS & CaaS

Virtualization– Trading MIPs for simplicity– Cost and footprint consolidation– Consistent with IT best practices

Virtualization key enabler– SMB cloud – server consolidation– Private cloud – application centralisation– Public cloud – SaaS, PaaS, CaaS– Hybrid combinations (Secure Federations)

A different packaging optionA different business model

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Does “virtual”mean it isn’t real?

Virtual MCD– 4.0 released in February a Worlds First with VMware

vSphere4

– 4.1 current release in line with VMware management tools VMotion, High Availability & Fault Tolerance

Virtual Mitel Applications Suite– Coming with MAS 2.1

Virtual Mitel Border Gateway– Coming with MBG 6.0

Virtual UC Advanced– Coming with UC A 3.2

Over 90 Virtual MCD installs to date over 10k Users

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Mitel’s Differentiation

Common software:– CPE

– Mitel 3300 Controllers

– Industry Standard Servers

– Virtual appliances

– SMB cloud

– Private cloud

– Public Cloud

– Hybrid Clouds

Common Applications– Software only

– Server Appliance

– Virtual appliance

Common desktop

Simplicity– Same software and user experience

– Common Administration & Management

Flexibility– Fits customer needs and IT Strategy

– Different Channel Business Models

Investment Protection– Migration & evolution

– Reduced TCO

Commonality– Channel Operational Benefits

– R&D efficiency

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Integrated Premise Equipment Through to VMware Appliance Same Software, Features, Benefits and Integration, 5 or 50k users platform based or delivered from a Cloud

(SMB, Private or Public)

Any ISS Intel x86 based (Xeon 5500 Series and above for Real-time Apps) DELL, HP, Oracle/SUN, Cisco etc…

Any Standards Based LAN/WAN data infrastructure (HP Networking, Cisco, Juniper, Extreme, Enterasys, Foundry etc…)

A Communications Strategy thatCompliments NOT Conflicts witha broader IT Strategy

Summary on IT Infrastructure

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MobilityA portfolio approach

Mobile Working No Compromise

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Mitel’s Mobility Solutions

Tailored to Business Value

Optimized to organizational use cases

Interworking for graceful build of capabilities

MitelMobility

UC Mobile

Office Wireless

UCA MobilePortal

BlackBerry® MVS

DynamicExtension

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UC Advanced Mobile

Collaborate while Mobile

– View corporate contact details and presence information

– View consolidated Call History

– View voicemail message details

Dynamic Status control while Mobile

– Call delivery in accordance with your work state and device – ‘Meeting’/’Office’/’At Home’/’Travelling’

– Have your Outlook Calendar drive your Dynamic Status

– Dynamic Location (R3.1) - BlackBerry®

Mobile Browser access

Extending UC value to the Mitel Mobility constituency

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UC Mobile Client - Nokia and Windows Mobile

Drive cost savings through reduced mobile Long Distance costs and Call-Through/Back optimization

Single Identity (in/outbound) OfficeLink calling via native Contacts Simple GUI for PBX feature access Rich Remote User Management

Release 2.1 Dynamic Extension Integration – external device

provisioning and dialing, call hand off from menu UC Advanced Interworking (launch & dial from

corporate directory)

Menu access to key PBX features. Transfer or Conference using your native contacts.

Handoff a call to your desk phone, home phone, etc. Pull a call to your UC Mobile from any member of your Personal Ring Group.

Change your twinned number on the go; schedule when you want calls twinned to your mobile

Select any contact (PSTN or extension) from your native directory, call log, etc. Seamlessly translated to OfficeLink call.

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BlackBerry® - Integration Tiers

Dynamic Extension– Single Number Reach / Single Voicemail– Handover - desk to mobile / mobile to desk– Single key access to Transfer, Conf, etc– Single number outbound – RIM Smart Dialing integration (MCD 4.1)– Call Monitoring / Presence status

UCA Mobile Portal– View Corporate Directory, Call History, etc– Dynamic Status control– Dynamic Location

BlackBerry® MVS– Seamless Device Integration

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BlackBerry® Mobile Voice System (MVS) - 5.0

Flexible Transport and Call Direction – Cellular Cost Savings– WiFi & Cell– Incoming vs Outgoing (configurable)

Integrated BlackBerry GUI– Direct PBX dialing– Menu access to mid-call PBX features– Enterprise vs. Personal; Call filtering

MCD PRG Interworking– Inclusion and Availability– PRG <> MVS Handover interworking

UCA Interworking– Mobile Portal & Dynamic Locate

Enterprise grade Security and Management

Highly integrated - suitable for SMB to Enterprise

BlackBerry Enterprise Server

(BES)

Desk Phone

BlackBerry(with MVS Client)

Wireless Network

PSTN

ISD

N-P

RI

Mobile Voice System (MVS)

Internet

TC

P/IP

IPSIP Line

Mitel MCDSIP Trunk

BlackBerry Enterprise Server

(BES)

Desk Phone

BlackBerry(with MVS Client)

Wireless Network

PSTNPSTN

ISD

N-P

RI

Mobile Voice System (MVS)

InternetInternet

TC

P/IP

IPSIP Line

Mitel MCDSIP Trunk

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Enterprise Mobile Device Choice

Work productively with your preferred mobile device

PBX Integration

UC Integration

All Mobiles iPhoneBlackBerry

Dynamic Extension

(Express)& UC Mobile

BlackBerry MVS

MobileIntegration

Nokia WM

UCA Mobile

UCM Client

UCM Client

UCA Mobile

UCA Mobile

UCA Mobile

Android

UCA Mobile

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In Summary, Mitel …

Will be Desktop & Mobile Client Agnostic

Is IT Infrastructure and Data Network Agnostic

Delivers best-of-breed UC solutions that reduce costs and improve productivity

Provides investment protection via integrating into existing communications systems and business applications

Delivering products and solutions to help reduce cost and support business agility and growth

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Wish to find out more…

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