Top Banner
Mobile User Experience Testing by Martin Poschenrieder CEO and Founder testmunk July 13th, 2015 Twitter: @mposchenrieder Presentation For Students At Portnov QA School
13
Welcome message from author
This document is posted to help you gain knowledge. Please leave a comment to let me know what you think about it! Share it to your friends and learn new things together.
Transcript
Page 1: Mobile UX testing

Mobile User Experience Testing

by Martin Poschenrieder CEO and Founder testmunk

July 13th, 2015

Twitter: @mposchenrieder

Presentation For Students At Portnov QA School

Page 2: Mobile UX testing

Twitter: @mposchenrieder

Which apps have a good user experience?

Page 3: Mobile UX testing

Twitter: @mposchenrieder

Which apps have a bad user experience?

Page 4: Mobile UX testing

Twitter: @mposchenrieder

“I invented the term because I thought human interface and usability were too narrow. I wanted to cover all aspects of the person’s

experience with the system…”

User Experience (UX)

Don Norman

Page 5: Mobile UX testing

Twitter: @mposchenrieder

Old and new design process

Does it look !good? Okay, done

Does it look !good and !intuitive

Old: New:

Prototyping Testing

-> Iterating

Okay, done

Page 6: Mobile UX testing

Twitter: @mposchenrieder

Is this button clear for you?

Page 7: Mobile UX testing

Twitter: @mposchenrieder

If it’s slightly confusing for you, it will be 10x more confusing for the user!

My Lesson Learned:

Page 8: Mobile UX testing

Twitter: @mposchenrieder

Reference: Steven Hoober (Thumbzone)

Page 9: Mobile UX testing

Twitter: @mposchenrieder

Reference: Steven Hoober (Thumbzone)

Page 10: Mobile UX testing

Twitter: @mposchenrieder

Link: https://testmunk.com/testrun/55456eade4b0f6ae2f065888/testcase/55456eae30048f2b66f4aa98

Different UX challenges depending on device sizeTestmunk dashboard:

Page 11: Mobile UX testing

Twitter: @mposchenrieder

https://testmunk.com/testrun/554509fce4b0d4c384a5b7c5/testcase/55450999300448e7c7cace7e

Testmunk identifying UX issues:

Page 12: Mobile UX testing

Twitter: @mposchenrieder

9) Key Questions for Mobile User Experience Testing

2) How many taps does it take to reach the desired outcome?1) What’s the target persona?

3) Is it clear for the user what you actually do? (Intro screens/Description on appstore…)

4) Where did you place the most important buttons?5) What’s the experience in landscape vs. portrait?6) Are we sticking to the recommended android/iOS UX guidelines?7) Are we consistent across all views? Or even across platforms? 8) Is it simple enough? And are buttons large enough?9) What’s most important for our app? What’s the #1 feature?

Page 13: Mobile UX testing

Twitter: @mposchenrieder

Contact

Martin Poschenrieder

Twitter: mposchenrieder