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A Financial Services Revolution Millennial customers are remaking banking as we know it
18

Mobile, Fintech, and Banking Phase II

Jan 21, 2017

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Page 1: Mobile, Fintech, and Banking Phase II

A Financial Services RevolutionMillennial customers are remaking banking as we know it

Page 2: Mobile, Fintech, and Banking Phase II

Mobile, social and the financial crisis havechanged how commerce works

THINGS HAVE CHANGED

Page 3: Mobile, Fintech, and Banking Phase II

SPENDING

TODAY’S SYSTEM IS BROKEN

SAVINGRETIREMENT

INVESTINGINCOME

QUALITY OF LIFECREDITWEALTHLENDING

JOB SECURITYHOME OWNERSHIP

HEALTH CARE

Page 4: Mobile, Fintech, and Banking Phase II

YOU MUST THINK FUNDAMENTALLY DIFFERENTLYFollowing old maps will lead you to the wrong place

Page 5: Mobile, Fintech, and Banking Phase II

WELCOME TOTHE NEW POSSIBLE

Page 6: Mobile, Fintech, and Banking Phase II

AS A RESULT, THERE ARE NEW RULES FOR PERSONAL FINANCE

EARNING SPENDING SAVING

Page 7: Mobile, Fintech, and Banking Phase II

EARNING

NowThen

Page 8: Mobile, Fintech, and Banking Phase II

EVERY ASSET IS “RENTABLE”,

“FREE TIME” IS AN

OPPORTUNITY TO EARN, AND

“PASSIONS” ARE A BUSINESS

EARNING | SPENDING | SAVING

Page 9: Mobile, Fintech, and Banking Phase II

SPENDING

Then Now

Page 10: Mobile, Fintech, and Banking Phase II

THE NEW SPENDING MARKETPLACE

EARNING | SPENDING | SAVING

Page 11: Mobile, Fintech, and Banking Phase II

SAVING

Then Now

Page 12: Mobile, Fintech, and Banking Phase II

CREATE A FINANCIAL SYSTEM THAT WORKS FOR YOU

Savings and Finance Tracking Personal Investing

Wealth Management

Basic Checking & Smart Spending

Loans and Credit

EARNING | SPENDING | SAVING

Page 13: Mobile, Fintech, and Banking Phase II

Banks Need to Fundamentally Change How TheyAttract and Engage Customers

“In the near future a bank’s busiest branch could be this 7:00am train from Brooklyn”

We  can  Help

Contextual  Banking  in  a  Simple  Mobile Wrapper,  Helping  Banks  Personally Interact With  Every  CustomerWhen  and  

Where  They  Want  to  Engage.

Page 14: Mobile, Fintech, and Banking Phase II

ACQUISITIONENGINE

FINANCIALWELLNESS

REAL TIMEINSIGHTS

IMPULSESAVINGS

EMERGENCYCREDIT

WISHLIST

MODERN $MOVEMENT

MOBILE CHANNEL

INNOVATIONS

MOVEN CHANGES THE WAY PEOPLE ENGAGE WITH BANKING

TECHNOLOGY PLATFORM

ACQUISITION

SMART BANK FEATURES

MOBILE PROMOTION

DOWNLOADABLE ACCOUNT

INCREMENTAL PROSPECTING

AUTOMATIC APPROVAL

EFFICIENT BANK OPERATIONS

CONTEXTUALINTERACTION

FINANCIALINSIGHT

SMARTACTIONS

WELLNESSASSESSMENT

FINANCIAL PROFILE

ENGAGEMENT

CUSTOMER CENTRIC

GROWTH

FRICTIONLESS BANKING

HABITUAL ACTIVITY

PREVENTATIVE ALERTS

CUSTOMER ADVOCACY

Page 15: Mobile, Fintech, and Banking Phase II

BRANCH OR OMNI-CHANNEL VS MOBILE & AUGMENTED

NEW RULES FOR DELIVERING BANKING SERVICES?

PRESSURE TO PARTNER TO DRIVE FUNDAMENTAL CHANGE

PRODUCT-CENTRIC VS SERVICE OR EXPERIENCE CENTRICENTERPRISE VS CLOUD

API AND OPEN VS PROPRIETARY AND CLOSEDTALK TO A PERSON VS DO IT MYSELF OR HEAR IT FROM A BOT

Page 16: Mobile, Fintech, and Banking Phase II

LARGE BANK & FINTECHS – PARTNERING FOR SUCCESSDelivering solutions together to engage and attract customers

SPEED (NOT A TRADITIONAL PROCESS)THINK DIFFERENT (NEW MODEL GROUNDED IN OLD CONTEXT)

PARTNERING DIFFERENTLY

Page 17: Mobile, Fintech, and Banking Phase II
Page 18: Mobile, Fintech, and Banking Phase II

THANK  YOU